Scanner Not Found - by anything!

Since upgrading to Snow Leopard, my scanner has disappeared. It is not in the Firewire bus in System Profiler. I have downloaded latest drivers...None of my scanner software works, even the Apple scanner application. I know the cable is OK, it works with my external drive. Thanks in advance.

sorry, answered my own question. too embarrassed to say how.

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"Selected Scanner Not Found"

When trying to scan in Acrobat X I get the error selected scanner not found. I can't find where to set the default scanner. Configure Presets under Create PDF from scanner won't let me save anything. I'm assuming that that is the place to select the scanner.

Try a forum for Adobe Acrobat.

Time Machine Restore and now says Scanner not found - when trying to use

the printers.
Had a faulty harddrive -(per the apple store - this after replacing the screen and logic board...) - so they installed a new one - I restored from my time machine backup - and then went to use my HP 1315 Scanner. Didn't work - get error - scanner not found - even though I can print to the device.
So - I uninstalled and reinstalled the printer in the system preferences - but get same error - so instead I uninstalled all the HP apps and reinstalled them (a pain because HP doesn't make 10.5 software yet).
Still same issue - Scanner not found.
I was using this same scanner prior to the hard drive freeze. HP posts a notice that if you really want the hp software to work you should downgrade to Tiger, install, then reupgrade - but that seems like a lot of hassle to get a scanner to work.
Does anyone have another suggestion?

Thanks Barry -
I wish Profile allowed to list all of my computers and all of My OS systems - but it doesn't - so I'm forced to post each and every time whatever OS is causing whatever issue I'm having.
I have deleted and reinstalled several times to no avail. I do get an error on install that the HPIOX cannot launch...
I am a bit frustrated - this is the 5'th device an Apple upgrade has cost me...
All my belkin devices for my iphone don't work with the new iphone (they altered a pin configuration for the power)
The 1,000 upgraded car kit for Mercedes that I bought just a month ago -- worked great with Iphone 2g - doesn't charge the 3g
Leopard has killed my scanning capabilities...
It wouldn't be such a hard pill to swallow except I keep seeing that ad where the japanese girl comes by and the Mac guy starts talking japanese and the tag line "it just works" -
No - in fact - it doesn't.
My camera only shares pictures with the mac - movies require a 3 way translation
My printer will print - but not scan
My Mercedes car kit will play music - but not charge
All of these things worked with Tiger and Iphone 2g - seems to me like either Apple is trying to force profitability of its partners by forcing consumers to constantly upgrade to new equipment - or - they just don't give a s_t ----

Scanner Not Found Error Message on My Computer

5 years ago, I got an HP inkjet printer and after it was installed, I could never get the scanner to work. I always got an error message (can't remember the wording). Last month, I got a new HP laserjet printer with a scanner, and it is installed, but again, I get an error message when it comes to scanning. This message tells me that there is no scanner found on my computer.
Today, from the panel on the printer, I was able to open up the scanning option. It looks like the only options are to send the scan to an email or to have the scan sent to a flashdrive (USB port). So, if I want to scan a picture, how do I just scan the picture and save it in my documents? Why is the only option to send it in an email or a flashdrive or a network folder? If I try to access the scanner from my computer (instead of using the panel on the front of the printer), it doesn't look like the scanner is connected to the computer even though it is (I went into system preferences and found the printer and both printer and scanner are connected with this new printer).
So, my question is two-fold; why do I get this message saying my scanner is not found on my computer and is the only way to use the scanner is to have it connected to the internet or a USB port, and if so, how do I connect it to my email address or network? I guess I would have to email the scanned picture to myself if I want it on my computer or save it on a flash drive? Thanks for any help.
This question was solved.
View Solution.

Hi @awestruck ,
I see that you are getting a "scanner not found" error message. I would like to help you out today, but I will need to know some more information.
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
Depending on which model you have, the features are different.
You should have the HP Software installed for scanning from the computer. You can also use Apple Preview, Apple Image Capture or Print & Scan.
What software are you using to scan with?
How is the printer connected? (USB/Ethernet/Wireless)
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Since I downloaded Snow Leopard on my iMac, my HP all-in-one C7280 scanner will not work. It says "scanner not found, scanner could not be initialized". Any ideas?

Since I downloaded Snow Leopard on my iMac, my HP all-in-one C7280 scanner will not work. It says "scanner not found, scanner could not be initialized". Any ideas?

Hi,
I suggest uninstalling the printer drivers from your HP printer. The go to System Preferences> Printer & Fax and in the printer list box go ahead and reset the printing system. Do that by right clicking over the printer list box ad the option should appear. After that close system preferences and reinstall your printer drivers from the HP CD. After installation check if your printer works as expected, if it does, stop here and ignore the rest of the message.
If you don't have the install CDs for the printer or the previous step does not work; connect your printer to your Mac via USB and then again go to system preferences. Open the Print & Fax menu and in the printer list box you should see a "+" sign. Click on it, and a new window should appear with a list of printers that are available to you. If that's the case, go ahead click your printer name and wait for the computer to look in the Apple servers for the drivers. When searching is finished click the "install" button. This process will open software update and install the neccesary drivers.
After that, you should be able to scan documents with the Preview App.
For more information on the printing system in OS X Snow Leopard visit:
http://support.apple.com/kb/HT3771
Hope this helps!

MX410 Acrobat Error Selected Scanner not Found

Acrobat VI used to work with my MX410. Cannot scan using Acrobat anymore "selected scanner not found". Removed and reinstalled Acrobat and Canon driver/software, even put the path to the twain_32 driver in enviroment PATH, still the same error using MX410 and MX410 WIA for scanning.

Hi okidave,
Do you have access to a later version of Adobe Acrobat that you can use to try and scan with to see if you still experience the same issue?
If this is a time-sensitive matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Scanner not found after HP driver and Mac OS X 10.5.5 updates

I had my HP C5180 All-In-One connected to my network and working fine with my iMac before the recent HP Driver and Mac OS X 10.5.5 updates from Software Update. I could print and scan with no problems. After the updates I get an error message from HP Scan Pro that there was a communication error and the scanner was not found. What's interesting is that if I start with the Scan Menu button on the printer I can get all the way to HP Scan Pro launching on my iMac before the error message appears. Apparently the iMac and C5180 see each other and can communicate.
I had this problem the last time both the HP Drivers and Mac OS X were upgraded through Software Update. HP Support's solution was to uninstall the entire HP driver software package and reinstall with the download from HP's site. That is **** poor and really unacceptable. I really just expect stuff not to break when Apple or HP suggest an update through Software Update. My philosophy of running Macs at home is that I don't have to think or work too hard to adminster them. This is proving me wrong on that idea.
Thoughts, comments, suggestions?

I feel your pain brother. Just posted with the exact same problem. Looks like the "fix" is to uninstall/reinstall?
Yeah, they are definitely seeing each other as is the case with my setup. While it is a band aid and not fixing the problem, it you really really have to scan something, open up your browser and type in the IP address of your 5180. If you don't know it, you can find it by going into the configuration menu in the 5180 until you get to network. From there, you can scroll down to view settings for wired/wireless (don't know how you're connected to network). Once you get your IP address, type it in the browser. At that point the configuration page of the 5180 should come up. On the left, there is a application heading and under that a "webscan" feature. Click on that, then choose the option that applies to you. Once that's done, click preview. Once you see the image, right click on it and save it somewhere. If you hit the scan button, you will also save it, but it's anyone's guess to where it's saved to or what it's named. Again, not the ideal solution, but if you have to use it, then better than nothing.
FYI I have a C7280 so not sure yours will follow the exact same instructions, but should be close.
Good luck
The Swiss Gator

Canon scanner not found

My canon 8600F is not found in Maveriks

Hi All, I called Canon this morning..
The Tech helped me Download the MP280 Navigator Software..
(Direct from Canon Website)
My MP280 works with both Scanner & Printer AOK............
Hope This Helps..............................

HP scanner not found after Leopard

My HP ScanJet 5530 cannot be found after installing Leopard. I can see the scanner, correctly identified, in the System Profiler on the USB bus item, but neither VueScan nor HP's latest drivers or scanner software will see the scanner. I know this is not a hardware issue as I recently installed XP SP2 on my iMac and it does see and operate the same scanner when running Windows. The issue showed up before installing XP. Any ideas what I can try?

I can get my HP laserjet 3055 to print via Bonjour, but I cannot get the scanner to work. I have visted HP's website repeatedly to look for a new driver compatible with OS X 10.5 Leopard, but to date have not had any success. Please can can someone help.

HP Officejet Pro 8500 A909a wired network to 2Wire i38HG- Scanner not found, Printer fine

Hello everyone,
I've seen multiple posts & good support regarding this error, however most seem to be in response to wireless & I am using mine wired to the 2Wire i38HG modem/router (supplied by AT&T Uverse Internet) on the 2nd port. Perhaps that's why I'm still stuck? Worked fine on my old router so I'm sure that's where the problem lies as well.
I have tried all of the guided uninstall, reinstall. Tried with min/max software loads. I have also tried assigning a static IP via manual setup on both 192.168.1.60 & .200, same issue. (verified .60 in router page, it saw printer, but computer {Windows 7 64bit} still did not see scanner). This is affecting both my wired desktop & our laptop on wireless (laptop is Win 7 32 bit).
I also did try the Print/Scan Doctor, & internal Guided solution, same circle, same issue.
And... I'm guessing it's not going to help, but in the Win 7 error popup screen, the extended error information is
8, [(1, 0, -2147221496)]
Hoping for some advise to solve this, thank you!

Consolidated, where's the delete?

Epson 4490 scanner not found by Acrobat X in Lion 10.7.4

1. Uninstalled Epson software with software in "epson12887" uninstaller (from Epson).
2. After connecting scanner, ran Apple Software Update and added the Epson Printer Software Update 2.11 from Apple.
3. Epson 4490 Scanner is visible in System Preferences > Print & Scan window.
4. Apple's Image Capture sees the Epson 4490 scanner, and Image Capture works with the scanner.
5. Adobe Photoshop CS6 sees the scanner after adding Adobe's TWAIN plug-in, and Photoshop works with the scanner.
In Acrobat, go to:
FIle > Create > PDF from Scanner
Scanner > Please select a device
The Epson scanner isn't listed.

I found the answer, thanks to this link:
http://forums.adobe.com/thread/1054100
The solution is to go to Epson's site, and download the software that's specific to OS X 10.6 (Snow Leopard) for my scanner. In my case, I installed both the ICA driver and the EpsonScan software specific for OS X 10.6 for the Epson Perfection 4490 Photo scanner.
Unfortunately, Epson's Lion page:
http://www.epson.com/cgi-bin/Store/support/supportLion.jsp
points you to Apple's Software Update page for Epson drivers for Lion. While this is generally good advice (these were needed and appropriate for Image Capture and Photoshop CS6), the older 10.6 drivers and software from Epson are also required for Adobe Acrobat Pro X to "find" the scanner.

Why does my canoscan 9950FII suddenly not work anymore? Mountain Lion. Error: scanner not found and PCPower no longer supported.

New iMac with OS X Mountain Lion. Canocan 9950F II, bought new because my old 9950F was not supported by Mac. Driver installed from CD, everything fine, worked perfectly. After some time of not using the scanner, I tried to scan a document now. It did not work. It says it cannot find the scanner although everything is plugged in and switched on. And then the message that PC Power is no longer supported. HELP!!!

Check the Canon Web Site for new software and download the software for Mac OS X (Intel Mac) or select Intel Mac from the install disk.
I checked the Canon Support Site, but there isn't a 9950F Mark II on the U.K Site, but there is a 9000F Mark II.
The messgae you are getting suggests the PowerPC software version has been installed instead of the Intel Version.

Scanner not found

My computer can print, but not scan. I've updated print and scan drivers, restarted the computer, and Googled to no avail. Any help would be appreciated as I am so frustarted right now!
The OS is X 10.6.3 and the printer/scanner is Canon Pixma 780.
When I go to system preferences/print &fax and select the device only the print option shows up, not the scanner. The scanner doesn't appear/register in Image capture or photoshop either.
Thanks,
[ M ]

Mpeckham01 wrote:
When I go to system preferences/print &fax and select the device only the print option shows up, not the scanner. The scanner doesn't appear/register in Image capture or photoshop either.
The scanner will not appear in Image Capture because there is no ICA driver for this product. But Canon does provide a scanner driver and MP Navigator for scanning.
Also, with the scanner driver installed, you will be able to scan with Photoshop.

HP Printer F4180- Scanner not working

I've installed Snow Leopard, but now its now letting me scan. It will print documents, but when I click 'scan' it says 'scanner not found'. I thought this update was supposed to make using my printer easier!!! Can anyone tell me how to sort this out? I depend on this scanner to create work and this is frustrating to say the least!
Thanks,
T SCOTT

I can confirm what everybody else in this thread has said and add one detail. I bought an HP 3055 all-in-one yesterday and after installing the software, not only wouldn't it scan ("waiting for PC..." forever) but it also wouldn't print, AND another HP printer elsewhere on my network STOPPED working.
After an hour on the phone with HP support (10 minutes just to register my info), the guy confirmed that there is no 10.5 driver, didn't know when there would be one, and added the following amazing fact. Not only does the software on the CD that comes with the printer/scanner not work with 10.5, it actually BREAKS its printing from Leopard (and similarly the 10.4 or earlier downloadable drivers from hp.com). He claimed that printing from 10.5 works on the 3055 out of the box, but if you are so reckless as to install the software that actually came with the printer, it permanently stops working. (Plus, apparently, stops the printing of other HP devices.)
He went on to say the only fix was to re-install the Mac OS . However, I can report that after un-installing every piece of HP software on my machine (using their uninstallers, not just deleting), then restarting, the printer now works, and so does the other HP printer on the network. (Scanning still doesn't work.)
Btw, echoing other complaints on this thread, the reason I bought a new HP scanner was because my old one had stopped working ever since (I think) 10.4, and I finally gave up.

Scanner in use error message. Print and scan doctor page not found

I have an officejet pro 8500a which is giving an error message: scanner in use. it frequently does this and I reboot computer, turn off router and prnter and then turn all back on again and it usually works. This time it won't. I was directed to download the print and scan doctor but whether I enter the address in the url or click on the link I am directed to a page saying that it is not found. What else can I do besides throw this through the window?

Hello @trishdg and welcome to the HP Forums!
Which operating system is on the computer you use the printer with?
If you make a Copy (as that uses the scanner) do you get any errors that indicate the scanner is in use then?
This Print and Scan Doctor link will start the download for you right away (meaning it doesn't take you to a page, that link starts the download as soon as you click on it ) so you won't feel the need to through anything out the window
Let me know how those steps go, and we will go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Scanner Not Found - by anything!

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