Scan scan bar on the printer is continuously moving back and forth.

The printer is connected via USB to a computer using Vista and also used remotely by a MAC, IPad, and IPhones.
The scan bar on the printer is continuously moving back and forth, I ran the HP Print Scan Doctor and it found no problem.
I can print, copy, and scan but the motion of this piece on the device will not stop.
No change to the issue occurred when I turned the printer off, waited several hours, and turned it back on.

Hi @GGx3,
Welcome to the HP Forums!
I noticed that the scan bar on your HP Officejet pro 6830 printer is continuously moving back and forth. I am happy to look into this scanning issue for you!
First, I would recommend a hard reset, by going to this post, How to perform a Hard Reset, by @Rich1. it is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector. Please, see this article, Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector for more information. This applies to Inkjet printers as well.
After the hard reset, I would go through this guide, The HP Printer Does Not Turn On or Respond When the Power Button is Pressed, and watch this video:
(Even though the guide title may not match your issue, I believe the solutions will help.)
The last step I would do is to also make sure your printer's firmware is up-to-date. Getting Printer Updates for HP Officejet 6810 and Officejet Pro 6830 e-All-in-One Printer Series.
Hope this solves your problem, and have a good day!
“Please click the Thumbs up icon below to give me a virtual high-five for responding.”
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Scan scan bar on the printer is continuously moving back and forth.

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