Scaning issue using iPhone AiO Remote app v4.3

Following 4.3 update on iOS, scaning is no longer working using tray, the app conects to the scanner, it initiates the document feeder to scan, pages get scanned trough, but the application reports failure and displays message to check printers control display. This same behavioour has been noted by several users on iTunes store where they left negative reviews.
How does one report bugs to HP for this instance, apperently a mobile app issue related, and or follow progres and posible fix date for this issue?

Hello,
Thanks for the model info! I don't have any more details regarding when the issue will be fixed. However, I can do a little more digging and I'm willing to continue to provide updates to this message string.
Miles
HP Employee

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Solved!
Go to Solution.

If you are shooting using Live View (through the app) it won't fire the flashes like that. But if you just use the app to release the shutter and review the pics it will. It's been awhile since I've used the app, but there's a button or something to go between live view and standard shooting.
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http://www.p4pictures.com/2011/02/live-view-mode-and-flash-on-your-eos-dslr/

AiO Remote app on iPad/iPhone does not find M1217nfw

Hi,
I have a M1217nfw setup on my WiFi network. I can use Airprint from my iPad or iPhone to print on it - works fine. However I want to use the AiO Remote app on my iPad or iPhone to scan documents from this printer to my iPad/iPhone.
The problem is that when I try to use the app it tells me that it cannot find any printer! I upgraded the firmware on the printer - still no go.
I even tried to connect it using the HP Wireless Direct options - still no go.
Treid to connect using the printer's IP address - still no go.
According to the document http://h20564.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03843137&sp4ts.oid=2... - the M1217nfw is supported by the AiO Remote app.
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Hi @vijar,
Welcome to the HP Support Forums. I see that you would like to learn more about HP’s All-in-One Printer Remote app.
I have included the HP All-in-One Printer Remote Mobile App FAQs document. It has a section dedicated to the printers that support this app and the Laserjet 1217nfw printer is not supported by the app. I have notified the appropriate department regarding the document.
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Happytohelp01
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Hey @iDADx7,
Welcome to the HP Support Forum.
I understand you're encountering a document formatting issue when using the HP All-in-One Printer Remote app with your HP Officejet 6600 e-All-in-One Printer. I would like to help.
What version of iOS are you working with? Try uninstalling the app and then clicking here to reinstall. Does the issue persist?
Please let me know the result of your troubleshooting by responding to this post. Thank you for posting in the HP Support Forum and have a great day!
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I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Hello @mbranch37,
Welcome to the HP forums.
I understand that you are having a problem with the AIO app, as well as what sounds like a web services issue.
I would like to help.
Before working with the app, I would like to make sure the printer is fine.
On the front panel of your printer touch the Web Services icon. (also known as the ePrint button)
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Aardvark1
I work on behalf of HP
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Hi all,
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Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Replied on: http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/HP-AiO-Remote-will-n...
TwoPointOh
I work on behalf of HP
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@Ashley8
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You will need to use your desktop/computer as your go to scan for the m177.
Sorry
I am an HP employee.
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