Scanjet 8300

I've hit a major snag with my HP Scanjet 8300 scanner. I've been having problems with it over the past week... crashing at hte end of scan jobs while transmitting to the PC. The scanner was still working, but the frequency of problems was growing.
I ran the "check updates" function in the HP Scanning Software and it responded that there were no updates. I went to the HP website and found the HP Print and Scan Doctor. When I ran it, it found a problem with the "fron panel software" and recommended I reinstall the software. So, I uninstalled the software and rebooted, but then discovered that there is no "Full Feature Scanning Software" available for WIndows 8.1 (even though I previouly had a copy). When I folow the Windows support link: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03408379 I see a table that indicates the HP Scanning Software IS supposed to be available. But it isn't. There is a patch for it, but hter software isn't present.
Where can I get a copy of the software? The basic driver is adequate for scanning pictures, but doesn't work for scanning negatives and positive film (slides) which is what I have been using the scanner for.

Hello Daysmith
The Scanjet products are commercial scanners. As such, I suggest posting in the HP Business Support forum for a better chance at finding a solution. This is the HP consumer forums and not as many are familiar with the software and hardware with Scanjets.
You may find the Commercial Scanjet board here.
http://goo.gl/lHpYs
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

Similar Messages

Scanjet 8300 and Mac OS X 10.9

Does a Mac with OS 10.9 (Maverick) need a new driver in order for a Scanjet 8300 to work?
After scanning, I get this error message when I try to save the image: An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only."
When will a driver be available?
Is there a workaround?
Thanks

I was just testing this solution and run into the same issue with the second document I try and save. The first one after opening HP Scan always seems to save. Unfortunately, even when it does save the image is completely gray. This happens no matter what image format I use.
I will have to see if there is going to be a Mavericks update for a product this old.
-= Adam
I work for HP

HP Scanjet 8300 Horizontal Lines when scanning 35mm at 2400 dpi

When I scan HP Scanjet 8300 35mm the horizontal lines at 2400 dpi .. please tell me how can I calibrate the scanner.. or how could I control the light of TMA .. anybody If know about any software regarding this please reply me at [email protected]

[mi] EQ overflowing. The server is probably stuck in an infinite loop.
Seems a little suspicious, though its kind of a generic error message. Lots and lots of google hits on that one.
Are you sure none of the libs or executables for xorg-* got damaged before the system called for an fsck? The power went out on me once and my hard drive "forgot" about 75% of my kernel modules, although it was a conventional hard drive and not an SSD.
try re-installing some packages:
pacman -S xorg xf86-video-ati ati-dri libgl
(any more anyone can think of?)
[edit]
Is your copy of that bootchart that blurry or is flicker messing with it? It looks like its been resized even at largest setting. I can hardly read it.
Last edited by wriggary (2010-01-29 04:43:02)

Apple will not let me update my HP Scanner 8300 and will not update it from it's own sources.

I updated my HP Scanjet 8300 a few weeks ago after I received a message on my computer that updates for printer & scanner were available. I have had nothing but trouble since then with the scanner. I also inherited the Trovi virus after that update.
I tried to update the scanner again today, making sure I went through the HP website for downloads. I downloaded the update and followed the instructions for proper installation. This included deleting my present software.   When I tried to install the software update that I successfully downloaded, I got a popup with this message:
"HP Scanjet Update for OS X 10.7.mpkg" can't be opened because it is from an unidentified developer. "
Your security preferences allow installation of only apps from the Mac App Store and identified developers.
“HP Scanjet Update for OS X 10.7.mpkg” is on the disk image “HP-Scanjet-Update-for-OS-X-10.7.dmg”. Safari downloaded this disk image today at 10:10 AM from h10025.www1.hp.com.
I went back to Apple updates and found information that HP no longer updated our HP appliances and that MAC OS X Mountain Lion automatically provided these updates for their Mac users. I restarted my computer expecting to see improvement, but now my scanner is completely gone from my computer and no updates are available.   I am outraged that Apple would completely disable my scanner. I use it all the time.
I really need help. Please!
I originally installed the scanner when I had Snow Leopard.   I now have Mountain Lion - not because I didn't like Snow Leopard, but because I had my computer repaired and they installed Mountain Lion.

I am sorry for the delay in answering. TWC email sometimes takes several days to get to me.
I am embarrassed to say that I did not read closely the message that was provided when I clicked on Control Clicked / Open. I did go back and continue the process and thought I had installed the update. The end message stated that the installation was successful, but I could not find the scanner anywhere, even with intense searching. I have reinstalled it twice again with no scanner installed. I did find files in the Saved Application State but they take only a few KBs of space and the software should have taken 22.4 MBs.
I have messages now posted in two different HP Communities and will continue to try that route to help, but right now it looks dismal. If you have any more explanations or advice I would love hearing from you. Could the Trovi component cause this problem? I thought I was rid of it but I don't really know what to look for other than not having it take over my home page - which it has not done recently.
I really appreciate your help, and I take your advice to heart about not using the older CD and I will not attempt to revert to Snow Leopard. I am really afraid it would mess up iPhoto and that would be devastating.

CanoScan 9000F scanner won't work on my MacBook Pro even though it should be compatible with the Mac 10.7.2 OS.

My new CanoScan 900F scanner won't work on my MacBook Pro even though I've followed all instructions to make it compatible with the 10.7.2 OS. The USB connection isn't recognised. What else con I do?

I have a similar problem with a new CanoScan 9000F which I tried to use without any success on my desktop computer (Mac Pro 5,1) and laptop (Macbook Pro 1,2) both running OS 10.6. Problem is identical on both, viz:
• Scanning process appears to start, a message comes on the screen: Scanning do not open document cover followed by Scanning...
• This is then replaced by the message: Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. 2.155.33
I've spent several hours on the phone with Canon support but having uninstalled/installed/reinstalled/updated/turned on/turned off/unplugged/plugged/restarted innumerable times, the problem is exactly the same. The scanner icon shows up in the Printer & Fax System Prefs (though without the little status lights) and shows as being connected in the USB tree. I think it's a problem with the scanner, Canon bods are suggesting the Macs are at fault and suggest I try connecting to a wintel (hawk, spit) and it's 100km to the nearest Canon service centre.
Any suggestions as to what might be the problem/s and what I might be able to do to fix it/them?
Thanks.
By the way, bought the Canon to replace a HP Scanjet 8300 which I've used for 6 years almost without problems. Any that I have had have been fixed merely by turning the scanner off then on after a 10 second rest.

How to scan slides?

How to scan slides?

Watervrees
Your details are unclear to me regarding the involvement of Premiere Elements (any version) in your question of
"How do I scan slides."
I am not sure if your are
a. In Elements Organizer of Photoshop Elements 12
b. In Elements Organizer of Premiere Elements 12
c. In Photoshop Elements 12 Full Editor
You can scan into the Elements Organizer 12 mentioned above (a or b)
File Menu
Get Photos and Videos
Scanner
and the resulting formats will depend on the specification of your scanner (I can get jpeg, tiff, or png)
You can scan into the Photoshop Elements 12 Full Editor
File Menu
Import
and then look for the name of your scanner.
Before you do the above....
a. Go To
Local Disk C
Program Files (x86)
Adobe
Photoshop Elements 12
Optional Plug-Ins
Import-Export
and make a copy of "Twain_32.8BA" that is in the Import-Export Folder. Do not remove this file, just make a copy.
then
b. Go to
Local Disk C
Program Files (x86)
Adobe
Photoshop Elements 12
Plug-Ins
and paste the "Twain_32.8BA" inside the Plug-Ins Folder (you want the "Twain_32.8BA" as a file in the Plug-ins Folder. Do not put it into a folder inside the Plug-Ins Folder.
then determine if a. b. c recognize your scanner. It may not be. Then you will have to scan to the computer hard drive and then import from the computer hard drive into your applications.
Please let us know the outcome.
The above works for scanning photos. Other depends on the specifications of your scanner.
ATR
Add On...Do you have a copy of the HP Scanjet 8300 User Manual as a backup for information on the use of the scanner.
http://content.etilize.com/user-manual/1011648413.pdf

8300 Freeze and Crash While on Phone

I've had my 8300 since February or so and for the last several months it's been doing this thing where I am talking to someone, when suddenly they get cut off. The screen is usually black at this point (because I wasn't using it anyways) but the red light at the top flashes a few times (though I don't necessarily have any messages), then the screen lights up and I get a turning hourglass. This will stay like this for anywhere from 30 seconds to 5 minutes, during which I cannot do anything (turn it off, even taking the battery out doesn't fix it, as it returns to doing it when I put the battery back in) aside from activate Caps, Alt, or Num Lock (not that those do any good, of course). When it's done doing this, the Blackberry logo comes up and my home screen appears, giving me a message reading "Verifying Security Software". After this, I can use the phone, but it doesn't have the memory of the previous call (in other words, it doesn't show up in my recent call list, nor does it remember who the last person I called was in my address book).
These freeze ups don't happen regularly at all, they're entirely random and I know I'm not accidentally pressing anything to cause it.
I've called tech support at both Blackberry and my service provider, neither of which were much help. Even talking with the people I bought the phone from, they didn't have any idea what the problem was.
One tech support guy did ask me what my memory usage was like and he said it was fine, so it's not that the call is overloading it or something.
Any ideas? I will GREATLY appreciate any help, as you might image this is really really aggrivating. Thanks!

Mine does the same thing too..... screen goes black. Often during a call but sometimes when using the browser or other applications. After a few minutes the watch glass comes on and it basically reboots. It seems to recover faster if I plug it in????? Although it still comes back without being plugged....and starts working again. So I don't think it is a battery issue unless the battery is losing charge for a few seconds.
I am on Rogers in Canada.
I reloaded the software and applications. It did not solve the problem.
It started happening when my 8310 Curve was about 1.5 years old. It was occasional at first. Once every week or two. Now it happens 2 or 3 times per day.
When I reloaded everything from scratch, I did not install any 3rd party applications or restore any databases. It did not fix the problem.
Only thing left to try is a new battery. Don't want to waste $50 bucks on a new battery if the hardware is faulty. Rather just buy a new phone.

How do I use my 8300 as a modem for my laptop

Hi all,
I'm new to this forum. This is my first post...
I'm trying to set up my 8300 smartphone to be used as a tethered modem for my laptop to be able to get the full internet content anywhere with in cell coverage.
Question 1:
I got instructions from the 'BlackBerry HELP' icon on the phone (my question was: how do i use my device as a modem) which seemed very complete. The modem is dial-up and when I try to connect I get Error 718 (basically a timeout error).
Can anyone help?
Question 2:
Since this uses dial-up, would I be using my cell phone minutes?
Thank you, Lar

hello,
first thing is to look on the forum if people have already solved your issue. In this case, the tethering subject is quite frequent. You will certainly find your answer among these discussions :
http://supportforums.blackberry.com/rim/search?submitted=true&type=message&sort_by=score&advanced=tr...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Scanjet 4370 installation problem in windows 7 64 bit

I am trying to install my Scanjet 4370 Scanner to tw o different computers, both use Windows 7 OS, with one using 32 bit the other using 64 bit. Icannot get the scanner to fuinction. Currently I am trying to use it on a laptop with Windows 7 64 bit. According to instructions online, I may have to uninstall certain HP drivers/software first then reinstall it. But I'm not sure which software to uninstall. It took me many hours to get my HP Photosmart D7560 function, and I don't want to accidently uninstall software for this printer as part the process, after spending so many hours to get the printer working. I need help to get my scanner installed and functioning. The scanner is well out of warranty, so HP is useless.

Apparently there is a workaround where you use the driver from the Scanjet G3010 to get your scanner working in Windows 7 http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=457511&swItemId=cs_97451_1&swEnvOid=4063 Lots of older flatbed scanners do not work with Vista and Windows 7. I had to create a virtual Windows XP install last time I wanted to get a legacy flatbed scanner working in Windows 7.

Hp scanjet 4850 drivers for windows 7

i have an hp scanjet 4850 that i would like to use on a windows 7 Pro desktop PC. i am having a problem finding the hp software / drivers for it.
i did look through the hp site. http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=447374&spf_p.... 'Drivers, Software & Firmware for HP Scanjet 4850 Photo Scanner' gives just a basic driver 'HP Scanjet Basic Feature Driver' and 'HP Print and Scan Doctor', which tells me that the basic feature driver is missing items. i know about the hamricks site that sells software, but i do not want to buy software that hp should be providing free.
any ideas?
I-) ihor

Have you tried the Vista full feature driver/software in Compatibility Mode?
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...
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Dont work driver on Scanner ScanJet 300 on winows 7

Please, create new drivers for Scanner ScanJet 300 on Windows 7 platform. I have this divace. Dont work it on Windows 7. Windows 7 and drivers of ScanJet 300 scanner are not complianted.

Hi @Per-Morten
I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP Scanjet 5400c Scanner Drivers page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How can I copy multiple slides with a HP Scanjet 4050 to photoes using Maverick? HP apparently no longer supports this product for this OS.

How can I copy multiple slides with a HP Scanjet 4050 to photoes using Maverick? HP apparently no longer supports this product for OS Maverick.

VueScan
VueScan FAQ

I have AT&T & Curve 8300 running BIS - Can I upgrade-

to version 2.5 of the device firmware along with the companion v4.5 or 4.6 desktop software?
Here's a little background:
I bought my Curve last fall at an AT&T store. I had been a quite satisfied Palm customer since 1994 and so had accumulated over 1500 very detailed contact records, as well lots and lots of appointments. But I had to return my latest Palm device, a Treo 680 within the 30 day warranty period due to a severe problem with battery life. To my frank amazement, it stay charged up enough for use for more 3-4 hours at a time. (I'm a heavy data user but not that heavy!) So I decided to make the big switch, thinking that Palm technology was becoming obsolete anyway and the company's future was in doubt.
It turns out this was a really good move, except for one thing: with the Treo I had become acustomed to not needing to lug my laptop around on planes, etc. because I could do most anything I needed on the Palm, including most MS Office work via the Dataviz software product Documents To Go.   While this software was not yet available for BB at the time, I was told that this was coming in a few months. So I decided to get by without MS Office temporarily - really meaning only the loss of MS Word and Excel because I knew that the Curve integrated well with MS Outlook.
But what I didn't expect was to still be waiting 15 months later!
As I say, I've been very happy with my Curve and Dataviz did in fact come out with the BB platform support a few months ago. However, the issue remaining is that this software requires me to upgrade to at least v4.5 BB Desktop (I'm running 4.3 now) and to upgrade to Curve firmware version 2.5 (I'm running firmware v2.4.2 now).
I was in contact with AT&T "support" again today and I'm still being stonewalled. The trouble is AT&T only supports the software versions I'm running now and apparently have no plans to support anything newer.
Obviously there are no worries about running desktop v4.5, but I have two specific questions about the v2.5 firmware:
1. Can I upgrade the firmware to 2.5 and still safely receive AT&T voice and BIS data services? I guess what I'm really asking is whether there are compatiability issues I shold be aware of???
2. If I find later that have any issues, or AT&T arrests me (kidding, sort of) can I safely downgrade back to firmware v2.2.4?
I don't care a wit about whether AT&T offically supports these O/S versions. There little of that expected or needed anyway. What I'm asking is "will it work technically or is AT&T doing something funky on their network with file transfer protocols, etc.?"
Any feedback here will be much appreciated!
Rodger Beard
Solved!
Go to Solution.

1) Use the link below to your model.
2) Do a complete backup with Desktop Manager. I always do that, AND sync my data/contacts, calendar, to Outlook as well, to be safe.
3) Follow the instructions in the link EXACTLY as posted, and IN ORDER as posted, and you will be fine.
If you have an 8300:
http://www.blackberryforums.com/general-8300-series-discussion-curve/151848-latest-os-8300-v4-5-0-10...
for the 8310:
http://www.blackberryforums.com/general-8300-series-discussion-curve/153055-latest-os-8310-4-5-0-108...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Is it possible to set up a HP Scanjet 8200 series (8290 with ADF) Intel Mac

Is it possible to set up a HP Scanjet 8200 series (8290 with automatic document feeder) on the new Intel based Mac Pro desktop computer (nehalem 2.93 dual processors, 8 core)? Can anyone please steer me in the right direction -- I tried one of the drivers from the HP website and the install reflected that it does not work on intel based computers. Does OS X Leopard come with some type of utility to help me set up the scanner (I don't see where to set it up)? Thanks.

Hi Nicky,
Yes, you can download and install the software. Yay!
HP Deskjet 3050A e-All-in-One Printer series - J611
Select your printer from the list ...
Find and open the pdf document titled:
Install Full Feature Software - Printer
Good Luck!
Click the Kudos Star!
It is a great “Thank You” for the Experts who offer to help!
Kind Regards,
Dragon-Fur

Scanjet G4050- How to scan multiple slides at one time with Image Capture

Using Scanjet G4050 with Mac and OS 10.6. Thus using Image Capture to control scanner. When using the slide template for 16 slides, Image Capture only allows me to select one slide at a time.
Is there a way to fill the template with 16 slides and have Image Capture scan all 16 slides without having to select each one in turn? It is a real pain to have to direct each scan.

Hi jpbear
I am going to take credit for finding the solution that the HP Photo Suite from OSX 5 works in subsequent Mac OSX. Look at this web page.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4019&lc=en&cc=us&dlc=en&sw_lang=&product=3236...
If this doesn't work for you, I am willing to guide you to finding the page. I downloaded a copy a few minutes ago and it was still available. The Photo Suite is actually an amazing set of applications but the one you want to use with your HP ScanJet G4050 is HP Scan Pro. I continue to use it with OSX 9 but other people have reported that it continues to work with OSX 10 as well. It allows me to scan the 16 slides on the bed individually with one pass. It also has some colour balancing function.
Frangelica

Scanjet 8300

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