Scanner not detected in PSE 12 organizer

I used PSE11 before and i use a scanner (canon 4200F) to import some old pictures and other documents. Now i have installed PSE12, but i was surprised that my scanner is not detected, so i cannot import anymore with my scanner. How can i fix this problem?

Wamsarah wrote:
Microsoft Office does not support import by scanner or TWAIN devices
Wow, that really surprised me when you said that, because it always used to. So I had a look at my Word 2010 (where I have the free 'Classic Menu' add-in installed). Under Classic Menu it is still there under Menus> Insert> Illustrations> From Scanner or Camera. But nowhere could I see it under the standard Word Menu's or Ribbon bar.
It is still in there though. I found it in the ribbon customization options choosing commands from 'All Tabs'. Accessible then from Menus> Toolbars> Insert> From Scanner or Camera. Phew!!!
Anyway, glad to hear XNView worked for you, but still surprised that PSE12 doesn't see the scanner as either WIA or TWAIN (as you said you had followed the linked instructions in 99jon reply #1). I can only assume that Adobe changed the way they identify scanners for v12.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Similar Messages

Scanner not detected in photoshop

scanner not detected in photoshop

I just posted a question dealing with PS CS not seeing the scanner. Here's what I posted:
Unable to see scanner using PhotoShop CS for Import
Nov 30, 2013 10:36 PMTags (edit): #mac_os_10.6.8 # #scanner_problem #drivers?
Epson Perfection 48970 Scanner worked perfectly with iMac using MAC OS 10.6.8 and Photoshop CS. But that iMac was traded in for a new iMac, and now using MAC OS 10.8.5. PS CS is now inoperative for the upgraded operating system. Now working with Macbook Pro, MAC OS 10.6.8, and scanner works perfectly with the laptop, but NOT with Photoshop CS. The Epson doesn't show in the import mode, but the HP Officejet Pro 8500 does, which is a poor scanner at best. I have looked for the answer to this problem, but unable to solve the problem. I don't want to buy an upgrade version of Photoshop CS; I just want to covert some 35mm slides to paper photos, etc.
This is the thred URL http://forums.adobe.com/thread/1347576

Scanner not detected

Printer is downloaded...printer works, fax works, copy works, however scanner not detected??? Installed- Reinstalled, downloaded program, started-restarted several times still not detected???? Window 8

Hi LillyTeddy,
Welcome to the HP Forums.
I see that you are having some scanning issues.
I suggest that we start off by simply running the HP Print and Scan Doctor.
Please let me know if you see any error codes or messages.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Ha ha ha! Sucess at last!
I got it working now!
I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

Scanner not detected - Canon Imageclass MF8350 Cdn

Hi,
Can anyone help me? I have Snow Leopard Mac OS 10.6.8, and I am trying to install my multifunction Canon printer. It detects and prints fine, but it won't detect my scanner or fax. I have no hard line for the fax - I use CableVision's wireless router for phone and internet. Is there a way for me to use either function (scanner or fax) with my Mac?
I have an older Canon stand-alone scanner, Canoscan N1240U, and it won't detect that either...
Thanks.

gabodeno wrote:
Thanks. This is what the CableVision guy said to me when I asked about connecting to the modem. I was trying to connect wirelessly to the modem; I can't do that, according to him. I still need a RJ11 phone line, with the analog to digital converter to connect to the modem. Only then can I use the fax.
That is correct. The fax is designed for analog connections so there would be need to be a physical connection from the RJ11 connector on the fax to the public phone network or to the A/D converter to use your digital line.
I have "Bluetooth DUN" as my current default fax machine. How do I use it? Can it be used instead of the fax part of the Canon, and then I could probably scan a PDF into my MAC and let Bluetooth DUN fax it out?
The Bluetooth DUN (short for dial up networking) is a way in which you can use your mobile phone to send faxes from your Mac. Not really ideal if you want to send faxes often.
With your setup a better option would be to use a Fax service provider. You basically email the documents you need to be faxed to the Fax company along with the destination fax numbers.

Plustek OpticSlim 2600 scanner not detected by scanimage

Was anyone able to make this scanner work?
I have installed sane-gt68xx-backend (which technically doesn't say it supports the 2600 model - only 2400) and I get the following output from sane-find scanner:
found USB scanner (vendor=0x07b3, product=0x0467, chip=GT-6816?) at libusb:006:002
Then, however, when I run scanimage -L there are no devices detected (tried both as user and as root).
If any one of you managed to make this thing running in Arch, then please, share your expertise. :-)

I ran into something like this getting my neighbor's scanner working on his Linux box. But that was a couple of years ago... and my memory sucks... so don't rely on any of the following...
Since the sane-gt68xx-backend package hasn't been updated since 2007, his scanner also wouldn't work right away.
In my case I had to use the Vendor-ID and Product-ID to get the real manufacturer and model of the scanner. Even though the scanner had it's own name/model, I found out the "guts" of the scanner was actually made by Plustek (I think). But that's not the problem in your case.
But... I did need to add the Vendor ID (yours is 0x07b3) and Product ID (yours is 0x0467) to one of the Sane configuration files (was it /etc/sand.d/gt68xx.conf ???).
Then, one of the logs (syslog???) started complaining about not being able to find the scanner firmware. This is where it got fun
In an attempt to refresh my very poor memory, I just tried the following steps using your scanner info...
I went to http://plustek.com/ and downloaded the Windows device driver for the Plustek OpticSlim 2600, and then unzipped it in an empty "junk" directory.
Then I installed the "unshield" package on my Arch Linux box. Next, I used unshield's "-d" parameters and "x" command to extract all the files inside the data1.cab file to another empty directory. I think you'll find scanner's firmware file at /DRV_71QU/cis3R5B1.fw in that directory you extracted the files to.
In my case I then had to copy that firmware file to the /usr/share/sane/gt68xx directory.
Then the scanner actually worked rather well.
Good luck!

Mac os canon scanner not detected in Acrobat

MACBOOK PRO retina mid 2014 running OS10.10.2 Yosemite
ACROBAT Xi PRO
CANON MG5200 printer/scanner
When I connected the Canon printer scanner to my new macbook pro Acrobat does not show the printer scanner in the import from scanner menu option.
I had this problem previously with Acrobat's really irritating messing around with scanners but cannot remember how I solved it.
Does anybody have some sensible advice please?
PS ADOBE, why on earth don't you sort this out, your users have FREQUENT need for quick and easy scanning.

Hey Paul,
Firstly, I would recommend you to please check for Acrobat updates to run the latest patch i.e. 11.0.10
An out-of-date version of scanner might result in scanning issues. So, please reinstall the latest scanner driver for your particular scanner model from the manufacturer's website and then try again.
If it still does not work, then please try logging in to new administrator account, open Acrobat and check.
For instructions, refer: Install or run Adobe applications in new user account | Mac OS X
Let me know if this helps.
Regards,
Anubha

HP Officejet Wireless 4500 g510 n-z Scanner not detected

Hi! My husband and I purchased a new computer about a year ago and ever since then our HP officejet wireless printer, fax, scanner has not been fully functional. I have it attached to the CPU through USB. I have gone through all the driver downloads and software multiple times to no avail. My computer still doesn't recognize the scanner. I even downloaded the HP Print and Scan Doctor and it recognizes my product, it then tells me that "The full software solution for your product is not installed on this computer." Then I attempt to install the software and it says "download failed." Arghhhhh! What do I need to do to have a fully functional 3-in-1 printer on my computer. The product worked just fine on our previous computer but now I can't figure it out! Please help! Much gratitude!!!! Sarah

Welcome to the HP Forums Sarah, aka , I saw your post about the installation issues you have had with your Officejet 4500 Wireless on your Windows 8.1 system, and I would like to help! I am going to start my suggestions with performing a more "in depth" uninstall to clear out all of the printer files, restart the PC, and try downloading and installing again. Please respond back to me with the outcome! Go to the tiles screen, (start up screen)Start typing %temp%, open the folder starting with 7z, (Example: 7zS2356) Util, ccc, Uninstall_L3.When the uninstall has completed restart the computer.Delete all files you can from the temp folder. (Go to the start up screen, (tiles menu) type %temp%. Delete everything listed.)Now download and run the Full Feature Software installation from here: HP Officejet Full Feature Software and DriverTry printing and scanning. Good luck I hope this helps!Thank me for this reply by clicking the thumbs up icon below!

People recognition is not working in PSE 12 Organizer

I've already done all the breezedat changes. Win 7.

Hi,
Yes, I do have version 12 (and 9,10 & 11) - I tend to have lots of testing versions so that I can see what others are talking about when they have problems.
Going from 10 to 12, at first I didn't like the new light backgrounds but I am now getting used to it. I think that the organizer has now better facilities providing you are using the tagging system. So far, the editor seems to be slightly better.
Orginally I wasn't going to upgrade from version 11 because I didn't see many benefits for me but I gave in after a while. The jump from 10 to 12 would probably be a good value.
Do you like version 12?
Now to be honest, I have changed over to Lightroom for organizing my images and only use the Elements Editor to do the processing that I can't do with Lightroom. I find that was much better for me once I had picked up the basics of Lightroom.
Brian

Epson RX530 scanner not detected

I have just connected a Epson stylus RX530 to a airport time capsule, the printer compatability listing states that scan and print should work, S/W updates all up to date. When the RX530 is connected via USB to the mac both print and scan works, when connected to the timecapsule only the print function works. Does anyone know what I am doing wrong?

When the RX530 is connected via USB to the mac both print and scan works, when connected to the timecapsule only the print function works. Does anyone know what I am doing wrong?
You are not doing anything wrong. Only the print function will work if you have your Epson device connected to the USB port on the Time Capsule......unless......something has changed in the last few days and Epson is now providing full feature drivers to allow the scan functionality.
To date, to our knowlege, no printer manufacturer has provided full feature drivers to Apple for their devices when used at the USB port of the AirPorts or Time Capsule. You might want to check with Epson support for clarification to see if they plan to provide full featured drivers for USB network use.
Chances are, the info you have is talking about functionality when connected directly to the USB port of a computer, not a network hookup via USB.

TS3147 installed Canon MF4570dw multifunction printer, it prints and copies but scanner not detected. How do you install scanning function?

Downloaded drivers installed MF4500w series. But software and OS does not setect scan function

First of all you need to set the MF scan components online. Press the Scan button and then select Remote.
Then on the Mac, open the MF Toolbox software, which will have been installed when you downloaded and installed the ScanGear v1.51 software, and select one of the buttons like Save. From the next window that appears, change the Original Placement menu to ADF or Platen - depending on where you have loaded the paper - and then press the Scan button. This action should scan the document to your Mac.

Organization not detected when running E2010 SP3 setup

I am working on an Exchange 2010 organization with two multi-role servers in it. They are running SP2 with no rollups. I attempted to install an additional server using SP3 media, but during the setup, it does not detect the existing Exchange organization,
but instead asks me if i want to create the First Organization object.
Initially I thought that perhaps this might be because some schema needed updating, so I ran setup /PrepareDomain using the SP3 media, but when I reran GUI setup, I got the same thing: it doesn't see an existing Exchange org and wants to create one called
First Organization.
I used ADSIEdit to confirm that the Exchange org objects were there, but I'm not sure what to look at next.
Any ideas?
Dave Shackelford

Hi Shackelford,
Please make sure we are operating as Administrator.
Please make sure the DC/GC server running well during the setup.
Please verify whether the services are running well.
Feel free to contact me if there is any update.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Windows 7 will not recognize PSE 8 Organizer on External Drive

Hello:
Background:
We purchased a Dell Inspiron 560 with Windows 7 from BestBuy to replace the Hewlett Packard Pavilion with Windows XP that was showing problems. My present photo software includes Photo Shop Elements 8 and Nikon NX2. (I intend to use PSE 8 for Nikon NEF (RAW) files and NX2 for JPEG files.) Geek Squad (GS) transfered the information that was on the HP hard drive to the Dell. All the icons now show on the Dell except for iTunes. I also gave GS the Photoshop and Nikon disks in case they needed to reload the programs.
The photos are stored on a Western Digital (WD) external drive that was also given to GS to test the transfer. I organized my files according to the "master programs", e.g., Adobe Photoshop 8 and Nikon NX2 with subfolders for the photos themselves. Everything worked fine on the former HP computer.
The situation:
The PSE 8 Edit and NX2 appears to work but not the PSE 8 Organizer. All folders and subfolders and information in the subfolders are present on the WD drive. The Nikon software opens and edits all photos including the photos stored in the Adobe Photoshop 8 folder in the WD drive. I can open a single photo in PSE 8 Edit. But I cannot activate PSE 8 Organizer where the folders and subfolders are. When I attempt to activate the Organizer following the prompts, the following statement appears, "The catalog could not be opened. It is either corrupt, or the version is out of date and cannot be updated." However, I can access them using the NX2 software.
So what do I have to do to activate or reactivate the Organizer? I could transfer the files from the Adobe folder to the Nikon folder using drag and drop, reinstall PSE 8, and then reintstall the files on the Adobe folder.
Or is there a better way?
Please help.
Mp

Without knowing exactly what Geek Squad actually did, its hard to say how to fix this.
Ideally, that way to fix this is to do the following: you would create a backup of your catalog on the old computer. Do this with the Organizer command File->Backup Catalog. Tell PSE to save the backup to the external drive. Then connect the external drive to the new computer, and run the Organizer command File->Restore Catalog.

C4380 Scanner is not detected on Mac Snow Leopard (10.6.8), by USB or wifi

Hello,
Working with a MAC with Snow Leopard (10.6).
Suddenly longer able to access the printer via WIFI. Reinstall the software and configure the network went back to the printer.
Now the printer is working correctly by USB and WIFI, but the scanner is not detected.
Can you help, please?
Thank you very much.

When you re-downloaded the drivers and software, did you get the FULL FEATURE drivers?
Did you download this from the website or from the CD?
You can run the print and scan doctor, and check the results.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

PSE 12: Organizer: Cannot initalize directX and does not open! Have directX! What to do?

PSE 12: Organizer: Cannot initalize directX and does not open! Have directX! What to do?

Hallo and thank you
It did not solve the problem (Organizer does not start) but it changed
in so far as the start menu comes back after I press ok.
I am still looking for the real solution.
Best regards
Fridolin Kistler Zurich Switzerland

Scanner not detected in PSE 12 organizer

Similar Messages

Maybe you are looking for