Scanned PDFs are black

Recently I can't scan documents to be saved as PDFs. I have contracts that need to be saved as one document. What it does is create black pages! I can only save the pages individually as jpegs, which is not convenient. I redownloaded the drivers and that did not help. I have an iMac running OX 10.8.2. Pixma MX340
thanks for any help
Joe

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I have the same problem as TexasLawyer (Jul 30 2009) whose question was not answered nor was there any answer to a commenter who said he has the same problem ("I have an old HP LaserJet 3330 multifunction printer, and prefer scanning documents out of Adobe Acrobat rather than the software that came with the scanner. However, after upgrading to Acrobat 9 Professional, the scans result in negative images. I tried using the option in Acrobat to create negative images, hoping that that would result in a positive, but it didn't work. I'm using Windows XP, also.")
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Hey there @TM-10
Welcome to the Community
I read through your post about your new Officejet 8610 scanning a document to your computer and printing out all black. I have a couple ideas for you to try.
Try the steps in this guide: Unexpected Scan Output Using HP Scan Application for HP Multifunction Printers When Using OS X v10.9...
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
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Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help.
Good luck
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway inst

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Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
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Safari 5.1.7 pdf documents are blacked out ?

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Back up all data.
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I purchased this printer last week. I used the scanner for the first time yesterday, and all the docs scanned and saved as PDF on my computer. I am able to open them, but when I emailed them to other coworkers, they could not open those scanned pdfs. It said the pdf was not a supported file type or was not correctly decoded. I can send them other non-scanned PDF's and they are able to open them.
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Hi there @dibarra
Welcome to the community
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Please respond to me with the following. If there are any steps here that you have not tried, please try them before responding and include the result:
What printer(s) are installed on the computer?
How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
What is the Operating System of the computer?
Have you tested hardware functionality (made copies)?
Can you print?
Have you tried uninstalling and reinstalling the software?
If you're running Windows, run the Print and Scan Doctor and include the results.
Is the printer plugged directly into the wall outlet (avoiding power bars and surge protectors)?
Have you completed all Windows/Mac OS Updates?
Have you tried using a different USB/Ethernet cable?
Thank you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I installed the latest version of ibooks on my ipad. I have about 50 different collections of scanned pdf's. I can only view up to the letter M. Any idea where the rest went? These are client files. Help!!!

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I already tried modifying the distiller's standard joboptions, but that did not work.
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We use in our software an open-source pdf library that only supports pdf versions up to 1.4. I know it is old, but it's not that simple to exchange it.
But I just had a look into the Actions as you suggested. This way I get it to work. It costs one additional click, so that's acceptable.
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While editing a scanned pdf, Acrobat will not recognize the current font & change to very different font. How can I choose the font I want to match the current document?

While editing a scanned pdf, Acrobat will not recognize the current font & change to very different font. How can I choose the font I want to match the current document?

Thanks for answering. The version is XI.0.10. I just did the update yesterday hoping that I could now properly edit a scanned pdf document. Yes, it's happening on most all scanned documents. I followed your steps & found the list of fonts used in the document & then attempted to edit. The same occurs. When I type in a correction, I get an error alert... "the original font (in this case Fd 5805) is not available or can't be used in editing. Acrobat is using the font Minion Pro in its place."
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Debbie
From: sukritd15 <[email protected]>
To: Deborah Karr <[email protected]>
Sent: Friday, February 13, 2015 5:35 AM
Subject: While editing a scanned pdf, Acrobat will not recognize the current font & change to very different font. How can I choose the font I want to match the current document?
While editing a scanned pdf, Acrobat will not recognize the current font & change to very different font. How can I choose the font I want to match the current document?
created by sukritd15 in Creating, Editing & Exporting PDFs - View the full discussionHi Deborah , I would like to know couple of things before I assist you further.1.Which version of Acrobat are you using ?2.Is it happening for all the scanned PDF' or any particular PDF? You can try these steps,Launch the scanned PDF >right click >Document Properties(from the drop down list) >Fonts(on the dialog box)>From here you will get the fonts used in that PDF . While editing the PDF ,select the text that are editing or typing in with the help of selection tool .After you select the text ,right click on the text and choose "edit text" from the drop down list .From there you will be able to choose the desired font . RegardsSukrit Dhingra If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7190881#7190881 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7190881#7190881 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creating, Editing & Exporting PDFs by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

HP Officejet Pro 8500 A909g - doesn't save a scanned PDF file on Windows 8.1 64 bit

I have just purchased a new PC with windows 8.1 and sucessuly installed the driver from here:
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Hi @kitesquid,
Welcome to the HP Forums!
I understand that your HP Officejet Pro 8500 A909g, does not save a scanned PDF file on Windows 8.1 64 bit. I am sorry to hear this, but happy to help!
To verify the printer's hardware is functional, are you able to make copies from the scanner glass? Copying a Multipage Original.
In the meantime, please try our HP Print and Scan Doctor, and let me know the results!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

How do a edit a scanned pdf? In photoshop or acrobat 9 standard If in photoshop, how do I copy,

how do a edit a scanned pdf? In photoshop or acrobat 9 standard If in photoshop, how do I copy, move and save a letter or word?

You can open a pdf in the PSE editor. When you open the pdf, a dialog will ask you which page to chose (if it's a multipage pdf) and which parameters to use for the conversion to bitmap.
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How can users who have Acrobat Reader only save scanned pdf files so that the text on them is searchable using ctrl-F? I just use the recognize text with ocr feature in the full version of Acrobat and this seem to do the trick. Reader doesn't work!

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Hello - using Adobe Acrobat 9 Professional.
I have two Word documents that were scanned into a Xerox copy machine, which converts said documents into PDF format and emails them.
I open both these PDF documents, save them to disk.
I open Adobe Pro 9 and invoke the Document/Compare Documents feature, browse and find the two files, set document description to Reports.
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Below is a modified screenshot to hide private info - but what you can see in the red box is that the compare functionality didn't pick up the textual change (red box on left) which was simply an insertion of the words: testing testing here.
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Your workflow really does not fit the "compare" profile.
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Compare PDFs.
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Other issues as well.
Not likely to motivate a snoppy dance (would incur a subscription cost) but you'd be much better served use Adobe's EchoSign online service.
Be well...

Scanned PDFs are black

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