Scan to computer not working
Using OS 10.9 and Photosmart 7520 all-in-one over a wireless connection.
Printing works but I can not scan.
Downloaded HP installation software and checked the scanning utility.
I enter printer utility on th mac and click on scan-to-computer.
Response comes back that it can not find the scan-to-computer software.
What have I done wrong?
Try scanning from your Mac. Use Image Capture app in your Applications folder.
Click once on the scanner on the left side, then click on Show Details along the bottom. Along the right side you will see LOTS of options for scanning and saving.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
Similar Messages
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3050A scan to computer not working, everything else is fine? what do I do?
hp 3050a, windows 7
everything works fine but scan to computer is not finding the printer. the eprint light is on. this is an initial setup, nothing changed that has caused it to stop functioning, it never did.Try the steps on this post below. It appears as though you have to use HP 'Update IP address' program to add printer instead use window add printer.
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/quot-The-HP-Deskjet-3050-J610-series-wa...
Let us know if this works for you.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP. -
Scan to computer not working after installing wifi booster
working with windows 7 and hp 6515 - just installed a power booster and printer no longer finds computer when try to scan to computer
Hi @Eflyer,
Welcome to the HP Forums!
I see that your scan to computer is no longer working after installing a wifi booster, with your HP Photosmart 6515, on Windows 7. I am happy to help you with this connection issue!
Please see the following:
This YouTube video on extending the wireless signal. Extending Wireless Network Range.
This scanning guide, A 'No computer found' Message Displays during Scanning.
Most likely it just needs to be reconnected to the proper network.
Hope these guides help, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP 7520 "Scan to Computer" not working with mac osx and wireless
Just installed from the disc, and then upgraded with latest version from HP site. Error message on 7520 printer is "No computer found". I am definitely connected to the same wifi network. Scan works okay if started from the iMac, bit not the other way around.
Hi MsChanChan,
You can remove the printer by clicking the "-" symbol in the printer list. After removing the printer, perform a restart and reinstall the software that you originally used to install the printer.
Don't forget to mark a post as solved if it fixed your issue -
Scan to computer not working on HP Officejet Pro 8600
This is what I've tried already to get the scan feature to operate (both HP scan and Windows scan state they cannot find my 8600):
1) disabled AVG antivirus to allow for proper installation of software
2) tried HP doctor several times
3) uninstalled and re-installed the printer software with the disc several times
4) used the "repair" feature for the HP basic driver program since the HP Printer Install Wizard stated that the basic functionality drivers appear to be missing or configured incorrectly
5) set up a ePrint account in case that needed to be done
Am I missing something? I don't think I've used the scan feature since I've purchased this product so I can't testify that it's ever worked and I'm sure I've had it past the 90 day warranty. What else can I try?Welcome to the forums Gizmo2!
I noticed the issue you are having with scanning on your Windows system. These are my suggestions.
I would like for you to:
Make a couple of copies from the printer itself, this tests the hardware. There possibly could be an issue with the copier when is used to scan.
If the copies work fine, try opening up Microsoft Paint on your Windows PC and try scanning from there.
Run the HP Print and Scan Doctor and send me a screen shot or the details of any errors the tool picks up.
Try an alternate connection. Example, if you have your printer connected wireless right now, try ethernet or USB as a connection.
Try a Clean Boot and try scanning from the printer software on your desktop when the PC restarts.
Please respond with the results and which OS you are running if the problem continues!
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
Officejet Pro L7590 Scan feature does not work after power failure!
Hello guys,
I have an L7590 set up as a wired network printer through a netgear router. I am running Windows Xp. I installed the printer and everithing was working fine, but whenever there is a power outage the printer scanner does not see the computer. I am able to print from the computer but the twain feature is the only thing affected. I checked the router "Attached devices" and the printer is listed. The only way that I have being able to repair the problem is doing a complete uninstall and reinstalling the printer software again. Does anybody knows why this happpens or how to fix it? thanks a lot.I am having a very similar problem. Everything will be working fine, and then one day the scan function will not work. It will print fine but it wont scan. It locks up my computer and then I have to reinstall. Now it has happened and I cant get it to work even after a reinstall. Printer works fine, but scanning wont work. I am able to ping the printer and nothing has changed on my computer. I am lost with this one. I hope someone is able to answer this.
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Scanning feature will not work
the F4480 printer is connected wireless & will not scan thru the computer. I have installed the HP printer wizard & have conducted a test scan & it functions properly. I then installed a HP printer scan doctor &everything checked out okay,however when I did a test scan it would not work.
dorker713Hey there @devil-62-man , I hope you are well
I have some suggestions for you that should help with the scanning issues you are having with your Deskjet F4480.
1. Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
Try scanning through the HP software again.
2. If the scans still do not work, try Uninstalling the Printer Software through the Control Panel and then restart the PC to complete the uninstall. Next, download and run the installation to install the Full Feature Driver here: HP Deskjet F4400 All-in-One Printer series Full Feature Software and Driver
Try scanning again and let me know the results.
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
Hp scanner software Scan 3 does not work with osx yosemite
The older software called HP Scan 3 does not work with OSX 10.10. Where can I download an update for this software?
Hello @ringie,
Welcome to the HP forums.
I understand that you would like to scan from your Photosmart premium C410 to your Mac 10.10.
I would like to help.
There is currently no updated software.
Try the following work around.
Scanning in OS X v10.10 Yosemite without HP Software
Hope this helps get you scanning.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping! -
Scan to preview not working properly
Scanning to Preview recently stopped working properly. Here are the issues:
When I scan a new document to Preview, it doesn't open in Preview automatically like it once did. I begin my scan by going to "system preferences" - "print-scan" - "open scanner".
When I click on the details section (where it says "no document loaded" above) it will open the preview window, however, the last scans made show up in the same .pdf document.
For example: I scan 1 page to Preview, then attach that page to an email and send it. Done. NEXT I scan a completely separate 2 page document the same way and when I open it up with Preview, the first (1 page scan previously made) document is added to the Preview document making it a 3 page document in error. Any suggestions to fix this?
I've uninstalled and reinstalled the HP officejet 8500 printer, and restarted my computer and it doesn't resolve it.The HP software is crap. If is riddled through with problems and oversights. But usually you can get things to work with enough perseverence.
1. Per dturner608, you can change the mode from "document feeder" to flatbed. I did this and found that it did work that way, but I also stumbled onto something: it was working on the document feeder as well, I just didn't know it. When you close out of the scan (after it completes), go to Finder and look for your scan file (which is usually labeled "scan") and I think you will find it there. So the scanner is scanning, saving, but not giving you any clue that it's doing so.
2. There is yet another bug, which is the "one document" checkbox (it's not called exactly that), whose purpose is to make a multi-page scan into one document rather than separate pages. Once you check that, it treats every scan from that point on like they're all one document. Yes, incredibly that's true. On my Mac at least, it doesn't reset itself to "zero" with every new multi-page scan. It thinks the new scan is a continuation of the last one. The only way I found is to trick it by doing a multi-page scan (as one document), unchecking the box and running a single page scan through that I don't intend to use, and then re-checking the box for the next multi-page scan. That seems to tell the software that you are starting a brand new multi-page scan.
3. Somewhere in the midst of fiddling through the above, the HP driver decided that Preview should work again. So all of a sudden it's working - go figure. [But I couldn't "save as".] Like I said - their software is crap. I've had nothing but problems with HP printer driver software. ....Latest thing is it tells me that faxes did not go through and printing out a "fax failed" status, when in fact they did go through. I didn't discover that until I called the recipient. ....Spent a good half hour trying to figure out why it wasn't going through - but it was. Nice. -
Hello,
I have the HP Photosmart C4480 all in one printer. For some reason it will not scan anything to my computer. When I try to it will say "scanning" and then a scan error will come up. The HP Scan Pro isn't working correctly on my computer either. I tried the "Scan to print," option and that worked just fine.
I just recently updated the HP software. Any idea why I can't scan things to my computer?
Thanks for the help!Hello there! Welcome to the forums @halkay6
I understand you are unable to scan with your Photosmart C4480. I will do my best to help!
Please let me know which operating system you are running on your computer.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Also, make a copy and let me know if that works.
Have a great day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
HP to Mac -- enabling scan to computer stopped working and now won't communicate
I loved my officejet 8600 and had no problem printing or scanning wirelessly. All of a sudden the scan function stops working. I can still print without problem. My printer tells me to go to my computer and "enable scan to computer". But when I do that, it says "communication error. Unable to communicate with device." I did the things that HP support suggested -- downloaded new HP software. Turned router, computer and printer off. But problem persists. I looked at the forum and it seems like other people had a similar problem but the posts are all from 2012 -- and I don't see any solution, the posts just end. Some people in the string got it to work by downloading all the possible HP software, not just the minimum software -- but I did that and still not working. What I don't understand is why it was working just fine and then it stopped? Did some update get downloaded without me realizing it that put some kind of klitch into the works? I want my scanning function back -- but this is above my pay grade. Is there a way to get a live person at HP to talk to me?
I loved my officejet 8600 and had no problem printing or scanning wirelessly. All of a sudden the scan function stops working. I can still print without problem. My printer tells me to go to my computer and "enable scan to computer". But when I do that, it says "communication error. Unable to communicate with device." I did the things that HP support suggested -- downloaded new HP software. Turned router, computer and printer off. But problem persists. I looked at the forum and it seems like other people had a similar problem but the posts are all from 2012 -- and I don't see any solution, the posts just end. Some people in the string got it to work by downloading all the possible HP software, not just the minimum software -- but I did that and still not working. What I don't understand is why it was working just fine and then it stopped? Did some update get downloaded without me realizing it that put some kind of klitch into the works? I want my scanning function back -- but this is above my pay grade. Is there a way to get a live person at HP to talk to me?
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i was given a macbook 5.1 by my mom, being nice, she erased everything on it, but then could not find the original start up disc. i called apple and had the serial number and said that leopard 10.5 was the operating system that orginally came with it, so i bought it. when i got it,i turned on computer, put in dvd, and immediately shut it off, then turned it back on while pressing letter c. (they told me to do this) i can hear the disc turning but alls i get is blank screen then it shuts down, and restarts. nothing ever shows up on the screen. did i get a wrong disc? should there be something different than just the mac os x leopard 10.5 to get this computer to work again?? thanks for your help!
It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Mylenium -
HP Photosmart 7520 scan to email not working / working only once in a while
I have read through all of the answers that I can find as to how to fix the scan to email function on my printer. The printer is only a couple of months old. I am using a Mac. I need this to work. The problem is that while I always receive the emails, they don't always have the scan attached to them. Sometimes, but not always.
When I scan one page, it works. When I scan 10 pages, it works about half the time. When I scan 25 pages, as I sometimes do, it doesnt' work.
HP, please fix this ! It worked just fine a couple of weeks ago!
MachtaHi Machta,
Welcome to the HP Support forums. I see that your scan to email feature of your Photosmart 7520 seems to be inconsistent when attaching the scanned documents to the email.
Please start by assigning a manual IP address and manual DNS servers to your printer. If you are unsure how to do this please click here. It will take you to another post I’ve done that has the steps with screen shots. Don’t fret that the screen shots are for a Photosmart 7510 printer, the steps are the same.
If you have already set the manual IP address and manual DNS servers, then please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
[SOLVED] Laptop SATA drive on desktop computer not working
Hey guys,
My acer laptop crashed few days ago and I'm trying to recover the data off its SATA harddisk on my gf's desktop computer. I don't know why, but I get a lot of errors at startup.
dmesg:
Adding 2024180k swap on /dev/sda3. Priority:-1 extents:1 across:2024180k
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:20:00:00:00/00:00:00:00:00/e0 tag 0 dma 16384 in
res 51/04:20:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
sd 4:0:0:0: [sdb] Result: hostbyte=0x00 driverbyte=0x08
sd 4:0:0:0: [sdb] Sense Key : 0xb [current] [descriptor]
Descriptor sense data with sense descriptors (in hex):
72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00
00 00 00 00
sd 4:0:0:0: [sdb] ASC=0x0 ASCQ=0x0
end_request: I/O error, dev sdb, sector 0
__ratelimit: 6 callbacks suppressed
Buffer I/O error on device sdb, logical block 0
Buffer I/O error on device sdb, logical block 1
Buffer I/O error on device sdb, logical block 2
Buffer I/O error on device sdb, logical block 3
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
ata5: EH complete
ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata5.00: BMDMA stat 0x25
ata5.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
res 51/04:08:00:00:00/04:00:00:00:00/e0 Emask 0x1 (device error)
ata5.00: status: { DRDY ERR }
ata5.00: error: { ABRT }
ata5.00: configured for UDMA/133
sd 4:0:0:0: [sdb] Result: hostbyte=0x00 driverbyte=0x08
sd 4:0:0:0: [sdb] Sense Key : 0xb [current] [descriptor]
Descriptor sense data with sense descriptors (in hex):
72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00
00 00 00 00
sd 4:0:0:0: [sdb] ASC=0x0 ASCQ=0x0
end_request: I/O error, dev sdb, sector 0
Buffer I/O error on device sdb, logical block 0
ata5: EH complete
I get the following output with hdparm:
$ sudo hdparm -I /dev/sdb
/dev/sdb:
ATA device, with non-removable media
Model Number: WDC WD2500BEVS-22UST0
Serial Number: WD-WXE507A05038
Firmware Revision: 01.01A01
Standards:
Supported: 8 7 6 5
Likely used: 8
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 488397168
Logical/Physical Sector size: 512 bytes
device size with M = 1024*1024: 238475 MBytes
device size with M = 1000*1000: 250059 MBytes (250 GB)
cache/buffer size = 8192 KBytes
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, with device specific minimum
R/W multiple sector transfer: Max = 16 Current = 1
Advanced power management level: 128
Recommended acoustic management value: 128, current value: 254
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
SMART feature set
* Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
SET_MAX security extension
Automatic Acoustic Management feature set
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* General Purpose Logging feature set
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* 64-bit World wide name
* IDLE_IMMEDIATE with UNLOAD
* Segmented DOWNLOAD_MICROCODE
* Gen1 signaling speed (1.5Gb/s)
* Native Command Queueing (NCQ)
* Host-initiated interface power management
* Phy event counters
DMA Setup Auto-Activate optimization
Device-initiated interface power management
* Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT Long Sector Access (AC1)
* SCT LBA Segment Access (AC2)
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
unknown 206[12] (vendor specific)
unknown 206[13] (vendor specific)
Security:
Master password revision code = 65534
supported
enabled
locked
not frozen
not expired: security count
not supported: enhanced erase
Security level high
92min for SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 50014ee2559ab684
NAA : 5
IEEE OUI : 0014ee
Unique ID : 2559ab684
Checksum: correct
Note that the drive is password protected. If I use 'hdparm --security-disable' with my known password, it fails with the following error:
$ sudo hdparm --security-disable password /dev/sdb
security_password="password"
/dev/sdb:
Issuing SECURITY_DISABLE command, password="password", user=master
SECURITY_UNLOCK: Input/output error
If I try this for few times, the security count expires.
I see three problems that it could have:
- my hdparm/system/whatever does not fully support the drive; maybe the password cannot be accepted?
- maybe the password used by the laptop bios was filled with other characters after my typing: spaces?
- not the password is the problem, but getting information from the drive: not supported by this system?
I assume dmesg is the key, but I can't interpret it. I hope someone could tell me what should I verify/do further, I have no idea what to test anymore.
Last edited by akephalos (2009-08-30 11:27:42)djszapi wrote:Is it a crypted system ? Can't you boot into it from livecd neither ? What did you do immediately before when this error started to occur ?
No, it is not encrypted. Just as an information, it contains 4 partitions: sdb1=NTFS, sdb2=ext4, sdb3=swap, sdb4=ext4.
This error did not occur when I was using it on my laptop, but I took the HDD out and mounted it in my girlfriend's computer, she has another Arch installed there, so I don't meed to boot from this disk, just to be able to read it. The password is a disk password - hardware probably, not for encrypted partitions. I could not disable the password because the original laptop doesn't start anymore, and the BIOS settings on this desktop computer does not support HDD password, but only System password.
So, if the HDD had no passwod set, I could tell you if the reading problem comes from some incompatibility issues, but as for now, I can't tell where it comes from, because I need to deactivate its security with hdparm --security-disable first. But this actually looks to not work, or something.
I'm thinking that the mianboard doesn't support this HDD directly connected, the things I'll do next week are:
- buying an external HDD 2.5 rack
- plug it in the USB
- try again hdparm and anything required to make it read.
If this fails, too, probably the only remaining solution is to find someone with an Acer laptop to put this HDD inside and backup my data, or at least deactivate the pass from the bios setings.
Btw, I think this is something worth mentioning to warn the users in general: this Acer 5520G was of very poor quality, things began to crack right after the one year guarantee expired, beginning with the DVD-writer. -
Connecting ipod touch to computer not working
when i connect my ipod touch to my computer it says that the required software is not installed and that i nned to remove itunes and reinstall it. well ive done it about 5 times and everytime the same thing happens. it worked fine before. then one day i plugged it in and this happened. help! please!
If you don't have access to a computer
If you are using Find My iPhone, you can use Remote Wipe to restore your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode.
With computer:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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