Scan to email error message.

Having the same cannot connect" error message when trying to scan. Am able to print and to use the printer with web services but the scan will not work. Have used the diagnotics and suggested solutions posted. Please send the solution message that seems to be the answer to this problem. I need to use this feature desparately this week!
Thanks!

Hi Mel72,
Thank you for being a member of the HP Support Forums. I see that you are getting a connection error message when trying to use the scan to email feature of your HP printer.
I am presuming that you still have the Photosmart 7520 that you have mentioned in previous threads. There are several steps I would like you try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
Please test the scan to email feature. If it works there is no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Similar Messages

4630 scan to email error message no email app found

4630 scan to email error message no email app found

Hi, Please try: http://www.dummies.com/how-to/content/how-to-set-default-browser-and-email-programs-in-w.html Regards.

Scan to Email Error Message "cannot connect to server. check server name and address"

I have a HP Officejet Pro 8600 Plus.
I've been using this printer for several months. Now am getting an ERROR message when I try to scan to email that it "cannot connect to server. check server name and address"
I'm not sure how to check this. We can all still print remotely via the internet connection.
Anyone have any ideas?

Thanks for the info.,
Did you recently change your operating system or network router that started to cause this error?
Check out this thread - http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Configuring-quot-Scan-To-E-mail-quot-on-HP-...
You may also need to change the printer DNS settings manually - http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-8500-Scan-to-Email-setup-cant-conne...
Thanks

Scanning to email - Error message - username, password incorrect

I have just got a new OfficeJet x576dw. When I try to scan to any of the email address I have sent up an Error message tell me that "username or passowrd incorrect. Make sure both user account and passowrd are vaild"
What is this? Why do i go to make sure these are correct?

Hello MrCharlesAndrew,
To get your issue more exposure I would suggest posting it in the commercial forums since the HP OfficeJet x576dw is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp photosmart 5520 scan to email error message

I can send from my laptop to the printer and it prints no problem
When I try to scan from my printer to my email I get Error Message 901 cannot connect to server.
It has worked fine until today.

Hello catmandoo and adrastos,
Welcome to the HP Support Forums. I understand that each of you is getting an error message when trying to use the scan to email feature of your Photosmart 5520 printer.
There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
Please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Why do i get email error message when e-mail is working ok and settings are correct pop3 email

can anyone help please, i am receiving email error message( cannot get mail user name and password for work is incorrect) I am using a pop3 email accessed from microsoft outlook on desktop pc, my emails come through onto phone sometimes but most of the time i get the error message. i have checked settings with my email provider and they are correct. my iphone5 provider is 02. any advice very much appreciated this is a very annoying problem thankyou

Check the thumbnails for exclamation marks, an indication of missing files. If you have moved images or folders using your computer operating system LR won’t know what you did and the original links will have been broken. You need to point LR to where you now keep the image(s) on your hard drive.
This document has further information.
Adobe Lightroom - Find moved or missing files and folders

I am able to print but cannot scan as the error message shown is that 3510 series is not found.

I am able to print but cannot scan as the error message shown is that 3510 series is not found.
Rgds,
Sanjay

Hi VijayAhuja,
Welcome to the HP Support Forums! I see you are able to print but when you attempt a scan on your HP Deskjet 3510 you get an error message saying the 3510 series is not found.
I would first like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
What did the PSDR find, are you now able to scan with your DJ 3510? If you are still not able to scan please leave me with the following information:
1. How do you have the printer connected, USB or Wireless?
2. What is you current Operating system?
3. Do you have any anti virus programs running, Norton or McAfee, please disable and retry the scan?
I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Emails & Error Messages

Hi Everyone,
I love my 8900 but recently is has started to drive me nuts for two reasons and I wonder if you can help.
I keep receiving emails and in the subject line it says: RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2. These emails are being sent by: [email protected]
How can I stop these from coming through.
At least once a week my screen goes white with Data Error message and I have to reboot the phone. Any ideas why this is?
Thanks every so much for your help.
Lea
Solved!
Go to Solution.

Article ID: KB21849 Network@etp messages are received in the email application and on the BlackBerry smartphone
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Scan to email error on 7520: cannot connect to web servics

Unable to scan to email. Worked previously. Can print wirelessly. Have re-booted printer, wi-fi, etc. I see that solutions have been sent to personal inboxes - please help!

Hello @gigi721!
Thank you for posting on the HP Forums!
I can see your having an issue with the scan to email feature on the Photosmart 7520. I should be able to provide some suggestions that may fix the issue!
What is the issue you are having with the Photosmart 7520 in regards to the scan to email feature? Are you getting any sort of error message?
If you could post back with the information I should be able to provide some more help!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

I cannot send email - error message as follows : 'The sender address (my email address) was rejected by the server smtp.tiscali.co.uk.' I can send email from other apple devices, and the email settings are identical. Any ideas?

For some reason I cannot send email - all was working fine, but now I get the following error message when I try to send email:
'The sender address (my email address) was rejected by the server smtp.tiscali.co.uk'
I can receive incoming mail ok and I can send email from other Apple devices. The problem seems confined to my Mac Book Pro.
Ant ideas?

Hello there, Pablo639.
The following Knowledge Base article offers up some great steps for troubleshooting mail issues on your Mac:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Using a wi fi not mine can't send email error message says my email address not recognised

I am using my IPAD in UK. (friend's wi fi) from Australia
Can receive email ok
Have entered his Outgoing address mail.btinternet.com.
Can't send emails. Error message says server does not recognize my address
What do I do??

Thanks for the response. Unfortunately, things have gotten progressively worse now in another direction. After I posted this, I shut down my computer to go to work. It had to "rebuild" the filevault sparseimage to recover space.
Now when I restarted it, I am missing things from my dock, ? marks are in their place, all of my preferences have been set to some default AND this is the biggie - I have no mail accounts whatsoever. When I click on Mail, it asks me if I want to establish a new account. It looks like the FileVault action has totally screwed up my system.
I tried rebuilding the permissions as recommended above using safe boot. Didn't help. I am now trying to repair the FileVault sparseimage as recommended elsewhere. I think I now see what the problem might be. I have two different sparseimages for the same account with the only difference is that a 1 is appended to the second one. Unfortunately I can't tell which it is. I have a feeling I should repair the 1st one (without the suffix 1). It must not be able to open that and hence that is why it made a second one.
Any other help anyone?
Nick

When I send an email -error message says can't save in folder

my sent emails don't save in the sent folder. When I click send for a new email ... I get an error message that says it can't save to the sent folder. Just started using TB yesterday.

I have a similar problem, except my progress bar never ends. The last thing I should read is message to saved in sent folder. If I close the window, the message does not appear in the sent folder. I have to tell you I have been using Thunderbird for several years now. As of yesterday, it was working fine. Now it isn't and this has left me scratching my head.
stevecc

Scanning/Faxing error message

I have a Photosmart 5520 printer. It was working fine until I changed all of the ink in it. Now I get an error message that the scanning and copying functions do not work, to turn it off and then back on. I have done that and it still does not work. What is the problem here? I did nothing different except to change the ink from the original starter ones to new ones.

Hello there! Welcome to the forums @BelmontGma ,
I read about how you had changed the ink cartridges and now you cannot copy or scan and see an error message. I personally have not heard of changing the ink cartridges affecting the copy or scan functionality, however I do have some ideas!
1. Update the firmware: Getting the Latest Firmware and Product Updates
2. Power reset the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
3. Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Email error message reads: a required resource could not be loaded...

I cannot load email from excite.com email account on my laptop iBook G4 with Tiger OS X10.4 with
512 MB DDR SDRAM. It will start showing 0 or 5 % loaded, then freeze, and the above error message appears after a while. I can access this same excite.com email account on my iMac. I have updated
apps today before trying to access my account online. I have no other account and do not wish to establish any other.

Hi osu7582, and a warm welcome to the forums!
Did it ever work on the iBook?
Is it IMAP or POP account?
Open Activity Monitor in Applications>Utilities, how much Memory free & Hard Disk space does it show?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Email error message

I'm trying to set up a live.com email account on my phone. After putting the email address and password I get a error message (failed). if I go through a search engine, the security asks my for the last four numbers of my phone number. It works that way
but, I need it to work the other way. I have been using this email account on my laptop for years. I'm sure it is just security issues with your server.

Hi,
This is the TechNet forum focus on Windows Server System, and your question is about Microsoft Account(email account log on by phone). I recommend you to post on Microsoft Community(outlook.com) for official support :
http://answers.microsoft.com/en-us/search/search?SearchTerm=phone&IsSuggestedTerm=false&CurrentScope.ForumName=outlook_com&CurrentScope.Filter=oemail-oapps&ContentTypeScope=QnA%2CDiscussion%2CWiki#/outlook_com/oaddacc/QnA,Discussion,Wiki/1
Best Regards,
Eve Wang
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Scan to email error message.

Similar Messages

Maybe you are looking for