Scanner not recognized after first scan.

I have a new IMac and a Brother MFC-7860 DW. Today I scanned an image and then went to scan another image and Photoshop 6 would not recognize the scanner. If I turn off and on the Brother or restart Photoshop it recognizes the printer. This is ridiculous. Does anyone know how I can fix this.

Check for the latest firmware and drivers first.
http://support.brother.com/g/b/downloadlist.aspx?c=us_ot&lang=en&prod=mfc7860dw_all&os=132
This will show you how to set it up. You might check it to be sure.
Brother International - Frequently Asked Questions OSx driver install and configuration.
I have an MFC 6490CW myself. I use the wireless function and it seems to work well through my router, scan or print on my Macbook running Mavericks.
I use Photoshop CC and CS6.

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Hi,
How is the current situation? Did you try the suggestion provided by AboveInfranet?
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Thanks Eric - that would be a pain in the toot. I tried it and it looked like it was going to work. It recognized the scanner and let me do an overview and crop what I wanted but it would not let me change any options such as resolution, etc.. I started scanning, heard a few unfamiliar noises and the "no scanner available" message. I close Image Capture and reopened and get "no camera or scanner available".
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I have an Officejet 6500 E709n. Using Mac OS Lion 10.7.5 all software is updated.
I was having printing issues so I "reset printing system" thru Mac System Preferences and uninstalled my print drivers that originally came with the printer from HP. I am using the drivers updated by Mac OS Lion. The printing problem was solved! Sadly, I now have no scanning capability. I have followed many suggestions on scanning that I've found here on the forum, but my system no longer recognizes my printer as a scanner. The scan option is not even visible under the "print and scan" window in system pref. (I used to be able to click "print" or "scan" buttons on the printer window but even now there are no buttons giving those options).
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Hi,
As I understand from your email that you are unable to scan from the MAC OS X System, this is due to the software issue, so we need to uninstall and reinstall the completed software,
Please follow the steps below and let us know how it was.
Step 1:- Run the Scrubber to uninstall the previously installed HP printer drivers
• Double click on the Macintosh Icon.
• Click on Application and then on Hewlett-Packard.
• Click on HP Uninstaller.
• Select the device and press and hold Control + Options + Command (Apple) keys on the keyboard.
• Click on Uninstall.
• You will get a popup window “Are you sure you want to uninstall all HP Software packages”.
• Click on OK to continue.
Note: It will remove the software for all HP printers. If you have any other HP printer installed, you may have to reload the software and set up the printer again.
During the process of uninstall, it might prompt you to enter the password of your computer to continue with the uninstall process. Please enter the password and click on Continue.
Step 2: Download and install the latest software.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-98080-2&cc=us&dlc=en&lc=en&...=
Step 3: Add a Printer
1. Click the Apple menu icon, and then click System Preferences on the drop-down menu.
2. Click Printers & Scanners to open the printer’s folder.
3. Click the plus sign (+).
4. Select the product and from the print using option, from the drop down menu select the printer and not Airprinter, and then click the Add button.
5. Follow onscreen instructions if any.
6. After a few seconds, the product displays in the Printers list.
Step 4. Try Scanning through HP Scan Application.
Click on the Go Button on the top.
Click on Applications.
Click on HP Scan.
Try Scanning and check.
Also check from Print and Scan.
Let us know the results.
I am an HP employee, these posts are according to my knowledge and HP is not responsible for it.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

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Hi @lutzro
I understand you are having problems scanning despite the troubleshooting your best efforts. I'm sorry to hear that, but will certainly do all I can to help out
Although you have already uninstalled and reinstalled, I suggest trying a more comprehensive uninstall. Please complete the following steps and let me know the outcome;
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Download the software and choose to save as, save to desktop > OJ150ML511_Full_14_en.exe
After the software downloads and extracts, open the temp folder again, use the instructions from step 1.
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Open folder Util
Open folder CCC
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When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
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Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
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If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
Restart the computer
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Deleting the printer from Printer Server Properties
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Win XP – With no printer selected, click ‘File’ then ‘Server Properties’.
Windows Vista – With no printer selected, press ‘Alt’ then click ‘File’ then ‘Server Properties’.
Windows 7/8 and 8.1 – Select any printer in the ‘Devices and Printers’ folder and click ‘Print Server properties’ above.
3. Click on the ‘Drivers’ tab at the top of ‘Print server properties’ window
4. Choose the printer you want to uninstall and click ‘Remove’
5. Choose 'Remove driver only'
6. The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click ‘Yes’ to say that you are sure you want to do this.
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
Keep me posted, I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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God bless you, peace.
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^Me too!
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