SCANJET G4050

Scanner worked fine until I downloaded an update from HP. now when I san a negative it errors out when I click finnish. The scan comes out good but will not save. error 4,[(3,33,o)] I have reloaded the software both from disc and web 3x, applied all updates reboted several time with same result.
i AM NOW GETTING AN ERROR THAT SAY PROGRAM STOPPED WORKING, WINDOWS WILL CLOSE. ERROR 8[(4,0,-2147024170)]
Upon further investigation I find that the software saves when scaning a document or picture, just will not save when scanning a negative.

Hi Triplecee,
I see by your post that the scans are coming out black.
I can help you with this issue.
Make sure the scanner is connected directly to a wall outlet. (don't use a power hub or a surge protector)
This ensures the scanner is receiving full power and may help this situation.
I have provided a document to go through the steps to see if it will help resolve this issue.
Scans are Blank, Totally Black, Have a Distinct Colored Tint over the Entire Scanned Image, or Displ...
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you. Contact HP Worldwide.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Similar Messages

Scanjet G4050- How to scan multiple slides at one time with Image Capture

Using Scanjet G4050 with Mac and OS 10.6. Thus using Image Capture to control scanner. When using the slide template for 16 slides, Image Capture only allows me to select one slide at a time.
Is there a way to fill the template with 16 slides and have Image Capture scan all 16 slides without having to select each one in turn? It is a real pain to have to direct each scan.

Hi jpbear
I am going to take credit for finding the solution that the HP Photo Suite from OSX 5 works in subsequent Mac OSX. Look at this web page.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4019&lc=en&cc=us&dlc=en&sw_lang=&product=3236...
If this doesn't work for you, I am willing to guide you to finding the page. I downloaded a copy a few minutes ago and it was still available. The Photo Suite is actually an amazing set of applications but the one you want to use with your HP ScanJet G4050 is HP Scan Pro. I continue to use it with OSX 9 but other people have reported that it continues to work with OSX 10 as well. It allows me to scan the 16 slides on the bed individually with one pass. It also has some colour balancing function.
Frangelica

Scanjet G4050 and driver 1.3.0 + Mac OSX 10.9.4

I recently returned to the combination Vuescan/Scanjet G4050 for the first ime since March this year (after scanning several thousand negs) and found it no longer worked properly. Vuescan no longer recognised the transparancy capabilities of the scanner, but flatbed scans were OK.
I decided to update to the latest driver 1.3.0.
Now on startup the scanner makes an extra noise (a long whine) for ca 30 seconds and the indicator light then flashes (for ever?) turning it off and back on again returns it to a normal standby.
But now Vuescan hangs on startup, or sometimes suceeds on opening but will not respond to scan requests. The scanner sort of works with Image Capture through System Preferences but it is very slow and the images are posterized.
Vuescan is working perfectly with my other scanner, and I have even tried earlier versions of it with this driver with the same results.
THe HP utility is also crashing now and the uninstall program sees nothing.
I have been advised by Ed Hamrick at Vuescan to use the 32 bit version of the program to sidestep this. That hasn't worked yet... will try a complete restart but i'm sending this whatever the result as there seems to be something wrong with this driver...
Utility crash report:
https://www.dropbox.com/s/brma1ymqflzdte3/HP%20Utiliy%20crash%20report.txt?dl=0
Recent crashes and spins:
https://www.dropbox.com/sh/2v5vngsyk6yqtar/AABCUy1UKD-wzcSVtvACgYaMa?dl=0

OK, using the 32 bit version of Vuescan worked with this driver, even if it behaved differently (scans twice) and the scanner is still behaving oddly at start-up (30 second whine then straight into energy save mode)

HP Scanjet G4050 in Windows 7 (64 bit) Error specification 4,[(2,0,8004154),(0,0,0),(3,56,0)]

HP Scanjet G4050 does not get well installed in Windows 7 (64 bit).
Running the programme "HP Print and Scan Doctor". Result: Errors translated for you from Dutch, so I do not have the original error formulation:
Device control: correct
Warning in Control Driverprogramme "There is no communication between the driver and the device.
Windows (WIA)-scan: correct
Warning in HP Twain Scan Error specification 4,[(2,0,8004154),(0,0,0),(3,56,0)]
Register: correct
Warning in HP Scan Flow Manager: part of the software is not installed. Uninstalling (even deep uninstalling) and reinstallation of the drivers and software does not change the results.
Prepanel testing: Everything is allright with your scanner ,although not all tests could be performed.
You can scan with Microsoft Paint.
In addition:
Firewall off - did not help.
Deep uninstallation and reinstallation: did not help.
Is there anybody with an idea about how to identify and obtain the missing elements in my downloads?

In addition:
When checking the installed files, there is nothing called "SolutionCenter".

HP Scanjet G4050 won't scan negatives or or individual pictures Windows 8.1

I have an HP Scanjet G4050 that will not scan negatives or individual pictures. It worked great with my Windows XP.

Hi,
Please try for Windows 8:
HP Scanjet G4050 Photo Scanner
Otherwise, well - use a computer with older Operating system to scan.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Scanjet G4050 won't scan negatives or individual pictures Windows 8.1

I have posted recently, but I can't find it. I have MANY times tried to download everything I can find for my scanjet and it won't work. Then it said to uninstall completly and start again. I cannot uninstall it completely. Now there are drivers missing and such. I appreciate the persons who have tried to help, but I still need help or go and spend another $40. My notebook is an HP and so are my all-in-one eStation and scanjet.

Hi @Jiggerjo
I would like to help you with the scanning troubles you are having. Please try the following steps;
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstalling the Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /unregister, and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type msiexec /regserver, and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Restart the computer
Download and install the software for your Scanjet again. HP Scanjet G4050 Photo Scanner Drivers
You mentioned, you have posted recently and can't find it, use the following link to find all of your previous posts; Latest Posts by Jiggerjo
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Installation issue with Scanjet G4050 with Windows 8.1 64 bit

I have recently replaced aa old PC with an HP Envy 23, operating system windows 8.1, 64bit. I am now trying to install my Scanjet G4050. Having downloaded the software HP Scanjet G4050 Photo Scanner Full Feature Software and Driver I am now trying to run it. Two hours after starting the install it is still at 'checking system' and has not progressed. This is the second attempt, having tried last night and had to stop after an hour with it still 'checking system'. I have (temporarily) switched off antivirus/firewalls in case they were an issue. I had no issues with this installation in the past on Vista.
Any ideas what to try next?

@barkerlee
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Need the full functionality for Scanjet G4050 for Mac OS 10.9

I am Mac user and a few years ago I bought the Scanjet G4050, because the quality and good performance scanning photos and 35mm negative films.
I was pretty satisfied by the results and the perfomance of the HP software. I was able to include all the negative films and the program automaticaly scanned, and separate it in files and with the desired quality.
But, with all the upgrades of Mac OS the features and functionality of the software is becoming worse and worse.
I haven't been able to scan for a while with the OS 10.9. Now the last driver is working and I can scan.
But, why have you HP guys removed the old negative scanning funtionality??? It worked perfectly well and now is a disaster.
Please, tell me you are planning to release a new driver with that functionality again. I expect that support from HP.
Thanks

Try scanning from your Mac. Use Image Capture app in your Applications folder.
Click once on the scanner on the left side, then click on Show Details along the bottom. Along the right side you will see LOTS of options for scanning and saving.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Scanjet G4050 and Windows 7 Home Premium Ver 6.1

I bought the G4050 photo scanner years ago and it worked fine with my old laptop windows XP operating system for the time I had it. But shortly after, I upgraded my laptop to a Dell XPS with a Windows 7 Home Premium. I've never been able to use my scanner since and its been sitting in a box for years now collecting dust. Is there anyway I can make the G4050 work with my Dell XPS lap top which operates with Windows 7 Home Premium operating system? Or am I better off bringing the scanner to the dump after only having ever used it a couple of times. All this new technology has made life very much more complicated if you ask me.

Hi there @yvans2105,
I saw your post about the issue you are having with using your Scanjet G4050 Photo Scanner with your Windows 7 system.
My suggestion is to download and run the full driver and software and install the scanner on your computer. You should be able to use it afterwards!
HP Scanjet G4050 Photo Scanner Full Feature Software and Driver
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How to install HP ScanJet G4050

How do I install HP Scanjet G4050. The message says:
You can't open the application HP Scanjet Scanner Install.app because PowerPC applications are no longer supported.

Hi,
As you use Snow Leopard (v10.6) or higher OS version. be sure to install the latest software below:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3236371&prodNameId=3236374&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=sj-78355-5
If you use Lion (v10.7) or Mountain Lion (v10.8), be sure to install the following update after the installation completes:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=15179&prodSeriesId=3236371&prodNameId=3236374&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=cs-97791-1
Shlomi

Problems re-installing Scanjet G4050

Hi I have had an HP Scanjet G4050 for a few years and recently we have had a problem with scanning from a picture to a file. We get an error suggesting there is a problem with the TMA. However we can scan from slides & negatives to files, pictures to a HP Photosmart, pictures to email.
I have tried to uninstall the software and re-install, using the latest download from the web (setup_full_G4050_14_5.exe), this installed (after uninstalling the existing software), but when it came to configuring the product we get the message that the file cannot be found. The file in question (scan.msi) can be found where it is searching, when I browse and select the file I get the last error message. which sates that the file is not a valid installation package for the product scan.
I am using Windows 7 Professional 32 bit version and have checked that I have full rights to the .msi file. I have logged in as an administrator.
Can you help?

Reading some other forum replies I have sucessfully reinstalled the software using the microsoft fixit. However this hasn't resolved the main issue which was that when scanning from a picture to file didn't work, it came up with an error suggesting that there was a problem with the TMA connection. This was most frustrating. However if I scan slides/negatives to file and then change to picture (after making changes to the TMA cover) the scanner will scan pictures to slides. Any Ideas? I am using windows 7 professional on a Dell XPS M1530, it also gives the same problem on my wife's Macbook Pro (running OS Mavericks).

Orientation of photo in folder on iMac does not match the orientation of photo in preview of the sidebar of a HP Scanjet G4050?

The orientation on the HP Scanjet G4050 preview on the sidebar is Vertical and when it gets saved to the folder on the iMac is Horizontal. This causes great distortion of the photo and renders them unusable.

Contact HP.

Scanjet G4050 and 64-bit MS Windows 7

My Scanjet G4050 will not work with MS Windows 7. It performs fine under XP. The problem seems to be that the HP interface reports not being able to see the device. There is, however, connumication with the device on some level since I can hear it responding to some initial commands from the computer. The error HP error messages are unhelpful. Any ideas?

Hello there,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums - Scanners.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Scanjet G4050 Doesn't Scan - Software Component not found error message

Problem:
I have installed and un/installed the software for this Scanjet G4050. It aways completes the installation successful. All seems fine until I push the SCAN Buttion on the scanner. It launchs the software then abruptly displays an Error! window which says "A required software component was not found..." then says to reinstall the software. I unistall the software and reinstall with exact same results at least 4 times. I have downloaded the lastest software from the download HP web page with exact results. The error info listed is 8,[(8,0,0)].
The COPY button and software works. I can scan preview the same photo in the copy mode, crop it, etc. and print it, but the SCAN button always fails with the Error! message. I think I can throw this HP Scanjet G4050 scanner a good 25 feet. But before it gets launched.... hmmm... maybe Yardapult?
This is a Windows XP (SP3), Dell Precision 360 system.
9/16/14 After following the Waterboy71's suggestion to post this on the Commercial Forums with zero resulsts, I finally threw in the towel. (I need this scanner for work) Returned the Scanjet G4050. Bought and Epson V550. Scanned the very 1st time. Now I can get back to work. I should have pulled the plug sooner. There's just seems to be too many problems with the G4050. What has happened to HP?

Hello Edmo13,
Welcome to the HP Forums.
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Had to reload drivers and updates for my HP scanjet G4050, I now enter image scan to scan photos but nowhere is there a "send" button to get them to iPhoto

Since loading Maverick and then, with the assist of Apple Support, I had to reload drivers and updates for my HP scanjet G4050, I now enter image scan to scan photos but nowhere is there a "send" button to get them to iPhoto.

Here are a couple of ideas:
1. (my favorite) - connect the printer to the router with an Ethernet cable for virtually the same functionality, more speed and fewer connectivity issues.
2. Reset by turning the printer off, holding # and 6 keys while and for a few seconds after turning it back on.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How to add Scanjet G4050 to the Solution Center

Dear Forum,
Recovering from the 'Device XYZ lost connection to the Solution Center' (see other thread), I have one point unresolved: Getting the Scanjet G4050 back as a device in the Solution Center, where it has been working properly next to my Photosmart C410b. Some information:
- Previously, The Photosmart C410b and the Scanjet G4050 were both present and working properly in the Solution Center
- Windows 7 Ultimate
- Photosmart C410B working properly in the solution center, used install software V14.3
- PC connected wired to network
- Photosmart C410b connected wired
- Scanjet G4050 connected via USB (obviously)
- HPPSDr reports an error when performing the 'HP Twain scan' test on the G4050: "A required software component was not found or improperly installed. Reinstall the HP Photosmart software that came with the device, and try scanning again / 4,[(2, 0, 80040154},{3, 56, 0}]" (needless to say I tried this several times...)
- Front panel button from Scanjet triggers an error as well: "The HP imaging device was not found. Try the following step, try bla bla bla' / 8,[{1, 0, -2147221164}]
- Also tried the use V13 of the G4050 software, but no success either.
- Device Manager mentions the "HP Scanjet G4050" properly installed, driver date 5/24/2012, Driver version: 14.0.0.0
Questions: which modules shall be installed, which version and how can I verify that?
Any suggestions?
W.

Still searching for a solution in the various blogs but no luck.
Additional info:
- in my previous post, I mentioned a version v13, this is probably more likely V3 as the filename is 'setup_full_G4000_3.exe' (I seem to have downloaded this file in Sept 2012 and used it for my initial install when setting up this PC, where it worked OK). I apologies or any confusion.
- Scanning with the G4050 from MS Paints works OK
- with the V3 installation, I do NOT install ‘OCR Software by I.R.I.S’, ‘HP Update’ nor ‘HP Photosmart Essential 3.5’, Can I do without them?
- if I use V14.5 full featured installation, I do not see an option to select the Solution Center to be installed
- if I use V3, I do see an option to select the Solution Center to be installed
- in one post a HP employee mentioned that the more recent Win7-64 installer for the G4050 did NOT have solution center anymore. Is this correct? Should I therefore use V3?
- If I install the V3 version, it fails at installing the device driver. If I follow the suggestion offered, I install the basic feature driver V14.5 and can continue the V3 full feature installation without errors, however, no G4050 appears in the solution center
- many post hint about some component incorrectly installed or missing. Can someone advice me what to clean/remove/uninstall? I have used CCleaner to remove a lot of useless stuff.
-Others suggest Microsoft install clean up: any suggestion on how to use in this case?
- neither of the installer V3 or V14.5 offer the 'uninstall_l1/2/3/4' batch files
W.

SCANJET G4050

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