Scanner not recognised in Photoshop

I have new HP5520 printer it prints from Photoshop cs5 but doesn't show at the import command for scanning. The scanner works with image capture and I know I can save images and drop them into Photoshop it just seems silly that this doesn't all work together. Any ideas please

Quit Photoshop if it's open.
Open your Applications folder then control or right click: Adobe Photoshop CS5
Then click Get Info
In the Get Info panel select: Open in 32 bit mode
Launch Photoshop and try scanning.

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Scanner not recognised in Photoshop CS3

My Canon 9950F scanner is recognised in Photoshop CS2 but not in Photoshop CS3. I've deleted the driver and reinstalled but still the same issue. Any ideas?

Scanner drivers are usually very sensitive to different versions of applications and the system itself. First thing to do is to go to the scanenr providers website and look for newer drivers and download and isntall the latest ones and not use the old ones that once upon a time came with the scanner. Installation of scanner drivers are often tricky and you have to follow the instructions provided to the letter. We ahd an issue at work with an Epson scanner driver and Photohsop CS2. Installation and features worked just fine on on G5 - but not on another with identical system. Go figure. In the end we cloned the entire machine with the working installation (user is on homeserver on network which doesn't interfere with content on the machine itself) to the other one and then it worked there as well.
Or get VueScan from http://www.hamrick.com/ - supports most scanners in many versions.
Edit: I doubt that scanner providers already have scanner drivers for Photoshop CS3.

Scanner not detected in photoshop

scanner not detected in photoshop

I just posted a question dealing with PS CS not seeing the scanner. Here's what I posted:
Unable to see scanner using PhotoShop CS for Import
Nov 30, 2013 10:36 PMTags (edit): #mac_os_10.6.8 # #scanner_problem #drivers?
Epson Perfection 48970 Scanner worked perfectly with iMac using MAC OS 10.6.8 and Photoshop CS. But that iMac was traded in for a new iMac, and now using MAC OS 10.8.5. PS CS is now inoperative for the upgraded operating system. Now working with Macbook Pro, MAC OS 10.6.8, and scanner works perfectly with the laptop, but NOT with Photoshop CS. The Epson doesn't show in the import mode, but the HP Officejet Pro 8500 does, which is a poor scanner at best. I have looked for the answer to this problem, but unable to solve the problem. I don't want to buy an upgrade version of Photoshop CS; I just want to covert some 35mm slides to paper photos, etc.
This is the thred URL http://forums.adobe.com/thread/1347576

Plug-in for Canon iPF8400 not recognised in Photoshop CC 2014. Lost Topaz and Nik Software as well.

I have just updated to Photoshop CC 2014 and lost the plug-ins for Canon iPF8400 printer, Topaz Labs, and Nik Software. I had been asked if I wanted to migrate plug-ins and said yes. I have dropped the plug-ins into the Photoshop plug in folder but they are note being recognised.

Similar problems here with Topaz Labs plug-ins.
Unfortunately I have now uninstalled Photoshop CC so the option of copying them into Photoshop CC 2014 is no longer viable and Photoshop CC 2014 simply does not recognise them.
Waiting for response from Topaz labs

[SOLVED] scanner not recognised

peter@mesh:~$ sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x04b8 [EPSON], product=0x010b [Perfection1240]) at libusb:005:003
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
peter@mesh:~$ scanimage -L
device `v4l:/dev/video0' is a Noname BT878 video (Hauppauge (bt878)) virtual device
peter@mesh:~$ lsusb
Bus 005 Device 003: ID 04b8:010b Seiko Epson Corp. Perfection 1240
Bus 005 Device 002: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet]
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
Scanner is recognised by sane-find-scanner but not by scanimage -L. I am in the scanner group.
It was working under other distros and strangely it works on w2k in virtualbox.
Maybe a permissions issue? Any ideas?
Last edited by ploub (2008-02-24 12:47:53)

Permissions are correct:
/peter@mesh:~$ ls -lR /dev/bus/usb
dev/bus/usb/005:
total 0
crw-rw-r-- 1 root root 189, 512 2008-02-24 08:15 001
crw-rw-r-- 1 root root 189, 513 2008-02-24 08:15 002
crw-rw-r-- 1 root scanner 189, 514 2008-02-24 10:01 003
Changing permissions in /proc doesn't help either:
peter@mesh:~$ chmod a+rw /proc/bus/usb/005/003
sudo scanimage -L still only picks up the tv card. Any other ideas? Thanks!

Canon scanner not recognised after Mac wakes up.

Hi
I have been using a Canon LIDE 60 scanner since I bought my eMac 4 or so years ago. It's always worked fine.
But since upgrading to Leopard a few months ago I've been having trouble with it.
What happens is that after the Mac goes into deep sleep mode (it's set to have the hard drive sleep too) and the scanner is not recognised after the computer wakes up.
I get an error message when I open up a TWAIN program (CanoScan Toolbox or Image Capture) saying that there is no scanner available.
Sometimes, usually actually, if I disconnect the USB cable and then re-attach it the scanner becomes available again. But sometimes not.
I have what I believe to be the most recent driver for this scanner, dl'd recently from Canon's web site. First I uninstalled the old driver and then restaterd my eMac before installing the new driver.
I'm using whatever version of Image Capture came with Mac OS and I'm using CanoScan Toolbox version 4.9.3.4 (version 5.0 does not work at all).
Any way to get this to stop happening?

Bump
Joey Goldstein wrote:
Hi
I have been using a Canon LIDE 60 scanner since I bought my eMac 4 or so years ago. It's always worked fine.
But since upgrading to Leopard a few months ago I've been having trouble with it.
What happens is that after the Mac goes into deep sleep mode (it's set to have the hard drive sleep too) and the scanner is not recognised after the computer wakes up.
I get an error message when I open up a TWAIN program (CanoScan Toolbox or Image Capture) saying that there is no scanner available.
Sometimes, usually actually, if I disconnect the USB cable and then re-attach it the scanner becomes available again. But sometimes not.
I have what I believe to be the most recent driver for this scanner, dl'd recently from Canon's web site. First I uninstalled the old driver and then restaterd my eMac before installing the new driver.
I'm using whatever version of Image Capture came with Mac OS and I'm using CanoScan Toolbox version 4.9.3.4 (version 5.0 does not work at all).
Any way to get this to stop happening?
Message was edited by: Joey Goldstein

Scanner not recognising computer

I have an hp5520 all in one printer and an hppavilion250 laptop. I have been scanning photos regularly over the last month using paint programme. Last night I couldn't get the scanner to recognise the computer - the printer says 'computer not found. The printer facility is working fine. Can you help.

Dear BillyA52,
Please follow the steps of this document:
http://support.hp.com/us-en/product/hp-photosmart-5520-e-all-in-one-printer-series/5157533/document/...
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
and click on the icon if you want acknowledge the assistance.

2545 driver pmhpcl1.inf missing, Windows 8, scanner not recognised (one computer)

I have a WiFi "Ink Advantage 2545" and 2 * 64-bit Windows 8.1 PCs. Printer works both. However, scanner not visible on 1 only. Checked device properties, events on both... functional computer has 2 drivers installed pmhpcl1.inf and hpvyt11.inf, non-functional computer has 1 driver installed hpvyt11.inf...
I cannot find any reference to the missing driver. I have tried ninstalling, restarting, re-installing, etc several times without success.

Hello @ANU_alan,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the scan issue that you're experiencing when attempting to scan with your HP Deskjet Ink Advantage 2545 All-in-One Printer to one of your Windows 8.1 computers. Thank you for mentioning in your post that you did notice a difference with the .inf files that are installed on both the working computer and the non-functioning computer.
At this point I would like you to start troubleshooting by clicking here to download and run the HP Print and Scan Doctor Tool. This Tool will run on the problematic computer and 'fix scanning' issues for you. Should any driver, software, or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
Please take note of any error messages or failures that the HP Print and Scan Doctor may find.
Please respond to this post with the result of running the HP Print and Scan Doctor Tool. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Epson 1400 photo scanner not connecting to Photoshop after Mavericks update

I updated to Mavericks and now the Epson 1400 Scanner photo will not show up in Photoshop CS5. Udated new drivers, still no result. What step am I missing?

Maybe:
https://discussions.apple.com/message/23591676#23591676
Does Image Capture work?

Xerox - 4800 one touch scanner not recognised by my mac mini ???

HI I have just moved to Mac from Windows. Previously I used a Xerox - 4800 one touch scanner, I plugged it into a free usb port on the back of the mac mini and nothing.
Where on the system can I see if the mac recognises it? I have tried vuescan, but they don't even list the xerox models.
Thanks

did you install software for the scanner? you can tell if the computer is recognizing the device by going to the blue apple and then "about this mac". then click on more info. the scanner should be listed with your usb devices. if it is not recognized, then try a pmu reset. if you have a power pc mac mini, the instructions are here. http://docs.info.apple.com/article.html?artnum=300574. if you have an intel mac mini, the instructions are here. http://docs.info.apple.com/article.html?artnum=303446. let me know if that works. [ 8 ) ]

HP Scanjet Professional 1000 Mobile Scanner not recognised snow leopard

hi
I have purchased a HP Scanjet Professional 1000 Mobile Scanner
The scanner however does not seem to work with ANY recognised scanner software for MAC.
I have expensive Readyiris and Adobe X software with scan functionality but the scanner does not get recognised.
On the windows CD I found one folder with MAC drivers. it installed a really basic HP scan program which is really bad..
Is all lost....?

I assume you have tried Image Capture and Preview? Have you tried to reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Scanner not recognized by Photoshop

Hi there,
I bought a new iMac G5 four days ago only to find Photoshop CS5 was not recognizing the scanner on my two year old Samsung SCX 4500 Printer/Scanner (the printer works fine). I downloaded the most recent Samsung scanner driver (1.0) and Photoshop still doesn't recognize it. Both Preview and Image Capture recognize the scanner which enables me to scan and then upload to Photoshop, but that adds a step I'd rather avoid. Unfortunately it seems that a lot of people are losing printer/scanner compatibility when they upgrade.
Any thoughts on a fix?
thanks
dg

all the components for the mac can be found here:
http://www.ellert.se/twain-sane/
you want to first download libusb as a binary for 10.6
http://www.ellert.se/PKGS/libusb-2009-09-10/10.6/libusb.pkg.tar.gz
and then install it
then download SANE backends as a binary for 10.6
http://www.ellert.se/PKGS/sane-backends-2010-01-17/10.6/sane-backends.pkg.tar.gz
then install
then download TWAIN SANE Interface as a binary for 10.6 and install
http://www.ellert.se/PKGS/TWAIN-SANE-Interface-2.9/10.6/TWAIN-SANE-Interface.pkg .tar.gz
reboot, open photoshop,
you should now have a "sane.." listed as an option as you would your old scanner.

Does anyone know a workaround? ATI Radeon 4500 graphics card not recognised with Photoshop CC

Hi Guys,
I recently upgraded a few bits to my Dell studio 5 which is somewhat of it's age now. I put a solid state in, upped the RAM and also installed windows 8.1.
The machine has been running a treat, almost as though it was a new beast, however this has been at a price. Elements within Photoshop now do not work such as the 3D elements and paint brush tip preview amongst a few other things, however the 3D elements not working is a problem. As a designer, its quite important I have these features working, but since my upgrades and enhancements its cost me. I have been on the ATI website (Now AMD) and downloaded a fair few versions of the drivers for my ATI Radeon 4500. I even installed the new patch for windows 8 but to no avail.
I am wondering if anyone has had this issue and got around it. I have read loads of different forums and tried all sorts of installs but its still not working.
Give me a shout if you have beat this annoying issue
Cheers
Kev

Hi @Olde
Welcome to the HP Support Forums!
I understand that you are have trouble with your 2nd GPU, the Radeon 6770M. Please look through the following pages related to graphics issues, and how to configure the setup of the graphics adapters depending on your needs.
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Resolving Video and Graphics Issues
OpenGL Applications Cannot Use Discrete GPU with Intel + AMD Switchable Graphics
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Printer profiles not recognised in Photoshop CS6 print dialogue

Note that the Illustrator, Indesign and Acrobat print dialogues see all my (custom) printer profiles.
Even Photoshop sees them in the Apply Profile and Convert to Profile dialogues: just not when trying to print.
Is this a known problem?

Thanks, Jeff. This issue goes far beyond Adobe. I'm trying to resolve colorspace problems that get even more confusing when there are multiple web pages or other documents at multiple websites, including software companies and camera companies that have conflicting information for the same thing. I don't want to add something else into the mix that may make things worse. Unless the user can have the settings that they know worked on their device to rely on as a point of reference to make controlled changes to accommodate a software change, it's like taking two handfulls of M&Ms to represent various colorspaces in three places in a program and using trial and error to figure out which two or three colors to use and in which order. I think of this as informative dialog and not venting.
Update: After burning through another color ink cartridge and 20 more sheets of Kodak glossy photo paper, I managed to come up with a combination of profiles and colorspaces that are acceptable with the Kodak ESP9 printer in PS CS6. While Adobe RGB should work from the Nikon D7000 JPEG for a larger color gamut, with the Kodak printer, the colors were dull. Went back to sRGB in the camera and sRGB IEC61966-2.1 for the working RGB profile. In this printer, color management cannot be disabled in the printer itself, so I selected Adobe RGB. In the PS Print Settings Color Management, PS Manages Colors, and the Printer Profile is Beta RGB (Adobe RGB is not an available choice). After increasing the photo brightness to about +20, the contrast slightly, and increasing the shadows setting to bring out the shadowed areas somewhat, the printed photo is a close match to the on-screen image on the calibrated LED monitor. When I tried CIE RGB, the colors were more saturated but had too much blue. Maybe this will help others.

Raw xmp (sidecar file) settings not recognised by Photoshop (Windows / CS3)

Hello World!
Jpgs opened from Photoshop aren't reflecting the ACR amendments. Are xmp files truly sidecar?
Thanks,
Andrew.

Changes made to JPEG images in ACR are stored as metadata within the JPEG image. Those changes will not be read directly in Photoshop. It will be necessary for you to modify your bridge preferences and make sure you have selected "Prefer Camera Raw for JPEG..." Then I think your action will work properly. In your batch setup you need to make sure you check the Override File Open Commands... And then they should be opened through ACR without displaying Camera Raw.

Scanner not recognised in Photoshop

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