Scanner not working HP Photosmart C4780

I have OS X 10.9.5 and a HP Photosmart C4780 printer. I'm trying to scan something to a pdf and I'm getting a black image. When I scan an 8.5 x 11 size document as an image it only scans 1/4 of the document. Please let me know if there is a driver that will fix this. Thanks.
Dorothy

The HP Scan application is incompatible with Mavericks and therefore the output not being saved correctly.
You can find more about the issue in the folloiwing thread:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/OS-X-10-9-Mavericks-Incorrect-output-using-HP...
Open the Applications folder and then the Hewlett-Packard folder,
Right click HP Scan ans select Move to Trash, then rmpty the trash.
Next install the HP Easy Scan app, that is the latest version which supports your operating system:
https://itunes.apple.com/us/app/hp-easy-scan/id967004861?mt=12
The HP Easy Scan will be installed within the Applications folder.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Welcome to the forums mvcad!
I saw your post about the installation issue you are facing with your Photosmart 7520 model. I will gladly do my best to assist you with this! Thank you very much for all of the excellent screen shots as well by the way! I have some questions and something for you to try to start out with.
Are you able to make copies from the printer itself?
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You mentioned you have tried installing the printer on 2 PC's. Are they both showing the same error when attempting to install?
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Are you signed is a the Administrator of that computer?
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi jkshipra22,
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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