Scan dialog box

The scanning dialog box for my HP Photosmart 7515 all-in-one is not longer available on my desktop (HP Pavillion Elite, Windows 7 (64 bit). I used to be able to open the short cut icon and get the dialog box, now I get a window titled "printer setup and software." I don't need to set anything up. I can print just fine and I can scan from the window on the front of the all-in-one. But with the dialog box I could scan multiple pages to one file (what I'm trying to do now) and change printing/scanning options; paper size, photo paper, etc.
When I run scan doctor everything checks out. However, when I run print doctor, it stops at "driver" and says something is incompatible and advises to uninstall/reinstall. But I don't have any problems printing.
I don't know what happened, but f I changed something unintentionally, I don't know what it was or how to change it back. Should I uninstall/reinstall? BTW my printer is connected via a wireless router.
Thanks for any advice.

Hi there Talex, welcome to the forums
I read through your post about the scanning software option not being available any longer for you. I am unsure as to what could have happened however, yes you may need to uninstall, restart the computer and reinstall the printer software again.
Uninstalling the Printer Software
Restart PC
Reinstall by running the HP Printer Install Wizard for Windows
Give that a try and let me know the results. If there are still issues, let me know the details!
Have a marvelous Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

  • 'Save Scanned File As' dialog box causing problems

    A lot of our users just upgraded to Adobe Std 8 from Adobe Std 7. With Adobe Std 8, the 'Save Scanned File As' dialog box comes up even before the document gets scanned (this was not the case with Adobe Std 7). How do you get rid of the dialog box? This is causing us a lot of problems because our Adobe is integrated with a document management program called DM5. With Adobe Standard 8 our users cannot save directly to DM5.Because the
    #Save Scanned File As# dialog box comes up first, now they have to tell Adobe to save it first somewhere other than DM, after the document
    gets scanned they save the document again to DM then they go back and delete the document that they saved in the other location. Is there a registry setting or anything that I can set to get rid of the 'Save Scanned File As' box. If you hit CANCEL, the document does not get scanned so users really do not have a choice but to save the document twice. As I said earlier, this was not the case with Adobe Std 7.

    Is there a registry setting or anything that I can set to get rid of the 'Save Scanned File As' box.
    No.

  • I can't not open up my firefox a dialog box pops up and say Mozilla crash report

    I tried everyting... I could not check if it is a safemode issue because when I click on fire fox it won't let me in just a dialog box that say that mozilla has crashed. This is the lastest crash report. Crash ID: bp-80765d76-e647-44e9-8f45-473b82130217

    hello in case you have a program called imesh installed on your pc remove it (&any other suspicious software like toolbars etc.) from the windows control panel. also run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.kaspersky.com/security-scan kaspersky security scan].

  • Java Dialog Boxes Don't Stay Open and Automatically Close

    Hi I'm having this weird Java prob. Initially I thought it was a net beans problem but I found out all java apps have this problem on my pc.
    Dialog boxes automatically close after some time. Please help me resolve this issue.
    Windows 7 x64
    Asus P8P67 Pro
    Intel Core i5 2500K
    ATI Radeon HD6970
    Path:
    C:\PROGRAM FILES (X86)\NVIDIA CORPORATION\PHYSX\COMMON;C:\PROGRAM FILES (X86)\ATI STREAM\BIN\X86_64;C:\PROGRAM FILES (X86)\ATI STREAM\BIN\X86;%SYSTEMROOT%\SYSTEM32;%SYSTEMROOT%;%SYSTEMROOT%\SYSTEM32\WBEM;%SYSTEMROOT%\SYSTEM32\WINDOWSPOWERSHELL\V1.0\;D:\DRIVERS\ATI.ACE\CORE-STATIC;C:\PROGRAM FILES\INTEL\DMIX;D:\INSTALLED SOFTWARES\JEDIT;C:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\100\TOOLS\BINN\;C:\PROGRAM FILES\MICROSOFT SQL SERVER\100\TOOLS\BINN\;C:\PROGRAM FILES\MICROSOFT SQL SERVER\100\DTS\BINN\;E:\More Software Setups\Educational Software\Game Programming\Tortoise Mercurial Client for Ogre Source\;E:\More Software Setups\Educational Software\Game Programming\CMake 2.8\bin;E:\More Software Setups\Educational Software\Game Programming\Tortoise SVN for Ogre AL\bin;D:\Installed Softwares\DirectX SDK\Lib\x64;D:\Installed Softwares\DirectX SDK;D:\Installed Softwares\JDK\jdk\bin;C:\Program Files (x86)\Calibre2\;C:\Program Files\MySQL\MySQL Server 5.5\bin;C:\MinGW\bin;C:\tomcat\lib
    Thanking you,
    sidk47

    This is not a common problem and probably not related to the JRE directly. You have something installed on your system that is doing this. I hope for you it is some sort of trigger happy protection software which you can control yourself, but I would consider doing a full spyware, malware and virusscan sweep using a respectable piece of scanning software.
    If you want to believe it is related to Java, then completely uninstall your JRE/JDK, do a ccleaner registry cleanup and then reinstall the JRE/JDK. If the problem persists, it really is not the JRE.

  • Acrobat 8.1.2 Stops Working When Opening a Drop-Down Dialog Box

    Whenever I try to open a drop-down dialog box in Acrobat the application stops working and Vista requests that the application be closed and that I will be notified of a solution when one is available. I've experienced the problem for six months. I must now solve this problem.
    I've already tried repairing the Acrobat installation without any improvement. What should I do next?

    Thanks, seems to solve some of the problem, perhaps I need to uncheck more in this dialogue box...  May be 'a' correct answer but not the complete solution.  Anyway if all I need to do is uncheck a choice in a dialogue box then it must be a bug or driver incompatability as there seems to be no reason why I shouldn't be able to use 2D graphics acceleration.
    Works if you highlight several PDFs in File Manager and then right click and 'Open with Adobe Acrobat', the error still occurs if I drag these files into an open instance of Acrobat beyond two files.  Also seems to be more of a problem if one of the files is a 'colour document ' or 'greyscale document' scanned by Acrobat itself.

  • I can no longer print to the 3 Canon printers on my local area network. The print dialog box states that the print file is accepted and the job is printing, but the files never print. Everything worked when the computer and printers were initially set up.

    I can no longer print to the 3 Canon printers on my local area network. The print dialog box states that the print file is accepted and the job is printing, but the files never print. Everything worked when the computer and printers were initially set up.

    There may be some security issues related to the USPS PDFs.
    http://www.certified-mail-envelopes.com/signatures-usps-certified-mail-return-receipt-requested
    I can't help with the scan/print problem. You seem to have done everything I would try.
    I don't know if maybe using a registry cleaner would help.
    John Hoffman
    Conway, NH
    1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

  • How I can diable in firefox dialog box "download error could not be saved, because the source file could not be read. " when file not downloaded

    How I can diable in firefox dialog box "download error could not be saved, because the source file could not be read. " standart download manager when file not downloaded

    It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.
    Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
    See:
    *http://kb.mozillazine.org/Unable_to_save_or_download_files
    You can try to set the browser.download.manager.scanWhenDone pref on the <b>about:config</b> page to false.
    *http://kb.mozillazine.org/about:config

  • When I open a pdf in Adobe Acrobat xi pro it is not displaying correctly. If a file is all black with orange writing, I will see only the orange writing. Its not until i print it or open crop pages dialog box that i see the background. i am on a Windows 7

    When I open a pdf in Adobe Acrobat xi pro it is not displaying correctly. If a file is all black with orange writing, I will see only the orange writing. Its not until i print it or open crop pages dialog box that i see the background.
    i am on a Windows 7 professional PC, 64-bit.

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • Save PDF File As dialog box not appearing

    I am running Acrobat 8 Pro on Windows Server 2008. I'm having a problem with the Adobe PDF printer. When I attempt to print a document to this printer, the "Save PDF File As" dialog box does not appear. The dialog box does open, but it is either hidden behind the running application or is minimized. I have to click the icon on the taskbar to bring the window to focus. This problem only occurs the first time I attempt to print after logging onto the computer. On subsequent print jobs the dialog box shows up fine.

    Is there a registry setting or anything that I can set to get rid of the 'Save Scanned File As' box.
    No.

  • Enable "scrolling preview" behind the Crop Pages dialog box in Acrobat 9 ?

    Hi everyone,
    I want to be able to preview the crop marks (when you click on "Document" and choose "Crop Pages" or Shift+Ctrl+T) before actually cropping all the pages of my documents. When the crop tool dialog box is showing, you can see behind it the crop marks that look like guides. In Acrobat 5, you could scroll the pages even with the crop tool box showing in front of your pages. This way, you could see the crop marks or "guides" on all the pages. But, in version 9, when the crop box is showing, you can only see the crop marks on the page(s) you're working on. You can't scroll behind the box to see what the others pages look like with the crop marks. I've uploaded print screens to make myself a bit more clear (Acrobat 5 vs Acrobat 9) :
    http://localhostr.com/files/0484a8/acro5vs9_crop.png
    If someone knows a way to get the crop preview scrolling back, maybe with a plugin or Javascript, please let me know ! 
    Thank you all for your help. 
    Paul B.

    Can somebody please help me? Nothing I do seems to open up the "crop dialog box".
    I start with Edit > Edit Text & Images. Then, I click the crop symbol, and set the ranges of my desired crop. Then I want to apply this crop, but nothing works.
    I've tried:
         - Double Clicking Inside the selected crop-box
         - Double Clicking Outside the selected crop-box
         - Triple Clicking
         - Quadruple Clicking
         - CTRL-SHIFT-T
         - Hitting Enter
         - Right clicking
         - Searching endlessly for some sort of button pertaining to "apply crop", to no avail.
         - Changing to different PDF type (scanned, instead of text-to-pdf) and trying again
         - Yelling
         - Punching
         - Crying
    None of the afforementioned seems to work.
    Help please?

  • Every time I open a new Firefox window a dowload dialog box opens

    Every time I open a new Firefox window, a download dialog box opens with the last youtube .flv file that I converted to an mp3 from www.flv2mp3.com and the box offers the options to open it or save it. I have to click cancel it every time (or try opening it or saving it) to make it to go away. If I open a new tab or new window while I still have the original window open, it doesn't do it. Is this a glitch in Download Helper or did I get a never ending script from flv.com, or what?

    You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.
    Do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
    *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

  • Dialog Box Appears Whenever Booting Flash Player 11.2; Please Help!

    Whenever Flash Player 11.2 boots, a dialog box like the one below appears. I have uinstalled and reinstalled flash, and I still get this.  I have run virus scans and malwarebytes scans and neither have gotten rid of this.  Sometimes, when I click the Deny button, it won't even get off the screen.  The box cannot be dragged by its title bar off the screen.
    Please help me get rid of this!  Suggestions?
    Please answer in this forum and also direclty to me at Dr.Sachs at SachsScientific.com
    Thanks.

    Click Start, type Control Panel, click Control Panel, type Flash Player, click Flash Player.
    Select "Allow sites to save information on this computer"

  • Where is the crop pages dialog box in Acrobat 10 Pro?

    I tried the help file and looked high and low, but can't find it. Thanks.

    Can somebody please help me? Nothing I do seems to open up the "crop dialog box".
    I start with Edit > Edit Text & Images. Then, I click the crop symbol, and set the ranges of my desired crop. Then I want to apply this crop, but nothing works.
    I've tried:
         - Double Clicking Inside the selected crop-box
         - Double Clicking Outside the selected crop-box
         - Triple Clicking
         - Quadruple Clicking
         - CTRL-SHIFT-T
         - Hitting Enter
         - Right clicking
         - Searching endlessly for some sort of button pertaining to "apply crop", to no avail.
         - Changing to different PDF type (scanned, instead of text-to-pdf) and trying again
         - Yelling
         - Punching
         - Crying
    None of the afforementioned seems to work.
    Help please?

  • Vignetting In Import Dialog Box

    Can anyone tell me how to fix the thumbnail vignette in the import dialog box of version 3.2? The thumbnails have a vignette until I mouse over them or select them. Is there a setting to turn this off?

    Lee Jay wrote:
    clvrmnky wrote:
    turnkey26 wrote:
    Then Adobe added this 'feature' to LR 3 because it did not happen in LR 2. There must be a way to turn this off because it is simply not needed. There is a check mark to indicate what photo is selected for importing. The thumbnail should not turn darker or lighter.
    Well, I think you should reconsider your rationales for this statement.  You can not like the new behaviour, and that is fine.
    But as soon as you say "should not" or ""not needed" I disagree.  This is sensible UI design.  You have deliberately expressed no interest in the image to be imported; it greys out the thumbnail to subtly remove the image from your attention....
    Turn the question around.  What value does a bright thumbnail give you if you have already decided to not import the image this session?
    The value is that it's far easier to see which thumbnails you want to check for importing.  Sometimes, I just need a few, so I start with "uncheck all" and want to re-check those few I want to import.  I personally hate the vignetting too, and have altered my workflow to avoid it.
    Well maybe the words 'should not and 'need not' are a little strong  and maybe some peopke like this new feature. Personally, when I load a  card into my reader I like to scan the import dialog thumbnails in a  grid view with smaller thumbnails. I give them a quick scan with my eyes  and choose only the ones I want to import leaving out perhaps the under  exposed files so that I dont have to bother with them in the Library  Module to delete them there. Now that they are darker when unselected in the  import area it is harder to do this. As I said maybe 'should not' and  'need not' are a little strong but Adobe should be able in this version  to turn that option on or off with a check mark the way that they have  with 'do not import suspected duplicates'.
    The value is that it's far easier to see which thumbnails you want to check for importing.  Sometimes, I just need a few, so I start with "uncheck all" and want to re-check those few I want to import.  I personally hate the vignetting too, and have altered my workflow to avoid it.
    How have you altered your workflow?

  • Cannot print to canon MP160, dialog box says printer off line, but it is on line, OK printing with IE

    I just installed the Canon MP160 printer. I downloaded the driver software from Canon version 12.1.4.0.(2/8/2008). I can print documents fine from Internet Explorer. When I go to print from Firefox the printer dialog box says the printer is "off line" and I get printer queue error messages. I can also print OK from windows. I have a PC 32 bit with Windows Vista.

    PAHU wrote:
    I think your issue is that even though you have the latest 10.2.0 driver for 10.9, you added the printer using the previous v2.43 PPD. So open Print & Scan, remove the current printer for the iRC3380 and click the plus button to add again. After selecting IP > LPD and entering the IP address, ensure you select "Canon iR C2880/C3380" in the Use menu. Note that there is no mention of UFRII in the model name, as is the case with the previous UFR2 v2.43 driver.
    Thanks for the suggestion.  I did that this morning (see Step 1) and deleted the existing printer before re-adding a new printer and using the newly updated driver and printer description.  Here's what I get:
    You can see my model number is listed in there as is the the proprietary Canon UFRII language.
    Once added, here's what happens next:
    So it would appear, at this point, that the printer is installed and communicating and that I should be good to print.
    Alas, I get the same error message I've been getting.  back to square one.

Maybe you are looking for

  • Photoshop CS6 microscopic UI

    I just installed Photoshop CS6 and Lightroom 5 on my new laptop, a Fujitsu T904, which has a 13.3" WQHD monitor with a recommended resolution of 2560 x 1440. Lightroom looks great, but CS6 is displaying a microscopic UI. Is there any way to adjust th

  • Apple deleting Rosetta-related posts

    Just be warned, if you are not happy with Apple removing Rosetta (PPC-Support) from Lion, get ready to have your posts removed if you speak up about it. It's happened to me twice now. This one will probably get deleted too. I guess Apple wants to giv

  • Oracle Objects and Domains in Java Server Pages

    We have defined this object in a Oracle 816 Enterprise: CREATE TYPE DESCRIPTOR AS OBJECT ( ID VARCHAR2(30), DESCRIPTOR VARCHAR2(80)) create TYPE descriptor_table AS VARRAY(30) of DESCRIPTOR create table foo_test (foo_test_id varchar2(10), descrip des

  • CProjects - Unable to change tabs from graphic to table/detail

    Hello experts, when the tabs in a project under cProjects changed from graphic to table/detail the Display remains to "Please Wait". Further processing of the project is no longer possible. It is  equal if i use WebDynpro application cProjects direct

  • I found a touch how do i find out who it belongs to

    i found a touch how do i find out who owns it