Scan with Image Capture freezes OS

Since I updated to Mavericks the system freezes when I scan in Image Capture.
This occurs with two different scanners, a Epson Perfection V30 and a Lexmark X364dw.
When I start the scan in Image Capture it seems to work. Then Image Capture shows the message "Saving picture [name of the picture], page 1" and freezes the whole Computer. Only the mouse pointer can be moved.
I only can do a force shut down by pressing the on-button for 6 seconds.
This occurs since I changed to Mavericks. With OS X 10.7 and 10.8 I never had any problem.
My Computer is a MacBook Pro 5,1 (late 2008) with 8 GB RAM, 750 GB HDD, all drivers and software is up to date, the scanner drivers for the Epson and the Lexmark devices are up to date (came on software update). The freeze occurs randomly and happens with the scanner connected via USB cable and also via WLAN.
Of course I tried all things crossed my mind, like repairing permissions, deleting preferences of Image Capture, reset PRAM, but this didn't solve the problem.
The HDD has 425 GB of free space. The files I tried to capture with Image Capture are text documents I wanted to scan with 600 dpi b/w into a PDF file.
Now I'm out of any idea what else I can do and hope to get an advice or a hint here.
Thanks in advance for any advice.
Matthias

I have that in the console, right after the scan:
24/03/2014 17:41:58,000 kernel[0]: process PrinterProxy[1671] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
24/03/2014 17:42:02,000 kernel[0]: NVDA(Private): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
24/03/2014 17:42:02,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
24/03/2014 17:42:06,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x9 = Graphics Engine Error (GR Error 1)
24/03/2014 17:42:06,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xc = Graphics Engine Error (GR Error 4)
24/03/2014 17:42:06,000 kernel[0]: IOVendorGLContext::ReportGPURestart
This issue is very recent, and problably linked to 10.9.2. I scan a lot of documents, and I would have noticed a computer freeze with 10.9.1
I will try with another user, but I need more time for that.
Thanks

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Trouble Printing PDF's scanned with Image Capture

OK this is a strange problem. I have Macbook Pro and a Lexmark E230 laser printer which prints everything out just fine in safari, word, pages, numbers - anything except PDF's that are specifially scanned with the Image Capture application.
I printed four PDF's that were made from different sources, some just assembled JPEGs, one that was text printed from Pages, and another instruction manual randomly downloaded from the internet. All printed fine.
My wife and I scan a lot for our home business and any PDF that we have scanned using Image Capture prints only the first page, then hangs, and then the rest of the document does not print. If I try to print the second or other pages manually, I get an error printed on the page saying :
ERROR: limitcheck
OFFENDING COMMAND: image
STACK:
And the image partially prints.
I am aware of all driver issues, have tried using old drivers, completely reset the print system using the OPTION and ( - ) key in the printer system prefs. I have also used the most up to date drivers, nothing seems to change this. I am also aware of a printers limitations as far as using images or PDFs with a lot of memory.
The thing that makes me confused is that this all seemed to work perfectly before (in Lion) and even during the inital stages of Mountain Lion. At some point (this is on my wife's computer), I'm not sure when the issues started exactly, I was unable to print PDFs scanned with Image Capture properly.
This used to work, now it doesn't. Printer hasn't changed, types of documents haven't changed. Any ideas?
Thanks so much,
Jim

Welcome to Apple Discussions, bubblebanium!
I have experienced your problem on several occasions and found the culprit to be a corrupt font. Try selecting everything in the document and changing it to a font that you are certain prints. If the problem persists, try copying everything and paste it into a new document. If your document is several pages, try printing one page to hone in on the problem.
If the problem still persists, does your document have bullet items? If yes, and the bulleted items were created with the automatic bullet feature, then the problem may be the default font used for that feature (most likely the Symbol font).
To change to a different font, go to the Format menu, select Bullets and Numbering. Click on the style of bullets your document uses and then click the Customize button. In the next window, click on the shape of bullet your document uses and then click the Font button below. A Font window appears in which you can then select a different font. Afterwards, if the document prints, then the default font is probably corrupt and you may want to replace it with a good copy.
Hope this helps.

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I have a strange problem scanning using Image Capture and an Epson Workforce 600 printer/scanner/fax.
The preview scan looks like this. When opened in Pixelmator, it looks similar.
After a reboot, the preview images from the scanner are okay, images scan fine but only for a short time. Then it goes back to something like the image above.
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In the end, I did a clean re-installation of the system software -- our iMac was having other issues.
I think that the "garbled" image was a known Pixelmator/Graphics card problem.
http://support.pixelmator.com/viewtopic.php?f=5&t=10339
Apparently, they have, "...top men working on it right now."
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Following tips (by "Lexmark Listens" and others) I succeded in printing (via USB and wifi) to a Lexmark X4550.
But when scanning (via USB) using the Image Capture app (included in Mac OS), Image Capture sees the scanner a couple of seconds, then complains that no scanner is connected (although it still is).
This happens with a MacBook (Pro), but not with another MacBook (white).
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How can I completely remove all files related to Lexmark printers&scanners and try again installing from a clean state?
(I see in other posts that a Lexmark Uninstaller is sometimes located in HD/Library/Printers/Lexmark/YEAR/ ; I used to have one here, but it was removed during previous attempts at getting the scanner working ; and anyway when I run this Uninstaller at the time, it did not completely clean the /Printer/Lexmark)
My problem is very similar to this one described in this bug report in Lexmark knowledge base:
http://bit.ly/MOR9bd
But the patch proposed is "For Mac OS X 10.6 only" and titled "LexmarkPro800-Pro900SeriesQFE1.0.0.dmg" so I don't think it would work for a Lexmark X4550. (Indeed I installed this patch and the problem is still there).
As for the workaround suggested, "When using Apple's Image Capture application, do not use the "Show Details" option [...]", I can't get it to work: as soon as I launch Image Capture, it starts scanning (a preview) and the "Show Details" bouton is grayed out.
I've already spent many hours trying to get this printer-scanner to work with my Mac.
Any suggestion would be very helpful!

Same issue, sort of. After ML upgrade, Lexmark x264dn fails to register as a printer & scanner, there is no scan tab anymore. Also, image capture application is stuck in a crash loop until I disable mDNS (bonjour) on the printer. Still, it does not register as a scanner anywhere (protoshop, image capture, preview...)
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How to avoid tiny rectangles showing up as separate pages in multipage PDFs scanned with Image Capture?

I'm not sure I'm posting this question in the right forum. I am having a scanning problem. I’d appreciate it if anyone could explain what’s happening and suggest how to avoid it or how to fix it after the fact. I’m using a large-format scanner, the HP Officejet 7610, with a MacBook Pro, running OS X Yosemite, v.10.10.1. I am using Apple’s Image Capture app, v.6.6, for scanning software. I am scanning some newspapers, with text and photos on the pages, which are about 11” x 14-3/4” in size. I am making multipage PDFs, each about 10 pp., at a resolution of 300 dpi. Sometimes, when I scan a single page or multiple pages, one or more tiny rectangles of scan show up in the resulting PDF, following a normal page or between pages. In the Acrobat Reader, this tiny rectangle shows up as a curious little box, much less than an inch on a side, and when the PDF is printed out, the tiny rectangle is printed, too, as though it were a separate page. Why is this rectangle showing up in my scans? Is there a way to keep from getting it? After it has been made a part of a multipage PDF, is there any way to get rid of it, keeping the rest of the scan?

I haven't received any replies to the question I recently posted, but one work-around that HP suggested is to use different scanning software. Instead of Image Capture, I used the HP Scan.app that came with my all-in-one printer. I haven't seen those rectangles in my PDFs since switching.

Tiny rectangles showing as separate pages in multipage PDF scans with Image Capture?

I am having a scanning problem. I’d appreciate it if anyone could explain what’s happening and suggest how to avoid it or how to fix it after the fact. I’m using a large-format scanner, the HP Officejet 7610, with a MacBook Pro, running OS X Yosemite, v.10.10.1. I am using Apple’s Image Capture app, v.6.6, for scanning software. I am scanning some newspapers, with text and photos on the pages, which are about 11” x 14-3/4” in size. I am making multipage PDFs, each about 10 pp., at a resolution of 300 dpi. Sometimes, when I scan a single page or multiple pages, one or more tiny rectangles of scan show up in the resulting PDF, following a normal page or between pages. In the Acrobat Reader, this tiny rectangle shows up as a curious little box, much less than an inch on a side, and when the PDF is printed out, the tiny rectangle is printed, too, as though it were a separate page. Why is this rectangle showing up in my scans? Is there a way to keep from getting it? After it has been made a part of a multipage PDF, is there any way to get rid of it, keeping the rest of the scan?
This question was solved.
View Solution.

Hey there @Rudyard , welcome back
I read through your post about the scanning issues you're having, and I'd like to help!
Please try scanning with the HP Scan software to see if the same quality problems happen, and if so, try these steps in order:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Install the full feature driver: HP Officejet 7610 Wide Format e-All-in-One series Full Feature Software and Drivers
Also install the Apple driver: HP Printer Drivers v3.0 for OS X
I hope that helps, let me know the results!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Problem scanning with Image Capture

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Message was edited by: dimatrod

I've got the same problem w/my Epson perfection3490. Hope someone can help us both.

Epson 1640xl does't work with image capture.

I have an epson 1640XL scanner. I know the epson scan utiliy doesn't work with Snow Leopard. I have been instructed to use Image Capture.
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I had all the problems stated above, while trying to scan with Image Capture. I got nothing but the "the scan operation is cancelled", after multiple tries. I called Epson. They said there was no driver that would work with OS X 10.8.4 for this scanner, and suggested that I call Apple. Apple said there was nothing they could do, and that I should call Epson. I followed the advise someone gave above, and downloaded EPSON Scan 3.8.0. The Epson software didn't work. It didn't seem to be able to pick up the 1640 XL. But, suddenly, I could preview with Image Capture. It was progress, but wouldn't work past the Overview step. The Scan button was "greyed out", not allowing me to proceed. I then tried importing through Photoshop. It works! Go to File/Import/Images from Device and you will get beautiful scans. Good luck, everyone.

Epson scan under Lion with image capture

The first scan I made with image capture at 150dpi appeared usable.
However the letter scanned was no longer white but slightly green and pink and the file size was at 3,8Meg!
A pdf at 150dpi for an A4          :          3,8M
A jpg at 150dpi for an A4          :          549Kb
A pdf at 96dpi for an A4           :          1,5M
A jpg at 96dpi for an A4           :          209Kb
With the Epson Scanner Software I had good rendering and an A4 page was around 100 and 200Kb in jpg or pdf.
What’s going on! The new software caused a 1800% increase in the file size!
I am stuck with my scanner and papers.
The image correction is limited.
The pdf files created are enormous.
There is no way we want to work and start to store this files!
A quick solution is needed to correct the situation.

A bit of history taken from Wikipedia:
http://en.wikipedia.org/wiki/Rosetta_%28software%29
Rosetta is a dynamic binary translator for Mac OS X which allows many PowerPC applications to run on certain Intel-based Macintosh computers without modification. Apple released Rosetta in 2006 when it transitioned the Macintosh platform from the PowerPC to Intel processor microarchitecture. The name "Rosetta" is a reference to the Rosetta Stone, the discovery of which made it possible to comprehend and translate Egyptian hieroglyphs.
Rosetta is based on QuickTransit technology.[1] It has no graphical user interface, which led Apple to describe Rosetta as "the most amazing software you'll never see."[2]
Rosetta was initially included with Mac OS X v10.4.4 "Tiger", the version that was released with the first Intel-based Macintosh models.[3]
Mac OS X v10.6 "Snow Leopard" does not include Rosetta by default but retains an option in the installer for the user to include it. It can also be automatically installed by the system if needed at a later time.
Mac OS X v10.7 "Lion" neither includes nor supports Rosetta at all. Therefore, with Lion, the current Macintosh platform drops support for PowerPC applications.
" WIKIPEDIA.
The discs wich came with a scan are mainlly PowerPC.
Epson no more do Scan software, driver yes to be used by Image Capture or other.
They are all the same, want to sell hardware not software.
For me, To stay at a reasonable file size limit, I do clear choice between what will be B&W and color.
In Image Capture : the Black and White can be treated directly in PDF, using:
- Image correction :
     - Contrast to full
     - Brightness one step
With color I have quite no choice, JPEG:
- Image correction
     - Brightness +3
After in a viewer I do a color autolevel.
If I want it in PDF, save in PDF and finally apply a "in house" Filter from ColorSync Utility.
I don't use the built in "reduce file size", it's too extrem and the results are very poor.
Regards
B.

Can I scan documents with Image Capture?

I can no longer scan documents with my HP printer now that I have Maverick. I can scan pics with Image Capture. Is there any way to scan documents with image capture or with some other software?

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Scan with Image Capture freezes OS

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