Scan to email tiff files cannot be viewed on IOS devices

Hi,
Anyone experienced issues to open attached Tiff files from email scanned from MFP's to IOS mobile devices?

You can't play a Flex web app without Flash. If it were an air app, you could package it for iOS and install it to your phone, but that's about all that is possible.
Now that Steve Jobs has resigned, you may want to try your hand at calling Apple and demanding they allow you to install Flash. Who knows?

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"This file cannot be viewed on mobile devices."

Hi Acrobat.com,
"This file cannot be viewed on mobile devices."
I'm wondering why some of my files online aren't "viewable" with an iPhone (3Gs) and other files are readable.
I noticed that files created (New) on Acrobat.com will not be displayed on the iPhone
while files created on the workstation (Apple) work fine (on both platforms).
Please, please, please, help me.
PS: I searched the forum for an answer or similar post,
without success. May be I din't use the right keywords ; - )

Hi there,
Thanks for posting; I'm sorry to hear that you're having trouble with the Acrobat.com mobile app. The error message that you're seeing (thanks for the screenshot here, very helpful) indicates that the file you're trying to open is not a PDF; the message will appear when you try to open a Buzzword document, for example, or some other filetype that can't be previewed on the iPhone app. We're doing our best to improve the quality of our mobile app, so keep the feedback coming - you can help us by suggesting your ideas for improvements or enhancements at our Ideas site:
http://ideas.acrobat.com
We get a lot of our inspiration from the ideas that users post there, so I encourage you to participate.
Please let me know if you need any more information or assistance.
Best regards,
Rebecca

Scan to Email Error Message "cannot connect to server. check server name and address"

I have a HP Officejet Pro 8600 Plus.
I've been using this printer for several months. Now am getting an ERROR message when I try to scan to email that it "cannot connect to server. check server name and address"
I'm not sure how to check this. We can all still print remotely via the internet connection.
Anyone have any ideas?

Thanks for the info.,
Did you recently change your operating system or network router that started to cause this error?
Check out this thread - http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Configuring-quot-Scan-To-E-mail-quot-on-HP-...
You may also need to change the printer DNS settings manually - http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-8500-Scan-to-Email-setup-cant-conne...
Thanks

Lumia 930, video cannot be viewed on this device

Re: Lumia 930
Dear Sir/Madam,
I have signed up for an expensive contract for above metioned phone couple of days ago, I am very disapointed now that I cannot watch NINEMSN site videos! and I get message " We're sorry, the video you are loking for cannot be viewed on this device" I need to use the phone mostly for this purpose only, if I can't use it then it will be useless and rest of my family members using iphone and android phone and they are able to view all videos from NINEMSN site.
Can I please have a resolution for this issue ASAP?
Thank you
vckumar

Good day, vckumar. Welcome to the Microsoft Mobile Community! Are you able to view videos from other websites aside from ninemsn? I supposed you're using the phone's Internet Explorer app to access this site, right? Does this happen whether you're using the desktop or mobile version of the browser which can be changed under Settings > swipe to applications > Internet Explorer > Website preference? Does the phone require anything that needs to be installed on it for you to be able to watch videos from ninemsn like Flash player? Note that Lumia devices don't support Flash player. Instead, they use HTML5 when playing web media files.
You can also check if there are apps in the Store that will allow you to play videos from ninemsn. Click here: WP - ninemsn.
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Numbers file created w new version of Numbers on my mac and then transferred via Dropbox to my ipad: file cannot be opened by iOS version of Numbers

Numbers file created w new version of Numbers on my mac and then transferred via Dropbox to my ipad: file cannot be opened by iOS version of Numbers

Hi Jocomo,
That's correct. Dropbox does not handle Numbers 3.0 for Mac and Numbers 2.0 for iOS documents well at all. They will probably fix this.
But why are you using Dropbox for this? Numbers has built-in iCloud integration for the very purpose of syncing documents back and forth. It's much easier than using Dropbox even if Dropbox could handle the new Numbers format. And it's now quite reliable.
To enable iCloud with Numbers on your Mac:
In System Preferences>iCloud make sure you have Documents & Data turned on:
And after clicking Options, make sure you have checked Numbers.app:
On your iPad you need to make sure iCloud sync is turned on in TWO places:
Settings>iCloud>Documents & Data>Numbers
Settings>Numbers>Use iCloud
If you have entered the right iCloud credentials on your Mac and iPad, Numbers will then sync back and forth. It's much easier than putting in Dropbox and then having to Open in... , etc. You can of course still keep backup copies of your documents in Dropbox if you want.
SG

Why is my Air application taking so long to show the first view on iOS devices?

I built an Air application that runs on Android devices and iOS devices. The application uses Air 3.4 and Flex SDK 4.6. On my Android device, the application starts in 5 seconds. On my iPad device, the application starts in 90 seconds.
My application has a splash screen, which is launched via the ViewNavigatorApplication property, splashScreenImage.
The application was built in release mode and the SWF file is 1.384M. After I create the ad-hoc build, which includes the Air Captive Runtime, I see the following file sizes and startup times.
iPad 2 - ipa size, 8.6M
12 seconds of black screen. Then my splash screen appears. 80+ seconds of splash screen. Then my first view appears.
Android Nexus 7 - apk size, 4.0M
2.5 seconds of black screen. Then my splash screen appears. 2.5 seconds of splash screen. Then my first view appears.
Here are more details about my app.
It's a video conferencing app. So I have to set renderMode to "cpu". The app has 5 views and several popups. The popups use the SkinnablePopupContainer. The app uses dependency injection as provided by the Parsley framework to share two small data objects between the views. The app uses web service calls to manage the conference state.
The problem occurs at startup. I haven't rendered a view with video logic, and the first view is a welcome page with a scrollable text area for terms and conditions, one button with an icon, one toggle button, and one hyperlink button.
The app has about 400k of embedded images which are rendered using the MultiDPIBitmapSource.
The app has 43.3K of icons for the various sizes as specified in the application xml file.
Any help would be greatly appreciated.

I figured out how to resolve the issue. I had to change the renderMode from "cpu" to "direct". That solved the problem, and the application performs perfectly. Even the video displays work ok. It's interesting that Adobe advises against using "gpu" or "direct" renderMode when displaying video. I need to figure out why and make sure the application is acceptable as is.
I have more testing to conduct, but I'm very encouraged.

Word and Pages-files cannot be viewed on iPhone

I have experienced that I cannot upload a word-file (.doc) or Pages 09 and view it on my iphone. i have tried both mail and air sharing neither work. iPhone knows the type of doc, so that's not the problem. Any hints or is it due to the new software?

Before finding this thread, I posted a similar inquiry over on a related thread
http://discussions.apple.com/message.jspa?messageID=8987900#8987900
In it, there is a suggestion to save documents in Pages '09 using the old Package format rather than the new monolithic file format. I tested it on my iPhone and the document DOES display that way. The problem is I don't know an easy way to convert from monolithic files to Packages, nor am I sure that it's a good idea other than enabling iPhones to see the document. I'm hoping iPhone software updates fix the problem.

PDF Files Cannot Be "viewed" Today

Yesterday and the day before I could "view" PDF internet files/forms - today I cannot. No problem using Firefox. My version of Adobe Reader is 7.0.8, also, have Adobe PDF Viewer plugin v 7.0.5. No changes have been made to my system. This is the web site I was using and the Window > Activity info.
http://www.irs.ustreas.gov/pub/irs-pdf/f1040.pdf
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My iBook is OK..

Problem solved. Downloaded new Adobe Reader. Old Readed bad...

PDF file cannot be viewed from OA Framework page.

Hi all,
I have developed an OA Framework page which shall present an XMLP report in pdf within the browser.
When I click on my menu item which opens the oa page, the Open file.. diaglog appears. When I open or save the file (and thereafter opening if) the following error appears: _Acrobat could not open [filename] because it is either not a supported file type or because the file has been damaged._
I can open the file if I go to the server and copies the output file to my own machine.
The error that i'm describing is happening on the server and NOT in my development environment. I cannot get it to work at all on my own machine.
Some facts:
JDeveloper 9i RUP7
XML Publisher 6.5.3
APPS 11.5.10 CU2
The code:
package bksv.oracle.apps.bkfnd.bkrepgw.webui;
import oracle.apps.fnd.common.VersionInfo;
import oracle.apps.fnd.framework.webui.OAControllerImpl;
import oracle.apps.fnd.framework.webui.OAPageContext;
import oracle.apps.fnd.framework.webui.beans.OAWebBean;
import oracle.apps.fnd.framework.OAApplicationModule;
import oracle.apps.fnd.common.AppsContext;
import oracle.apps.fnd.framework.server.OADBTransactionImpl;
import oracle.apps.xdo.dataengine.Parameter;
import oracle.apps.xdo.oa.util.DataTemplate;
import oracle.apps.xdo.oa.schema.server.TemplateHelper;
import java.io.OutputStream;
import java.io.FileOutputStream;
import java.io.InputStream;
import java.io.FileInputStream;
import java.util.Properties;
import java.util.Calendar;
import java.text.SimpleDateFormat;
import com.sun.java.util.collections.ArrayList;
import com.sun.java.util.collections.Iterator;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.ServletOutputStream;
import oracle.cabo.ui.data.DataObject;
* Controller for ...
public class ReportGenerationCO extends OAControllerImpl
public static final String RCS_ID="$Header$";
public static final boolean RCS_ID_RECORDED =
        VersionInfo.recordClassVersion(RCS_ID, "%packagename%");
   * Layout and page setup logic for a region.
   * @param pageContext the current OA page context
   * @param webBean the web bean corresponding to the region
public void processRequest(OAPageContext pageContext, OAWebBean webBean)
    super.processRequest(pageContext, webBean);
    String currentDateTime = ReportGenerationCO.now();
    String filename = "/home/appsamba/kkristoff/KKR_TEST_" + currentDateTime;
    //Get application context
    OAApplicationModule am = pageContext.getApplicationModule(webBean);
    AppsContext appsContext = ((OADBTransactionImpl)am.getOADBTransaction()).getAppsContext();
    DataObject sessionDictionary = (DataObject)pageContext.getNamedDataObject("_SessionParameters");
    HttpServletResponse response = (HttpServletResponse)sessionDictionary.selectValue(null,"HttpServletResponse");
    // Set the Output Report File Name and Content Type
    String contentDisposition = "attachment;filename=" + filename + ".pdf";
    response.setHeader("Content-Disposition",contentDisposition);
    response.setContentType("application/pdf");
    //Initilization//
    try {
      ServletOutputStream os = response.getOutputStream();
      DataTemplate dataTemplate = new DataTemplate(appsContext, "CS", "BKCSSR");
     //Get Parameters
    ArrayList parameters = dataTemplate.getParameters();
     //set Parameter Values as ArrayList of oracle.apps.xdo.dataengine.Parameter
      Iterator it = parameters.iterator();
      while (it.hasNext())
         Parameter p = (Parameter)it.next();
         if (p.getName().equals("P_INCIDENT_NUMBER")) {
          p.setValue("369");
         if (p.getName().equals("P_REPAIR_ORDER_NUMBER")) {
          p.setValue("");
         if (p.getName().equals("P_REPORT_NAME")) {
          p.setValue("Service Request Overview");
         if (p.getName().equals("P_SERVICE_TYPE")) {
          p.setValue("ALL");
     dataTemplate.setParameters(parameters);
      dataTemplate.setOutput(filename + ".xml");
      dataTemplate.processData();
      OutputStream outputStream = new FileOutputStream(filename + ".pdf");
      InputStream inputStream = new FileInputStream(filename + ".xml");
      Properties prop = new Properties();
      // Process template
     TemplateHelper.processTemplate(appsContext, // AppsContext
     "CS", // Application short name of the template
     "BKCSSR", // Template code of the template
     "en", // ISO language code of the template
     "00", // ISO territory code of the template
     inputStream, // XML data for the template
     TemplateHelper.OUTPUT_TYPE_PDF, // Output type of the procesed document
     prop, // Properties for the template processing
     outputStream); // OutputStream where the processed document goes.
      String sByteArray = outputStream.toString();
      byte[] outputBytes = sByteArray.getBytes();
      response.setContentLength(outputBytes.length);
      os.write(outputBytes, 0, outputBytes.length);
      os.flush();
      os.close();
    inputStream.close();
    outputStream.close();
     } catch (Exception e)
        //throw new OAException("An Error has occured master: " + e.getStackTrace().toString(), OAException.ERROR);
   * Procedure to handle form submissions for form elements in
   * a region.
   * @param pageContext the current OA page context
   * @param webBean the web bean corresponding to the region
public void processFormRequest(OAPageContext pageContext, OAWebBean webBean)
    super.processFormRequest(pageContext, webBean);
public static final String DATE_FORMAT_NOW = "yyyy-MM-dd";
public static String now() {
    Calendar cal = Calendar.getInstance();
    SimpleDateFormat sdf = new SimpleDateFormat(DATE_FORMAT_NOW);
    return sdf.format(cal.getTime());
Thank you in advance.
Regards
Kenneth
Edited by: Kenneth_ on 2010-07-30 12:58
Edited by: Kenneth_ on 2010-07-30 13:33

I have now found a solution to this problem. Thank god!
See the code below.
Thank you all for helping me getting this far.
Kenneth
package bksv.oracle.apps.bkfnd.bkrepgw.webui;
import oracle.apps.fnd.common.VersionInfo;
import oracle.apps.fnd.framework.webui.OAControllerImpl;
import oracle.apps.fnd.framework.webui.OAPageContext;
import oracle.apps.fnd.framework.webui.beans.OAWebBean;
import oracle.apps.fnd.framework.OAApplicationModule;n
import oracle.apps.fnd.common.AppsContext;
import oracle.apps.fnd.framework.server.OADBTransactionImpl;
import oracle.apps.xdo.dataengine.Parameter;
import oracle.apps.xdo.oa.util.DataTemplate;
import oracle.apps.xdo.oa.schema.server.TemplateHelper;
import java.io.OutputStream;
import java.io.FileOutputStream;
import java.io.InputStream;
import java.io.FileInputStream;
import java.util.Properties;
import java.util.Calendar;
import java.text.SimpleDateFormat;
import com.sun.java.util.collections.ArrayList;
import com.sun.java.util.collections.Iterator;
import java.io.ByteArrayOutputStream;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.ServletOutputStream;
import oracle.cabo.ui.data.DataObject;
* Controller for ...
public class ReportGenerationCO extends OAControllerImpl
public static final String RCS_ID="$Header$";
public static final boolean RCS_ID_RECORDED =
        VersionInfo.recordClassVersion(RCS_ID, "%packagename%");
   * Layout and page setup logic for a region.
   * @param pageContext the current OA page context
   * @param webBean the web bean corresponding to the region
public void processRequest(OAPageContext pageContext, OAWebBean webBean)
    super.processRequest(pageContext, webBean);
    String currentDateTime = ReportGenerationCO.now();
    String filename = "/home/appsamba/kkristoff/KKR_TEST_" + currentDateTime;
    //Get application context
    OAApplicationModule am = pageContext.getApplicationModule(webBean);
    AppsContext appsContext = ((OADBTransactionImpl)am.getOADBTransaction()).getAppsContext();
    DataObject sessionDictionary = (DataObject)pageContext.getNamedDataObject("_SessionParameters");
    HttpServletResponse response = (HttpServletResponse)sessionDictionary.selectValue(null,"HttpServletResponse");
    // Set the Output Report File Name and Content Type
    String contentDisposition = "attachment;filename=" + filename + ".pdf";
    response.setHeader("Content-Disposition",contentDisposition);
    response.setContentType("application/pdf");
    //Initilization//
    try {
      ServletOutputStream os = response.getOutputStream();
      DataTemplate dataTemplate = new DataTemplate(appsContext, "CS", "BKCSSR");
     //Get Parameters
    ArrayList parameters = dataTemplate.getParameters();
     //set Parameter Values as ArrayList of oracle.apps.xdo.dataengine.Parameter
      Iterator it = parameters.iterator();
      while (it.hasNext())
         Parameter p = (Parameter)it.next();
         if (p.getName().equals("P_INCIDENT_NUMBER")) {
          p.setValue("369");
         if (p.getName().equals("P_REPAIR_ORDER_NUMBER")) {
          p.setValue("");
         if (p.getName().equals("P_REPORT_NAME")) {
          p.setValue("Service Request Overview");
         if (p.getName().equals("P_SERVICE_TYPE")) {
          p.setValue("ALL");
     dataTemplate.setParameters(parameters);
      dataTemplate.setOutput(filename + ".xml");
      dataTemplate.processData();
      //OutputStream outputStream = new FileOutputStream(filename + ".pdf");
      ByteArrayOutputStream localByteArrayOutputStream = new ByteArrayOutputStream();
      InputStream inputStream = new FileInputStream(filename + ".xml");
      Properties prop = new Properties();
      // Process template
     TemplateHelper.processTemplate(appsContext, // AppsContext
     "CS", // Application short name of the template
     "BKCSSR", // Template code of the template
     "en", // ISO language code of the template
     "00", // ISO territory code of the template
     inputStream, // XML data for the template
     TemplateHelper.OUTPUT_TYPE_PDF, // Output type of the procesed document
     prop, // Properties for the template processing
     localByteArrayOutputStream); // OutputStream where the processed document goes.
      byte[] b = localByteArrayOutputStream.toByteArray();
      response.setContentLength(b.length);
      os.write(b, 0, b.length);
      os.flush();
      os.close();
    inputStream.close();
    localByteArrayOutputStream.close();
     } catch (Exception e)
        //throw new OAException("An Error has occured master: " + e.getStackTrace().toString(), OAException.ERROR);
   * Procedure to handle form submissions for form elements in
   * a region.
   * @param pageContext the current OA page context
   * @param webBean the web bean corresponding to the region
public void processFormRequest(OAPageContext pageContext, OAWebBean webBean)
    super.processFormRequest(pageContext, webBean);
public static final String DATE_FORMAT_NOW = "yyyy-MM-dd";
public static String now() {
    Calendar cal = Calendar.getInstance();
    SimpleDateFormat sdf = new SimpleDateFormat(DATE_FORMAT_NOW);
    return sdf.format(cal.getTime());
}

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As a side note Nero Showtime can open the file and play it...
Message Edited by JKru on 12-10-2009 09:33 PM

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OK...be sure to do them in order though...they are steps, each depending on the success of the prior step...steps 1 and 2 MUST result in some message coming to your BB...if they do not, then proceeding is irrelevant as that step did not succeed.
snarklepants wrote:
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Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
I get a list of dozens of different CDMA lines with numbers. Only one is bolded. I have no idea what I'm supposed to do here. There is nothing about registering on any of the menus on this screen.
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snarklepants wrote:
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
I don't get an option for Help or Delete the email settings. Only to add one.
Is this on the device or via your carriers BIS website? If on the device, you needed to click through that KB to one it links that contains the on-device instructions:
KB15402How to send service books to the BlackBerry smartphone for BlackBerry Internet Service
Let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Not sure why this is happening, but I'm not getting all emails on iPhones and iPads. I've had several emails addressed to my me.com address that show up on my iMac and MacBook, but never show up on our iPhones or iPads. This applies only to my me.com stuff. Even an iTunes marketing email doesn't show up on my iPhone.
I just transitioned to iCould last week and that's when it started. All devices were converted to iCloud and the iMac and MacBook are set up as IMAP accounts.
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This is kind of a strange one.
I'll start off with what I am running:
My computer - Late 2013 MacBook Pro (Retina) running Yosemite (10.10.1)
My Photoshop - CS6 (13.0.6 x64)
And now the issues:
I am not able to view any emailed image files, on any of my iOS devices (using the default mail app) that were created by CS6 on my laptop.
As a test, I had someone in my office create a .jpg using their Photoshop, had them email it to me, and I was able to view it on my iPhone using the default mail app.
So, something in particular with my installed version of CS6 is doing something strange when outputting files that are making them not viewable by the default iOS mail app.
I work in film, and often have to email images to clients (which many of them are using iPhones), so having the images not viewable is a big issue for me.
Has anyone experience anything like this, or perhaps know what may be causing this?
Thanks so much for your input,
Greg

This has somewhat been resolved. This is actually an Outlook issue, Outlook is doing something strange to the image file when emailing that is causing the problem.
Ugh, sorry for the post.

Scan to email tiff files cannot be viewed on IOS devices

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