Scanner not working when multiple users log in

Hi experts,
Our client is using Teklogix scanner in Warehouse. I have developed a Z transaction for scanners which come by default on scanner.
Everything was woking fine but now as more users start using it we are facing a strange problem.
If users try to scan barcode on two scanner at the same time they get a message LOCK-H which means communcation between teklogix server and SAP broken.
please let me know how to solve this.
Is this a problem with some configuration in SAP ?
Thanks in advance
Madhu

Hi,
Two minutes not sufficient to trigger an alert. Atleast need 15 mins to trigger the alert.
Thanks & Regards,
Nagarajan

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