Scanner doesn't work properly
Hello
When I want to scan a new document via my HP scanner I unplug my webcam usb cable and reconnect my scanner to my PC.but when I press scan button on my scanner nothing appear(It doesn't start new scan windows) and when I open "windows fax and scan"
program and open "new scan "window and press preview button it shows me
An error occurred while setting scanner properties. If another program is scanning, please wait for it to complete and try again.
I downloaded the latest scanner's driver for windows 8 but sometime it works and sometimes I should shutdown my PC more than 5 times and reinstall driver that it works fine.
how can i solve it?
Create another user account with administrative privileges and recheck the issue there.
S.Sengupta, Windows Entertainment and Connected Home MVP
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