Scanner not recognised

Hi there
I am new to Mac. My Epsom printer is also a scanner. the Mac sees the printer and I print ok, however it does not see the scanner, all I get is No image captive device found. The mack will not load the CD which came with the printer. Any ideas?
Please help

Hi there, thanks for the help, I am very new at all of this.
The Epson is a CX3700 all-in-one about 3-4 years old. The CD is only for windows.
My Mac is an MB324A OS X 10.5 Leopard. I've had it for a month. The Epson site does not even list CX3700 range. Maybe just time to get a new all-in-one. Even though this one works perfectly well.
Any ideas greatly appreciated
Thanks

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Scanner not recognised in Photoshop CS3

My Canon 9950F scanner is recognised in Photoshop CS2 but not in Photoshop CS3. I've deleted the driver and reinstalled but still the same issue. Any ideas?

Scanner drivers are usually very sensitive to different versions of applications and the system itself. First thing to do is to go to the scanenr providers website and look for newer drivers and download and isntall the latest ones and not use the old ones that once upon a time came with the scanner. Installation of scanner drivers are often tricky and you have to follow the instructions provided to the letter. We ahd an issue at work with an Epson scanner driver and Photohsop CS2. Installation and features worked just fine on on G5 - but not on another with identical system. Go figure. In the end we cloned the entire machine with the working installation (user is on homeserver on network which doesn't interfere with content on the machine itself) to the other one and then it worked there as well.
Or get VueScan from http://www.hamrick.com/ - supports most scanners in many versions.
Edit: I doubt that scanner providers already have scanner drivers for Photoshop CS3.

[SOLVED] scanner not recognised

peter@mesh:~$ sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x04b8 [EPSON], product=0x010b [Perfection1240]) at libusb:005:003
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.
peter@mesh:~$ scanimage -L
device `v4l:/dev/video0' is a Noname BT878 video (Hauppauge (bt878)) virtual device
peter@mesh:~$ lsusb
Bus 005 Device 003: ID 04b8:010b Seiko Epson Corp. Perfection 1240
Bus 005 Device 002: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet]
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
Scanner is recognised by sane-find-scanner but not by scanimage -L. I am in the scanner group.
It was working under other distros and strangely it works on w2k in virtualbox.
Maybe a permissions issue? Any ideas?
Last edited by ploub (2008-02-24 12:47:53)

Permissions are correct:
/peter@mesh:~$ ls -lR /dev/bus/usb
dev/bus/usb/005:
total 0
crw-rw-r-- 1 root root 189, 512 2008-02-24 08:15 001
crw-rw-r-- 1 root root 189, 513 2008-02-24 08:15 002
crw-rw-r-- 1 root scanner 189, 514 2008-02-24 10:01 003
Changing permissions in /proc doesn't help either:
peter@mesh:~$ chmod a+rw /proc/bus/usb/005/003
sudo scanimage -L still only picks up the tv card. Any other ideas? Thanks!

Canon scanner not recognised after Mac wakes up.

Hi
I have been using a Canon LIDE 60 scanner since I bought my eMac 4 or so years ago. It's always worked fine.
But since upgrading to Leopard a few months ago I've been having trouble with it.
What happens is that after the Mac goes into deep sleep mode (it's set to have the hard drive sleep too) and the scanner is not recognised after the computer wakes up.
I get an error message when I open up a TWAIN program (CanoScan Toolbox or Image Capture) saying that there is no scanner available.
Sometimes, usually actually, if I disconnect the USB cable and then re-attach it the scanner becomes available again. But sometimes not.
I have what I believe to be the most recent driver for this scanner, dl'd recently from Canon's web site. First I uninstalled the old driver and then restaterd my eMac before installing the new driver.
I'm using whatever version of Image Capture came with Mac OS and I'm using CanoScan Toolbox version 4.9.3.4 (version 5.0 does not work at all).
Any way to get this to stop happening?

Bump
Joey Goldstein wrote:
Hi
I have been using a Canon LIDE 60 scanner since I bought my eMac 4 or so years ago. It's always worked fine.
But since upgrading to Leopard a few months ago I've been having trouble with it.
What happens is that after the Mac goes into deep sleep mode (it's set to have the hard drive sleep too) and the scanner is not recognised after the computer wakes up.
I get an error message when I open up a TWAIN program (CanoScan Toolbox or Image Capture) saying that there is no scanner available.
Sometimes, usually actually, if I disconnect the USB cable and then re-attach it the scanner becomes available again. But sometimes not.
I have what I believe to be the most recent driver for this scanner, dl'd recently from Canon's web site. First I uninstalled the old driver and then restaterd my eMac before installing the new driver.
I'm using whatever version of Image Capture came with Mac OS and I'm using CanoScan Toolbox version 4.9.3.4 (version 5.0 does not work at all).
Any way to get this to stop happening?
Message was edited by: Joey Goldstein

Scanner not recognising computer

I have an hp5520 all in one printer and an hppavilion250 laptop. I have been scanning photos regularly over the last month using paint programme. Last night I couldn't get the scanner to recognise the computer - the printer says 'computer not found. The printer facility is working fine. Can you help.

Dear BillyA52,
Please follow the steps of this document:
http://support.hp.com/us-en/product/hp-photosmart-5520-e-all-in-one-printer-series/5157533/document/...
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
and click on the icon if you want acknowledge the assistance.

2545 driver pmhpcl1.inf missing, Windows 8, scanner not recognised (one computer)

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Hello @ANU_alan,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the scan issue that you're experiencing when attempting to scan with your HP Deskjet Ink Advantage 2545 All-in-One Printer to one of your Windows 8.1 computers. Thank you for mentioning in your post that you did notice a difference with the .inf files that are installed on both the working computer and the non-functioning computer.
At this point I would like you to start troubleshooting by clicking here to download and run the HP Print and Scan Doctor Tool. This Tool will run on the problematic computer and 'fix scanning' issues for you. Should any driver, software, or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
Please take note of any error messages or failures that the HP Print and Scan Doctor may find.
Please respond to this post with the result of running the HP Print and Scan Doctor Tool. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Xerox - 4800 one touch scanner not recognised by my mac mini ???

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did you install software for the scanner? you can tell if the computer is recognizing the device by going to the blue apple and then "about this mac". then click on more info. the scanner should be listed with your usb devices. if it is not recognized, then try a pmu reset. if you have a power pc mac mini, the instructions are here. http://docs.info.apple.com/article.html?artnum=300574. if you have an intel mac mini, the instructions are here. http://docs.info.apple.com/article.html?artnum=303446. let me know if that works. [ 8 ) ]

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hi
I have purchased a HP Scanjet Professional 1000 Mobile Scanner
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I assume you have tried Image Capture and Preview? Have you tried to reset the printing system:
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WARNING - this will delete ALL of your printers!
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Canon MP600 Scanner not recognised

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OT

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I have had my HP Officeject 6700 printer for 2 years and the printer works fine but now whenever I try to use the scanner it fails to work with a message 'we can't find a scanner attached to your PC' Have downloaded the HP doctor diagnostic but does not seem to do anything. Can anyone help?

Hi there @HpNepal , welcome to the forums
I understand your printer is not detected over your wireless network from your computer. Although you mentioned you have done some troubleshooting, I would also suggest trying the steps from the guide I have found and posted for you below. The printer should be found if all steps are completed in order. Good luck!
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Scanner not recognised in Photoshop

I have new HP5520 printer it prints from Photoshop cs5 but doesn't show at the import command for scanning. The scanner works with image capture and I know I can save images and drop them into Photoshop it just seems silly that this doesn't all work together. Any ideas please

Quit Photoshop if it's open.
Open your Applications folder then control or right click: Adobe Photoshop CS5
Then click Get Info
In the Get Info panel select: Open in 32 bit mode
Launch Photoshop and try scanning.

Adobe X Standard not recognising scanner

I've just installed AcrobatX Standard and in the installation it will not recognise my network scanner and has stopped all other programmes recognising the scanner too! Can anyone help?

Hi Varinder,
Thanks for your reply and sorry I've been a while getting back but I've been trying to sort this out. Here is the story so far:
1. I had an old version of Adobe 5 on my laptop running well but complaining each time I opened it that the software wasn't right for Windows 7 which is my operating system (even though it always scanned and opened documents fine)
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3. I decided to try and install the driver again which I've done. Now the other software recognises the scanner but only with the printer selection as TWain. I've tried Acrobat X with TWain setting and it does recognise the scanner but seems to scan via the HP driver which takes an age, whereas Acrobat 5 which is still on my machine will scan from Acrobat without the Twain setting.
Any help will be welcome.
Thanks
Bob

Pse10 will not recognise Epson V750 Pro scanner in Mac 10.7.2

Hi all
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< cameras or card readers > to < files or folders > with no scanner option in between.
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I have tried : applications/Pse10/support files/optional plugins/import modules/ = Twain . &: support files/plugins/import modules/ = Twain and Anti-Ali...T.plugin . The scanner works perfectly as a copier on the Mac when not in Photoshop so the driver is OK and up to date . The problem is between Mac & Photoshop, this is a purchased DVD installation which I have uninstalled-re-installed several times. The technicians at Adobe suggested trying downloading Trial Pse10 to check if my disc is off but on downloading the Trial it gets stuck every time in < extracting > after ten hous of which I give up .
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There is no scanning into organizer on a mac, as explained before in your other thread. Installing the plug-in only enables scanning into editor (in windows, organizer scanning is via WIA only, and there's no WIA on a mac).
If you see alias, you did not move the plug-in, you made an alias for it. You must move the actual plug-in, not make an alias. Just drag it over without pressing any other keys.
This will not work unless your scanner already works with OS X scanning. When it's connected and you open Preview and go to File>Import from Scanner, do you see your scanner listed?

Photoshop does not recognise scanner

Hello
Photoshop Elements 10 does not recognise scanner that works correctly when used directly.
How can I solve the problem?
Best regards - Studi1

Hello hatstead
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-- The name corresponds to PhotoShop Elements 9.
-- I am working presently with PhotoShop Elements 10. And the name seams not to correspond.
- Do you have a hint how to solve the problem?
Best regards - Studi1

Since upgrading my Macbook pro with Yosemite, I have problem with my Xerox Work Centre 3045 - the printer works normally but it does not recognise the scanner, can you help with this?

Since upgrading my Mac book pro with Yosemite, I have problems with my Xerox Work Centre 3045 printer. The printer works normally but it does not recognise scanner, I can not scan anything. Can you help?

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Scanner not recognised

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