Scanner in M175nw Laserjetcolor 100 faded/milky

Is it possible to set up more contrast and and darker brightness as a default for the scanner?
The graphics software delivered for the Mac does not work properly. We use the vanila driver's scan function, that has a basic scanning UI in the "System-Preferences, Printers & Scanners".
Prerequisites to a solution:
1. Manual "Image Correction": Please do not suggest the manual correction in the driver or software of HP; you have to do it for every page seperately. It is not an alternative for more than one page documents.
2. It has to be set up as a default for all scans on all User Laptops.
3. Time and Cost factors: It wastes a lot of time to fix up the bad quality scans of this device!
If it has no way to set it up to make automatically more contrast and less milky (faded) scans,
it will have be replaced by a competitor product.
We scan with multiple Macs documentation over WLan quite successfully after some initial networking problems, but the scanning quality problem is unacceptable. We could also not install some scanning software with OCR on all MacBooks - it is a cost factor.
Any suggestions welcome.

Hi @LLLActive ,
I see that you would like to be able to setup a default for scanning, for more contrast and a darker brightness. I would be happy to help you.
Unfortunately, you would have to make the changes to the contrast and brightness through the HP Scan Software for each scanned page or multiple pages. There isn't a option in the Preset to save the contrast and brightness, just the resolution and other common settings through the software. Here is a screen shot.
I checked through Printers and Scanners and didn't find any options for changing the contrast and brightness. With your software you might have the different options, but most likely won't have a option to setup a preset.
Sorry to be the bearer of bad news.
Thank You.
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Similar Messages

HP Laserjet Pro 100 Color MFP M175nw Print missing/faded down centre of every page

HP Laserjet Pro 100 Color MFP M175nw. Operating on Windows 7 from my laptop wirelessly. Just bought this new a few day's ago and each page of print has about 20mm wide streak missing print running down the centre. what can I do to correct this problem? I have tried printing a cleaning page a couple of times and calibrating color from the Print Quality Menu also a couple of times but this has made no difference. I'm using a Premium quality paper for use in laserjet printer's. Could someone please advise me what I can do. Thanks in anticipation.
This question was solved.
View Solution.

Hi Watcher35,
I see that the new Laserjet Pro 100 MFP M175NW is missing print down the center of the pages, you have ran cleaning and color calibration but the issue is not resolved.
Would this be an accurate example of the issue: but with the "Bb" would be completely missing?
This HP document: Resolving Print Quality Issues may take you though some of the same steps you have already done, I suggest not skipping any steps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.
Regards,
JERENDS
I work on behalf of HP
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Com.apple.imagecapturecore error 9929

Trying to scan an image to scanner/printer HP LaserJet 100 Color MFP M175 nw, I get the error: "com.apple.ImageCaptureCore error -9929".
Never happened before. Any suggestion? I cannot find any suggestions.
Thanks for any help you can get me.

Have you tried turning the printer off and then back on?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Image_Capture.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Output Extension Tray for Laserjet M17NW

I am trying to find a UK part number and supplier of a replacement output tray extension for my M175NW (Pro 100). Any help appreciated.
Dean

Hi,
No replacement part in the US too:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02693406&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards.
BH
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[875P Neo Series] 875P NEO FIS2R - Bootup delay with disk attached to Promise RAID

Hi,
I have a problem with my 875P NEO FIS2R mobo. I just added a 400GB SATA RAID-0 array to the Promise controller and now I get a 50 second bootup delay after the BIOS has run through everything and beeped and before the first WinXP splash screen.
I boot up from a 160GB SATA RAID-0 array on the intel ICH5R controller. Both arrays work fine from within Windows. I have two DVD drives on the ICH5R PATA connection but nothing else on the Promise.
If I disable the Promise controller in BIOS the delay goes away.
I have tried disabling SMART, turning off the quick-boot option with no effect.
When I first installed my system I tested performance with booting from a single SATA drive on ICH5R vs Promise and I noticed the same issue, but didn't care then because I only needed one disk so I just kept Promise disabled in BIOS.
Any ideas how I can get around this?
Regards,
Jonathan

Sorry I have been a away for a few days.
Details requested...
Quote from: redeyedog on 21-June-05, 05:50:27
If the Promise controller was out of the picture (Disabled), and you have the SCSI adaptor and its devices setup:
1. What is the adaptor's SCSI ID?
7
Quote
2. List devices, position in the chain and their corresponding SCSI ID's.
#7 Adaptec 2930CU card
#4 Nikon Coolscan LS30 scanner
#3 Umax Astra 1220S scanner
#5 Iomega ZIP 100 drive
Quote
3. What type of terminination are you using?
Adaptec card has auto-termination.
ZIP drive has a termination connector attached.
Quote
4. Are the devices in the chain functioning properly?
Yes.
Quote
I agree that your problem is your SCSI controller. There may not be anything actually wrong with it. The 2930 was an agressive controller card and its BIOS simply may not coexist with your motherboard's BIOS optimally. Even with the BIOS disabled, it may be competing with the motherboard's request for handlers.
You may want to check to see if there is a BIOS update on Adaptec's website. Adaptec usually released 1 or 2 updates for each SCSI generation they produced. It may or may not help but we need to make sure you have the latest BIOS released.
Unfortunately, this card cannot be reflashed.
Quote
At any rate, I think you have found the component which is responsible for the delay. I'm willing to assist in diagnosing the issue but I need you to provide the specific information I'm requesting.
Also, try to do a CTRL-Pause to catch exactly what the BIOS version is and any other information which is showing up with the BIOS disabled. The SCSI adaptor BIOS, in fact, should not be enabled in your SCSI configuration as you have described thus far.
Adaptec AHA 2930CU SCSI BIOS v1.34.1.
There seems to be a difference between BIOS and host adapter BIOS. You always get the BIOS screen, but you can disable the host adapter BIOS if it is not required.
I am pretty sure it is not the SCSI chain that is wonr because the pause happens with nothing connected to the card.
Jonathan

Laserjet 100 color mfp m175nw - no connection scanner, reinstall driver time after time

I regularly get an error when trying to scan (wireless). Solution is to reinstall the driver. I think the problem arises after a windows update. I need to reinstall every few weeks.
Anyone got a solution?

Hi @bjorndesmet ,
I see that you are experiencing issues scanning after a Windows update. I would be happy to help you.
I have seen this happen on several occasions, the Windows Update most likely replaces the HP drivers, therefore causing the printer not to print and sometimes it won't scan. I would do a manual Windows Update, this way you can uncheck any HP Updates so the update doesn't interfere with the original HP drivers. (usually listed under critical updates) How to Manually Update Windows 8.
If it happens again though, check the driver that was installed, you might be able to just update it.
Wireless Printer Prints a Partial Page or Fails to Print All Pages in Windows 8.
Disregard the title please. Go to Step 4 under Workaround: you will notice in step 11, the Class Driver was installed instead of the printer name. Just select your printer from the dropdown.
Downloading and running the Print and Scan Doctor might diagnose the issue and automatically resolve the issue. Find and fix common printer problems using HP diagnostic tools for Windows?
You could always restore your computer back to a earlier time when everything was working properly.
How to refresh, reset, or restore your PC on Windows 8.
I realize that you would prefer all the Windows updates to update the computer, but this should also resolve the issue for the printer drivers.
Have a nice day!
Thank You.
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Gemini02
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LaserJet 100 Color MFP M175nw with Windows 8.1

I have a LaserJet 100 MFP M175nw and I am currently using it with a PC that has Windows 8.1. Recently upgraded to 8.1. I bought the PC with Windows 8 and the scanner/printer worked great with that OS. So I have been having issues with the printing/scanner ever since the upgrade.
I have it set up to print and scan wirelessly. It would work intermittently and when it didn't, I would remove the drivers and re-install them. Now that no longer works. I can't even get it to work using a USB cable. I downloaded the latest version of the drivers both the full featured and the basic versions, tried them both to no avail. It goes through the install then it gets to 99% and takes a long time then I get a message with a red X that states,"Error," And the error message that goes along with it is that it timed out. Same with both USB or wireless installs. I read through some of the difficulties others' have been having and the last I saw was to uninstall and then re-install the driver. That has not worked for me. I also downloaded the Print and Scan doctor but no device was listed which does make sense since I have not been able to get through an installation.
I ran and printed wireless network test report on the printer and it mentioned that the printer couldn't find my wireless router. But I have internet access with all other computers in the house with no issues. I don't know how to tell my printer what SSID to search for and the password for my network. The install files included a utility to do that but did not help.
I am stuck and would welcome any suggestion(s).
Thank you,
Frank

Hi @jacobumoru,
I see that you are getting a "fatal error" during the installation. I will certainly do my best to help you.
I have provided some steps that should allow you to continue the installation without the error again.
Run the installation, immediately after connecting the USB cable, follow the steps in this document to update the drivers so it doesn't error out again. A Fatal Error Displays During Software Installation. Then the installation should continue. Temporarily turn off any Antivirus Software, just to make sure it doesn't interfere with the install.
I have provided a document for Windows 8, for How do I get into Windows Device Manager?
If you need further assistance, just let me know.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

My HP LaserJet 100 color MFP M175nw is getting a 52 error message

My HP LaserJet 100 color MFP M175nw is getting a 52 error message, how i can fix it ?

Hi @pipou716 ,
I'd like to help you resolve the 52 error message today.
Does the error also have the word scanner in it?
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. Software & Drivers.
Restart the printer after the firmware is updated.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Want to print remotely to my HP LaserJet Pro 100 color MFP M175nw

Hello! I have a
HP LaserJet Pro 100 color MFP M175nw printer in my office. It is connected to my wifi network from the office and i can use it from several laptops from office with no issue.
Now i want to be able to print and scan papers from my home pc also which is connected to my home wifi network.
I found there it is possible to print pages over internet. Except hpeprint option, how can i add printer from office to printer list from my home pc.
Please help me.
Thanks!

Hi Tolick,
Thank you becoming a member of the HP Support community. I understand that you have an HP Laserjet 100 at your office and you would like to be able to print to it when you are at home.
Super_Dave is correct with the solution he gave you. I just wonder if you have set up the ePrint feature of your Laserjet yet and customized the ePrint email address? If you have then using the ePrint software that you installed on your laptop should allow you to print to your office printer from home. The instructions on how to do this are in the HP ePrint Software User Guide on page 16 in the section titled "Use HP ePrint (Windows)".
If you haven't set up the ePrint feature of the printer I have included a two documents for your reference. The first one is how to get the claim code and the second is how to setup the customized ePrint email address. This may the step that is missing to make the ePrint software work for you.
HP ePrint Software User Guide
Getting the Printer Claim Code
Setting Up a Custom Email Address for ePrint
Regards,
Happytohelp01
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HP LaserJet Pro 100 color MFP M175nw unable to communicate with product

Hi guys,
I've had a HP LaserJet Pro 100 color MFP M175nw for 12months now and it has worked great over my wireless network. I recently upgraded from router from a 5 year old single band router to a late model dualband wireless N router.
Since i did this my HP LaserJet Pro 100 color MFP M175nw was unable to reconnect to my new network.
I have uninstalled the drivers and have tried reinstalling the drivers but each time (after I select Connect the Product/Coonect through wireless network, have tried both Yes retrieve the wirelss settings on my computer and No I will enter the wirelss settings manually) but no matter which I select the printer is installed successfully but then gets stuck at 15% and says cannont communicate with the product.
I have disabled my firewall during the installation and have only used the USB cable when the installation has asked me to do so.
The printer is visible in control panel but each time I do a test print or send something to the printer in the sys tray the print job is shown but nothing ever happens.
The installation will work fine if I install it via the directly connect to the computer using USB option.
If I do a test print fromt he printer itself by going into the network setting, network test it prints a page that says:
Wireless On Pass
Wirelss Working Pass
Network Name SSID Found Fail
Security Fail
Your HP printer cannot find your wirelss router. The WPA authentification method on your HP has changed fromt he default setting.
Is there anyway I can edit the SSID network name and password without having to do this install process?
This is really frustrating. Just spent 3 hours with HP support which got me know where (they were reading the script the supplied me) and then when I rebooted and went to go back to online chat support the website tells me their support is only available during business hours!
Any help would be great

OK time to back up totally. I need to make sure you are following the instructions in the user guide to install this printer. Please start from scratch by uninstalling all software from your computer and outline every step to make sure it is correct.
You have to use the USB cable to set up the wireless connection.
Go here for the User Guide and all installation info. Get your drivers and troubleshooting info here too.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=5076465
The reason we have to start over is that you started the software installation when you changed your router. You don't have to do this, but now we do.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Configuring HP LaserJet 100 (scanner doesn't work)

Hi,
I've been trying to get my printer+scanner to work. Printing works fine, but can't get the scanning to work.
It is a network printer. Currently it's configured via 'hp-setup', but I've tried configuring it through CUPS web interface, and it's the same problem.
Here's what I get from 'xsane':
And from 'scanimage -L':
% scanimage -L
device `hpaio:/net/HP_LaserJet_100_colorMFP_M175nw?ip=10.2.0.10' is a Hewlett-Packard HP_LaserJet_100_colorMFP_M175nw all-in-one
device `v4l:/dev/video0' is a Noname HP HD Webcam virtual device
Here's the output from 'hp-doctor':
% hp-doctor
HP Linux Imaging and Printing System (ver. 3.14.6)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: arch distro is not found in AUTH_TYPES
Checking for Deprecated items....
error: This distro (i.e unknown 0.0) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):
Checking for HPLIP updates....
error: HPLIP upgrade is disabled by Archlinux for security reasons, see https://bugs.archlinux.org/task/38083 - if you like to upgrade HPLIP, use the Archlinux software package manager pacman.
Done.
error: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e. foreground or background)?
Checking for Dependencies....
warning: unknown-0.0 version is not supported. Using unknown-0 versions dependencies to verify and install...
| SYSTEM INFO |
Kernel: 3.14.6-1-ARCH #1 SMP PREEMPT Sun Jun 8 10:08:38 CEST 2014 GNU/Linux
Host: sablade
Proc: 3.14.6-1-ARCH #1 SMP PREEMPT Sun Jun 8 10:08:38 CEST 2014 GNU/Linux
Distribution: unknown 0.0
Bitness: 64 bit
| HPLIP CONFIGURATION |
HPLIP-Version: HPLIP 3.14.6
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro 0.0 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.14.6
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.6
html=/usr/share/doc/hplip-3.14.6
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.14.6
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.14.6
Current contents of '~/.hplip/hplip.conf' file:
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri = "hp:/net/HP_LaserJet_100_colorMFP_M175nw?ip=10.2.0.10"
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[upgrade]
notify_upgrade = false
last_upgraded_time = 1402934982.23681
pending_upgrade_time = 0
[installation]
date_time = 17/06/14 09:15:12
version = 3.14.6
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
| External Dependencies |
policykit Admin-Policy-framework OPTIONAL - 0.112 OK - gs Ghostscript REQUIRED 7.05 9.14 OK - network Network-wget OPTIONAL - 1.15 OK - scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK - avahi-utils avahi-utils OPTIONAL - 0.6.31 OK - dbus DBus REQUIRED - 1.8.4 OK - cups CUPS REQUIRED 1.1 1.7.3 OK 'CUPS Scheduler is running'
xsane SANE-GUI OPTIONAL 0.9 0.999 OK -
| General Dependencies |
error: reportlab Python-PDF-Lib OPTIONAL 2.0 3.1.8 MISSING 'reportlab needs to be installed' libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.11 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.19 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK - python-devel Python-SDK REQUIRED 2.2 3.4.1 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.11 OK - cups-devel CUPS-SDK REQUIRED - 1.7.3 OK - sane-devel SANE-SDK REQUIRED - 1.0.24 OK - libusb USB-Lib REQUIRED - 1.0 OK - sane Scan-Lib REQUIRED - 1.0.24 OK - cups-image CUPS-Image-Lib REQUIRED - 1.7.3 OK - libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
| Compile Time Dependencies |
gcc gcc-Compiler REQUIRED - 4.9.0 OK - libtool Build-tools REQUIRED - 2.4.2 OK - make GNU-Build-tools REQUIRED 3.0 4.0 OK -
| Python Extentions |
cupsext CUPS-Extension REQUIRED - 3.14.6 OK -
pcardext PhotoCard-Extension REQUIRED - 3.14.6 OK -
hpmudext IO-Extension REQUIRED - 3.14.6 OK -
| Scan Configuration |
hpaio HPLIP-SANE-Backend REQUIRED - 3.14.6 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.14.6 OK -
| DISCOVERED SCANNER DEVICES |
device `hpaio:/net/HP_LaserJet_100_colorMFP_M175nw?ip=10.2.0.10' is a Hewlett-Packard HP_LaserJet_100_colorMFP_M175nw all-in-one
device `v4l:/dev/video0' is a Noname HP HD Webcam virtual device
| DISCOVERED USB DEVICES |
No devices found.
| INSTALLED CUPS PRINTER QUEUES |
HP_LaserJet_100_colorMFP_M175nw
Type: Printer
Device URI: hp:/net/HP_LaserJet_100_colorMFP_M175nw?ip=10.2.0.10
PPD: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw.ppd
PPD Description: HP LaserJet 100 color MFP M175 Postscript (recommended)
Printer status: printer HP_LaserJet_100_colorMFP_M175nw is idle. enabled since Mon 16 Jun 2014 16:56:01 BST
Required plug-in status: Installed
error: Unable to communicate with device (code=12): hp:/net/HP_LaserJet_100_colorMFP_M175nw?ip=10.2.0.10 <-- I'm
error: unable to open channel guessing here is
error: Communication status: Failed the problem -->
| PERMISSION |
Checking Permissions....
Permissions are correct.
Checking for Configured Queues....
Queue(s) configured correctly using HPLIP.
Checking for HP Properitery Plugin's....
Plugin's already installed
Checking for Printer Status....
error: 'HP_LaserJet_100_colorMFP_M175nw' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor
Diagnose completed...

I've had similar problems, installing python-pillow and python2-pyqt package, as mentioned elsewhere in this forum, solved the problem.
I can now use simple scan for scanning, when before it only detected my webcam.
Last edited by pagadder (2014-09-30 07:06:31)

Scanner icon lost HP LaserJet Pro 100 color MFP M177fw

HP Model: HP LaserJet Pro 100 color MFP M177fw
After "updating" drivers on my IMac my Scanner disappeared and I have not been able to Scan for over a month. I just started a new business and this is debilitating! Can anyone shed any light on this? I do have Yosemite and will unintall it to get my Scanner back if that's what it takes. However, HP should "fix" this issue immediately; afterall, I spent close to $400 on this JetPrinter and am willing to return it.

Hi @BertieBaby ,
I see that you are having issues with scanning after updating drivers on the Mac. I will certainly do my best to help you.
Did you download and install the Full Feature Software when you first setup the printer?
If you didn't, please download and install them from this link. HP Color LaserJet Pro MFP M176/M177 Series Software.
If you already have the Full Feature Software installed, try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name-LaserJet Pro 100 color MFP M177fw Bonjour) Then click on the Add button.
Test the printing and scanning.
If there is anything else I can help you with, just let me know.
Have a nice weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 100 color MFP M175nw does not connect to wireless network

I recently upgraded my wireless network router. I had my HP LaserJet Pro 100 color MFP M175nw connected to the old wireless network router. The SSID is password protected (WPA2)
I need to connect the printer to the new wireless network router. However, neither the control panel nor blue wireless connection button provide any way for me to do this. The manual has not walked through a way to do this.
There really needs to be a simple, no-nonsense way to just connect the printer to the wireless network. How do I connect this printer to a new wireless network?

Hi @shakayumi ,
I see that you are having issues configuring the printer on the new router. I would like to help.
Restore the printer's network defaults.
Touch the Setup button. (wrench)
Select Network Setup Menu.
Then select Restore Defaults.
Print out a configuration report to make sure the IP address is 0.0.0.0 and the SSID is cleared.
Printing a Configuration Report.
Here are the directions for setting up the printer through the Wireless Direct to configure the printer over the network as Infrastructure.
Turn the Wireless Direct on the printer.
On the printer touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
On the computer, in the bottom right corner click on the wireless icon and select the printer from the list to connect to. Then open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
This will load the embedded web server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Click on the wireless icon and connect back to your network name.
Print out a configuration report to make sure the IP address is valid. (192... or 10....)
Now create a new port, this will save you the time, instead of uninstalling and reinstalling the software.
Go to Start, Devices and Printers, right click the printer, go to Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer.
Make sure the printer is online.
Test the printer.
If you are still having issues, then try this method:
If you have a Ethernet cable, connect it from the printer to the router.
Wait about a minute, print the configuration page to see if you get a IP address.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Then disconnect the Ethernet cable.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
If the printer is back on the network, create a new port. Steps are listed above.
Make sure the printer is online.
Try and print now.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

LaserJet 100 color MFP M175nw - how do I install a different driver on the server to which I RDP?

I have installed my LaserJet 100 color MFP M175nw on my (32-bit) Windows XP Pro SP3 PC via USB and it works fine. When I make it the default printer (I also have another HP printer installed locally) and use Windows Remote Desktop (RDP) to my server - which is (64-bit) Windows Enterprise without Hyper-V SP2 (2008 R2) it prints but some fonts show gobbledygook. The printer driver on the server is defaulting to "terminal services easy print". I have administrator privileges on the server and have, in the past, been able to download the appropriate driver to the server so that printing in the RDP session works. But now I only seem to be able to find installation software to download (not the actual drivers). So, when attempting to install the software (rather than copy it) on the server the installation waits for the local (USB) connection and won't proceed.
What is the best practices way to have the locally installed (fully functional) machine be able to print from an RDP session? I'm sure I shouldn't have to drag each new local printer to the server and install it locally with a USB cable.

Hi there IT _Mgr
Quick suggestion; This is a commercial product. I will suggest seraching for posible solutions and posting in the forum for HP Business Support for yet a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope you find the help you need there;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

HP laserjet 100 color mfp m175nw mac osx 10,7,3

Does the printer HP laserjet 100 color MFP M175nw work with MAC OS x 10,7??
How can I do

Sure does! Here's a link to the site where the drivers are available as well as the full feature software:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=5076465#N164
Hope this helps!

Scanner in M175nw Laserjetcolor 100 faded/milky

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