Scan software crashes trying to scan

What I have: 
All in one printer:   Officejet 6500 E709n (CB057A)
Computer:  Macbook Pro, 15 inch mid 2012,   2.3 GHz Intel Core i7,  4 GB 1600 MHz DDR3, Mavericks 10.9.2
The problem(s):
I had six pages I had to scan to email out to someone, so I thought I would use the document handler and save the scans into a single pdf.  The Mac native scan driver/app kept crashing, but not before saving 4 of the pages to a file (one of the pages it didn't save had a table on it).   One of the attempts only saved the first page.
It kept crashing, which doesn't happen when I scan individual pages on the glass pane.
Questions:
1.  Who supports this?  Apple or HP?  I already posted this to the HP support forum.
2.  Is there any documentation on how the scanner behaves with scanned file contents and whether a table or graphic region would stop it from scanning it as part of a multi page pdf?  That particular page I had to save as a jpg.  Any documentation at all?  Again, would this come from Apple or HP?  Thanks!

It's an HP issue. They write the drivers for their products.

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