Scan app not opening and other issues
Hi,
Let me start by saying thank you for your assistance. I have a regular-old 5514 photosmart airprint printer, and it is going crazy. It is just about to be two years old. My computer is a MacBook Pro on 10.9.1 (also two years old). The printer and computer are connected by my Comcast blast wifi. All of my paper and ink are HP. So here's the problem, first it won't print my pictures, not on glossy or regular-it just makes the noise like it is printing but the pages are blank (this never used to be a issue); second, the scan app won't even open on my computer, it just gives me a long page of coded errors or just automatically closes; finally, it often is printing streaky if it does print. There are no updates that I can find on for the app on my computer, and I have zone 2 ink, (I will buy more if this thing starts working), and I have run all the tests and they are completely fine as if nothing is wrong. Please help! If you need additional details I can provide that info.
Thanks,
amycdero
Hi amycdero and welcome to the HP Forum,
I understand that you are having scanning and printing issues after upgrading to Mavericks OS X v10.9.1. I will try my best to help you resolve this issue.
In this document for Mac OS X: Scanning Software Does Not Open or Stops Responding are steps the may help you with your scanning issue.
This document for Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help with the streaking printing issue.
I hope this information is helpful. Please let me know.
Thank you,
I worked on behalf of HP.
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okay, let's make really sure it is the entire iTunes folder. a typical one looks like this on the inside
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ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество -
Battery not recognised - and other issues with 867MHz Ti Book
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Process:
Safari [4546]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.6 (7534.56.5)
Build Info:
WebBrowser-7534056005000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [139]
Date/Time:
2012-08-27 22:20:55.769 +0200
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
121033 sec
Crashes Since Last Report:
17
Per-App Interval Since Last Report: 40 sec
Per-App Crashes Since Last Report: 17
Anonymous UUID:
4B16E567-6824-4CB2-B119-3E3278616F3F
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Application Specific Information:
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1 libobjc.A.dylib
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2 CoreFoundation
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3 Foundation
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6 Safari
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7 CoreFoundation
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8 CoreFoundation
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9 AppKit
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10 AppKit
0x00007fff8dad7f73 loadNib + 322
11 AppKit
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12 AppKit
0x00007fff8dad738b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff8dad72ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff8dd4806f NSApplicationMain + 398
15 Safari
0x000000010798d806 SafariMain + 166
16 Safari
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abort() called
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0 libsystem_kernel.dylib
0x00007fff8c803ce2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8871b7d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff8870ca7a abort + 143
3 libc++abi.dylib
0x00007fff901457bc abort_message + 214
4 libc++abi.dylib
0x00007fff90142fcf default_terminate() + 28
5 libobjc.A.dylib
0x00007fff879421b9 _objc_terminate + 94
6 libc++abi.dylib
0x00007fff90143001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib
0x00007fff9014305c std::terminate() + 16
8 libc++abi.dylib
0x00007fff90144152 __cxa_throw + 114
9 libobjc.A.dylib
0x00007fff87941e7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff8b9f9d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff8cccf71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff8daf9cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff8daf9e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x000000010778ac2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff8b9f0fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff8b9f0f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff8dae19ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff8dad7f73 loadNib + 322
19 com.apple.AppKit
0x00007fff8dad7470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff8dad738b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff8dad72ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff8dd4806f NSApplicationMain + 398
23 com.apple.Safari.framework
0x000000010798d806 SafariMain + 166
24 com.apple.Safari
0x000000010777af24 0x10777a000 + 3876
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0 libsystem_kernel.dylib
0x00007fff8c8047e6 kevent + 10
1 libdispatch.dylib
0x00007fff8a42178a _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff8a42031a _dispatch_mgr_thread + 54
Thread 2:
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0x00007fff8c804192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8871b594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff8871cb85 start_wqthread + 13
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0x00007fff8c804ab6 pwrite + 10
1 libsqlite3.dylib
0x00007fff8b8b3d73 unixWrite + 83
2 libsqlite3.dylib
0x00007fff8b8aeaf3 pager_write + 1667
3 libsqlite3.dylib
0x00007fff8b8ae455 sqlite3PagerWrite + 709
4 libsqlite3.dylib
0x00007fff8b887c36 sqlite3VdbeExec + 9606
5 libsqlite3.dylib
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6 libsqlite3.dylib
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8 com.apple.CFNetwork
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9 com.apple.CFNetwork
0x00007fff923a4040 ProcessCacheTasks(__CFURLCache*, bool) + 265
10 com.apple.CFNetwork
0x00007fff923a3a72 _ZL24_CFURLCacheTimerCallbackPv + 662
11 libdispatch.dylib
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12 libdispatch.dylib
0x00007fff8a4212d6 _dispatch_queue_drain + 264
13 libdispatch.dylib
0x00007fff8a421132 _dispatch_queue_invoke + 54
14 libdispatch.dylib
0x00007fff8a42092c _dispatch_worker_thread2 + 198
15 libsystem_c.dylib
0x00007fff8871b3da _pthread_wqthread + 316
16 libsystem_c.dylib
0x00007fff8871cb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff8c804a8e pread + 10
1 libsqlite3.dylib
0x00007fff8b845ce5 unixRead + 69
2 libsqlite3.dylib
0x00007fff8b8674f6 readDbPage + 102
3 libsqlite3.dylib
0x00007fff8b865c9b sqlite3PagerAcquire + 315
4 libsqlite3.dylib
0x00007fff8b8ceda5 accessPayload + 693
5 libsqlite3.dylib
0x00007fff8b8a3645 sqlite3VdbeMemFromBtree + 485
6 libsqlite3.dylib
0x00007fff8b892813 sqlite3VdbeExec + 53603
7 libsqlite3.dylib
0x00007fff8b884a5b sqlite3_step + 1883
8 com.apple.WebCore
0x000000010882ceff WebCore::SQLiteStatement::step() + 63
9 com.apple.WebCore
0x000000010882d6cc WebCore::IconDatabase::performURLImport() + 908
10 com.apple.WebCore
0x000000010882bd3b WebCore::IconDatabase::iconDatabaseSyncThread() + 475
11 com.apple.JavaScriptCore
0x000000010816811f _ZN3WTFL19wtfThreadEntryPointEPv + 15
12 libsystem_c.dylib
0x00007fff887198bf _pthread_start + 335
13 libsystem_c.dylib
0x00007fff8871cb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff8c80267a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8c801d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff8f9a22d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff8f9a2219 thread_fun + 24
4 libsystem_c.dylib
0x00007fff887198bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff8871cb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff67378408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff67378430 rsp: 0x00007fff67378408
r8: 0x00007fff75b04fb8 r9: 0x00007fff67377e98 r10: 0x00007fff8c803d0a r11: 0xffffff80002da8d0
r12: 0x00007fc73ae56720 r13: 0x000000000000000d r14: 0x00007fff75b07960 r15: 0x00007fff67378580
rip: 0x00007fff8c803ce2 rfl: 0x0000000000000246 cr2: 0x000000010b38a000
Logical CPU: 0
Binary Images:
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0x7fff87e99000 -
0x7fff87ea7ff7 libkxld.dylib (??? - ???) <C2FC894F-3716-32C3-967E-6AD5E2697045> /usr/lib/system/libkxld.dylib
0x7fff87ea8000 -
0x7fff87eadfff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff87ee3000 -
0x7fff87f10fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x7fff8809d000 -
0x7fff880a4ff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff880ad000 -
0x7fff880affff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff880b0000 -
0x7fff88119fff com.apple.coreui (1.2.2 - 165.10) <F427BF39-3E01-3DC6-A63D-BFC50FE6C72E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8843d000 -
0x7fff88440fff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff88454000 -
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0x7fff88467000 -
0x7fff8849aff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff885ad000 -
0x7fff885e8fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff886cb000 -
0x7fff887a8fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
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0x7fff8881a000 -
0x7fff8885cff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff88bb1000 -
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0x7fff89bf1000 -
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0x7fff8a0ba000 -
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0x7fff8a0fc000 -
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0x7fff8a302000 -
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0x7fff8ad40000 -
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0x7fff8b83d000 -
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0x7fff8bb2b000 -
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0x7fff8bc62000 -
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0x7fff8bce3000 -
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0x7fff8bd14000 -
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0x7fff8c28cff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <5E421E2D-50EA-340E-A5EE-C848DD6FC34F> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
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0x7fff8c3b9fff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8c3ba000 -
0x7fff8c4affff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff8c4b0000 -
0x7fff8c535ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
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0x7fff8c5bcfef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8c5bd000 -
0x7fff8c5fcfff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8c5fd000 -
0x7fff8c612fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8c613000 -
0x7fff8c715fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8c716000 -
0x7fff8c725ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff8c726000 -
0x7fff8c79cfff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff8c79d000 -
0x7fff8c79dfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8c79e000 -
0x7fff8c7bbfff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8c7bc000 -
0x7fff8c7c3fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8c7c4000 -
0x7fff8c7c7ff7 com.apple.securityhi (4.0 - 1) <D0ABB03B-CEF9-39E0-A139-AA9484DBBC07> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8c7c8000 -
0x7fff8c7ecfff com.apple.RemoteViewServices (1.4 - 44.1) <EA3837DF-A3A3-37FF-AE11-D50048D5F21A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8c7ed000 -
0x7fff8c80dfff libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <1DDC0B0F-DB2A-34D6-895D-E5B2B5618946> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c80e000 -
0x7fff8c813fff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8c882000 -
0x7fff8c8d6ff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8c903000 -
0x7fff8c95fff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8cbb9000 -
0x7fff8cbbefff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8cc04000 -
0x7fff8cf1dfff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8cf47000 -
0x7fff8cf70ff7 com.apple.framework.Apple80211 (7.2.1 - 721.3) <4BA49D6F-373B-3F4E-A2B3-453C2ED66318> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8cfb0000 -
0x7fff8cfb1ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff8cfc3000 -
0x7fff8cfc8ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8cff3000 -
0x7fff8d00fff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8d010000 -
0x7fff8d015fff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8d016000 -
0x7fff8d019fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8d182000 -
0x7fff8d188fff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8d189000 -
0x7fff8d189fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8d18a000 -
0x7fff8d4b6ff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8d4b7000 -
0x7fff8d4bbfff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
0x7fff8d4c9000 -
0x7fff8daadfff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8dac7000 -
0x7fff8e6cdff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8e6eb000 -
0x7fff8e70afff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8ea7a000 -
0x7fff8ea90ff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8ea91000 -
0x7fff8ea92fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8ea93000 -
0x7fff8ebc9fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8ebfb000 -
0x7fff8edfdfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff8ee0a000 -
0x7fff8ee0cfff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8ee0d000 -
0x7fff8eef1fff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8eef2000 -
0x7fff8ef0fff7 com.apple.openscripting (1.3.3 - ???) <BDCCCBA9-F440-30BD-8378-FAB5AF685A5D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8ef10000 -
0x7fff8ef50ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <5328C0AB-F169-3786-A3EC-9E82E960CAAF> /usr/lib/libcups.2.dylib
0x7fff8ef51000 -
0x7fff8ef5efff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <528BAA66-C38C-3093-84B5-92A7832CE7BC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8ef93000 -
0x7fff8f072ff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <FFA7532B-336A-3F0B-9AB9-2A35B56ED887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8f073000 -
0x7fff8f08afff com.apple.CFOpenDirectory (10.7 - 146) <BBB7C97E-7B46-3286-9128-32B5D16B5CBE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8f170000 -
0x7fff8f172ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8f173000 -
0x7fff8f180ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff8f181000 -
0x7fff8f29afff com.apple.DesktopServices (1.6.3 - 1.6.3) <20812ECE-CACC-3D44-8108-025EF6B45C14> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8f29c000 -
0x7fff8f29cfff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8f29d000 -
0x7fff8f764fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8f780000 -
0x7fff8f7a0fff libPng.dylib (??? - ???) <F4D84592-C450-3076-88E9-8E6517C7EF33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8f7a1000 -
0x7fff8f843fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8f846000 -
0x7fff8f99ffff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8f9a0000 -
0x7fff8fb3fff7 com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8fb53000 -
0x7fff8fb5afff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff90084000 -
0x7fff90085ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff900da000 -
0x7fff90103fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff9013d000 -
0x7fff90148ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff90149000 -
0x7fff90188ff7 libGLImage.dylib (??? - ???) <49BB4404-68F1-3839-A5C9-983405B59F52> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff90284000 -
0x7fff902afff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff904bf000 -
0x7fff904c5fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff904c6000 -
0x7fff904d1ff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff904d2000 -
0x7fff904f8fff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff90c64000 -
0x7fff90c6eff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff90c6f000 -
0x7fff90c70fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff90c71000 -
0x7fff90cb1fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff90db7000 -
0x7fff90dcbff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff90e07000 -
0x7fff90e08fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff90e09000 -
0x7fff91125fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <6F99A26B-788F-37B9-860F-508906EC06D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff91126000 -
0x7fff91134fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff91135000 -
0x7fff913a8fff com.apple.CoreImage (7.98 - 1.0.1) <73485E4E-1407-3913-AB3C-B54986A3E01C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff913a9000 -
0x7fff913bffff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff913c0000 -
0x7fff913c4ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff913ed000 -
0x7fff913fcfff libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
0x7fff91588000 -
0x7fff9160cff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff9195f000 -
0x7fff91967fff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff91968000 -
0x7fff91969fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff91b6d000 -
0x7fff91c79fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff91c7a000 -
0x7fff91c80fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff91c81000 -
0x7fff91c81fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff91d6a000 -
0x7fff92053ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff92054000 -
0x7fff920b6ff7 com.apple.Symbolication (1.3 - 91) <0945ACAF-AA0A-3D01-9960-72B51722EC1F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff923a1000 -
0x7fff92508fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1701
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.5M resident=91.2M(49%) swapped_out_or_unallocated=94.3M(51%)
Writable regions: Total=1.1G written=3900K(0%) resident=5256K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1164K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
43.1M
MALLOC guard page
48K
Memory tag=243
4K
SQLite page cache
288K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
60K
__CI_BITMAP
80K
__DATA
15.8M
__IMAGE
528K
__LINKEDIT
59.8M
__RC_CAMERAS
248K
__TEXT
125.7M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
338.9M
Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I've never used this feature to ask a question. Pardon not knowing etiquette and such. When I click on Creative Cloud logo/icon on my desktop, the indicator for time passing goes for a few seconds and stops, but CC app not opening.
CC app used to work on this same computer a few months ago. No changes to operating system. Photoshop is still working. Just wanted to download Lightroom and perhaps begin learning it, but to no avail.
Tried to look for a way to reinstall Adobe CC, but it says I already have it.
Any ideas?
Thank you in advance,
TimothyLink for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
TS1717 itunes will not open and issue 13001 comes up...? thanks
itunes will not open and issue 13001 comes up...? thanks
Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.
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