Scanner in PSE 11
I use a canoscan 9000F to scan my old negatives directly into PSE via File>Import.
Now that I have updated my PSE from 8 to 11 my scanner does not show in import anymore.
How do I fix this?
Adobe recommends WIA support for all modern scanners but if you need the legacy plug-in do this: Copy the Import-Export folder from:
C:\Program Files (x86)\Adobe\Photoshop Elements 11\Optional Plug-Ins\
Into
C:\Program Files (x86)\Adobe\Photoshop Elements 11\Plug-Ins\
N.B. Program Files on 32 bit systems
Similar Messages
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How to bring photos in from scanner to pSE 12.
I just downloaded the PSE 12, and I am seeing that I am unable to scan images directly into PSE 12. How do I accomplish this?
HI, Me again, I went to hard drive to install twain and I clicked on support files, then optional plug-ins, and there is
no import-export file in there. The TWAIN. plugin says"could not complete request because photoshop elements does not recognize this type of file". Now what the heck do I do. Soooo very frustrated.. What am I doing wrong?
I am not good at this stuff, and have sooooo much work to accomplish. Help please. -
I have purchased a new all-in-one How do I add it to PSE 11 so I can scan from it? Although I've made it my default device in the Windows 7 control panel, PSE is still only showing the old one.
What model printer?
Go to the manufacturer's website and download and install the latest printer drivers for it.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
PSE 12 for Mac doesn't see my scanner
PSE12 for Mac refused to work with my scanner. In preferences I checked "Additional Plug-Ins Folder" and selected the Optional Plug-Ins Folder which contains the TWAIN.plugin. I restarted the PSE and the File> Import... command remains dimmed out. Tried resstarting the iMac and PSE still doesn't see the scanner. PSE 11 used to recognize the scanner right away. I hope this isn't a permanent change in PSE 12!
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TWAIN.plugin v12.0.4x001Hi Barbara - I reinstalled PSE 11 on my iMac and verified that it still works with the Canon 8800F scanner. I also installed PSE 12 on my Macbook Air, moved the Twain plug into the right spot, and found that it doesn't see the scanner either. Preview on the Macbook does see the scanner OK so it's not a connection problem there either.
I noticed that the Twain plugins in PSE 11 and 12 are the same version but different sizes. The get info windows for the two versions of PSE on the iMac (Kahawalu) and the PSE 12 on the Airbook (Niumalu) are below. Would you be able to let me know the PSE 12 Twain file version and file size that is working with your Canon scanner? It might help narrow this thing down.
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PSE 7 Win Vista x64: Scanner no longer works after reinstall
Hello,
I was using my Kodak i1220 scanner no problem in Adobe Photoshop Elements 7 on Windows Vista Ultimate x64 SP1 for several months (prior to that, I had been using PSE 6 with no issues).
Recently I did a clean install of Windows. I loaded Photoshop, then installed my scanner (in that order).
Now, when I try to scan, the scanner pulls through 2 pictures and then stops with an error stating that Photoshop was unable to obtain the file from the device.
Interestingly, the scanner works just fine with Photoshop CS4. However, I do not want to scan with that because it is an extra step to then have to save each image and then launch PSE to organize them. My mother is helping me with this project and I can't make her do that.
In terms of troubleshooting, I've uninstalled the scanner and PSE7, rebooted, installed the scanner, and then reinstalled PSE7, but the problem persists. I thought perhaps the order in which I installed the scanner and PSE might affect it, but perhaps that's not a factor.
Hopefully someone can provide some insight on this. We've scanned over 12,000 pictures into PSE in the past 6 months and I would hate for this roadblock to sabotage the project!
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I've tried uninstalled the scanner and Photoshop Elements, rebooting, re-installing the scanner, and then reinstalling PSE7, but the problem persists. I thought perhaps the order in which I installed the scanner and PSE might affect it, but perhaps that's not a factor.
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Epson 2480 Scanner doesn't show up in File Import menu in PSE 6
Hi
I'm on:
Intel iMac
Mac OS X 10.5.8
I recently upgraded from PSE 4 to PSE 6 and everything is fine. It delivers everything I expected but for one little thing.
Il have been using my Epson 2480 scanner with PSE 4 for years both on G4 and Intel based Macs. I never had an issue. The driver used to be listed in the File>Import menu.
After installing PSE 6 I uninstalled the Epson driver and installed the updated version.
The Adobe authored TWAIN.plugin is correcty installed in the Adobe Photoshop Elements 6/Plug-Ins/ImportModules.
It still works in PSE 4.
Yet it isn’t listed as it should in PS6. Did I miss something?
TIA
NickBingo!
I don’t repair permissions often. I probably should;)
I’ll check the Rosetta box when I need to scan stuff and I’ll let it unchecked the rest of the time. PSE 6 works perfectly well as it is.
BTW I read in the PS forum people say it was as shame to use a sophisticated soft like PS for such a trivial job as scanning. They suggested one could just use the scanner dedicated soft. I found the argument ludicrous. If I need to process the images with PSE it’s darn convenient to get them with PSE in the first place. Thanks to you I'll be able to do so.
Thanks for your help and patience, Barbara.
Regards.
Nick -
Scanner doesn't show in File Import menu in PSE 6
Hi
I'm on Mac OS X 10.5.8
I recently upgraded from PSE 4 to PSE 6 and everything is fine. It delivers everything I expected but for one little thing.
Il was using my Epson scanner with PSE 4. The driver used to be listed in the File>Import menu. After installing PSE 6 I uninstalled the Epson driver and installed the updated version. Yet it isn’t listed as it should. Did I miss something?
TIA
Nickduplicate post:
http://forums.adobe.com/thread/482244?tstart=0 -
Help needed on PSE 6 startup crash please
I'm running a Mac OSX 10.4.11 Power PC G5 2.1GHZ Memory 1.5GB DDR2 SDRAM
Currently I have the following on my HD
Adobe Photoshop 5.0 (runs on Mac OS 9.0 / Classic)
PSE 2 Adobe
CS4 try out version Adobe
CS3 try out version
PSE 6 Try out version
PSE 6 Bundles version
I have purchased an Epson V500 scanner and PSE 6 is included as a software bundle. When I insert the PSE 6 disc and double click the installation I got a notice which reads: Java script alert: Critical errors were found in setup - Incompatible payloads already installed Please see the Setup log file for details
I searched the Adobe FAQ’s and based on their suggestions I ‘uninstalled’ the ‘Adobe online trial version of PSE 6’
Subsequently the ‘Epson V500 PSE 6’ was run again. This time I received another notice “application quit unexpectedly” I filled out a report to Adobe.
Went to Adobe FAQ’s for Mac, it suggested there was some kind of conflict with the driver / TWAIN and if my machine was using OSX 10.4.4 to 10.5 I needed a download.
URL http://kb.adobe.com/selfservice/viewContent.do?externalId=330344 Photoshop CS3, CS2, or Photoshop Elements fails to start after installing a scanner
I went to Epson and downloaded the driver at
file:///Applications/EPSON/guide/pv500p_e/HTML/custo_1.htm
http://www.epson.com/cgi-bin/Store/support/SupportLeopard.jsp?BV_UseBVCookie=yes
I have tried again and got another error message ‘the application PSE has unexpectedly quit’. I filed another crash report to Adobe.
Any ideas?
thanks JanBarbara, FWIW here's the crash report that Firefox sends into Adobe.. I don't know how to read these. If you do this may be explanatory.
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop Elements" applicationVersion="6.0" build="6.0 (20080307.m.527)">
<time year="2009" month="4" day="14" hour="23" minute="11" second="1" />
<user guid="C6F803C1-24F7-4C66-90BC-0E4A1BBA6ED7" />
<system platform="macintosh" osversion="10.4.9" applicationlanguage="en" userlanguage="en" oslanguage="en_US" ram="1536MB" machine="Power Macintosh" model="PowerMac12,1" cpuCount="1" cpuFreq="2100MHz" busFreq="700MHz" />
<crash exception="Read Only Memory Exception" instruction="81620000">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0xfffeff20" symbolname="_objc_msgSend_rtp"/>
<stackStatement index="1" address="0x9fee0d54" symbolname="__CFRelease"/>
<stackStatement index="2" address="0x9ff17374" symbolname="___CFBundleDeallocate"/>
<stackStatement index="3" address="0x9fee0d54" symbolname="__CFRelease"/>
<stackStatement index="4" address="0x9886edc8" symbolname="__Z11GetFileListP11TW_IDENTITYP7DS_LIST"/>
<stackStatement index="5" address="0x9886ea88" symbolname="__Z12DSM_IdentityP11TW_IDENTITYtS0_"/>
<stackStatement index="6" address="0x9886e7ec" symbolname="_DSM_Entry"/>
<stackStatement index="7" address="0x00ca5070" symbolname="unknown"/>
<stackStatement index="8" address="0x00ca62f8" symbolname="unknown"/>
<stackStatement index="9" address="0x00ca6ab4" symbolname="unknown"/>
<stackStatement index="10" address="0x007e3eac" symbolname="unknown"/>
<stackStatement index="11" address="0x007e5fcc" symbolname="unknown"/>
<stackStatement index="12" address="0x008d6208" symbolname="unknown"/>
<stackStatement index="13" address="0x002ba448" symbolname="unknown"/>
<stackStatement index="14" address="0x002baa48" symbolname="unknown"/>
<stackStatement index="15" address="0x000038ec" symbolname="unknown"/>
<stackStatement index="16" address="0x000035f0" symbolname="unknown"/>
<stackStatement index="17" address="0000000000" symbolname="unknown"/>
</thread>
</backtrace>
<registerSet>
<register name="CTR" value="0xfffeff00"/>
<register name="LR" value="0x9fef70e0"/>
<register name="PC" value="0xfffeff20"/>
<register name="CR" value="0x44000448"/>
<register name="XER" value="0000000000"/>
<register name="MQ" value="0x0200f030"/>
<register name="R0" value="0000000000"/>
<register name="R1" value="0x9fef70e0"/>
<register name="R2" value="0xbfffdcd0"/>
<register name="R3" value="0000000000"/>
<register name="R4" value="0x0cd78f20"/>
<register name="R5" value="0x9f78c904"/>
<register name="R6" value="0000000000"/>
<register name="R7" value="0000000000"/>
<register name="R8" value="0x00000009"/>
<register name="R9" value="0x00000001"/>
<register name="R10" value="0x00000040"/>
<register name="R11" value="0x00000004"/>
<register name="R12" value="0x6086c904"/>
<register name="R13" value="0x0cd7a0fb"/>
<register name="R14" value="0xbfffe9f8"/>
<register name="R15" value="0xbfffe974"/>
<register name="R16" value="0xbfffe8e8"/>
<register name="R17" value="0xbfffe8d8"/>
<register name="R18" value="0000000000"/>
<register name="R19" value="0xbfffe8a0"/>
<register name="R20" value="0xbfffed60"/>
<register name="R21" value="0xbfffed58"/>
<register name="R22" value="0xa886e6f8"/>
<register name="R23" value="0x00000001"/>
<register name="R24" value="0x0cd78e40"/>
<register name="R25" value="0x00000017"/>
<register name="R26" value="0x00000010"/>
<register name="R27" value="0xafedd154"/>
<register name="R28" value="0xafedf458"/>
<register name="R29" value="0x0cd78e10"/>
<register name="R30" value="0x0cd79050"/>
<register name="R31" value="0xafedf428"/>
</registerSet>
<binaryImageSet>
<binaryImage start="0x00001000" end="0x020aefff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements"/>
<binaryImage start="0x0268f000" end="0x0278bfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE"/>
<binaryImage start="0x027a8000" end="0x027cafff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtil s"/>
<binaryImage start="0x027d6000" end="0x027f3fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB"/>
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<binaryImage start="0x0303f000" end="0x0309cfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP"/>
<binaryImage start="0x030a9000" end="0x030c8fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFS ettings"/>
<binaryImage start="0x030e0000" end="0x030e7fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCr ashReporter"/>
<binaryImage start="0x030ed000" end="0x030f3fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMg r"/>
<binaryImage start="0x03205000" end="0x03496fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM"/>
<binaryImage start="0x03536000" end="0x0379cfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolTyp e"/>
<binaryImage start="0x03810000" end="0x038f2fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/FileInfo.framework/Versions/A/FileInfo"/>
<binaryImage start="0x03920000" end="0x03a85fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl"/>
<binaryImage start="0x03ad7000" end="0x03aecfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/LogTransport.framework/Versions/A/LogTransport" />
<binaryImage start="0x03af5000" end="0x03e90fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLingu istic"/>
<binaryImage start="0x04019000" end="0x040a1fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore"/>
<binaryImage start="0x040f7000" end="0x0418bfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExt endScript"/>
<binaryImage start="0x041eb000" end="0x042c8fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDO MCore"/>
<binaryImage start="0x0437b000" end="0x04442fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/../Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE"/>
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<binaryImage start="0x04540000" end="0x0462efff" type="__TEXT" path="/usr/lib/libxml2.2.dylib"/>
<binaryImage start="0x047b4000" end="0x047b6fff" type="__TEXT" path="/System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings"/>
<binaryImage start="0x0891d000" end="0x0895afff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/adobe_epic.framework/adobe_epic"/>
<binaryImage start="0x089a0000" end="0x089affff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/adobe_eula.framework/adobe_eula"/>
<binaryImage start="0x0ac05000" end="0x0acc3fff" type="__TEXT" path="/System/Library/Frameworks/WebKit.framework/Versions/A/WebKit"/>
<binaryImage start="0x0ad51000" end="0x0ae3afff" type="__TEXT" path="/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore"/>
<binaryImage start="0x0ae90000" end="0x0b563fff" type="__TEXT" path="/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework /Versions/A/WebCore"/>
<binaryImage start="0x0ba7f000" end="0x0ba91fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization"/>
<binaryImage start="0x0ba9a000" end="0x0baadfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/asneu.framework/asneu"/>
<binaryImage start="0x0babb000" end="0x0baccfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Plug-Ins/Extensions/PPCCore.plugin/Contents/MacOS/PPCCore"/>
<binaryImage start="0x0bad0000" end="0x0bb2bfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Plug-Ins/Extensions/AltiVecCore.plugin/Contents/MacOS/AltiVecCore"/>
<binaryImage start="0x0bbcd000" end="0x0bbe0fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/adobe_registration.framework/adobe_registration"/>
<binaryImage start="0x0bc0a000" end="0x0c026fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/AdobeLM_libFNP.dylib"/>
<binaryImage start="0x0c23e000" end="0x0c298fff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeUpdater.framework/AdobeUpdater"/>
<binaryImage start="0x0c2ce000" end="0x0c44bfff" type="__TEXT" path="/Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM"/>
<binaryImage start="0x0c7a6000" end="0x0c87cfff" type="__TEXT" path="/Library/QuickTime/DivX Pro 5.component/Contents/MacOS/DivX Pro 5"/>
<binaryImage start="0x0c8d0000" end="0x0c901fff" type="__TEXT" path="/Library/Application Support/DivXNetworks/liblame3.92.dylib"/>
<binaryImage start="0x0c93e000" end="0x0c941fff" type="__TEXT" path="/Library/Application Support/DivXNetworks/libMPAEncode0.1.dylib"/>
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<binaryImage start="0x909f9000" end="0x90a81fff" type="__TEXT" path="/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopS ervicesPriv"/>
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<binaryImage start="0x913f8000" end="0x91420fff" type="__TEXT" path="/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfigura tion"/>
<binaryImage start="0x91433000" end="0x9143efff" type="__TEXT" path="/usr/lib/libgcc_s.1.dylib"/>
<binaryImage start="0x91453000" end="0x91481fff" type="__TEXT" path="/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.fra mework/Versions/A/OpenScripting"/>
<binaryImage start="0x914fb000" end="0x914fbfff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServ ices"/>
<binaryImage start="0x915c1000" end="0x915d0fff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Core Graphics.framework/Versions/A/Resources/libCGATS.A.dylib"/>
<binaryImage start="0x915d9000" end="0x915e6fff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Core Graphics.framework/Versions/A/Resources/libCSync.A.dylib"/>
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<binaryImage start="0x91675000" end="0x91706fff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Prin tCore.framework/Versions/A/PrintCore"/>
<binaryImage start="0x91841000" end="0x9189ffff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HISe rvices.framework/Versions/A/HIServices"/>
<binaryImage start="0x918ce000" end="0x918f2fff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Lang Analysis.framework/Versions/A/LangAnalysis"/>
<binaryImage start="0x91906000" end="0x9192bfff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Find ByContent.framework/Versions/A/FindByContent"/>
<binaryImage start="0x9199c000" end="0x919b0fff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Spee chSynthesis.framework/Versions/A/SpeechSynthesis"/>
<binaryImage start="0x91b4a000" end="0x91b68fff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Imag eIO.framework/Versions/A/Resources/libJPEG.dylib"/>
<binaryImage start="0x91c74000" end="0x91c78fff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Imag eIO.framework/Versions/A/Resources/libGIF.dylib"/>
<binaryImage start="0x91c7a000" end="0x91ce4fff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Imag eIO.framework/Versions/A/Resources/libRaw.dylib"/>
<binaryImage start="0x91d08000" end="0x91d0bfff" type="__TEXT" path="/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Imag eIO.framework/Versions/A/Resources/libRadiance.dylib"/>
<binaryImage start="0x91e5f000" end="0x91e5ffff" type="__TEXT" path="/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate"/>
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</crash> -
How to get Adobe to recognize my scanner
I've upgraded to PSE 6 for the Mac. I still have PSE 4 on my machine also.
For some reason, PSE 6 does not recognize my scanner, but PSE 4 does.
I also have Acrobat Professional which I bought so that I could make pdf files from my scanner, and it doesn't recognize my scanner either.
How do I get both PSE 6 and Acrobat Professional to recognize my scanner?
Thanks,
CaroleI finally got PSE 6 to recognize my scanner and also Photoshop CS3, but I still can't get Acrobat 8 Professional to recognize it. There is no Rosetta box for Acrobat.
Is there any way to get Acrobat to recognize the scanner?
Thanks for all your help! -
CanoScan 9000F not seen by PSE 10 but is by PSE 8
PSE 8 has been installed on my I-Mac 27 OS 10.6.8 and working fine.
I upgraded to PSE 10. Both 8 and 10 are on the computer.
I intalled the CanoScan 9000F. It shows up under System / Print/Fax
Acrobat pro sees it with "create pdf from scanner".
PSE 8 sees it with Import
PSE 10 doesn't see the scanner under Import.
Suggestions?In PSE 9 and 10 you must install the Adobe TWAIN driver to scan. Go to Applications>Adobe Photoshop Elements 10>Support Files>Optional Plug-Ins>ImportModules, and move TWAIN.plugin from there into Applications>Adobe Photoshop Elements 10>Support Files>Plug-Ins>Import Modules.
-
My scanner isn't a choice in File Import in PSE 8 for Mac
I just loaded PSE 8 in my new Macbook (Snow Leopard), but my Epson scanner doesn't appear in File>Import. I've followed all the instructions I can find including loading Rosetta and downloading the Twain drivers from the Epson site. Can anyone help?
You will need to go to Epson's site to see what is available for your scanner model. If you find one, download it and follow the instructions for installing it.
Sorry I can't be more specific, but I have a canon scanner (and it's so old there's never going to be an intel plug-in for it). -
Windows 8.1, PSE 11
I am having a number of issues including loss of import functionality from scanner, I can't drag and drop photos into the editor any more as well, or at least not after the first one. The crop function stops working after the first couple of photos. Then some freezing. A little added crashing. A plethora of other bizarre issues as well. This just stated happening a couple of days ago.
What I have tried:
Uninstall/Install.
Deleted preferences both before opening Editor (crontrol-alt-delete) and after opening it.
Kindly advise. Thanks!
Adobe Photoshop Elements Version: 11.0 (11.0 (20120830.r.32025)) x32
Operating System: Windows 8 64-bit
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 8
Processor speed: 3500 MHz
Built-in memory: 8139 MB
Free memory: 5185 MB
Memory available to Photoshop Elements: 3255 MB
Memory used by Photoshop Elements: 70 %
Image tile size: 128K
Image cache levels: 6
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 660 Ti
Driver Version: 9.18.13.3750
Driver Date: 20140327000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 2560 x 1440 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 660 Ti
Video Card Memory: -2047 MB
Application folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\
Temporary file path: C:\Users\evan\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
Startup, 931.2G, 805.4G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Plug-Ins\
Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2011/03/29-16:11:44 63.457850 63.457850
adbeape.dll Adobe APE 2011/01/17-12:03:36 64.452786 64.452786
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2012/06/20-18:39:56 4.1.9 78.509892
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2011/03/29-16:11:44 63.378681 63.378681
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2010/10/12-08:45:30 63.139439 63.139439
AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777
adobe_caps.dll Adobe CAPS 4,0,42,0
Adobe_OOBE_Launcher.dll Adobe OOBE Launcher 2.2.0.4 (BuildVersion: 2.2; BuildDate: Wed Apr 27 2011 21:49:00) 1.000000
AGM.dll AGM 2011/03/29-16:11:44 63.457850 63.457850
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 1.486530
aif_ogl.dll AIF 3.0 1.486530
amtlib.dll AMTLib 4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00) 1.000000
amtservices.dll AMTServices 4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00) 1.000000
ARE.dll ARE 2011/03/29-16:11:44 63.457850 63.457850
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 3.3 49.279053
AXEDOMCore.dll AXEDOMCore 3.3 49.279053
AXSLE.dll AXSLE 3.3 49.279053
Bib.dll BIB 2011/03/29-16:11:44 63.457850 63.457850
BIBUtils.dll BIBUtils 2011/03/29-16:11:44 63.457850 63.457850
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2011/03/29-16:11:44 63.457850 63.457850
data_flow.dll AIF 3.0 1.486530
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ems.dll Elements Organizer 11.0
ExtendScript.dll ExtendScript 2010/03/05-08:21:15 61.423205 61.423205
FaceDetector.dll FaceDetector 0000/00/00-00:00:00 2.0.1.1 2.0.1.1
FileInfo.dll Adobe XMP FileInfo 5.0 61.134777
filter_graph.dll AIF 3.0 1.486530
hydra_filters.dll AIF 3.0 1.486530
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_compiler.dll AIF 3.0 1.486530
image_flow.dll AIF 3.0 1.486530
image_runtime.dll AIF 3.0 1.486530
JP2KLib.dll JP2KLib 2011/03/29-16:11:44 63.196876 63.196876
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
MPS.dll MPS 2011/05/24-09:45:42 63.464027 63.464027
MSVCP100.dll Microsoft® Visual Studio® 2010 10.00.30319.1
MSVCP71.dll Microsoft® Visual Studio .NET 7.10.3077.0
MSVCR100.dll Microsoft® Visual Studio® 2010 10.00.30319.1
MSVCR71.dll Microsoft® Visual Studio .NET 7.10.3052.4
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop Elements Editor 11.0
platform.DLL Adobe Help System 1, 0, 0, 1
Plugin.dll Adobe Photoshop Elements Editor 11.0
PSArt.dll Adobe Photoshop Elements Editor 11.0
PSViews.dll Adobe Photoshop Elements Editor 11.0
ScCore.dll ScCore 2010/03/05-08:21:15 61.423205 61.423205
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
Tbb.dll Intel(R) Threading Building Blocks for Windows 2, 2, 2009, 1011
updaternotifications.dll Adobe Updater Notifications Library 2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 2.0.0.15
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
Required plug-ins:
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Auto Divide 11.0.0.0 (11.0 (20120830.r.32025))
Average 12.0.2
Bas Relief 12.0
BMP 12.0.2
Camera Raw 7.4
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Clouds 12.0.2
Color Halftone 12.0.2
Color Variations 12.0.4 (12.0.4x001)
Colored Pencil 12.0
Comic NO VERSION
CompuServe GIF 12.0.2
Conté Crayon 12.0
Correct Camera Distortion 12.0.2
Craquelure 12.0
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
Difference Clouds 12.0.2
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Extrude 12.0.2
FastCore Routines 12.0.4 (12.0.4x001)
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Grain 12.0
Graphic Novel NO VERSION
Graphic Pen 12.0
Halftone Pattern 12.0
Ink Outlines 12.0
Lens Blur 12.0
Lens Flare 12.0.2
Lighting Effects 12.0.4 (12.0.4x001)
Liquify 12.0.1
Matlab Operation 12.0.4 (12.0.4x001)
Mezzotint 12.0.2
MMXCore Routines 12.0.4 (12.0.4x001)
Mosaic Tiles 12.0
Multiprocessor Support 12.0.4 (12.0.4x001)
Neon Glow 12.0
Note Paper 12.0
Ocean Ripple 12.0
OnEdge 1, 0, 0, 1
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Pen and Ink NO VERSION
Photocopy 12.0
Picture Package Filter 12.0.4 (12.0.4x001)
Pinch 12.0.2
Pixar 12.0.4 (12.0.4x001)
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Polar Coordinates 12.0.4 (12.0.4x001)
Poster Edges 12.0
Radial Blur 12.0.2
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.0.4
Shear 12.0.2
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.0.2
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Straighten and Crop Image 12.0.4 (12.0.4x001)
Straighten Image 12.0.4 (12.0.4x001)
Sumi-e 12.0
Texture Fill 12.0.4 (12.0.4x001)
TextureSelect 12.0.4 (12.0.4x001)
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
Underpainting 12.0
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
WIA Support 12.0.4 (12.0.4x001)
Wind 12.0.2
ZigZag 12.0.2
Optional and third party plug-ins:
Frame From Video 6.0
Magic Extractor 12.0.4 (12.0.4x001)
PhotomergeUI 12.0.4 (12.0.4x001)
Plug-ins that failed to load: NONE
Installed TWAIN devices: NONEFinal Update: ...god willing...
OK! Check it, like I said in previous posts I seemed to have narrowed it down to specific mp3s not converting and playing in their native sample rate which if paired with another sample would give you the "audio midi sync" error and basically screw up your clock! It appears mp3 files converting to mp3 using iTunes would not convert to the correct sample rate if set to something other than 44 in logic and cause this. A tad peculiar Apple iTunes won't work with Apple Logic. I was able to confirm this on two mac's via my friend in Florida. He's running Tiger and tried the same experiment and Booya! Mickey Mouse! It appears this insane week long adventure has came to an end (...god willing) with a super specific unlucky shot in the dark on my part finally revealed to be an perfectly normal function of Logic (obviously one i'm not fond of..) As far as the errors / crashes / system overloads / kernal panics I think I can sort those out to the mackie onyx satellite not being a good choice and trying to add and remove firewire devices in the middle of the sample rate mayhem. Wow! all I can say is, I'm glad it's over
Wish me a lot of luck in the future.. I'm sure i'll need it! -
Scanner does not show up in PSE 9
I've used Photoshop Elements 5 for several years and my Microtek Scanner always appeared as a choice under the "import" menu. Now I spent money on this supposedly improved version of PSE, version 9, and there's NO TWAIN SCANNER. I have to scan through the scanner's software and then open in PSE 9. An extra step I've never had to take in Photoshop Elements or Photoshop before. This is an improvement? I've reloaded the latest version of the Microtek software. Still nothing under the pse9 import menu. Can this be fixed or is this a permanent "improvement" to PSE 9. I'm really put out by having to go through this extra work to get my new version to work as well as my old version. About ready to scrap 9 and count it as a loss and never buy another upgrade to this product. Adobe, why do you do this to me? What's the fix or is there one?
I found the legacy twain_32.8ba however when I try to find the "into" location, and I typed it very carefully..there is no path to this location.
I can't understand why Adobe would do this to me. Do they expect me to go out and buy another scanner? I've written to Microtek. All previous versions of Elements I've had import from this scanner and I've installed the latest scanner software. It's horrible that I have to throw away the money I spent on this so-called upgrade and go back to a previous version. Who thinks up this stuff?
I hope other potential purchasers of 9 understand what they're getting into. I would also like to get rid of the bothersome "ID interface" at the beginning..I would like to get to Photoshop edit is quickly as possible but Adobe is putting me through some sort of merchandising of their "free" web space. I don't want it. I'm spending way to much time on this. - Larry -
i cannot scan documents to photoshop. the all-in-one printer was installed after i installed pse 11. do i need to reinstall pse?
It's good you see building twain because that means you installed the TWAIN.plugin correctly.
Have you tried install the hp provided software/drivers
http://support.hp.com/us-en/product/HP-Photosmart-7520-e-All-in-One-Printer-series/5199461 /model/5199462/drivers
Mac os x is actually supposed to support the scanner, but they never say whether it's just basic support or full support you get with the hp software/drivers.
https://support.apple.com/en-us/HT201465 -
Anyone know of Scanner Plug-in for PSE 8 on Windows 7 for HP All-in-One
I'm asking on behalf of a friend, but here's the deal. She has Photoshop Elements 8 installed on a Windows 7 machine.She would like to find a plugin that will allow her to scan in photos from her Hewlett Packard All-in-One scanner directly from Photoshop Elements 8. I have searched the internet, Adobe's site and HP's site and have found plenty of hints that such a plug-in exists, but no sign of an actual, downloadable file.
Any assistance is deeply appreciated.I believe that the plug in which you reference relates to PSEv.9.
http://kb2.adobe.com/cps/849/cpsid_84933.html
There have been reported problems scanning directly from PSEv.8 & WIN 7, esp. with HP machines. Check the HP site to see if there are updated drivers for the equipment.
If not, suggest utilizing the software that was installed with the scanner, then importing the file for enhancement in PSE.
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