"scan Failure cannot scan etc"
The green button pn my HPOfficejet 4500 does not work. I can print from my computer and print a printer satus report from my printer but cannot print, scan or anything else from my printer.
hi there,
could you provide the community with a little more information to help narrow troubleshooting? What operating system are you running?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Similar Messages
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hi
i'd like to ask question about linked server.
my linked server used to work but now when i try to select from linked server i was told "The OLE DB provider for linked server reported an error. The provider reported an unexpected catastrophic failure Cannot fetch a row from OLE DB provider
for linked server"
but in fact for test connection i was told "the test connection to the linked server succeeded".
could anyone help me? thank u very much
best regards
martinHi,
In addition to Tracy's post we have to know those answers as well:
* what provider are you using for the connection
* what do you connect to
for example, if someone try to connect to oracle using sql server provider then several simple queries are going to work probably OK, but once you are trying to use T-SQL or any complex SQL query then the errors are starting.
please post the connection string (without the password!) + the query that you are trying to use.
[Personal Site] [Blog] [Facebook] -
Smpatch analyze error: Failure: Cannot connect to retrieve detectors: RSA p
Has anyone seen this before?
I just installed Sun Update Manager on a E250 running Solaris 10. I tried registering using the Wizard, but when I chose the "Apply updates manually" button, then Finish, I get the message: System registration failed; exiting application
and the Wizard ends.
Am I missing a step?Hi Scott:
I have failures when doing registration via the GUI or smpatch from a shell. Output of smpatch command as follows:
# smpatch analyze
Failure: Cannot connect to retrieve detectors: Connection refused
Relevant entries in /var/adm/messages (hostname is host01):
Aug 25 21:40:29 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <=com.sun.patchpro.util.CannotConnectException: Cannot connect to retrieve detectors: Connection refused
Aug 25 21:40:29 host01 at com.sun.patchpro.util.CachingDownloader.establishConnection(CachingDownloader.java:611)
Aug 25 21:40:29 host01 at com.sun.patchpro.util.CachingDownloader.setSourceURL(CachingDownloader.java:273)
Aug 25 21:40:29 host01 at com.sun.patchpro.util.CachingDownloader.setupCache(CachingDownloader.java:199)
Aug 25 21:40:29 host01 at com.sun.patchpro.util.CachingDownloader.<init>(CachingDownloader.java:184)
Aug 25 21:40:29 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at com.sun.patchpro.server.ServerPatchServiceProvider.downloadFile(ServerPatchServiceProvider.java:746)
Aug 25 21:40:29 host01 at com.sun.patchpro.server.ServerPatchServiceProvider.downloadRealizationDetectors(ServerPatchServiceProvider.java:568)
Aug 25 21:40:29 host01 at com.sun.patchpro.server.PatchServerProxy.downloadRealizationDetectors(PatchServerProxy.java:121)
Aug 25 21:40:29 host01 at com.sun.patchpro.analysis.HostAnalyzer$RealizationSetAuto.downloadDetectorsWithPOST(HostAnalyzer.java:1183)
Aug 25 21:40:29 host01 at com.sun.patchpro.analysis.HostAnalyzer$RealizationSetAuto.downloadDetectors(HostAnalyzer.java:1154)
Aug 25 21:40:29 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at com.sun.patchpro.analysis.HostAnalyzer$RealizationSetAuto.prepare(HostAnalyzer.java:873)
Aug 25 21:40:29 host01 at com.sun.patchpro.analysis.HostAnalyzer.downloadDetectors(HostAnalyzer.java:299)
Aug 25 21:40:29 host01 at com.sun.patchpro.model.PatchProModel.downloadDetectors(PatchProModel.java:1764)
Aug 25 21:40:29 host01 at com.sun.patchpro.model.PatchProStateMachine$4.run(PatchProStateMachine.java:245)
Aug 25 21:40:29 host01 at com.sun.patchpro.util.State.run(State.java:266)
Aug 25 21:40:29 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at java.lang.Thread.run(Thread.java:595)
Aug 25 21:40:29 host01 Caused by:
Aug 25 21:40:29 host01 java.net.ConnectException: Connection refused
Aug 25 21:40:29 host01 at java.net.PlainSocketImpl.socketConnect(Native Method)
Aug 25 21:40:29 host01 at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
Aug 25 21:40:29 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
Aug 25 21:40:29 host01 at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
Aug 25 21:40:29 host01 at java.net.Socket.connect(Socket.java:507)
Aug 25 21:40:29 host01 at java.net.Socket.connect(Socket.java:457)
Aug 25 21:40:29 host01 at sun.net.NetworkClient.doConnect(NetworkClient.java:157)
Aug 25 21:40:29 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at sun.net.www.http.HttpClient.openServer(HttpClient.java:365)
Aug 25 21:40:29 host01 at sun.net.www.http.HttpClient.openServer(HttpClient.java:477)
Aug 25 21:40:29 host01 at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:280)
Aug 25 21:40:29 host01 at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:337)
Aug 25 21:40:29 host01 at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:176)
Aug 25 21:40:30 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:736)
Aug 25 21:40:30 host01 at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:162)
Aug 25 21:40:30 host01 at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:828)
Aug 25 21:40:30 host01 at com.sun.net.ssl.internal.www.protocol.https.HttpsURLConnectionOldImpl.getOutputStream(HttpsURLConnectionOldImpl.java:200)
Aug 25 21:40:30 host01 at com.sun.patchpro.util.Downloader.connectToURL(Downloader.java:294)
Aug 25 21:40:30 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at com.sun.patchpro.util.CachingDownloader.establishConnection(CachingDownloader.java:583)
Aug 25 21:40:30 host01 at com.sun.patchpro.util.CachingDownloader.setSourceURL(CachingDownloader.java:273)
Aug 25 21:40:30 host01 at com.sun.patchpro.util.CachingDownloader.setupCache(CachingDownloader.java:199)
Aug 25 21:40:30 host01 at com.sun.patchpro.util.CachingDownloader.<init>(CachingDownloader.java:184)
Aug 25 21:40:30 host01 at com.sun.patchpro.server.ServerPatchServiceProvider.downloadFile(ServerPatchServiceProvider.java:746)
Aug 25 21:40:30 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at com.sun.patchpro.server.ServerPatchServiceProvider.downloadRealizationDetectors(ServerPatchServiceProvider.java:568)
Aug 25 21:40:30 host01 at com.sun.patchpro.server.PatchServerProxy.downloadRealizationDetectors(PatchServerProxy.java:121)
Aug 25 21:40:30 host01 at com.sun.patchpro.analysis.HostAnalyzer$RealizationSetAuto.downloadDetectorsWithPOST(HostAnalyzer.java:1183)
Aug 25 21:40:30 host01 at com.sun.patchpro.analysis.HostAnalyzer$RealizationSetAuto.downloadDetectors(HostAnalyzer.java:1154)
Aug 25 21:40:30 host01 at com.sun.patchpro.analysis.HostAnalyzer$RealizationSetAuto.prepare(HostAnalyzer.java:873)
Aug 25 21:40:30 host01 root: [ID 702911 user.crit] => com.sun.patchpro.cli.PatchServices@5e3974 <= at com.sun.patchpro.analysis.HostAnalyzer.downloadDetectors(HostAnalyzer.java:299)
Aug 25 21:40:30 host01 at com.sun.patchpro.model.PatchProModel.downloadDetectors(PatchProModel.java:1764)
Aug 25 21:40:30 host01 at com.sun.patchpro.model.PatchProStateMachine$4.run(PatchProStateMachine.java:245)
Aug 25 21:40:30 host01 at com.sun.patchpro.util.State.run(State.java:266)
Aug 25 21:40:30 host01 at java.lang.Thread.run(Thread.java:595)This is about all the information regarding this problem I have been able to find on the system.
Hope you can help.
Ben. -
Failure - Cannot connect to Microsoft SQL Server on localhost
Hi!
I have a sqlserver installation on localhost and I want to connect with sqldeveloper.
I fill connection name, username, password, hostname: localhost port: 1433
and then click on retrieve database.
I get the following error message: "Status: Failure - Cannot connect to Microsoft
SQL Server on localhost"
I don't know the reason. I can use another connection to another ms sql server
and it's no problem, but can't connect to localhost.
I have special signs in my computername, for example a "-". Is this the problem?
How can I solve it?
Thank you
AndreasI am able to successfully connect to my local SQLEXPRESS instance using the following settings:
Hostname: localhost
Port: 1433/DBName;instance=SQLEXPRESS
Even though I use this to connect, I cannot open a tcp connection to port 1433 via telnet. I believe this goes hand in hand with specifying the instance. As I understand it, there are two ways to specify the port, one is directly, the other is through a named instance (another port is used as a service to look up the correct port). SQL Server 2005 appears to prefer named instances instead of specific ports. When "instance" is specified, the port can actually be any number, the driver apparently ignores it.
The Retrieve database (list) appears to be only for informational purposes. I have to specify the database in the Port field (DBName) regardless of what I have selected in this list.
Hope this helps!
PS: Retrieve database will give that error until instance is specified in my case.
Edited by: flszen on Feb 4, 2009 1:29 PM -
I get the following error when I run smpatch analyze:
Failure: Cannot connect to retrieve Database/current.zip: Connection reset
I was successfully able to register the system, but keep getting this error with smpatch analyze. I snooped the traffic and saw packets to & from getupdates1.sun.com on port 443, so there is not a firewall problem.
Did I miss a step in the installation?
ThanksLooks like the root cause (to me at least) is confusion between the contracted support server and the public updates server. They appear not to be the same...
Since late September all my Sol 8 "smpatch" clients were broken, giving me "Response code was 500" because the LPS / Update Connection Proxy was set to https://getupdates1.sun.com/ which is apparently the public site. ( https://getupdates.sun.com/ didn't work either.)
My Solaris 10 clients were working fine through the LPS, however - or so I thought.
When I just noticed that the patchpro.patch.source on Solaris 8 with 124270-01 is showing https://updateserver.sun.com/solaris/ as the default, I tried that as the LPS patch source URL, and now everything works again - for the first time in weeks.
Disclaimer: We are a support contract customer, so I don't know if this info applies to everyone. My LPS has been registered (has "entitlement") since I set it up in February, so it was a complete surprise that Solaris 8 smpatch clients started failing even after I put 124270-01 on the client and 121118-08 on the Sol 10 LPS.
Hope this helps...
-- Stefan -
Failure: Cannot connect to retrieve Database/current.zip: Internal Server E
Hello
I have installed an update connection proxy and I have registered it
smpatch get
patchpro.backout.directory - ""
patchpro.baseline.directory - /var/sadm/spool
patchpro.download.directory - /var/sadm/spool
patchpro.install.types - rebootafter:reconfigafter:standard
patchpro.patch.source - https://getupdates1.sun.com/
patchpro.patchset - current
patchpro.proxy.host - ""
patchpro.proxy.passwd **** ****
patchpro.proxy.port - 8080
patchpro.proxy.user - ""
patchsvr setup -l
Patch source URL: file:/patchsvr
Cache location: /export/home/proxycashe
I also did smpatch analyze > file
and I downloaded the patches (*.jar) and copied them to
/patchsvr/Patches
But I don't really now from where to get the files: current.zip and detectors.jar
I searched for them on the server and I found :
/var/sadm/spool/cache/Database/https%3A%2F%2Fgetupdates1.sun.com%2F%2FDatabase%2Fcurrent.zip
/var/sadm/spool/cache/https%3A%2F%2Fgetupdates1.sun.com%2F%2Fdetectors.jar
and I copyed them in /patchsvr/Database and /patchsvr/Misc
On an update connection client I did:
#smpatch set patchpro.patch.source=http://192.168.0.71:3816/solaris/
#smpatch analyze
Failure: Cannot connect to retrieve Database/current.zip: Internal Server Error
Can you please help me.
Thanks.On the proxy I cannot execute:
# rm /var/sadm/spool/patchsvr/*current.zip
# rm /var/sadm/spool/patchsvr/*detectors.jar
because /var/sadm/spool/patchsvr/ is empty.
# patchsvr setup -l
Patch source URL: file:/patchsvr
Cache location: /export/home/proxycashe
On the client:
I removed the current.zip and detectors.jar
# smpatch get
patchpro.backout.directory - ""
patchpro.baseline.directory - /var/sadm/spool
patchpro.download.directory - /var/sadm/spool
patchpro.install.types - rebootafter:reconfigafter:standard
patchpro.patch.source http://192.168.0.71:3816/ https://getupdates1.sun.com/
patchpro.patchset - current
patchpro.proxy.host - ""
patchpro.proxy.passwd **** ****
patchpro.proxy.port - 8080
patchpro.proxy.user - ""
# smpatch analyze -C patchpro.log.level=3 -C patchpro.debug=true
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /xml/motd.xml
... ... File path portion of URL is /xml/motd.xml
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 404
((HttpURLConnection)connection).getResponseMessage() : motd.xml not found
Error: Unable to download document : "xml/motd.xml"
Cannot connect to retrieve motd.xml: motd.xml not found
Unable to display any message of the day notices from Sun Microsystems. Refer to the log file for additional information.
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /detector/detectors.jar
... ... File path portion of URL is /detector/detectors.jar
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Last Modified Date read: Thu Jan 01 02:00:00 EET 1970
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /database/current.zip
... ... File path portion of URL is /database/current.zip
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
Key 1 : Content-Type = application/java-archive
Key 2 : Content-Length = 3750071
Key 3 : content-disposition = attachment; filename=detectors.jar
Key 4 : Date = Thu, 26 Jul 2007 05:26:25 GMT
Key 5 : Server = Apache Tomcat/4.0.5 (HTTP/1.1 Connector)
Key 6 : Content-length = 3750071
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
Key 1 : Content-Type = application/zip
Key 2 : Content-Length = 323247
Key 3 : content-disposition = attachment; filename=current.zip
Key 4 : Date = Thu, 26 Jul 2007 05:26:26 GMT
Key 5 : Server = Apache Tomcat/4.0.5 (HTTP/1.1 Connector)
Key 6 : Content-length = 323247
Last Modified Date value written to /var/sadm/spool/cache/Database/http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip.lmd is 0
Date format for this value: Thu Jan 01 02:00:00 EET 1970
Last Modified Date file updated : /var/sadm/spool/cache/Database/http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip.lmd
Last Modified Date value written to /var/sadm/spool/cache/http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd is 0
Date format for this value: Thu Jan 01 02:00:00 EET 1970
Last Modified Date file updated : /var/sadm/spool/cache/http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is 192.168.0.71
... ... Filename of URL is /entitlement/
... ... File path portion of URL is /entitlement/
Defining request header : IF_MODIFIED_SINCE... valueThu Jan 01 02:00:00 EET 1970
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 404
((HttpURLConnection)connection).getResponseMessage() : default not found
Error: Unable to download entitlement information using the update server proxy.
Cannot connect to retrieve : default not found
# ls -laR /var/sadm/spool/cache
/var/sadm/spool/cache:
total 7358
drwxr-xr-x 6 root sys 512 Jul 26 08:25 .
drwxr-xr-x 3 root sys 512 Jul 19 00:25 ..
drwxr-xr-x 2 root root 512 Jul 26 08:25 Database
drwxr-xr-x 2 root root 512 Jul 26 08:26 entitlement
-rw-r--r-- 1 root root 3750071 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar
-rw-r--r-- 1 root root 14 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2Fdetectors.jar.lmd
drwxr-xr-x 3 root sys 512 Jul 19 00:35 updatemanager
drwxr-xr-x 2 root root 512 Jul 26 08:26 xml
/var/sadm/spool/cache/Database:
total 662
drwxr-xr-x 2 root root 512 Jul 26 08:25 .
drwxr-xr-x 6 root sys 512 Jul 26 08:25 ..
-rw-r--r-- 1 root root 323247 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip
-rw-r--r-- 1 root root 14 Jul 26 08:25 http%3A%2F%2F192.168.0.71%3A3816%2F%2FDatabase%2Fcurrent.zip.lmd
/var/sadm/spool/cache/entitlement:
total 4
drwxr-xr-x 2 root root 512 Jul 26 08:26 .
drwxr-xr-x 6 root sys 512 Jul 26 08:25 ..
/var/sadm/spool/cache/updatemanager:
total 6
drwxr-xr-x 3 root sys 512 Jul 19 00:35 .
drwxr-xr-x 6 root sys 512 Jul 26 08:25 ..
drwxr-xr-x 2 root sys 512 Jul 19 00:35 analysis.results
/var/sadm/spool/cache/updatemanager/analysis.results:
total 4
drwxr-xr-x 2 root sys 512 Jul 19 00:35 .
drwxr-xr-x 3 root sys 512 Jul 19 00:35 ..
/var/sadm/spool/cache/xml:
total 4
drwxr-xr-x 2 root root 512 Jul 26 08:26 .
drwxr-xr-x 6 root sys 512 Jul 26 08:25 .. -
Restore failure -cannot validate source -resource busy
After a successful creation of bootcamp volume with XP and MS Office I found 11GB too small a partition. I made an image of my OS and installed software, reformatted to a single volume, created a larger 32GB partition and attempted to restore the image to the Bootcamp volume. Same error each time "restore failure -cannot validate source -resource busy"
Stuck - any ideas?You used WinClone to backup and restore Windows?
-
I downloaded the HP PRINT and SCAN DOCTOR 4.4
SELECT SOURCE---------------SCAN
hp laserjet m1210-Device manager, Device status, Windows (wia) Scan-all OK, stalls at HP TWAIN SCAN
wia-hp laserjetpro*--------If I selected I can continue-HP TWAIN SCAN, HP SCAN, LASERJET SERVICE
SELECT
CANCEL Doing the above I get a PRINT OK
A scan ??????
Thank youHi @twonsy,
I see by your post that you are unable to scan, when running the Print and Scan Doctor, you got a error on the Twain.
I can help you with this.
I have provided some steps to setup Admin rights on a new user account, check the Services and to install the printer again.
Please follow these steps:
Create a new profile with Administrator Rights. Create a user account .
On the Windows 8, hold down the Windows Logo key on the keyboard and the 'R' to open the run box.
Check the Windows Image Acquisition Services:
On the Windows 8, hold down the Windows Logo key on the keyboard and the 'R' to open the run box.
Type in services.msc and click on OK.
In the Window, please right click on Windows Image Acquisition Service and then click on Properties.
In the Properties window, please click on Dependencies window and check the dependencies.
It should be “Remote Procedure Call” and “Shell Hardware Detection”. If you find anything else, please advise.
Close the Properties window.
In the main Services window, in the list make sure Windows Image Acquisition Service shows 'Started' in the Status column and 'Automatic' for the Startup Type. If the option to stop is available, click stop and then click start.
In the main Services window, in the list make sure that Remote Procedure Call (RPC) shows as 'Started' in the Status column and 'Automatic' for the Startup Type.
In the main Services window, in the list make Shell Hardware Detection services shows as 'Started' in the Status column and 'Automatic' for the Startup Type.
If the other two in the services are not started, please restart these services and then restart the Windows Image Acquisition service. Just right click and select start on each one.
Temporarilty turn off the Antivirus software and the Real Time scanning through the Antivirus software, since it may stop the services.
When you run the installation, right click on it and Run as Administrator.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
How to enable scan to computer
This question was solved.
View Solution.Hi,
In order to enable Scan to Computer, you'll first need to install the printer software (available at www.hp.com > Support > Download drivers)
Once the Sw is installed, click on the HP Printer Assistant and there should be a "Manage Scan to Computer" option under the Scan tab.
Please click the “Kudos Thumbs up” on the left if this has helped you and “Accept as solution” if this has helped solved your problem. -
Monitor RAC (nodeapps, scan, etc)
Hi,
We have recently set up a 11g RAC environment but we could not find any way of monitoring the nodeapps, scan vips, crs in Grid Control 11g. We get notify if an instance or listener is down but if a CRS or VIP is down or relocated, is there a way of getting alert messages from Grid Control?
Thanks.Yes ... you can achieve that ..
First you need to configure the cluster using below link :
http://download.oracle.com/docs/cd/E11857_01/install.111/e16847/addnl_tasks.htm#BEIFDCGJ
http://download.oracle.com/docs/cd/E11857_01/em.111/e16285/rac_cluster.htm#CCHIACIH
Regards
Rajesh -
Dissapeared connection for control of scanning etc through PC
Suddenly I lost communication with the printer for "control" scanning, Inc-data a.s.o. For a couple of years I could choose type of scanning (pdf; picture;mail) from my PC, but something happened and now I couldn't control anything. HPDr-program could communicate and "adjust scanning". WIn 7 64 bits. I've try to download new drivers, tried to connect both Wireless and from USB. What's happened?
This question was solved.
View Solution.It is my pleasure erhal, I am happy to help!
Let's try a different approach. Please use the steps below to remove the driver from the Printer Server Properties and re-add it again.
In the ‘Devices and Printers’ folder. or units and printers in your case
2. Choose ‘Print server properties’.
Win XP – With no printer selected, click ‘File’ then ‘Server Properties’.
Windows Vista – With no printer selected, press ‘Alt’ then click ‘File’ then ‘Server Properties’.
Windows 7/8 and 8.1 – Select any printer in the ‘Devices and Printers’ folder and click ‘Print Server properties’ above.
3. Click on the ‘Drivers’ tab at the top of ‘Print server properties’ window
4. Choose the printer you want to uninstall and click ‘Remove’
5. Choose 'Remove driver only'
6. The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click ‘Yes’ to say that you are sure you want to do this.
If documents are stuck in the print spooler, you may see an error, cancel any documents pending in the print queue, or try restarting the print spooler, then try to remove the driver from ‘Print server properties’ again. If it still won’t remove the package, restarting the computer and the printer should resolve this ‘in use’ error and allow the driver to be removed.
After the driver is removed, open Start > All Programs > HP folder > Printer folder > HP Setup and Software (or the printer icon).
The Setup and software screen will open and you can click on Connect a new printer.
Please let me know the outcome. If the issue persists we will work together to see this through. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Crashing EVERY DAY even after restarts and virus scan etc.
Adobe Pro crashes at least 10 times a day and I get this message repeatedly. Adobe should really do a better job but I guess the company is fine with having a captive market of people who need to work with PDFs with limited options that are good for work needs. If you're going to provide a shoddy product, at least give me a free subscription for having to restart, lose, and spend hours more time working on projects because the program sucks.
Process: AdobeAcrobat [1162]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.10 (11.0.10)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [1162]
User ID: 501
Date/Time: 2015-03-31 08:17:01.315 -0400
OS Version: Mac OS X 10.10.2 (14C1510)
Report Version: 11
Anonymous UUID: 64B5C956-BA62-F559-291D-F870A8E5F7FD
Time Awake Since Boot: 2200 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f7265d1
VM Regions Near 0x6f7265d1:
__LINKEDIT 00000000502fb000-000000005030b000 [ 64K] r--/rwx SM=COW /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRadeonX3000GLD river
-->
MALLOC_TINY 0000000078e00000-0000000079000000 [ 2048K] rw-/rwx SM=COW
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 852
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=347.1M resident=87.0M(25%) swapped_out_or_unallocated=260.1M(75%)
Writable regions: Total=343.8M written=149.0M(43%) resident=217.9M(63%) swapped_out=20.8M(6%) unallocated=125.9M(37%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.2M
Activity Tracing 2048K
CG backing stores 28.9M
CG image 940K
CG shared images 400K
CoreGraphics 4K
CoreUI image data 164K
Foundation 4K
IOKit 4096K
Image IO 64K
Kernel Alloc Once 4K
MALLOC 201.4M
MALLOC (admin) 48K
Memory Tag 240 41.7M
Memory Tag 242 12K
OpenCL 32K
Stack 75.2M
VM_ALLOCATE 32.7M
__DATA 17.1M
__GLSLBUILTINS 2588K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 47.6M
__OBJC 3828K
__TEXT 299.5M
__UNICODE 544K
mapped file 406.7M
shared memory 4K
=========== =======
TOTAL 1.2GHi deborahl8535281
So sorry for the inconvenience caused, however you can try the following steps they might be of some help,
Delete all the files from following folders:
1) [Home]/Library/Application Support/Adobe/SLStore
2 ) [Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
3 ) [Home]/Library/Application Support/Adobe/AdobePCD
Now, launch Acrobat and try to activate and check if it works.
Please reply is you still experience any issue.
Regards,
Aadesh -
SEEBURGER AS2: AS2 Adapter failure - Cannot authenticate the user
Hello,
All was working fine but now I got these errors in an AS2 scenario. Sending a message via AS2. Also we don't receive any messages via AS2 anymore. This is the error when sending a message:
Unable to forward message to JCA adapter. Reason: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user., SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user.
MP: Exception caught with cause javax.resource.ResourceException: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user., SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user.
Exception caught by adapter framework: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user., SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user
Delivery of the message to the application using connection AS2_http://seeburger.com/xi failed, due to: com.sap.aii.af.ra.ms.api.RecoverableException: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user., SEEBURGER AS2: AS2 Adapter failure # java.lang.Exception: AS2 message composition failed: com.seeburger.ksm.cryptoapi.exception.CryptoApiException: Cannot authenticate the user.: javax.resource.ResourceException: Fatal exception: com.sap.aii.af.ra.cci.XIRecoverableException: SEEBURGER AS2: AS2 Adapter failure.
Please advice, many thanks!
ErikAre you using the "Use Authentication" option in the communication channel? If yes, then ensure that the user provided is correct and is not locked. Also recheck the authentication certificate settings.
Regards,
Prateek -
I happened to plug in a palm pilot dock unit to my keyboard while my machine was booting up and although it may have noting to do with it, I now have the grey screen with the system failure message. The first line ends with "Corrupt Stack" and it goes on with "unaligned frame address" etc.
I tried to boot from the Tiger install disk, but no luck and the same result. Booted and held the x key. Booted and held the c key. Nada.
Is it dead?
SteveWeird...after closing down and rebooting with a Tiger install disk (which my drive wouldn't read), and holding down my mouse buttoms, it's back like nothing ever happened. I just cleaned up my permissions and will now look for some utilities to figure out what's up. I'm getting a new iMac in a couple of weeks, so hopefully Ole Bess will hold up until then.
Steve -
I have posted about this before but got round it by an undesired method. This time two SMC re sets with switch off of bkp drives. Of course that may not be what pulled the trick. Last time not only the Text editors but also browsers could not be saved
I couldn't save in either Text edit or Neo Office. Got the spinning multi coloured wheel each time. I could use Force Quit but the pointer of the mouse had changed from an arrow to a typing cursor. I could not get the mouse to do an orderly shut down per the Apple Menu as none of the buttons would work and the pointer continued as a spinning multi coloured wheel.
I did wait quite a while for the spinner to go and the files to save but no. X not responding was the verdict of Force Quit and Acivity monitor.
As said I had to try SMC more than once. Until the last time I did not get past the grey screen. Am I correct that that is the firmware screen?
Has anyone any idea what this is all about. Seems not to be just particular applications. What logs if any can I look at to hopefully report to 'you' for diagnosis.
Are the persistent grey (firmware only?) screens connected to the failure to save or merely to the unconventional shut downs in a particular conjunction? I don't like it when I cannot get the OS to boot without three tries.no answer. cleared
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