Scanner And Image Capture Problem

Hello All,
I thought I would start a new thread since my first one was answered.  The old thread is at:  https://discussions.apple.com/message/17757734#17757734
Well, I went a couple weeks ok with the Scanner and Image Capture.  And then kaput, it doesn't work.  I thought about it some and it seemed to stop working after I did Software Update on March 17th, 2012.  In that update was a "Digital Camera Raw 3.1.0" update.  Which makes me very suspicious.
Here is the error I get when I open Image Capture:
So, it recognizes the scanner but can't do anything in Image Capture or the with the scanner buttons.
I ran Software Update again, just to see if there was a new updated scanner driver but nothing came up.
Any ideas?  I really want to avoid using the manufacturer's SW drivers etc.
Thanks in advance for the help!

PAHU,
I feel like a complete idiot.  It was exactly the lock button.  The last time I finished using it, I locked it.  I totally forgot about it and I never thought of that being the problem to check.
I really appreciate your help and thanks to you, I'm back and scanning!
DMerz

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