Scan works, print says it works but doesn't

Hi all! Everyone seems to have the opposite problem - wireless printing works but scan doesn't. Not me! I can choose "scan" from my printer OR computer interface and it starts right up. Problem is, when I go to print it goes through the "printing" screen then says "print job complete" (no hangups or errors or something in the print queue to delete - it's in the queue then it disappears as though printed), but...no business results on the printer end!
Before you ask, yes the printer works (can print from SD card inserted directly to printer, or from old computer connected via network). Yes I have turned everything off and back on. Yes I tried downloading the HP print & scan doctor, and it says everything is fine, sees ink levels etc, but its test page behaves the same as any other print job. Yes I have deleted the whole HP shebang and re-downloaded and re-searched/connected my computer via the wireless network. And, as aforementioned, it scans. Oh, and tells me my ink levels! So clearly there is communication, just not for this. What weird sub-setting am I missing?
And also, if you can resolve this, can you give me an idea whether it is suddenly going to start printing the 80 pages or so that I've tried to beam over, so I can stop it? : )
Thanks muchly!
This question was solved.
View Solution.

Hi @theshrew 
Please try bypassing the spooler to see if you can print directly to the printer.
1. Click on start and go to devices and printers.
2. Right click on  the printer and click on printer properties.
3. Choose the option "Print directly to the printer".
4. Click apply and then ok.
If this works follow the next steps and try to print again.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box
Type services.msc and press Enter
Locate Print Spooler and double click on it to open the Spooler properties 
Make sure startup type is set to Automatic, if it is not please click on the drop down and choose Automatic
Under Service status, please Stop the server, and then wait a moment and click Start
If bypassing the spooler does not result in a successful print, let me know.
Also, what printer model do you have?  How Do I Find My Model Number or Product Number?
Are you getting any error message, or does a blank page print? The more detail I have the better
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

  • I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.

    I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.

    I'm having similar issues with my phone.  I got my first iPhone recently, only had an iPod touch gen4 for a little over a year.  Updated to 6.0.2 when we got the phone (iPhone 5) a few days before Christmas.  When I got home on the evening of January 11, my phone would not connect the router anymore.  I was able to get it to connect after resetting the phone and the router, updating the router, and manually connecting.  That laste for a few minutes and then wouldn't work anymore.   I live in an area with very limited service, we have a network extender installed to help, and I am barely getting a 3G signal at times.
    My wife's iPad 4, my touchiPod 4, and all of our laptops are working just fine on the router.  When I dropped my kid off at school today, I noticed that I am not even seeing the school network anymore from the parking lot where before I got 3 or 4 bars and could connect to their wifi when I was there.  Today my phone goes back and forth between seeing my home network but not connecting, to not even seeing the network at all even from the same room that the router is in.
    Hope Apple fixes this problem soon..............

  • Hello, I've installed Lion but now it says I can't use the Cloud as I need the Apple ID Password to use Back to My Mac. I've obtained several new Apple ID passwords which work ok on my phone but doesn't seem to be the password it's looking for?

    Hello, I've installed Lion but now it says I can't use the Cloud as I need the Apple ID Password to use Back to My Mac. I've obtained several new Apple ID passwords which work ok on my phone but doesn't seem to be the password it's looking for.Does anyone know what's needed please ??

    It's probably looking for the Apple ID & Password you used to purchase Lion, or ML as the case may be.
    Thse are the Mountain Lion forums, is that what you meant?

  • I cant get my camera to work it says its on but has no feedback, any ideas?

    i cant get my camera to work it says its on but has no feedback, any ideas?

    Here are my best suggestions for your camera problem:
    • If Apple's http://support.apple.com/kb/HT2090
       suggestions do not help you, (the "reset" suggested there
       often restores normal function,) continue with the following.
    • Use your Mac's Disk Utility to repair permissions and then
       download and apply the latest Combo Update for your Mac OS.
       If you are using OS X 10.7 or later, reinstall OS X.
    • Repair permissions again immediately following the system restart
       that completes the Combo update or reinstall.
    Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble is caused by a hardware problem, there are no user serviceable parts of the camera.  For hardware help, contact Apple or an Apple-Authorized Service Provider for service.
    (Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
       Unless you have a current backup, make one now.
      Then use the final "Troubleshooting" suggestion:
    "... contact Apple or an Apple-Authorized Service Provider for service."

  • New iphone says "sync complete" but doesn't download any music?

    I have had iTunes and used it without incident with my iPod. Just bought an iphone today but when I went to sync with iTunes for the first time it prompted me to updated to latest version which I did. For some reason it seems to sync to my iphone, says "sync complete", but doesn't download anything from my library. Iphone still says "no content". First day home with iphone. Not real happy about it.
    Help please?

    Make sure you have checked "Sync Music in the music pane when connected to iTunes.
    Look at pages 13-15 in the User Guide available here: http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

  • I installed kodak all in one printer but its not working, it says its ready but its not printing

    I installed a kodak all in one printer 5250 and it says its ready but won'nt print the test page. what can I do?

    When you go to System Preferences > Printing, is the new printer found there?

  • My iphon 4s does'n t work and says  sim locked but my sim card is unlock

    My  iphone does'nt work and shows    sim locked   but when I use another mobile , my sim card isn't locked & it works , how can I resolve the problem with my iphone ?  Thanks

    Its not the Sim which is locked - its the phone.  You are trying to use a phone which is locked to a particular carrier - which is not the same carrier as the Sim you are trying to use.

  • Blend not working on Mac - it pairs, but doesn't show files on paired computer

    Why? This did work for the first while, but now no longer shows my computer files on Blend...

    Thanks for the followup!
    You can set the default calendar for new events with this info from the iPad iOS 8 user guide:
    There are several settings in Settings > Mail, Contacts, Calendars that affect Calendar and your calendar accounts. These include:
    Default calendar for new events
    And to add your Gmail contacts to your Contacts in the Menu Bar:
    Contacts can manage your contact information from other accounts, such as Facebook and Google. Just add those accounts (choose Contacts > Add Account), and you’ll have access to all your current contact information from anywhere.

  • Deskjet 1000 printer says "no paper" but paper already loaded

    I use deskjet 1000 printer.
    it says "no paper"
    but paper already loaded.....
    how should i do?

    Hi Dona,
    I would like to get a little more information to better assist with troubleshooting.  First, does the error on the LCD of the printer indicate it is attempting to pull from the cassete or the Automatic Sheet Feeder?  It should indicate this at the top of the error.  Also, Are you printing a document or photo?  Lastly, what program are you printing from?
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Citrix Receiver - AppWorld says for Classic but doesn't work

    (Posted this in the other forum for downloaded apps, reposting here since I seemed to have posted in the wrong forum.)
    http://appworld.blackberry.com/webstore/content/34621918/?lang=en
    Something wrong with the compatibility? Website says compatible with Classic when you mouse over Supported Devices, but when I load it on the device it doesn't work.
    Sideloading from Citrix doesn't work either, it says the app has been replaced and told me to redownload from World.

    Citrix themselves provided a BAR file. I used BB10 App Manager via Dev mode.
    http://www.citrix.com/downloads/citrix-receiver/other-platforms/receiver-for-blackberry10.html

  • Flash 10.1 for OS X says "install successful" but doesn't work

    I've tried on numerous occasions to download Flash Player 10.1 for OS X 10.4.11 but even though I get the "download successful" and "install successful" notifications, when I try to access a flash site it prompts me to install flash player. If I search for Flash Player I cannot see it in any of the applications or utilities. Please help!! Thanks

    HI,
    Try uninstalling the current copy of Flash then reinstalling then repair permissions.
    Uninstall Flash
    Install the most recent version of Flash here.
    Adobe advises repairing permissions when troubleshooting Flash.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
    Your Flash plugins are located in /Library/Internet Plug-Ins. You can get information about the plug-in by control clicking the file then click: Get Info
    Carolyn

  • PDF App works fine on Acrobat 7 but doesn't work in Acrobat 8/9

    Hello,
    I have a PDF application that has been working fine in Acrobat 7 for years (for a Fortune 50 company). We had to upgrade our environments to Acrobat 8/9 and the same app either HANGS or Shuts Down when opened in Acrobat 8/9 (Reader and Professional). When I timed some sections of the code, I got down to the following statement (Click action of a button):
    xfa.host.resetData(Home.APHomeSF.somExpression)
    Where Home is a subform on page 1 and APHomeSF is a subform within Home form. This statement takes a fraction of a second in Pro 7 but 18 seconds in Pro 8. The APHomeSF subform has a checkbox, text field, date field and a button. Even when I changed the reset statement to resetting ONLY the checkbox:
    xfa.host.resetData(Home.APHomeSF.FCB.somExpression)
    Pro 8 still took 18 secs to reset the data.  My question is that have any BASIC things changed in Acrobat 8/9 from Ver 7 that are deprecated or not supported, which may cause our application to take longer to run or just shut down.
    I am using Livecycle Designer to edit the application. When I open the application in Livecyle and just save it, I get many "Argument mismatch in property or function argument" errors. Following is one of the places:
    Generating PDF Document...
    Font Service: Default font typeface is Myriad Pro.
    Script failed (language is javascript; context is xfa[0].form[0].CopyContent[0].#subform[0].SPOA[0].SPOAdataRow[0])
    script=viahScripts.noViahNulls();
    var groupsArray = Builder.variables.soScript.getGroupsArray();
    var name = CopyElementName.rawValue;  // PROBLEM LINE
    Error: Argument mismatch in property or function argument
    Now, when I delete the line "var name = CopyElementName.rawValue" with the comment PROBLEM LINE, the error goes away. CopyElementName is just a drop-down list.
    I don't understand what is wrong in this line for it to cause the Argument mismatch error.
    Any help will be appreciated.... THANKS!
    Sunny

    You should post this in the LiveCycle Designer forum.

  • Photo Booth wont work, it just continuously loads but doesn't let me take photos

    It was working fine. I'm not sure if there's been a recent update or something to change things.
    When I load it from my dock/applications it begins to load but continuously shows the spinning loading icon on the black screen. Its as if its not connecting to the webcam to show the image.
    Any ideas?
    Thanks

    If the photos were created on your iPhone you can directly delete them. If the photos were synced from your computer and you can't delete them on the phone. You have to sync with iTunes on computer. You add a new EMPTY folder and sync the empty folder to your iPhone at the "Photos" category.
    [I want to show you the screenshot, but i can not uplaod it.]
    Actually photos will occupy most capacity of our phone space. we want to keep the photos always and don't want to delete them. however, i would like to reduce photo size to free up our iPhone capacity

  • Itunes 11 will not open on my computer. It worked before I restarted it but doesn't work anymore.

    Itunes will no longer work on my computer since it upgraded to itunes 11.

    I'm having similar issue, but with Windows XP.
    I bought a new phone a few days ago and restored my itunes to it from icloud.
    Could the problem be related?

  • HT1203 This isn't working, it says the other person doesn't have access tot he file to download it to.   Help!

    I have moved all the song files to a shared folder which the other user can see and open infinder but when they try to download a song it fails.

    what happens when they just double click the song to play it?

Maybe you are looking for