Scanner scanning documents but showing Blank white screen

When I click on scan,The status is showing as in progress,then the preview is not showing any image just showing blank white color.
though the scanning is done,Document is not scanned,just showing white blank color
OS:windows8.1
Printer name:Laserjet M1136 MFP

Hi Avinashaaaa,
Try and make a copy to see if you get a blank page.
Were you trying to scan from the ADF or the glass?
Make sure there isn't a paper on the ADF and the glass at the same time.
Try scanning from the other one to see if you have the same results.
I would do a hard reset if you are still having issues.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
The scanner mechanism bulb might not turn on when trying to scan, copy, or fax.
There are two main causes for this issue:
It could be the scanner bulb temperature is too low or there is an internal or external electrical malfunction.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows.
Also to see if the scanner moves freely across the glass.
Let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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