Scan and print

elements 9 let me scan directly from my printer, resize and print in a few steps. Elements 11 won't let me scan from my printer, won't let me resize to print. How did I lose this capability by "upgrading"?

To scan in the editor in PSE 11, you need to install the TWAIN plugin:
http://helpx.adobe.com/photoshop-elements/kb/twain-installed-photoshop-elements-11.html

Similar Messages

Apple vs Windows - print quality, scanning, and print preview

I use an old Epson A3 Photo (1290) to produce very high quality prints as artists' limited edition cards. From Windows the print quality is fantastic, but printing the same page from the Apple (to the same printer) the print quality is terrible. Anyone have any idea what the problem is?
Also the Epson and my two Canon printers offer a print preview from the printer driver, which has saved me many a duff printout. I can't find the same option from Apple (for the same printers). Is there a solution?
Finally - I have a high-quality Epson Scanner, the 4870 Epson Perfection. It came with EpsonScan, a very nice program I've used for many years. The Apple image capture is pretty pathetic in comparison. Anyone have a better suggestion? Surely there must be one with good functionality and flexibility. (I tried installing EpsonScan to the Apple but for some reason it can't see the scanner, even though it is plugged in.)

I'm using Apple's Epson print utility for the Epson which I downloaded as a software update when I connected the printer, and the Canon ditto. I have finally managed to find the paper types and print options, though not a print preview atm - the problem may be the software I'm using (QuarkXpress), as there was definitely a print preview from Open Office. I'll continue looking into it.
Thanks for pointing me at Vuescan - it looks great.

HP OfficeJet 4500 and OfficeJet 4600 both not copying any more but will scan and print

My computer/networking business has 3 HP OfficeJet AIO printers: 2 x 4500 (about 2 years old) and 1 x 4600 (about 6 months old). Only the one 4500 is still able to do everything it should. The others can both print and scan but can't copy any more. (The failures happened at different times). I have no idea about faxing because we never use this function - we don't have a landline to test it.
This is nothing to do with the PCs because we're just trying to use the standalone copy function directly from the printer. It makes no difference whether we place the document on the glass or in the auto sheet feeder. At one point, the 4600 was able to make colour copies but not mono copies but now it can't do either.
We have always used only genuine HP cartridges in both printers and they have been replaced recently - as I say, we can print fine, we just can't copy.
Clearly this isn't a software/driver issue but I can't understand how it can be a cartridge or scanning issue either (you can hear and see that it scans the document, it's just that nothing comes out on the paper). Is there some kind of firmware linking the scanning to the printing function that could have gone wrong? If so, how do we fix that? The 4600 self-updates using its wireless internet connection so it should be on the latest firmware.
Thanks.

Hi,
Please try printing a Self Test report for both of the printers, can you see both Black, Cyan, Magenta and Yellow colors listed as expected?
Below are the steps for the 4500:
http://support.hp.com/us-en/product/HP-Officejet-4500-All-in-One-Printer---G510g/3919445/model/39194...
For the 4630 print a self test as following:
On the printer control panel, press the Down Arrow () to scroll to Tools, and then press OK.
Press the Down Arrow () to scroll to Print Quality Report, and then press OK. The printer prints the test page.
Figure : Example of a Print Quality Diagnostic report with no defects
If both of the tests appear fine, is the printer connected directly to a wall socket or may it connected through any power strips, hubs, surge protectors. etc.?
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Scan and print with the c5031i

Hi!
Is it possible to scan several small notes, and make the printer print them out on two separate A4 papers? At the moment I can fit three notes on the A4 section of the printer, but if I could use the right side of the scanner too, I would save a lot of time. It's essential that the copies comes out on two separate A4s

Hi again, thank you for the information. I just want you to be aware that when you select the size of the photo's that it needs to be set not only just in the software that you are using but also in the printer setting's in the Control Panel. The path to take is as follows: Click on Start, Control panel ( please make sure that you have it set on Category view in the top right hand corner), Right click on your printer and select Printing Preferences, Click on the advanced option button on the bottom right corner, Then select the paper size drop down arrow and make sure the paper size matches the paper size in your software.
Hope this helps with the issue.
Thanks again.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Canon Pixma MG5250 scans and prints images wrongly stretched/contracted

hi!
i have a problem with my pixma 5250 which is an all in one. When i scan an image, what i get on my screen is an image with the correct width, but with a shorter height.
see this image:
i have tried two different programs to print, tried updating the driver, fiddled with scanning settings on the printer, tried several different scanning settings in the software, tried different images, but to no avail.
When i try to print, however, it seems that the effect goes the other way round: now the images i want to print are strechted along the vertical axis, but still of the same width.
see this image:
Anyone got an idea what could cause this problem? Is it a hardware thing? A driver malfunction? Maybe my OS (Win XP)? I must add that i have issues with my hard drive, and with my usb drives (i connect with my printer via wifi btw) .
Anyone has a clue? I'd be grateful.

Hi thom36,
Regarding the scanning issue, I suspect what is happening is that the scanner is incorrectly detecting the end of the image at the top, causing it to crop incorrectly. Assuming you are using the MP Navigator software to scan, you should see a checkbox in the scan window for "Scan with Scanner Driver. If you put a checkmark in the box, then press Scan it will open Scangear. Within Scangear, press Preview to preview the entire image, then drag a box around the part that you want to include. Press Scan to finish scanning. Everything within the box should now be included in the final scan.
Regarding the picture you are printing, the dimensions of the original don't match the dimensions of the printed picture, so I suspect what is happening there is that it's stretching the picture to fill the whole paper. This can occur when you select borderless printing. If you print the picture without using borderless printing it will give you a true reproduction of the image. One thing to note when you do this is to make sure that the size of the picture matches the size of the paper you are using. For example, if you are printing on 4x6 paper, which I am guessing is the case in the example you provided, make sure that the picture size is no larger than 4x6, or else the entire picture will not fit onto the paper when you print it bordered.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

HP3390 - Scan and print not working with Windows 8.1

Hi
I am unable to print and scan using HP 3390 on Windows 8.1 HP desktop. I have downloaded drivers from the website at -
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=1140613&swLangOid=8&swEnvOid=4158. They are not working at all.
Any help or guidance is appreciated.
Thanks,
- Ven

@VenMan
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

How do i scan and print something

i do not no how to scan a paper and then how do i get it to print after scanning

This isn't a Firefox question. I would try searching on [http://www.google.com www.google.com] for instructions on how to scan.

Scanning and Printing

I have a HP Photosmart Plus and I am trying to scan recipes and have them print on a recipe card that is 4by 6(same as some of my photo paper)is this possible?Can't figure out what I am doing wrong,any help at all would be appreciated.

Hi Maureen1936,
Printing on 4x6 index cards is possible. Keep in mind though, the paper would be going into the printer in a portrait orientation and you would need to set the print settings orientation to landscape.
If you continue to experience an issue, post back with your model number. There are many variations of the Photosmart Plus, it would be best if I knew which model you have. How Do I Find My Model Number or Product Number?
Also, please let me know what program you are printing from, your operating system, and if you are getting an error message.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Scanning and printing a double-sided document .

Hello I have a Canon MX 922 that I am trying to scan a double-sided document and then print that double-sided document any help would be greatly appreciated thank you

Hello I have a Canon MX 922 that I am trying to scan a double-sided document and then print that double-sided document any help would be greatly appreciated thank you

Failed Hardware Scan and other issues E440

Hi all,
This is probably more rant than anything, but I wanted to give a heads up to others too.
I have a ThinkPad E440 that is a year old. From the very first time I turned it on, there have been issues. The first hardware scan (via Lenovo Solution Center - LSC) showed a warning for the Intel Dual Band Wireless-AC 7260 Local Connection Test. There were also tons of System Events that always show up in the "Configuration History" part of the LSC. You can look at the calendar and tell exactly which days I used the computer because there will be System Events generated each day. Things like app crashes and failed drivers.
In July 2014, I got the first warning for the 16 GB SSD - the SMART Short Self-Test. By February this year it showed as failed for each hardware scan (these were initially set up to run monthly).
Also the whole time I've had it the touch screen would just stop working at some point and I would have to reboot to get it working again.
I finally called Lenovo on March 30th, before my warranty expired. When I called that time, I didn't realize the hard drive failure was the SSD. So they sent me a new 500 GB drive. I also added the other things into the case when I talked to them. For the wireless issue they suggested making sure the driver was up to date. I did this and let them know when I called back that it was up to date and still having the warning. So I called them to tell them to tell them about the wireless and also that I realized it was the SSD having the failure, not the main drive. The first case had already been closed even though none of the other items were addressed.
So they opened another case (this is #2). They said to mail them the laptop since the wireless issue would probably be on the board and it wasn't something I could fix myself. They sent a box with a prepaid overnight shipping label. I was very sick for a few days so I sent it back to them on April 10th (a Friday). Via UPS I saw it was delivered on Saturday. Work was performed on it Monday, April 13th and sent back to me that very day. I received it on April 14th. This part of the service has been excellent - very fast response.
Being in IT, I included a letter with the laptop that outlined the issues that should have been in the case. I also printed the hardware scans and what the system events looked like.
When I got the laptop back, the sheet inside said they had replaced the Speaker because of Distorted Sound. This was not even on the list even though I had noticed it. I didn't even power up the laptop before calling them again - yes, I was furious! Plus our power was out...
So this was noon on the 14th. They opened case #3 and sent me ANOTHER BOX so I could send it back.
After our power came back on the 15th, I powered up my laptop. I opened the browser (I have it set to restore the previous session) and there was a sexually explicit video on YouTube. I opened the other browser and there was a different video on YouTube. So this person was watching YouTube instead of fixing my laptop. I looked through both browser histories and there was quite a bit of activity while my laptop was at the repair center... I ran the hardware scan - still failed and a warning for the wireless. They really hadn't done anything.
I also found two pictures of the repair person in the recycle bin...
So I called back. I was LIVID! They opened another case (this is #4). And sent me ANOTHER BOX. I finally learned the other day that once a case is opened, it cannot be edited or added to at all. Instead, they close the other case and open a new one. I guess their turnaround time for closing cases is excellent! I've never seen a system like that - and I've used a lot of them.
I got a really nice, patient fellow on the line. He took all my info (again). I emailed him the pictures, screen captures of the YouTube videos, the letter I had sent - everything. He entered as much into the new case as he could - he talked to one of the supervisors to make sure he did it right. Somehow he flagged it so that the laptop would get more attention (time) at the repair facility. He also opened a separate case (an escalation ticket?) for a supervisor to call me regarding the person's conduct at the repair facility. He said they would call me that day. (It's now the 25th and I've never heard from anyone)
So, he sent me ANOTHER BOX. I've built up quite a stack of them.
Our power was out AGAIN from the 17th through the 19th (don't get me started).
I noticed a hardware scan had now gotten a failure on the main hard drive. So I called them on the 21st to add this to the case before sending the laptop back. The girl said they can't add anything to an existing case or edit it at all once it's opened. She would have to open a new case and SEND ME ANOTHER BOX. I told her to forget it because I was ready to send it in and didn't want to wait for another box. I also asked for a status on that "escalation case" where the supervisor was supposed to call me. In order to do this she, yes, wait for it, had to open ANOTHER CASE!! So they would know I wanted a status. I'm completely dumbfounded.
So I sent it back on the 21st. This time I practically wiped it. I had already removed all my files the last time, but I had left my bookmarks and browser history intact. I set up a guest logon with admin privileges. I updated my letter and printed off more stuff to include with the box. On one sheet I had only the case number, the serial number and machine type. On another sheet I had "DO NOT SEPARATE THIS PAPERWORK FROM THE LAPTOP" and the case number. I put this sheet on top (The guy on the 15th said my letter and stuff may have gotten separated from the laptop once it was delivered to the repair facility). I used a ton of staples so it would all stay together. I included in my letter the failure on the main hard drive and asked if they could look at it. I wrote about having to open a new case if I wanted to include it.
They received it on the 22nd. A nice gentleman from the repair facility called me that day asking about the password. that. was. written. on the sheet they have you fill out. I told him what happened last time and also mentioned the hard drive failure and asked if he could look into it. He said they would.
I received my laptop back yesterday morning.The sheet that came with it said they had "replaced the following parts to complete the repair of your laptop."
Part Description                                           Symptom
IMAGE                                                             Replaced due to engineering change
System board                                                 Network card error
Hard disk drive                                                Network card error
ECA-WIRELESS                                            <no symptom listed>
There was also a sheet saying they had installed a factory preload of software and I needed to install Lenovo and Windows updates.
When I booted it up, the first thing I noticed, in the lower right corner was:
Windows 8.1
SecureBoot isn’t configured correctly
Build 9600
I ran a hardware scan. Well, I tried. It stopped part way through and said it finished successfully but most of the tasks showed up as cancelled. I tried to run it again - issues - rebooting ensued. It said the LSC wasn’t available and that I should try again or reboot.
Tried several times. Then got what I guess is the new BSOD - kinder, gentler:
Your PC ran into a problem and needs to restart. We're just
collecting some error info, and then we'll restart for you. (xx% complete)
If you'd like to know more, you can search online later for this error: DRIVER_CORRUPTED_EXPOOL
Even though the LSC said my Lenovo files were all up to date, I ran the Update. And first I had to download a new version of Update. Then I downloaded all of the Lenovo updates and installed them (there were quite a few). The BIOS update failed. While I was doing the Lenovo downloads, I got a light blue screen but no text (I was out of the room so I'm not sure what happened). Did CTRL-ALT-DEL and it shows only IE and Task Manager as applications that are running. Could not “Switch to” IE. Hitting window key to go to start didn't do anything. So I had to restart.
By 3pm yesterday there were 34 system events in the configuration history.
I ran the hardware scan again after I updated the Lenovo files, and you guessed it! Failure on the SSD (SMART Short Self-Test) and warning on the wireless. Nothing had changed. Except hardware scan is acting different than it did before I sent in the laptop for repairs. When it finishes, it instantly closes and just shows 100% complete. When I click on "see last results" it shows a screen called
Log Information,
Canceled 04/24/2015 n:nn pm
You have not done a hardware test on your computer
And the calendar in LSC only shows the very first hardware scan I did on Friday. Even the hardware scan screen shows the date and time of the last scan. It also shows the error code. In order to see exactly what is failing, I have to sit there and watch it very closely and snap a picture of the screen as soon as the error (or warning) shows up.
When I would try to run Windows update, it would hang up PC Settings. I couldn't even kill it using task manager because it didn't show up as a task. During this, I got a flag saying the firewall wasn't turned on. I tried to turn it on, but clicking on Turn on Windows Firewall didn't do anything. I tried to setup my Microsoft account but that just hung too.
I ended up running Windows Update FOUR TIMES to get all the updates installed. Every time I ran it, it said "Done!" and I would run it again and more would show up. The last time was this morning.
At some point, the error about SecureBoot went away.
Then, I created a bootable BIOS update disk. Following the ReadMe instructions, I went through ThinkPad Setup and verified several values. Of note:
Secure Boot was DISABLED. According to the ReadMe file, this should be ENABLED in Windows 8.1. I enabled it.
Under Startup/Boot, according to the ReadMe that came with the BIOS update, UEFI/Legacy Boot is supposed to be set at UEFI Only for Windows 8.1. Mine was set to "Both". I changed it.
In Startup, OS Optimized Defaults was DISABLED, even though it says right there (and in the BIOS update ReadMe) it should be ENABLED to meet Microsoft Windows 8 Certification Requirement.
After these updates, I flashed the new BIOS.
Then, I ran hardware scan again...
Now I have TWO failures on the SSD: Random Seek Test and SMART Short Self-Test. Great.
In the Event Viewer (that I recently discovered), it says my disk has a bad block. It just says The device, \Device\Harddisk\DR1, has a bad block. I assume this is the SSD...
There are 867 events in the event viewer - Critical, Error, and Warning...
Fifty-two of these are from October 7, 2013 - before my little laptop was a glimmer.
The rest are from when Lenovo had it and yesterday and today.
64 of them are the disk error.
341 are from DeviceSetupManager. 65 of those are from failed driver installs. 69 are for not being able to establish a connection to the windows update service. 64 are from not being able to establish a connection to the Windows Metadata and Internet Services (WMIS).
3 times it's rebooted without cleanly shutting down
60 of them are from Service Control Manager and say The TDKLIB service failed to start due to the following error: The system cannot find the file specified.
One of them says {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Default\NTUSER.DAT' was corrupted and it has been recovered. Some data might have been lost.
16 are warnings that various processors in Group 0 are being limited by system firmware.
12 say the certificate for local system with thumbprint <bunch of hex numbers> is about to expire or already expired.
108 are warnings for failure to load the driver \Driver\WUDFRd for various devices
16 are application errors
One is for the computer rebooting from a "bug check"
15 are for name resolutions timing out after none of the configured DNS servers responded.
10 are for SecureBoot being disabled.
14 for services terminating unexpectedly
15 are for WLAN Extensibility Module has stopped
61 are for applications not being able to be restarted because the application SID does not match Conductor SID
12 are for activation of CLSID timing out waiting for the service wuauserv to stop
So, I'll call them on Monday and open. a. new. case (#5?) - but really 7. And get A NEW BOX.
I'll keep you updated!

Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.

Can't get HP Officejet J6450 All-in-One to scan or print

Hello!
I have an HP Officejet J6450 All-in-One which I would like to use with my Macbook Pro running OS X 10.6.4. I would prefer a wireless setup. It printed wirelessly up until I tried installing the HP Full Feature Software & Drivers from their website (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-74787-1 &lc=en&dlc=en&cc=us&os=219&product=3635399&sw_lang=)and subsequently deleted them once I realized it did not work. I also did not want to install a bulky and unnecessary set of programs that I do not need.
I went to the System Preferences/Print & Fax and deleted the HP printers that had been added, then I went to Applications/HewlettPackard and clicked on HP uninstall, and uninstalled the program. Since I have experience with Windows (lol), I decided to take the safe route and make sure my HD & permissions had not been corrupted. I put in my OS X install disk that came with my Macbook Pro, rebooted to the disk, went to Disk Utility and Repaired the Permissions (it only had one that it could not fix), repaired the HD (it found a few issues), and then went one more round of Repair Permissions and then HD just to be sure. I rebooted to the HD and ejected the boot disk. I connected the printer via the USB cable.
Then I found this: (http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&softwareitem=mp-7 4787-1&os=219&product=3635399&sw_lang=&docname=c01910186) It says on there that Snow Leopard should have everything I need to scan and print with this printer. However, upon trying the three methods, none worked. Here are the results:
Method One: I get to step 2, select Import from Scanner, and nothing happens. The list that is supposed to be displayed in step 3 never comes.
Method Two: I open the Image Capture app in step 1, but when it comes up, it says "No camera or scanner connected."
Method Three: I get the Print & Fax printer browser opened as in step 3, but cannot move on to step 4 because there is no scan tab.
What can I do to get this to work? I tried contacting HP online chat, but they told me they do not offer support to Mac users on there. I sent them an email through their contact page but you know how that will probably go...
I'm an intermediate computer user, although I'm relatively new to Mac, so be easy on me! I'm scared to break this laptop I've fallen in love with. Many thanks to you all in advance, and my apologies if this has already been answered elsewhere - I was unable to find anything with this particular HP model and situation. I noticed HP does not seem very Mac-friendly!

Is this scanning from the PC and/or from the printer? Did it ever scan previously? Is this connected by USB/wired/wireless?
As far as the software, it would be a good idea to update your software, and I would recommend downloading the latest software at this location:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153494&lc=en&cc=us&dlc=en&lang=en&cc=us
Just pick the right operating system, and get the download and run it. That may fix the scanning issue you are having.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

How to setup and print USB001 via wireless router

Hello,My printer M1136 MFP was able print via usb001 port on RT_N13U_b1 wireless router..this enable me to scan and print without any queue print errors..Now the problem is.. due to recent system setup i removed the printer and tried to re-add. Now am not able to print via usb001 errors but direct usb hardconnect to my system can print and scan ..I've forgotten the steps in the first place how i did the set-up by chance to print via usb001 on wireless router. TCP/IP print works but with queue errors more than 3+ print jobs. I want to setup to print via usb001 through my wireless router, so that i can do a scan wirelessly since tcp/ip always gives error due to multiple queues....but didnt encounter any queue errors on usb001 setup. How can i setup to print via usb001 on my wireless router?

Hi , Welcome to the HP Forums! I noticed that you cannot setup your HP Laserjet Pro m1136MFP on Windows 7. I am happy to look into this for you! According to your printer's specifications, and page 39, of your printer's user guide, states this printer can only be direcly connected to the computer with the USB printer cable. The M1210 Series Laserjet, can connect to a network but not the M1136 MFP Laserjet printer. Hope this answers your question, and have a nice day! “Please click the Thumbs up icon below to thank me for responding.”

Scanning and Bluetooth

I just bought a Canon MP460 that scans and prints. I use bluetooth to print nd it works fine. I'd like to know how to scan something to my MacBook. I tried just scanning it but it says I have to hook up a USB and turn on a computer. I know my bluetooth is on. What should I do?
MacBook Mac OS X (10.4.9)

Hi sybella:
I briefly researched the Canon USA website for your product. The information mentioned "wireless printing," but I could not find anything about wireless scanning. I would connect the device to your Macbook using a USB cable as a quick "fix." I would also pose the same question to Canon through their website to see if there is a way for your scanner to operate wirelessly.
Barry

Wireless All-in One receives scan and ink level but does not print

My wireless printer was working fine, now it can scan and send scan to my computer, my computer receives ink levels in the utility. Now it will not print from Word or other programs that I was able to print. When I restart the computer with a document in the printer queue, when it gets to my desktop screen, it prints. But still will not print from Word unless I do the restart again. I have restarted the printer(which works with other computers in the house) and even deleted and reloaded the HP program. My computer receives but does not print. I even tried direct usb connection

Hi raavindra,
Welcome to the HP Forums.
I see that you are having some issues when attempting to do a scan or a copy.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

With my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why

with my hp office 5010 all in one printer, i'm not able to scan, and this is one of his duties. why isn't it possible?? Bad ssoftware while downloading it from internet because I lost CD rom. No pilot available for scanning with it??? Bad version of soft??? I bauught this printer because of his utility and space occupped: able to print, copy and scan in same machine, gain of room, perfect, but my scanning function is not working!!!! I would like to solve this damned problem which upset me since several weeks.... Waiting for an answer and a solution, best regards

pmonteil31 wrote:
Waiting for an answer and a solution, best regards
Hi,
Sorry you have to wait longer because I can not find your printer model under Google. Must be very old ?
Regards,
BH
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Scan and print

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