Scan doesn't find my Airport Extreme.

I replaced my laptop, downloaded the Airport software, but the scan function cannot find the router. I tried unplugging the Airport, waiting, and letting it restart. No luck. What do I do next?

How is your printer hooked up to the Airport Extreme?
Ethernet wire or plugged into the USB port?
Scanning does not work in the USB port, only printing....
Resolution
Note: AirPort Base Station and Time Capsule printer sharing is for printing only, not for printer utilities or other special features that may require a direct proprietary connection.
Also see this Apple doc:
http://support.apple.com/kb/TS1253

Similar Messages

IPhone doesn't find WiFi (Airport Extreme)

Hi,
I'm using the latest Aiport Extreme (5th Gen) to set up my wifi. Connection from my MBP is no problem but the wifi doesn't show up on my iPhone 4. I tried to switch to different channels an different modes (802.11 a/b/g) but it doesn't work.
Is this a known issue? Can somebody help me?
Thanks, Jan

I'm having the same issue too. My iMac running OS X Lion works fine with my AirPort Extreme, as does my iPad 2, and Apple TV. My iPhone 4 appears connected to the same local network (on the iPhone's Settings), but the data indicator at the top of the iPhone indicates instead that it remains on 3G.
Did either of you find a resolution to this?
Thanks,
Fred

Setup airport wrong, now scan doesn't find it. how do I fix?

After excellent Apple help, I setup airport wrong, Now scan doesn't find the wireless router - time machine - at all. I think I may have selected bridge for internet, and now the amber light is on steady and doesn't show up in a scan so I can reset it. I have connected the cable modem directly to the computer to get local internet, but my wireless to other computers is down. Support is closed now - how do I fix? I appreciate any ideas on how to reach the time capsule/airport router.

The factory default reset does not require that you access the TC via the AirPort Utility first. Instead, you would first unplug the TC from power. Then using a paperclip or similar object depress and hold in the reset button. While still holding in the button, plug the TC back into power. Hold the reset button down until the status light starts flashing rapidly then release the button. You may have to perform these steps a few times to make sure the reset "sticks."
Once you have successfully reset the TC, temporarily connect your computer directly, using an Ethernet cable, to one of its available LAN (opposing arrows) ports. You should now be able to access the TC using the AirPort Utility.

Airport Utility 5.6.1 doesn't see my Airport Extreme

I'm good with the Ethernet connection for the internet, but Airport doesn't see my Airport Extreme. It's connected to my IMac 10.6.8. Have tried a reset with ballpoint pen, but nothing happens. This all went crashing down the other evening with I suddenly had lost Internet on my MacBook Pro. This ***** so bad. Would it do me any good to call Apple support?

OS X 10.6.8 is Snow Leopard for which you need AirPort Utility 5.6.1.
There are no special techniques to download it. Just click on the link, then click the blue Download button, which will download and eventually deposit AirPort Utility 5.6.1 in your Downloads folder.
It looks like this:
Double-click it to extract the package installer. It looks like this:
Double-click that to open the installer:
Click Continue and follow the prompts, which will either install it in your Utilities folder or tell you a reason it cannot.
After you perform the "hard reset" and the Extreme's LED is blinking slowly, go to your Wi-Fi menu and see if you find a network called "Apple Network nnnnnn". Select it, then launch AirPort Utility.
The reason that everything is greyed out is that AirPort Utility cannot find any base stations to configure. If after doing all the above it still cannot, perform another "hard reset". If that does not work, perform a "factory defaults reset" as I explained above.
What happened at the Apple Store? Other than having a nice ballpoint pen with an Apple logo on it, they are not going to do anything more than you can do.
If you did not bring it there yet, bring your MacBook Pro along with you so that you can see for yourself how it ought to work.

I-book cannot find the Airport Extreme

I have an i-book, G-3, 14" screen. I just had the logic board replaced through the Apple store because the video card died. Prior to this, I had no problem logging onto the Internet via the Airport Card and my Airport Extreme.
After the repair, I took the i-book home to find that it cannot find the Airport Extreme signal, even when the i-book is one foot away from the Airport Extreme.
I played with the Airport settings for an hour and at one point, got a very weak signal showing on the tool bar. I've tried removing/reinstalling the Airport card and antenna with no results. I've even tried resetting the Airport Extreme by depressing the reset button for 10-seconds, but get no flashing red centerlight as the instructions say I should for a hard reset.
Could this problem have something to do with the new logic board? If so, what's the fix?

Hi, and <IMG src="http://i25.photobucket.com/albums/c55/rondaleroi/welcome.gif"</SUB> to Apple Discussions.
Does adjusting the angle of the display make a difference in the signal strength?
Sometimes the AirPort antenna can get pinched in the hinge, or even broken.
I had an AirPort card that just all of a sudden quit working. I had to buy a new one. Do you know someone you could swap with to make sure it isn't the card itself? (My husband swapped his and my cards--that's how we diagnosed the bad card here.)

Using Airport Utility, OS X Yosemite sometimes does not find my airport extreme and my iphone 6 with 8.1 does find it. Is anyone else experience this glitch? Also I couldn't log on to Apple Support... Thanks

Using Airport Utility, OS X Yosemite sometimes does not find my airport extreme and my iphone 6 with 8.1 does find it. Is anyone else experience this glitch? Also I couldn't log on to Apple Support... Thanks

*Feedback*
"Use the form below to send us your comments. We read all feedback carefully, but please note that we cannot respond to the comments you submit."
http://www.apple.com/feedback/ipad.html
We can complain about Apple's business decisions, but these discussions are user to user talk about possible solutions.
Here are the places to report bugs:
Get an account at
http://developer.apple.com/ then submit a bug report to http://bugreporter.apple.com/
Once on the bugreporter page,
   -- click on New icon
   -- See if you need to attach a log file or log files, clicking on Show instructions for gathering logs. Scroll down to find the area or application that matches the problem.
   -- etc.

The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

The airport utility does not find my Airport Extreme. I tried to reset the base, but I can`t make it. What can i do?

Please perform a Factory Default Reset exactly as follows:
Pull the power plug from the back of the AirPort Extreme (AEBS)
Wait a minute
Hold in the reset button first and continue to hold it in for at least 7-8 more seconds while you simultaneously plug the power back in to the AEBS
Release the reset button after the 7-8 second hold period
Allow 30-45 seconds for the AEBS to restart
Temporarily, connect a spare Ethernet cable from your Mac to one of the LAN <-> ports on the AEBS
Open AirPort Utility to see if can now see the AEBS

Airport utility 6.3.4 can not find my airport extreme 802.11ac

Sometimes the program loses contact with Airport Extreme 802.11ac with firmware 7.7.3 The internet is OK and the internettlight is green but the software seems not to find my Airport Extreme 802.11ac. The curios thing is that the airport utility app on my Iphone will find the Airport Extreme and from here I can restart it - which (obvious) solves the problem - for some time
Probably a known problem!

The problem is with Yosemite. We have seen many posts from users with "disappearing" AirPorts, but unfortunately there does not appear to be a reliable solution at this time.
Some users have reported that turning off the Firewall on their Macs has helped with this issue. Not sure if you want to try this, and we are not really recommending that you do this, but it might be worth a try if it is important for you to be able to "see" the AirPort Extreme in AirPort Utility from your Mac.
Another check that you can perform that might help is to see if your Mac has been bitten by the Yosemite "naming" bug. To do this, open System Preferences (gear icon on the dock) and then open Sharing. Check to make sure that the name of your Mac is displayed correctly. If you see a (2), (3), (4) etc added to the name of the Mac, edit the name to correct it and restart your Mac.
You may need to check this daily as when you have the bug, the "naming" will likely continue until we get a fix.

Airport utility doesnt want to find my AirPort Extreme

Hi,
When I open up the Airport utility it says that no units are connected while I'm clearly online on my Airport Extreme.
I tried to repair disk permissions but it didnt do anything.
Anyone got any idea why it can't find my airport extreme?
Thanks!

I assume then that the Airport is serving your internet to you.
Can you connect to the same wired network as the Airport, perhaps using the ports on it, then try again?
Can you describe your network from wall to computer?
ie: Cable -> Modem -> Router -> Airport --wifi--> computer

HT4145 Does this article apply to OS X Lion and Airport Utility 6.0? Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

Does this article apply to OS X Lion and Airport Utility 6.0?
Reason: Airport Utility cannot find my Airport Extreme (4th generation) wirelessly on my Time Capsule configured network even although the firmware in both units is up to date.

I thought you were trying to Extend the network with an Express as the article mentions you pointed to...
You can't find the Airport Extreme then...
I woudl suggest doing a Factory reset....
http://support.apple.com/kb/HT3728
Then you should be able to set it up just as you did when it was new....
Factory default reset (using reset button)
If the AirPort Base Station or Time Capsule isn't accessible from AirPort Utility, the Factory Default reset can be accomplished by using the reset button.
Unplug the AirPort Base Station or Time Capsule from power.
Press and hold the reset button with a pen or pencil, then plug the AirPort Base Station or Time Capsule back in while continuing to hold the button until you see the light (LED) flash rapidly. This should happen after a few seconds.
Release the button. This will factory default reset the AirPort Base Station or Time Capsule.

How do I find my airport extreme connected hard drive?

I've connected a hard drive to my airport extreme...but it doesn't appear in my devices list in Finder or on my desktop...what am I doing wrong?

In addition to Kappy's comments, make sure that the drive is formatted as Mac OS Extended (Journaled) and that you are using a powered USB hub since the port on the AirPort Extreme is under powered.
You won't find the drive under Devices in the Finder.
Instead, look for your AirPort Extreme icon under the SHARED heading on the left of pane when you open the Finder and then click on the AirPort Extreme icon to display a folder representing your drive in the right hand side of the window.
Double click the folder to mount the drive on the desktop.

Airport Card can not find the Airport Extreme Station

My problem is, that my PowerMac G5 with an Airport Card can not find the Airport Network from the Expreme Station. But I can see all other wlan-networks.
With me MacBook Pro I have no problems, I have an normal connection to the Station.

JanSo wrote:
My problem is, that my PowerMac G5 with an Airport Card can not find the Airport Network from the Expreme Station. But I can see all other wlan-networks.
Welcome to Apple's discussion groups.
In AirPort Utility how is your AirPort Extreme configured in the AirPort panel, Wireless tab, Radio Mode list? If it's set to 802.11n only the AirPort card in your G5 probably doesn't support that.

Scanning with Canon MP500 over airport extreme to imac

I'm trying to scan wirelessly, but it doesn't seem to work, I can print just fine. I downloaded all the software and the new drivers from canon's website, but still nothing. I read that airport can't handle a signal the opposite way so it can't scan if anyone knows if it can or can't be done let me know.

Sorry, but the USB port on the AirPort Extreme Base Station (AEBS) does not support the advanced functions (scanning, copying, faxing, etc.) of multifunction printers.

How do i find my airport extreme's ip address

How do I find the ip address for my AirPort Extreme?

Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme icon
If the AirPort Extreme is performing as the main router on the network, Info will be displayed about the Internet, or public IP address, and also the private LAN or local IP address of the AirPort Exreme.
If another device is performing as the main router on your network, only the local IP address of the AirPort Extreme will be displayed.

How do I find my Airport Extreme router online?

When I type in the address from my Airport Extreme router (version 802.11n), I cannot find it online. It does not show as an IP address. I am having some problems with my printer and want to set up a static IP address, but want to make sure that I use the correct one. Is there a way to make sure there is only one IP address being used?

You must use the Airport Utility application on your PC to configure the Airports. They are not configured with a web based program.
AirPort Utility 5.6.1 for Windows - Support - Apple

Scan doesn't find my Airport Extreme.

Similar Messages

Maybe you are looking for