Scan from Photoshop CS4

Hi all,
i have a samsung multifunction printer and would like to use it on the G5 to scan out of PS. The model is an scx-4200r and before i bought it i checked that Mac OSX (10.3. - 10.6.) would be supported.
I installed the printer and scanner software downloaded from the Samsung website, the installations -so it told me- were successful and printing and copying facilities work fine.
However, the installer did not tell me where to it installed and even with the search function i can find no application allowing me to access the scanner.
I expected to be able to scan via file >import in PS, but there is no option to do so, i.e. no scanner showing.
I have searched the discussions for the last two days for this topic, finally enabling me to scan from Image Capture. This is to some extent a relief, but it'd be better to scan directly from PS with which i am working constantly.
Had installed the scanner software and the MAC_Twain scanthru, then uninstalled both and just installed the scanthru, thinking they might interfere, but to no better result.
Have read in the discussions about displacing a plugin and deleting .plists but don't really know what i am looking for since searching for scanthru or samsung brings up no results.
Can anyone help me?
azzle

hi michael,
adobe make it sound as if it is not a good idea to scan from PS.
http://kb2.adobe.com/cps/405/kb405072.html
thanks for pointing me to a reputable recommendation.
azzle

Similar Messages

Scanning from Photoshop CS4, using a Brother MFC-8420

Hi all, I'm trying to scan from within Photoshop CS4 (File -> import -> Brother Twain -> etc).
It worked fine with Tiger/PPC/CS2. But since I have Leopard on an Intel Mac Pro, no dice. All I can use is the 'Brother Control Center' which allows me to make staggering 100dpi scans at 100%, but i need a higher resolution.
I already downloaded the proper drivers from Brothers site. Several times.
Does anyone have any suggestions? Thanks

You can change the scan resolution settings. With the ControlCenter software, just to the right of the scanner "Model" selector, there is a "Configuration" button where you can choose Configuration > Scan > Image - and set the resolution and many other optimization settings for the scans, including file type, document size etc.
Each of the different scan types - Image, OCR, E-mail, File - can have different configuration set.
I'm not having any problems scanning from my MFC-9840CDW to PS CS3 or by using the Brother ControlCenter2 software. I haven't tested with PS 4 as we are moving away from slowly released, buggy, proprietary interfaces that Adobe products have become... (Another whole topic and rant )

Can I scan an image from Photoshop CS4 (or another component?)

I'm new to Photoshop (used to Corel PhotoPaint where I have a command under "File" to "acquire" an image from an external scanner).
Is there a way to do it in Photoshop or do I look for another app in CS4 for that purpose?
Thanks,
Rob

I have a CanoScan 8800F, which I can use through Twain (PSE, CS5/32-bit) or WIA (also with CS5/64-bit). The WIA interface offers only very rudimentary functionality (eg no activation of backlight for scanning transparencies). I don’t buy the argument that I should not tie up a $1000 piece of software for $200 (or so) piece of hardware. When I scan, and particularly when I scan old off-color slides, I don’t know beforehand if I can salvage the image with post-processing or if I should adjust the scanner settings. If I scan from Photoshop, I can adjust color and tonality, and I fail to salvage the image, I can re-scan with different settings, while the slide is still in the holder.
Some say that it is silly to a tie up a $1000 piece of software for $200 (or so) piece of hardware. What, then, do you call investing money and learning time for another piece of software if I already own Photoshop and can use it?
The present implementation of the Twain scanning with the 8800F is suboptimal, however. For instance, if I have been scanning slides and the scanner driver is set up for color transparencies, and I then configure the scanner for scanning paper (by removing the slide holder and inserting the back plate which blocks the backlighting), my next attempt to scan aborts with an error message that the scanner is unable to scan slides, probably because the backlighting is blocked. The scanner UI, along with the tab for adjusting scanner settings, is visible in the background, but I can’t access it because of the error message. And when I acknowledge the error message, the scanner UI disappears. I must physically re-configure the scanner to scan slides, then select paper scanning (in the software) and again re-configure the scanner for scanning paper.
Best regards,
Antero

Scanning from within CS4

I want to scan from within CS4 x64, like we used to in the old days!
I appreciate that TWAIN is making way for WIA, however, I can't find a way to scan from within photoshop and NOT have to immediately save the scanned image. In want to just scan and open, and then make the decision to save (or not) later on.
Can anyone please advise? (I have a Canoscan 4400F)
Cheers,
Aidan

I think you'd have to ask (canon?) to update their drivers to do what you want. sounds like a scanner driver issue rather than photoshop.

Print Too Small from Photoshop CS4 with HP 8500 All In One Printer

I'm running Windows XP with CS4 and latest patches and drivers. When I print an image to my HP 8500 All in one printer, the printout is too small. Instead of a centered 4 x 6 image on the page I get a 1 x 1-1/4 inch small print of the image in the upper left hand corner.
I re-installed CS3 and it works perfectly as do any other print options, such as word, etc. But from Photoshop CS4 I can find no way to print to this printer without the image shrinking in size. If I print to another printer at the same sitting, the image is fine. So it's a PS CS4 vs. HP 8500 unique problem I guess.
I've see this post in other forms and no help as yet. Does anyone have this one on their radar. I really like this printer, but it's quite annoying.
By the way, If I print to a PDF from PS CS4, the pdf file image is fine. That's another end around for printing also. HMMMM.
I did contact HP and they put the problem squarely back on Adobe. No partnership there.
Thanks,
Glen

Will the printer print from any app?
I know it sounds like a dumb question, but you didn't actually say... And I admit to looking for software problems on an occasion or two when I had forgotten to plug in cables.
-Noel

PSD files will not print from Photoshop CS4 (previously posted in Acrobat printing and prepress)

My questions are: Does the PSD file have the printer information encoded?
Also why has this just started to show up? My wife has work successfully under the same conditions, files moved and printed on different printers, with no problems in the past.
I (we) have been struggling with a recent problem trying to print PSD files from Photoshop CS4. (Vista 32 bit, Epson 3880 networked) When trying to print certain, but not all, PSD files I get the message: "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer." I have been in contact with Adobe support about the issue but with little in the way of positive results. I was referred to a kb link: http://kb2.adobe.com/cps/409/kb409119.html Tried all that to no avail. (The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs. You cannot open the print menu when you get this message so....?)
Other solutions are not acceptable for the work my wife is doing, editing high quality photographs for an exhibition with test prints and so on. We are under intense time pressue with four shows coming up in a very short time. The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us.
In searching the web about this problem I have come across many other people with the same problem working from different platforms and even different Adobe products. I noticed that the MAC OS seemed to cause the same problem and that there was a problem with Reader and Acrobat. In every case the problem is never solved by Adobe or anyone else and users find some "workaround". I too have found what we hope is a workaround in our contiued travels on the blogosphere, on flickr http://www.flickr.com/groups/wellington/discuss/72157621548183001/ as "...a nasty, nasty solution" but we skipped the flatten part and the GIMP part and resave the PSD under a different name.
Adobe does seem supportive but not that interested (CS4 right) but I would like to find a real solution and I think many people would benefit from it.
Anyway what I have found is that the PSD files that will not print have been printed on another printer at some time in the past. In my case the Printer was an Epson Artisan A50. The printer we are using now is the Epson Stylus Pro 3880. Even when trying to print wirelessly to the 3880 from the laptop (Was Vista, now Windows 7) that was used to edit and print with the A50, (USB connection) we saw the same error. So it seems that the printer information is somehow embedded in the PSD file (also mentioned in a Blog) and is keeping PS from seeing the printer because the same printer is not there.
Has anybody already found the fix?
I know this is a long post but I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds. Can we find a solution and fix the problem?

Just a few examples, since you ask:
Dr Craig wrote:
…The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs…
…Other solutions are not acceptable…
…The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us…
…In every case the problem is never solved by Adobe or anyone else and users find some "workaround"…
"...a nasty, nasty solution"…
…Adobe does seem supportive but not that interested (CS4 right)… b
…I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds…
That attitude, Dr. Craig. Plus the verbosity you unconscionably inflicted on your fellow forum users.
Cheers.
Wo Tai Lao Le
我太老了       (Not posting as a scientist here
                           but as a Photoshop user
                           so I'll forego listing any unrelated academic titles.)

Strange system log error from Photoshop CS4

Hi.
I keep getting this strange system log error from Photoshop CS4.
It comes after a wile when using PS CS4.
I tried to chance the memory settings and scratch disc to see if that helped. It didn't.
I also checked all my ram for anything bad. 16GB in my Mac Pro Intel OS X 10.5.6
Everything is updated to latest included Adobe apps.
This is the system log error
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** set a breakpoint in malloc_error_break to debug
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: Adobe Photoshop CS4(305,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 7 16:04:03 mugge [0x0-0x28028].com.adobe.Photoshop[305]: *** error: can't allocate region
And it keeps on until i close Photoshop.
Please anybody ?? i cant figure out what this means.
Thx for help.
Erik S

Now i get this system log error ?
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: Adobe Photoshop CS4(651,0x6a73720) malloc: *** mmap(size=132911104) failed (error code=12)
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** error: can't allocate region
Apr 29 14:45:02 mugge [0x0-0x32032].com.adobe.Photoshop[651]: *** set a breakpoint in malloc_error_break to debug
and this from Bridge ???
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: double free\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0xcb73827b: Non-aligned pointer being freed\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge Adobe Bridge CS4[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: Non-aligned pointer being freed (2)\n*** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: double free
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0xcb73827b: Non-aligned pointer being freed
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: Adobe Bridge CS4(650,0xb0e8f000) malloc: *** error for object 0x29777980: Non-aligned pointer being freed (2)
Apr 29 16:35:45 mugge [0x0-0x31031].com.adobe.bridge3[650]: *** set a breakpoint in malloc_error_break to debug
Chris. also read my post just before this one plase. thx

Problems printing PSD from Photoshop CS4

My questions are: Does the PSD file have the printer information encoded?
Also why has this just started to show up? My wife has work successfully under the same conditions, files moved and printed on different printers, with no problems in the past.
I (we) have been struggling with a recent problem trying to print PSD files from Photoshop CS4. (Vista 32 bit, Epson 3880 networked) When trying to print certain, but not all, PSD files I get the message: "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer." I have been in contact with Adobe support about the issue but with little in the way of positive results. I was referred to a kb link: http://kb2.adobe.com/cps/409/kb409119.html Tried all that to no avail. (The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs. You cannot open the print menu when you get this message so....?)
Other solutions are not acceptable for the work my wife is doing, editing high quality photographs for an exhibition with test prints and so on. We are under intense time pressue with four shows coming up in a very short time. The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us.
In searching the web about this problem I have come across many other people with the same problem working from different platforms and even different Adobe products. I noticed that the MAC OS seemed to cause the same problem and that there was a problem with Reader and Acrobat. In every case the problem is never solved by Adobe or anyone else and users find some "workaround". I too have found what we hope is a workaround in our contiued travels on the blogosphere, on flickr http://www.flickr.com/groups/wellington/discuss/72157621548183001/ as "...a nasty, nasty solution" but we skipped the flatten part and the GIMP part and resave the PSD under a different name.
Adobe does seem supportive but not that interested (CS4 right) but I would like to find a real solution and I think many people would benefit from it.
Anyway what I have found is that the PSD files that will not print have been printed on another printer at some time in the past. In my case the Printer was an Epson Artisan A50. The printer we are using now is the Epson Stylus Pro 3880. Even when trying to print wirelessly to the 3880 from the laptop (Was Vista, now Windows 7) that was used to edit and print with the A50, (USB connection) we saw the same error. So it seems that the printer information is somehow embedded in the PSD file (also mentioned in a Blog) and is keeping PS from seeing the printer because the same printer is not there.
Has anybody already found the fix?
I know this is a long post but I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds. Can we find a solution and fix the problem?

Tech support put me on hold for about 30 minutes to 'look up my serial number'. When he came back he started saying he did find my serial nu..... and he hung up. I had already given him my callback number. Yet he never called me back when we were 'disconnected'. There is no excuse for him not calling me back. I have no reason to believe this was anything other than intentional avoidance of the problem. Before he started looking up my serial number, he told me that Photoshop didn't support working with files on a network drive (???). He also told me that even if it was found to be an actual defect in the product, I still owed the $39. The $39 was "not for finding the defect... it was for the technician's time.... (???) Where do they find these people to answer the phones?
Sorry about the venting... I'm just losing money by the day, and I get to pay for these kinds of moronic statements.
Here's the situation, yet one more time.....
1) I complete a PSD file and save it
2) I print it on one of the printers accessible by that machine
3) I then try to close the PSD, but it says the 'file has changed' The ONLY thing that has changed is that I PRINTED it. So you can't tell me PS is not saving at least something about the printing task in the file
4) If I say 'no' to the save-after-print question, I can go to another computer, open the same file and print with no problem
5) If I say 'yes' to the save-after-print question, and I go to another computer and try to print the file, I get the "In order to perform printing tasks you must define a printer" message
6) This scenario applies to any machine. Once I hit 'save' after printing, that PSD can now never be printed on any other machine other than that one.
7) And this is a user problem (???)
Somebody please tell me:
1) why PS marks a file 'changed' and requires saving after doing nothing other than printing it if it is not saving printer history/setup in the file?
2) Why I can print the PSD from any computer with PS installed as long as I don't do a save after printing from one, but as soon as I do a save after print, the file is basically locked permanently to that one machine forever?
Right... and they want a minimum of $39 to tell me a) this is a user problem, b) Photoshop doesn't support files on a shared network drive; c) "...NO.... we don't save printer information in the file, and d) get hung up on with no callback.
I have 40 years of experience in software architecture and development. I know enough to know a little bit about how these things work. And I also have been around long enough to recognize intentional denial of a product defect by the support team.

Poor B&W print quality from Photoshop CS4

First a definition:
- Half-tone: this is a gray scale printing process that is required for an printer that can print only Black & White. It allows a B&W printer to be able to appear to have the ability to print grayscale. The higher the printer resolution, the less noticeable the half-tone dots or dithering will be.
The problem with Photoshop CS4 seems to be that, when you use it's print option, it's half-tone is very coarse and does not reflect the resolution capability of the destination printer, in my case, a LaserJet4. If I take the same print and print it from Bridge CS4, the half-tone is correct for the resolution of the printer and the print looks great. Also, from Photoshop CS4, if you do a save-as a .pdf and then print the .pdf, the print looks great, as well.
Keep in mind that the printer driver settings (which there are few) have not been changed during this testing.
My conclusion is that the problem is with Photoshop CS4 print option and I cannot find anyway in Photoshop to change the half-tone settings there. Further, if I use the exact same print with the exact same printer settings, it will print correctly from other graphics programs.
Any help with this would be greatly appreciated. In my lab, most of the printing is B&W for court exhibits and such.
Thanks, Jonathan
Image And Sound Forensics

Zeno,
Ok. But the printer works correctly if I do a save-as .pdf and print the
pdf. Or do the same from Bridge. So, how can it be the printer or printer
driver when it works correctly elsewhere in Photoshop and Bridge?
Jonathan

How can I upgrade from Photoshop CS4 to Cs 5 or 6 without buying the creative cloud?

How can I upgrade from Photoshop CS4 to Cs 5 or 6 without buying the creative cloud?

Well CS5's ship has sailed.
CS6 can still be purchased on Perpetual License but it's not going to have all the bells & whistles that the current versions have. Just as long as you understand what you're getting.
Creative Suite 6
Nancy O.

Unable to print from Photoshop CS4 in an iMac OS 10.6.3 to large format printer Epson 11880

Hi there! I was wondering if you could help me with this case.
Old computer: Mac G4 (purchased in 2002)
Old OS: OS 10.4.11 (Tiger)
CPU: Dual 1.25 GHz
Memory: 2 RAM
Software: Photoshop 7
Hardware: Large format printer: Epson 11880 (64” wide monster). Prints large posters, banners, etc.
As you can see, it is time for an upgrade...
New computer: iMac
New OS: OS 10.6.3 (Snow Leopard)
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
Memory: 16 GB
Software: Photoshop CS4
Hardware: Large format printer: Epson 11880
Situation: We hooked up everything and managed to print on the 11880 printer 2 times and printed two large format prints. On the third attempt, we encountered a serious problem...
Problem: After opening a file in Photoshop and sending it out for printing in the large format Epson printer, the file goes to the printer queue and stays there for 6 seconds, and then it disappears. It does not print. :-(
What we have done so far:
We made sure we downloaded the latest printer driver for this printer from Epson’s website.
The printer driver is correct. The computer talks to the printer and we are able to execute all the commands from the printer utilities panel. (i.e. check ink levels, clean heads, etc.)
And yes, the printer is okay, because we have been using it with the old G4 machine for about a year.
This problem got so frustrating, that we thought that something we transferred during the computer installation might be the culprit. So at one point we erased the hard drive on the new computer and reinstalled the operating system, and have not put any files from any old computers into this machine. The computer has nothing else in it. Except: The operating systems, and the Mac applications that come when the Mac comes out of the box. The only other program installed in it is Photoshop CS4 and the printer driver.
We were wondering if this was just a printing problem, period. So we added a small printer to the computer - and old Epson 2200 we have. We sent a file to this printer and there is not problem.
Perhaps, the file size might have been an issue? It does not matter. We can send a large 60 MB file to the printer or a small photograph measuring only 8 x 10, and these will linger in the queue for 6 seconds, and disappear never to be printed.
Temporary relief came when we got rid of Adobe Photoshop’s Preferences file. After getting rid of the file and allowing Photoshop to reconstruct it, we managed to print two large files on the printer. Then it failed again. Tried getting rid of the preferences again, and the trick did not work anymore. :-(
Another temporary relief came when we created another user in the computer. On the new user account it printed again a couple of times only to fail later.
And yes, the printer WILL print from other Mac programs. If for instance, we open a file on Preview, and send it to the printer and the file will be printed. And yes, we have managed to print very large files with this method.
In the last couple of days, we have spent 3 hours on the phone with the guys at Epson. They verified the driver and because the computer seems to be communicating with the printer and printing from other Mac applications, they suspected that the problem is with Adobe.
We called Adobe once, and spent 30 minutes with an Indian fellow who concluded that the problem was with how the computer handles the spooling. According to him, Photoshop sends the file to the computer and the computer seems to get rid of it. So he passed the buck and told us that the problem was with Apple.
We called Apple and spoke for 30 minutes with a friendly technician, who transferred us to a higher level techno-geek. I spent 1 more hour on the phone with Apple, and we tried everything. We went through Adobe’s knowledgebase and tried every suggested solution (see Adobe’s KB406452). It was with him that we found a temporary fix of removing the Preferences file, but the solution was short lived. He finally thought the problem was with Adobe as the printer is able to print from all applications EXCEPT Adobe Photoshop.
We called Adobe for the second time...and after waiting on hold from 1 entire hour, we got an Indian technician, that bless his heart, had a very thick accent and had no expertise, in my opinion. He was good at collecting data and he even made me share my computer screen so that he could troubleshoot the problem. After being constantly put on hold by him (because he had to consult with someone else), he passed the buck and said that it was Apple’s problem. I just told him that it was not as likely because all programs print EXCEPT Photoshop. After trying what I would consider a “hail Mary” of DELETING all the printers from my Library folder, and not replacing them, he recorded a case number for another Adobe technician to call us in a few days.
Because the above technician completely blew the Library, I just erased and reinstalled the OS. This time, I did not allow the OS to be updated - from 10.6.2 (that comes in the box), to 10.6.3. We tried printing using the 10.6.2 and had the same problem. :-(
Conclusion: I think it is a problem of Adobe CS4 not getting along with Apple’s new operating system. The Epson printer is doing fine, because it has been a product that has been in the market for almost 3 years. What is disappointing is that none of the companies wants to man up and say that it is a problem and that they are willing to work on it. Instead they pass the buck to the next company.
I can’t believe I am the only person experiencing this. Has anyone had this problem, and have you found a solution or workaround for it?

Dear Doyle, John and Gator Soup,
Thank you for your kind replies to my problem.
PS is assigned 70% RAM. In fact, I have never had so much RAM in my life. Files open at lightning fast speed! :-) We have never considered a RIP as we do not have an intense workload. In fact all the files we have tried to print print well on our old G4 with Tiger and Photoshop 7, which at the moment has saved our butt. However it would be nice to get the new faster machine with Photoshop CS4 to talk to the Epson 11880.
Yes, we are printing directly to the printer. We have hooked up the computer via a 6 ft USB cable to the unit.
The specs and pixel dimensions of a typical file we print are:
Type of file: tif (in this case it is an RGB file) // However, we avoid any color management from the computer or the printer when printing it at this time.
File size: 60 MB
Pixel size: 6796 x 3100
Print size: 34" x 16" @ 200 dpi
I have not tried saving it as a pdf yet. Will try that next.
I did go to the Console on the Mac though, and recorded its activity between 5:14 pm - 5:19 pm when I tried to print a file.
Remember, the symptoms are: We send a file to the printer...The file goes to the printer queue, and it lingers there for 6 seconds. The file then disappears.
Although there is a cryptic message of "invalid colorspace" in the log, I don't believe that the file is corrupt. First because we have tried several files, second because smaller versions of these can be printed in another Epson 2200 printer, and third because the large format images can still be printed using our old G4 machine with Tiger and Photoshop 7.
This might provide me with extra ammunition for when I call both Adobe and Apple on Monday. Apple has been quite good on customer support - particularly when they upgrade you to higher level geeks. ;-) Do you have any idea I what time I should call Adobe so that I can get people on the western hemisphere to answer the phone? It seems that after a certain time they start speaking with an Indian accent over there.
Enclosed, for whatever is worth, is the Console's log:
5/15/10 5:14:46 PM System Preferences[2947] Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper
5/15/10 5:14:46 PM [0x0-0xf00f0].com.apple.systempreferences[2947] System Preferences: OpenScripting.framework - scripting addition "/Library/ScriptingAdditions/Adobe Unit Types.osax" declares no loadable handlers.
5/15/10 5:14:46 PM System Preferences[2947] .scriptSuite warning for result type of command 'timedLoad' in suite 'SystemPreferences': the type NSNumber ('long') doesn't match the result Apple event code ('doub').
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4b00880: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14390: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14410: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14490: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:08 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] file://localhost/Applications/Adobe P
5/15/10 5:19:34 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Sat May 15 17:19:34 Norm-Nielsens-iMac.local Adobe Photoshop CS4[2991] <Error>: CGImageCreate: invalid image colorspace: NULL.

Save Image in ACR 5.6 vs. Open/Save from Photoshop CS4

Apologies in advance if this turns out to be cockpit error. Recently started shooting again, after a long hiatus, and boy there have been some changes over the past few years. I feel like Rip Van Winkle.
Was used to early versions of ACR with CS2 and thought I was doing just fine finding my way around a new PC using ACR 5.6 RC with Photoshop CS4, when I processed my first shoot using the two. Followed my old/usual raw workflow with Photomechanic selects -> Bridge -> batch processing with Photoshop, when I noticed the JPEGs PS was saving from my PS Action didn't reflect adjustments I had set in ACR/Bridge.
The Action was pretty simple, just did an open, a few simple adjustments, profile/mode conversion, and a save as JPEG. I tried running the Action two different ways, once from Bridge and once directly in PS, and got the same result.
Scratching my head (this stuff used to work fine), I opened all the images into ACR from Bridge, clicked Select All, then clicked Save Images, and saved them as JPEGs into a folder. This worked, where each JPEG written reflected the crop, WB, exposure/brightness, contrast/black settings I had made through ACR/Bridge.
Any idea what I've overlooked? I tried this using both 32-bit and 64-bit PS. The PC is running Win7 RTM x64. The camera body is a Canon 7D, which is why I installed ACR 5.6 RC. I'm otherwise really tickled with everything. Nice to see the progress made by everyone in the industry while I was away. Thanks in advance...
-David

Dr. Powell wrote:
Any idea what I've overlooked?
If you are running an action during a Batch operation you need to be sure that either you DON'T record ad Open step and select Suppress File Open and Color Profile Warnings in which case the Camera Raw settings in play for a given image will be processed in or make sure you _DO_ record an open step making sure you select the correct workflow settings (color space, resolution, etc) but without making ANY adjustments while recording the open step and make sure you've selected the Override Action Open Command...
It's confusing until you understand what it is your are or not recording...
When you record a an open step while selecting the Workflow settings and NOT making any image adjustments all you are recording is the workflow settings. Then in Batch you tell the Batch to ignore the Open command and only use the Workflow settings...
Otherwise you don't actually need to record an explicit open step...you won't have any absolute control over what Workflow setting are in play-but since the Workflow settings are sticky you can open an image to double check the settings and click Done and then you've set the Workflow settings manually (not in an action).
The other oddity when recording an open action step in Photoshop is that the actual command to open must come from Photoshop...this may seem simple but it's not. I keep a spare raw file on the desktop so when recording an Open action I can start in Photoshop and turn on recording then drag & drop the raw file onto my Photoshop Icon to make sure Photoshop is opening the image then click to set the Workflow settings and specifically do NOT make any other image adjustment steps (they would also be recorded) and continue with the Open, then whatever other steps you need to add before recording the Save and Close steps (yeah, same tricky deal on the end with the Save As recorded and the Override Action Save As Commands...
If all of the above makes your eye's glaze over (the best time to learn how to do this stuff is NOT when you are under the gun or a deadline) I suggest you try using Image Processor...easier to set up and learn, not nearly as powerful as a Batch Action though...

Web Photo Gallery Missing from Photoshop CS4

Has anyone else found this to be valuable feature that is no longer available? We used this feature regularly as a method for proofing our customers and I have found that the one that is included in Bridge is sorely lacking from the Photoshop version.
Has anyone found a solution or something that works similarly that is can be customized as deeply?

Just to let you know that I followed the instructions in the PDF. Here they are sightly re-edited by me:
To retore Web Photo Gallery functionality:
Close Photoshop and use Explorer to view the extra stuff on the CS4 install DVD.
Here's what you need to copy from the Photoshop CS4 install disk and where it goes:
1. copy "Goodies\Optional plug-ins\Plug-ins 32-bit\Automate\WebContactSheetII" plug-in
to the "Adobe Photoshop CS4/Plugins/Automate" folder
(note there's a 64bit version in the Plug-ins 64-bit folder if that's what you're using)
in my case it goes into "C:\Program Files\Adobe\Adobe Photoshop CS4\Presets\"
2. copy "Goodies\Presets\Web Photo Gallery" folder (the whole FOLDER)
into the "Adobe Photoshop CS4/Presets" folder
I then have "C:\Program Files\Adobe\Adobe Photoshop CS4\Presets\Web Photo Gallery\"
(This is the part that adds the default templates to choose from)
To add functionality to Bridge (xp and vista destination folders are a bit different):
3A (for Windows XP)
copy the FOLDER "Goodies\Optional plug-ins\Bridge Startup Scripts\photoshop_web_contact_sheet" folder (the whole FOLDER)
into "Program Files\Common Files\Adobe\Startup Scripts CS4\Adobe Photoshop\"
copy the SCRIPT file "photoshop_web_contact_sheet.jsx" from "Goodies\Optional plug-ins\Bridge Startup Scripts\"
into "Program Files\Common Files\Adobe\Startup Scripts CS4\Adobe Photoshop\
3B (for Vista)
copy the FOLDER "Goodies\Optional plug-ins\Bridge Startup Scripts\photoshop_web_contact_sheet" folder (the whole FOLDER)
into "Program Files (x86)\Common Files\Adobe\Startup Scripts CS4\Adobe Photoshop/"
copy the SCRIPT file "photoshop_web_contact_sheet.jsx" from "Goodies\Optional plug-ins\Bridge Startup Scripts\"
into "Program Files (x86)\Common Files\Adobe\Startup Scripts CS4\Adobe Photoshop\"
As you can see there's a bit of surgery to do. But if you're careful everything will work as before.
Hope this somewhat re-written 'how to" helps.
Russell

Printing from Photoshop CS4

I have Photshop CS4. I create a picture with a specific size in Photoshop (eample: 8.5" x 11"). I send it to the printer. In the printer box it also shows the correct print size. However when it prints it is only a small sample of the picture. An 8.5' x 11" picture from Photoshop, showing that size in the Image box and in the Photoshop print box, when sent to the printer shows at the correct size and prints it at 2-3/4" x 3-1/2". If i save the picture from Photoshop onto my desktop, then open it in Microsogt Office Picture Manager, then send it to the exact same printer, it is printed out at the correct size. I don't know why it will not print it to the correct size from Photoshop.

Printer is an HP Photosmart Premium. I believe I have the latest drivers. It
has to be something in Photoshop. When I print the same picture from any
other program it prints properly with this same printer. I just can't print
anything from Photoshop to its correct size.
Thank you for your email. Let me know if you can think of anything.
Sue DiGennaro
Ca. Portable Dance Floor Company
KEEPING YOU DANCING SINCE 1956
with the quality, reliability and durability of the products you have
trusted for over 50 years!
www.cpdfc.com

Scanning in Photoshop CS4

Why can I use my Epson scanner though Photoshop in CS3 and not in CS4?

seakatrina wrote:
It would be more accurate to say, CS4 doesn't have scanning, because Adobe removed it.
You really need to get your facts straight. The TWAIN.plugin is included in the goodies folder this only allows you to use the scanner software that the scanner manufacture supplies. If there is no Mac scanning software Photoshop still can't scan with the TWAIN.plugin installed.
No version of Photoshop has the ability to scan by itself. It needs the plugin supplied by the scanner manufacture that connects and uses the stand alone application that comes with the scanner.
Also it seems silly to tie up a $1000 application as a UI for a cheap scanner.

Scan from Photoshop CS4

Similar Messages

Maybe you are looking for