SCAN (Single Client Access Name) not working properly

We are in the process of upgrading to 11.2.0.1.0 RAC (4 nodes) running Grid Infrastructure and SCAN via DNS. The setup went great as did the data pump. However when trying to connect to the SCAN address I am getting an ORA-12154 error. My TNS entry is as follows:
FMRQ=
(DESCRIPTION=
(ADDRESS=
(PROTOCOL=TCP)
(HOST=ncc1701rac-scan.dsd-k12.net)
(PORT=1521)
(CONNECT_DATA=
(SERVER=shared)
(SERVICE_NAME=fmrq)
If I change my Service_Name to be fmrq1, fmrq2, fmrq3, or fmrq4 which just so happen to be the SID's for each of my nodes I am able connect. I'm sure that I have missed something simple, but due to the lack of detailed documentation about how SCAN works I am not able to troubleshoot this on my own. Help is most definitely needed.

Thank you for the reply. I have been trough that document several times trying to see if I missed anything. This all seems very straight forward which is why I am so confused as to why it isn't working. I have noticed that when I run "lsnrctl status" I see
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=LISTENER)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=10.6.22.41)(PORT=1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=10.6.22.51)(PORT=1521)))
Services Summary...
Service "+ASM" has 1 instance(s).
Instance "+ASM1", status READY, has 1 handler(s) for this service...
Service "fmrq" has 1 instance(s).
Instance "fmrq1", status READY, has 2 handler(s) for this service...
The command completed successfully
but when I run "lsnrctl status fmrq" I see:
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(KEY=LISTENER_SCAN4)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=10.6.22.34)(PORT=1521)))
Services Summary...
Service "fmrq" has 4 instance(s).
Instance "fmrq1", status READY, has 2 handler(s) for this service...
Instance "fmrq2", status READY, has 2 handler(s) for this service...
Instance "fmrq3", status READY, has 2 handler(s) for this service...
Instance "fmrq4", status READY, has 2 handler(s) for this service...
The command completed successfully
So by this should my service_name "fmrq" work correctly?

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          Reserved_bits7_9:          (......000.......) Reserved (Must Be Zero)
          ReparsePath:               (.....0..........) NOT a Reparse path (SMB_FLAGS2_REPARSE_PATH)
          ExtendedSecurity:          (....1...........) Aware of extended security (SMB_FLAGS2_EXTENDED_SECURITY)
          Dfs:                       (...0............) NO DFS namespace (SMB_FLAGS2_DFS)
          Paging:                    (..0.............) Read operation will NOT be permitted unless user has permission (NO Paging IO) (SMB_FLAGS2_PAGING_IO)
          NTStatus:                  (.1..............) Using 32-bit NT status error codes (SMB_FLAGS2_NT_STATUS)
          Unicode:                   (1...............) Using UNICODE strings (SMB_FLAGS2_UNICODE)
         PIDHigh: 0 (0x0)
         SecuritySignature: 0x0
         Unused: 0 (0x0)
         TreeID: 8193 (0x2001)
         ProcessID: 10092 (0x276C)
         UserID: 14337 (0x3801)
         MultiplexID: 320 (0x140)
      - CTransaction:
         WordCount: 14 (0xE)
         TotalParameterCount: 32 (0x20)
         TotalDataCount: 0 (0x0)
         MaxParameterCount: 8 (0x8)
         MaxDataCount: 4200 (0x1068)
         MaxSetupCount: 0 (0x0)
         Reserved: 0 (0x0)
       - Flags: Do NOT disconnect TID
          Disconnect: (...............0) Do NOT disconnect TID
          NoResponse: (..............0.) Server response to the client
          Reserved:   (00000000000000..) Reserved
         Timeout: 5000 milli sec(s)
         Reserved2: 0 (0x0)
         ParameterCount: 32 (0x20)
         ParameterOffset: 92 (0x5C)
         DataCount: 0 (0x0)
         DataOffset: 0 (0x0)
         SetupCount: 0 (0x0)
         Reserved3: 0 (0x0)
         ByteCount: 61 (0x3D)
       - RemoteAPIBuffer:
        - FileName: \PIPE\LANMAN
         - Align: 1 Bytes
            AlignBytes: Binary Large Object (1 Bytes)
           Name: \PIPE\LANMAN
          Pad1: Binary Large Object (2 Bytes)
    - RAPRequest: NetServerEnum2 Request, InfoLevel = 1, SV_TYPE_ALL: All in NSNET
        RAPOpcode: NetServerEnum2
      - ParameterDescriptor: WrLehDz; 4 send, 1 receive parameter
         Param: (W) WORD (send parameter, 16 bit integer)
         Param: (r) Receive buffer (format in data descriptor) (receive data, 0 bit integer)
         Param: (L) Receive buffer length (send/receive parameter, 16/16 bit integer)
         Param: (e) Entries read (receive data, 0 bit integer)
         Param: (h) WORD (receive parameter, 16 bit integer)
         Param: (D) DWORD (send parameter, 32 bit integer)
         Param: (z) ASCIIZ (send parameter, 8 bit integer)
         Param: ASCII NUL (string terminator)
      - DataDescriptor: B16BBDz; data bytes send: 0, receive: 34
       - Datum: (B) BYTE[16] (receive data, 8 bit integer)
          Datum: (B) BYTE (receive data, 8 bit integer)
          Digit: 1
          Digit: 6
         Datum: (B) BYTE (receive data, 8 bit integer)
         Datum: (B) BYTE (receive data, 8 bit integer)
         Datum: (D) DWORD (receive data, 32 bit integer)
         Datum: (z) ASCIIZ* (receive data offset, 32 bit integer)
         Datum: ASCII NUL (string terminator)
      - NetServerEnum2: SV_TYPE_ALL: All in NSNET
         InfoLevel: (1) SERVER_INFO_1
         ReceiveBufferSize: 4200 (0x1068)
       - ServerType: SV_TYPE_ALL: All
          Workstation:      (...............................1) All workstations
          Server:           (..............................1.) All computers with the server service running
          Sqlserver:        (.............................1..) All running Microsoft SQL Server
          DomainCtrl:       (............................1...) All primary domain controllers
          DomainBakctrl:    (...........................1....) All backup domain controllers
          TimeSource:       (..........................1.....) All Time servers
          AFP:              (.........................1......) All Apple File Protocol servers
          Novell:           (........................1.......) All Novell servers
          DomainMember:     (.......................1........) All LAN Manager 2.x domain members
          PrintqServer:     (......................1.........) All print servers
          DialinServer:     (.....................1..........) All dial-in servers
          ServerUnix:       (....................1...........) All Unix/Xenix servers
          NT:               (...................1............) All Windows NT workstations or servers
          WFW:              (..................1.............) All Windows for Workgroups servers
          ServerMFPN:       (.................1..............) All Microsoft File and Print for NetWare servers
          ServerNT:         (................1...............) All non-domain controller servers
          PotentialBrowser: (...............1................) All servers that can run the browser service
          BackupBrowser:    (..............1.................) All backup browsers
          MasterBrowser:    (.............1..................) All master browsers
          DomainMaster:     (............1...................)  All domain master browsers
          Reserved1:        (..........11....................)
          Windows:          (.........1......................) All Windows 95 or later
          DFS:              (........1.......................) All DFS root servers
          ClusterNT:        (.......1........................) All NT Clusters
          Terminalserver:   (......1.........................) All Terminal Servers
          ClusterVSNT:      (.....1..........................) All NT Cluster Virtual Server Names
          DCE:              (....1...........................) AllIBM DSS (Directory & Security Services)
          Reserved2:        (...1............................)
          AlternateXport:   (..1.............................) Return list for alternate transport
          LocalListOnly:    (.1..............................) Return local list only
          DomainEnum:       (1...............................) Enumerate primary domain
         Domain: NSNET
    Then the reply;
        Frame: Number = 378, Captured Frame Length = 1514, MediaType = ETHERNET
    + Ethernet: Etype = Internet IP (IPv4),DestinationAddress:[00-1E-0B-2B-68-DD],SourceAddress:[00-13-72-52-6E-A1]
    + Ipv4: Src = 10.44.44.14, Dest = 10.44.46.101, Next Protocol = TCP, Packet ID = 27036, Total IP Length = 1500
    + Tcp: Flags=...A...., SrcPort=NETBIOS Session Service(139), DstPort=65372, PayloadLen=1460, Seq=580319796 - 580321256, Ack=1910965491, Win=253 (scale factor 0x8) = 64768
    + Nbtss: SESSION MESSAGE, Length =2013
    + SMB: R; Transaction, Remote Administration Protocol
    - RAPResponse: NetServerEnum2 Response, Count = 31
        Win32ErrorCode: 0x00000000 - ERROR_SUCCESS - The operation completed successfully.
        Converter: 2251 (0x8CB)
      - NetServerEnum2: Count = 31
         EntriesReturned: 31 (0x1F)
         EntriesAvailable: 31 (0x1F)
       + NetServerInfo1: APOLLO
       + NetServerInfo1: ARTEMIS
       + NetServerInfo1: ASKLEPIOS
       + NetServerInfo1: CASTOR
       + NetServerInfo1: DCC4503-131L
       + NetServerInfo1: DCC4503-155L
       + NetServerInfo1: DCC4503-157L
       + NetServerInfo1: DCC4503-161L
       + NetServerInfo1: DCC4503-171L
       + NetServerInfo1: DCC4503-172L
       + NetServerInfo1: DCC4503-175L
       + NetServerInfo1: DCC4503-177L
       + NetServerInfo1: DCC4503-183L
       + NetServerInfo1: DCC4503-184L
       + NetServerInfo1: DCC4503-185L
       + NetServerInfo1: DCC4503-188L
       + NetServerInfo1: DCC4503-196L
       + NetServerInfo1: DCC4503-197L
       + NetServerInfo1: DCC4503-199L
       + NetServerInfo1: DCC4503-202L
       + NetServerInfo1: DCC4503-203L
       + NetServerInfo1: DCC4503-205L
       + NetServerInfo1: DCC4503-210L
       + NetServerInfo1: DCC4503-213L
       + NetServerInfo1: DCC4503-219L
       + NetServerInfo1: DCC4503-220L
       + NetServerInfo1: DCC4503-228L
       + NetServerInfo1: DCC4503-233L
       + NetServerInfo1: DCC4503-234L
       + NetServerInfo1: DCC4503-236L
       + NetServerInfo1: DCC4503-241L
        StringData: Binary Large Object (586 Bytes)

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