Scan options on printer screen

I have Windows 7 with a HP Photosmart c6180 AiO. I use Microsoft Office 2003 and used to get a scan menu on my printer screen. For some reason, it disappeared and I want to scan documents to a RTF. How do I get my my menu back? I did updates, and reinstalled the drivers and software. I'm lost. Please help!

Hello grandpakingfish,
Welcome to the HP Forums.
I see that you are having an issue with the scan option no longer being available on the printers display screen.
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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