Scan failure error codes

Computer is a Media center m495c running win 7; Printer is Photosmart C6150 all in one. Scaner is Scanjet G4050.  Everything was working fine then it stopped scanning documents to PDF. Off loaded all Photosmart and Scanner software and reloaded just the Photosmart C6150 software. The scanning software appears to scan but when the preview window comes up  the process freezes I get msg that states 1) retry the scan, if that does not work 2) relaod the scan software and if that does not work 3) reboot the computer.
The error msg at the bottom of the page is 4,[(3,42,0)]
Anybody got any ideas? I have reload the Photosmart software multiple times

jabzi wrote:
Hello, 
Please try the below steps...
- Power Off the Printer.
- On computer, press CTRL + R  to display RUN box. Type in %temp% and then hit OK. TEMP folder will be displayed. Delete 
   the content of the TEMP folder.
- Restart the PC.
- Power ON the printer.
- Now Try scanning . It should work.
Fixed did not work. Started process via HP Solution Center. Selected "scan document" selected pdf. scanner appeared to scan and HP scanning window opened. Machine scaning stopped/completed?. delay of a few seconds then another HP scanning window popped opened advising error and suggesting three fixes: 1) Restart Program, 2) Reboot computer and 3) reinstall Photsmart software. Error msg at bottom of window: 4,[(3,42,0)] On HP Solution Center window option for "guided solution" to problem which I selcted and received the following msg: "Access to C:\ProgramData\HP\LST2.0\data\session\phone_codes.txt was denied".

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    2956: 2013-05-14 12:56:45.758 [CBS]                       ...current state of default child 'IIS-ManagementConsole': p: Installed, a: Installed, s:
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    2956: 2013-05-14 12:56:45.758 [CBS]                       ...skipped child 'IIS-ManagementConsole' because it is already installed
    2956: 2013-05-14 12:56:45.804 [CBS]                       ...current state of default child 'IIS-ManagementService': p: Installed, a: Installed, s:
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    2956: 2013-05-14 12:56:45.804 [CBS]                       ...skipped child 'IIS-ManagementService' because it is already installed
    2956: 2013-05-14 12:56:45.804 [CBS]                       ...current state of default child 'WCF-HTTP-Activation': p: Installed, a: Installed, s: InstallRequested
    2956: 2013-05-14 12:56:45.836 [CBS]                       ...skipped child 'WCF-HTTP-Activation' because it is already installed
    2956: 2013-05-14 12:56:45.851 [CBS]                       ...'IIS-HttpRedirect' : applicability: Applicable
    2956: 2013-05-14 12:56:45.867 [CBS]                       ...'IIS-CommonHttpFeatures' : applicability: Applicable
    2956: 2013-05-14 12:56:45.883 [CBS]                       ...'IIS-WebServer' : applicability: Applicable
    2956: 2013-05-14 12:56:45.914 [CBS]                       ...'IIS-WebServerRole' : applicability: Applicable
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    2956: 2013-05-14 12:57:10.158 [Provider]                  Skipped configuration of 'HTTP Redirection' because install operation failed.
    2956: 2013-05-14 12:57:10.158 [Provider]                 
    [STAT] ---- CBS Session Consolidation -----
    [STAT] For
              'HTTP Redirection'[STAT] installation(s) took '34.8712425' second(s) total.
    [STAT] Configuration(s) took '0.0035917' second(s) total.
    [STAT] Total time: '34.8748342' second(s).
    2956: 2013-05-14 12:57:12.517 [Provider] Error (Id=0) Sync Result - Success: False, RebootRequired: False, Id: 146
    2956: 2013-05-14 12:57:13.235 [Provider] Error (Id=0) Sync Message - OperationKind: Install, MessageType: Error, MessageCode: -2147023293, Message: Attempt to install HTTP Redirection failed with error code 0x80070643., AdditionalMessage: Fatal error during
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    2956: 2013-05-14 12:57:13.501 [InstallationProgressPage]  Sync operation completed
    2956: 2013-05-14 12:57:13.735 [InstallationProgressPage]  Performing post install/uninstall discovery...
    2956: 2013-05-14 12:57:14.079 [Provider]                  C:\Windows\system32\ServerManager\Cache\CbsUpdateState.bin does not exist.
    2956: 2013-05-14 12:57:14.407 [CBS]                       IsCacheStillGood: False.

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