Scanner Help!! HP and 10.6.4 don't work

I need help..I just installed HP 6500 All in One and of course the Scanner Session won't open and work. HP tech spent 4 hours with me on phone and she said it's Apple. I want to buy a stand alone Scanner and just ad with USB to my IMAC so can anyone suggest a make and model that works with Snow Leopard ( evil) 10.6.4. Thanks.

I have the same issue with my HP AIO C6380. After a lot of reading on the HP site, turns out my scanner function, as well as many others, aren't supported in Snow Leopard. The only solution I've found, without having to buy or install another program, is to use the Image Capture program in the Applications Folder. It worked for me when nothing else would. I found it here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01910186
Here is the actual info:
Method two: Scan from the Image Capture application
1.
Click the Apple Image Capture icon in the dock, or open Image Capture from the Applications folder.
2.
Select your product from the list displayed. If you are using a networked device, select it from the Shared list.
The scan interface opens.
NOTE: You can click Show Details to view settings and options.
Although I like HP, I might have to reconsider the brand of my next AIO.

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Scanner Help!! HP and 10.6.4 don't work

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