Scanned items show up in REVERSE order

HP, please be more desriptive. I read previous posts and still cannot fix.
When I scan a 5 page document, 1-5, it shows up on my MAC 10.9 in the order 5-1.
One of your posts says in the "Copy" settings on the printer to change to "Collate On", then save default.
I did this and it still shows up in the wrong order.
I scan large documents everyday and need to have in correct order.
Please help and be very specific!!!!
Thank you,
Terry

Hello tryii223,
Welcome to the HP Forums!
I understand when you scan a document, then scans are showing in reverse order. Just to clarify this issue, I need to ask you some question:
I need to find out what type of printer do you have? Click here to find out: Model Number.
How is this printer connected? Wireless or USB?
Are you using the scanner glass or automatic document feeder? If you're using the automatic document feeder, are you placing these pages 1-5 or 5-1?
Please verify this information and I will assist you further. Have a great night!
I worked on behalf of HP.

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