Scanner stopped working with M1530 MFP and Win 8.1
About six months ago I bought a new 1536dnf MFP, connected via Network to my computer (not USB), installed the software and everything works (printing and scanning).
Now the scanner is not working. Printing still OK. When I run the Scan Software (clicking on the HP scan icon on the desktop) I get a message that the communication with scanner cannot be established.
Tried to reinstall the software, but after I click on device connected via Network it returns taht no device was found. Strange, because I can print, and the PING works (using the printer IP address)
When I use a different software to try to Scan, the software says that the device is in use by another aplication, but I can't find it, if this is actually happening.
All the other standar pricedures were done (turn off and on, restart, check drivers in Win Devices, etc.)
Please help.
Hi Xandi,
Welcome to the HP Forums!
I see you are unable to scan with your HP LaserJet Pro M1536dnf on Windows 8.1, and I am happy to help!
Please try the solutions within this wireless guide. Printer Does Not Maintain Wireless Connection, as I believe they will help resolve your issue.
Hope these solutions help, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
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Canon Pixma 180 Navigator/Scanner stopped working with Snow Leopard?
Hi,
I recently got a new IMac with Snow Leopard.
Everything was backed up from Tim Machine and the Apple store installed the drivers for my Canon MP Pixma 180 all-in-one printer.
The printer does work but my Navigator shuts down when I choose the Scanner.
I can open the Scanner via the Print preferences in the System preferences but I can't alter anything? It scans as is.
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Process: MP Navigator [16387]
Path: /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/MacOS/MP Navigator
Identifier: jp.co.canon.bj.printer.app.module.MPN300
Version: Version 3.0.0 (3.0.0)
Build Info: MP Navigator 3.0-3~3
Code Type: X86 (Native)
Parent Process: ??? [1]
Date/Time: 2009-11-27 13:34:24.846 -0500
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 4158 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 55 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 152635E6-DF4B-4DAB-B623-939476E27DCF
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000001c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x97238b7e -[NSImage _setCacheRep:] + 34
1 com.apple.AppKit 0x97238a8c __-[NSImage addRepresentations:]_block_invoke1 + 103
2 com.apple.AppKit 0x97238902 -[NSImage _usingRepProviderPerformBlock:] + 122
3 com.apple.AppKit 0x97238881 -[NSImage _usingRepresentationsPerformBlock:] + 88
4 com.apple.AppKit 0x97238821 -[NSImage _addRepresentations:] + 121
5 com.apple.AppKit 0x9723878c -[NSImage addRepresentation:] + 105
6 ...GUserInterfaceframework1200 0x17f71f68 -[UIM1200_BaseScanMode reDrawPreview:] + 278
7 ...GUserInterfaceframework1200 0x17f109c7 -[UIM1200_UserInterfaceModule drawPreviewAreaThread] + 494
8 com.apple.Foundation 0x94d9aea8 __NSThreadPerformPerform + 705
9 com.apple.CoreFoundation 0x970468cb __CFRunLoopDoSources0 + 1563
10 com.apple.CoreFoundation 0x9704438f __CFRunLoopRun + 1071
11 com.apple.CoreFoundation 0x97043864 CFRunLoopRunSpecific + 452
12 com.apple.CoreFoundation 0x97043691 CFRunLoopRunInMode + 97
13 com.apple.HIToolbox 0x98f4cf0c RunCurrentEventLoopInMode + 392
14 com.apple.HIToolbox 0x98f4cbff ReceiveNextEventCommon + 158
15 com.apple.HIToolbox 0x98f4cb48 BlockUntilNextEventMatchingListInMode + 81
16 com.apple.AppKit 0x97270ac5 _DPSNextEvent + 847
17 com.apple.AppKit 0x97270306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
18 com.apple.AppKit 0x9723249f -[NSApplication run] + 821
19 com.apple.AppKit 0x9722a535 NSApplicationMain + 574
20 ...j.printer.app.module.MPN300 0x00076572 mfpMain + 2110
21 ...j.printer.app.module.MPN300 0x00075d17 main + 68
22 ...j.printer.app.module.MPN300 0x0000279a _start + 228
23 ...j.printer.app.module.MPN300 0x000026b5 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94a680ea kevent + 10
1 libSystem.B.dylib 0x94a68804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94a67cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94a67a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x94a674f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94a67182 _workqkernreturn + 10
1 libSystem.B.dylib 0x94a67718 pthreadwqthread + 941
2 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x97238b6a ecx: 0x97a7ecc0 edx: 0x1c950d90
edi: 0x1ba3fec0 esi: 0x00000000 ebp: 0xbfffe0a8 esp: 0xbfffe070
ss: 0x0000001f efl: 0x00010282 eip: 0x97238b7e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000001c
Binary Images:
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0x99263000 - 0x99300fe3 com.apple.LaunchServices 362 (362) <8BE1C1A1-BF71-CE07-F3FB-6057D47AF461> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99358000 - 0x99362ff7 libGL.dylib ??? (???) <76A207FE-889A-CF1B-AF9A-795EEE5A463E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9938f000 - 0x994bbfe3 com.apple.audio.toolbox.AudioToolbox 1.6.1 (1.6.1) <C226DF5C-35B0-98B8-95ED-FE5FE24E62C8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib ??? (???) <40768C5F-44D4-C606-5DC1-2C3E9F963B37> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.8.10
Modem:
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: MP180, 0x04a9 (Canon Inc.), 0x1715, 0x24300000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x06400000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x06200000
USB Device: Apple USB Modem, 0x05ac (Apple Inc.), 0x1401, 0x06220000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x06230000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
FireWire Device: OEM SATA Device 00, G-TECH, Up to 800 Mb/sec
I use my Scanner a lot...is there a new driver anywhere I can download?
Any feedback would be greatly appreciated!Hi Pahu,
I did exactly what you said..trashed the Navigator, rebooted and downloaded the exact same file from the Canadian site.
Ran the disk repair and it still quit with this error message:
Process: MP Navigator [204]
Path: /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/MacOS/MP Navigator
Identifier: jp.co.canon.bj.printer.app.module.MPN304
Version: Version 3.0.4 (3.0.4)
Build Info: MP Navigator 3.0-3~3
Code Type: X86 (Native)
Parent Process: ??? [1]
Date/Time: 2009-11-27 15:32:46.421 -0500
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 11044 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 69 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 152635E6-DF4B-4DAB-B623-939476E27DCF
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000001c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x97238b7e -[NSImage _setCacheRep:] + 34
1 com.apple.AppKit 0x97238a8c __-[NSImage addRepresentations:]_block_invoke1 + 103
2 com.apple.AppKit 0x97238902 -[NSImage _usingRepProviderPerformBlock:] + 122
3 com.apple.AppKit 0x97238881 -[NSImage _usingRepresentationsPerformBlock:] + 88
4 com.apple.AppKit 0x97238821 -[NSImage _addRepresentations:] + 121
5 com.apple.AppKit 0x9723878c -[NSImage addRepresentation:] + 105
6 ...GUserInterfaceframework1200 0x18209f68 -[UIM1200_BaseScanMode reDrawPreview:] + 278
7 ...GUserInterfaceframework1200 0x181a89c7 -[UIM1200_UserInterfaceModule drawPreviewAreaThread] + 494
8 com.apple.Foundation 0x94d9aea8 __NSThreadPerformPerform + 705
9 com.apple.CoreFoundation 0x970468cb __CFRunLoopDoSources0 + 1563
10 com.apple.CoreFoundation 0x9704438f __CFRunLoopRun + 1071
11 com.apple.CoreFoundation 0x97043864 CFRunLoopRunSpecific + 452
12 com.apple.CoreFoundation 0x97043691 CFRunLoopRunInMode + 97
13 com.apple.HIToolbox 0x98f4cf0c RunCurrentEventLoopInMode + 392
14 com.apple.HIToolbox 0x98f4cbff ReceiveNextEventCommon + 158
15 com.apple.HIToolbox 0x98f4cb48 BlockUntilNextEventMatchingListInMode + 81
16 com.apple.AppKit 0x97270ac5 _DPSNextEvent + 847
17 com.apple.AppKit 0x97270306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
18 com.apple.AppKit 0x9723249f -[NSApplication run] + 821
19 com.apple.AppKit 0x9722a535 NSApplicationMain + 574
20 ...j.printer.app.module.MPN304 0x0007752b mfpMain + 2123
21 ...j.printer.app.module.MPN304 0x00076cc3 main + 68
22 ...j.printer.app.module.MPN304 0x0000344e _start + 228
23 ...j.printer.app.module.MPN304 0x00003369 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94a680ea kevent + 10
1 libSystem.B.dylib 0x94a68804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94a67cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94a67a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x94a674f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94a67182 _workqkernreturn + 10
1 libSystem.B.dylib 0x94a67718 pthreadwqthread + 941
2 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x94a67182 _workqkernreturn + 10
1 libSystem.B.dylib 0x94a67718 pthreadwqthread + 941
2 libSystem.B.dylib 0x94a67336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x97238b6a ecx: 0x97a7ecc0 edx: 0x18686520
edi: 0x0150e7a0 esi: 0x00000000 ebp: 0xbfffe0a8 esp: 0xbfffe070
ss: 0x0000001f efl: 0x00010282 eip: 0x97238b7e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000001c
Binary Images:
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0x11c000 - 0x2c5fc7 +jp.co.canon.bj.printer.app.module.MPN304.pdflibrary PDFLibrary Version 3.0.4 (3.0.4) /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/Frameworks/PDFLibrary.framework/Versions/A/PDFLibrary
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0x4f6000 - 0x501feb +com.canon.SAPlib ??? (1.1.0) /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/Frameworks/SAPlib.framework/Versions/A/SAPlib
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0x7c3000 - 0x7c6fef +jp.co.canon.bj.printer.app.module.MPN304.scanmanager ScanManager Version 3.0.4 (3.0.4) /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/Frameworks/ScanManager.framework/Versions/A/ScanManager
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0x80e000 - 0x817fff +com.yourcompany.yourcocoaframework ??? (1.0) /Applications/Canon Utilities/MP Navigator 3.0.app/Contents/Resources/MP Navigator.app/Contents/Frameworks/FDP.framework/Versions/A/FDP
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0x2b00000 - 0x2b01ffe +com.macte.PluginKit.InputManager ??? (1.0) <C57882EA-846B-FFA7-F5ED-9A0D885488A6> /Library/InputManagers/Plugin Kit Input Manager/Plugin Kit Input Manager.bundle/Contents/MacOS/Plugin Kit Input Manager
0x17510000 - 0x17510fff +jp.co.canon.scangear.sgutility2.framework 2.0.0 (2.0.0) /Library/Application Support/Canon/ScanGear/Frameworks/SGUtility.framework/Versions/A/SGUtility
0x17f8a000 - 0x17f8bfff +com.cooliris.safariplugin Cooliris Plugin (1.11) <BBD50986-E53B-1E1B-74D4-2724D072D0B6> /Library/InputManagers/Cooliris/Cooliris.bundle/Contents/MacOS/Cooliris
0x17f90000 - 0x17f91fff +com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
0x17fb5000 - 0x17fbafff +jp.co.canon.scangear.moire500 5.0.0 (5.0.0) /Library/Application Support/Canon/ScanGear/Plugins/moire500.plugin/Contents/MacOS/moire500
0x17fc0000 - 0x17fc8ff7 com.apple.iokit.IOUSBLib 3.8.4 (3.8.4) <7DD8A031-640B-BA5C-FE32-0302F5ADF376> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Co ntents/MacOS/IOUSBLib
0x17fd3000 - 0x17ff2fe7 +com.twainds.mp180.scangear1210.canon 12.1.1 (12.1.1) /Library/Image Capture/TWAIN Data Sources/Canon MP180.ds/Contents/MacOS/Canon MP180
0x18100000 - 0x18102ffb +jp.co.canon.ScanGearMP.CalcToneframework 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Frameworks/CalcTone.framework/Versions/A/CalcTone
0x18182000 - 0x18183fff +jp.co.canon.scangear.hsl 2.0.0 (2.0.0) /Library/Application Support/Canon/ScanGear/Plugins/hsl.plugin/Contents/MacOS/hsl
0x181a4000 - 0x183f9fdf +jp.co.canon.ScanGearMP.SGUserInterfaceframework1200 1.1.0 (1.1.0) /Library/Application Support/Canon/ScanGear/Frameworks/SGUserInterface1200.framework/Versions/A/SGUs erInterface1200
0x184a9000 - 0x184b7fff +jp.co.canon.ScanGearMP.SGCommonUInterfaceframework 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Frameworks/SGCommonUInterface.framework/Versions/A/SGCom monUInterface
0x184c6000 - 0x184edffb +jp.co.canon.scangear.sgsm2.framework 2.0.1 (2.0.1) /Library/Application Support/Canon/ScanGear/Frameworks/SGSM2.framework/Versions/A/SGSM2
0x19101000 - 0x1911eff7 libPDFRIP.A.dylib ??? (???) <EBF2754B-B509-E631-B41C-1F7061802B4D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x1a5cd000 - 0x1a5cefff +jp.co.canon.scangear.balco 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/balco.plugin/Contents/MacOS/balco
0x1a5e0000 - 0x1a634fff +jp.co.canon.bj.scan.CanoFine2.ub 2.0.5 (2.0.5) /Library/Application Support/Canon/ScanGear/Frameworks/CanoFine2.framework/Versions/A/CanoFine2
0x1a650000 - 0x1a653ff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x1a8d7000 - 0x1a8e1fe7 +jp.co.canon.scangear.mc04 0.4.13 (0.4.13) /Library/Application Support/Canon/ScanGear/Plugins/mc04.plugin/Contents/MacOS/mc04
0x1a8e6000 - 0x1a8f3fdf +jp.co.canon.scangear.cubs206 2.0.6 (2.0.6) /Library/Application Support/Canon/ScanGear/Plugins/cubs206.plugin/Contents/MacOS/cubs206
0x1a8f7000 - 0x1a8f8fff +jp.co.canon.scangear.rotate 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/rotate.plugin/Contents/MacOS/rotate
0x1a8fc000 - 0x1a8fefff +jp.co.canon.scangear.zoom 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/zoom.plugin/Contents/MacOS/zoom
0x1a902000 - 0x1a903fff +jp.co.canon.scangear.filter 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/filter.plugin/Contents/MacOS/filter
0x1a907000 - 0x1a909fff +jp.co.canon.scangear.acrop 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/acrop.plugin/Contents/MacOS/acrop
0x1a911000 - 0x1a938fe7 +com.google.talk.camera 1.0.18.1493 (1.0.18.1493) <59480374-19E1-4D09-D87D-3FD74E86CBCC> /Library/Components/Google Camera Adapter 0.component/Contents/MacOS/Google Camera Adapter 0
0x1a94f000 - 0x1a956fff +jp.co.canon.scangear.smac 1.0.1 (1.0.1) /Library/Application Support/Canon/ScanGear/Plugins/smac.plugin/Contents/MacOS/smac
0x1a970000 - 0x1a973fff +jp.co.canon.scangear.mld2006 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/mld1210.plugin/Contents/MacOS/mld1210
0x1a978000 - 0x1a97affe +jp.co.Canon.mp.scanner.usb4 1.0.0 (1.0.0) /Library/Application Support/Canon/ScanGear/Plugins/MPScannerUSB4.plugin/Contents/MacOS/MPScannerUSB 4
0x1a988000 - 0x1ab3bfe7 libCMaps.A.dylib ??? (???) <7C24AA8F-89C2-8000-0B71-60F6631173C3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCMaps.A.dylib
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0x1ac5a000 - 0x1acaffdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1ad9a000 - 0x1ae4ffe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
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0x1b1fe000 - 0x1b213ff7 +jp.co.canon.scangear.ausm 6.1.4 (6.1.4) /Library/Application Support/Canon/ScanGear/Plugins/ausm.plugin/Contents/MacOS/ausm
0x1b8aa000 - 0x1b8b1fff +jp.co.canon.scangear.gercg 2.0.1 (2.0.1) /Library/Application Support/Canon/ScanGear/Plugins/gercg.plugin/Contents/MacOS/gercg
0x1ba1f000 - 0x1ba26fff +jp.co.canon.scangear.qare 2.1.0 (2.1.0) /Library/Application Support/Canon/ScanGear/Plugins/qare.plugin/Contents/MacOS/qare
0x1ba8c000 - 0x1ba95fe7 +jp.co.canon.scangear.rstcol230 2.3.0 (2.3.0) /Library/Application Support/Canon/ScanGear/Plugins/rstcol230.plugin/Contents/MacOS/rstcol230
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0x90eb1000 - 0x90ef7ff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x90ef8000 - 0x90f04ff7 libkxld.dylib ??? (???) <3D2C5BA3-6A8D-C861-B346-0E19942D9AF1> /usr/lib/system/libkxld.dylib
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0x9115d000 - 0x91197ffb libFontRegistry.dylib ??? (???) <72342297-E8D6-B071-A752-014134129282> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x989c0000 - 0x989c0ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x989c1000 - 0x989d1ff7 libsasl2.2.dylib ??? (???) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x989d3000 - 0x98e08ff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x98e09000 - 0x98e09ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98f18000 - 0x9923bfef com.apple.HIToolbox 1.6.2 (???) <E02640B9-7BC3-A4B4-6202-9E4127DDFDD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x99263000 - 0x99300fe3 com.apple.LaunchServices 362 (362) <8BE1C1A1-BF71-CE07-F3FB-6057D47AF461> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99358000 - 0x99362ff7 libGL.dylib ??? (???) <76A207FE-889A-CF1B-AF9A-795EEE5A463E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9938f000 - 0x994bbfe3 com.apple.audio.toolbox.AudioToolbox 1.6.1 (1.6.1) <C226DF5C-35B0-98B8-95ED-FE5FE24E62C8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib ??? (???) <40768C5F-44D4-C606-5DC1-2C3E9F963B37> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.8.10
Modem:
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: MP180, 0x04a9 (Canon Inc.), 0x1715, 0x24300000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x06200000
USB Device: Apple USB Modem, 0x05ac (Apple Inc.), 0x1401, 0x06220000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x06230000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x06400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000
FireWire Device: OEM SATA Device 00, G-TECH, Up to 800 Mb/sec
Any other suggestions?
Many thanks again! -
Crystal Reports has stopped working with Windows 7 and demo database
I'm trying to get back up to speed on Crystal Reports after 10 years away. I'm running Crystal Reports 2008 Standard with the just-released Service Pack 3 (same symptom with SP2).
So I downloaded the demo database and tried creating a new report. No problems creating a simple customer list. When I add the Orders table and link the CustomerID columns and then add the OrderDate column to the report, everything works fine. But as soon as I add the OrderID or OrderDate column, the application crashes.
Culprit seems to be MSVCR80.dll. Here's the log:
Faulting application name: crw32.exe, version: 12.3.0.601, time stamp: 0x4bd05d31
Faulting module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff
Exception code: 0xc000000d
Fault offset: 0x00008aa0
Faulting process id: 0x1944
Faulting application start time: 0x01cb0139cfafeb40
Faulting application path: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
Report Id: 3b28c990-6d2d-11df-b9d8-00080d72c9f2
Suggestions? Thanks in advance.Hello,
It may be that something was "fixed" and our default xml file falls out of the Standards now.
Are you wanting to connect to SQL or XML?
Go to Microsoft's site and search for C++ distribution and download and install the recommended one for windows 7. It may be that part is corrupt or our installer thinks it is there. Try doing a Repair install and custom options to select all of the DB drivers and exports types to see if that resolves the issue.
Thank you
Don -
II'm having so much trouble with my MacBook Pro.
1. The wifi is not showing it's connected but it is
2. I used to be able to use messages as iMessage from my phone- that randomly stopped
3. It alerted gmail to lock my account.
Please help!Log out, log back in, and try again.
-
HP 6600 ALL IN ONE PRINTER SCANNER STOPPED WORKING WITH WINDOWS 10 UPGRADE
Upgraded my 2 year old lap top to windows 10 and the HP scanner is unresponsive, printer works fine, reloaded installation CD, nothing, went to HP online and it sends you every where but any fix to this issue
Hello Stringfield, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to help.
I would suggest performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then recommend downloading and running the HP Print and Scan Doctor.
Please let me know the results. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green. -
my Atv3 is due for an update and ive tried several times to install it but although it downloads it never finishes installing and tells me that it wasnt possible to update and to try another time. I try every other day and it only inches forward in the progress but it never completes the installation. I was tired of waiting and I decided to keep on trying in a period of time one night until it would finally install, that never happened and Im not sure what is going on but the remote stopped working with the atv3 and when I press a button the box light flashes several times but does nothing, ive disconnected it and left it that way for over 24 hrs, ive disconnected everything (tv, internet etc) and nothing. I cant reset the atv3 through the remote either...i dont know what else to do
Hi Brian,
Thanks restoring and restarting didn't fix my problem - i have started it fresh and still it doesn't work. Basically I press ONCE on the remote, after the machine has not had any commands for 10 minutes, and the cursor skips from one end of the menu to the other - so I can't choose network or update software etc - I sometimes manage to stop it randomly in the middle of the menu if I press on a command in the middle of the cursor skipping all the menu steps...not sure what the problem is but I have basically not used my brand new apple tv since I bought it for that reason! I should call Apple support I suppose! grrrr hate wasting time with stuff like this!
Thanks for your help though!
Pernille -
Thunderbolt camera stopped working with Skype and Google Hangouts
Some time ago my built in camera on the thunderbolt stopped working with Skype. If I activate the camera the green light turns on but the screen either remains black or it shows that spinning loading incon forever. The green light stays on indicating the camera is active no matter what I do with skype even if I press the button to deactivate the camera. The green light remains on until you completely kill skype. Rebooting, reinstalling skype, etc. does nothing.
Today I disocvered I have the same thing with Google hangouts. All the way around exactly the same and the green light won't turn off until you kill the web browser. Same thing with FireFox or Safari. Also it no longer works on Viber either.
It's quite infuriating.
I am not sure if this has anything to do with this awful virus like program called "CamTwist" that I installed once and had a very difficult time removing or not.
Reinstalling OS X from scratch is not an option. Too much work, too many programs to reinstall and reconfigure etc.
How can I get my camera back?
The camera works just fine with Photobooth and facetime.
Thanks.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1250 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1000 225 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:per sec:ms/s:KiB/s:%:total:MB:total' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%d MB: %s\n' '\n ...and %s more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS=":";if(system("sw_vers -productVersion|grep -q ^10\.1")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' { sub(/ :/,"");print|"tail -n'${p[10]}'";} ' ' NR==2&&$4<='${p[7]}' { print $4;} ' ' ($1~"wir"&&$2>'${p[22]}')||($1~/P.+ts:/&&$2>'${p[19]}') { print $1" "int($2);} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q":"$0":"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS=":";} $2<=m[$1]{next} $1<9 { o[$1]=o[$1]"\n "$3" (UID "$4"): "$2;} $1==9&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==10&&$5 { p="ps -c -ocomm -p"$5"|sed 1d";p|getline n;close(p);if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[12]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+5;i++)u[i]=u[2];split("'"${k[28]}"'",l,":");for(i in o) print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/:/;s/(\n)c/\1:/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2 \1/p' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8}':/;s/ *: */:/g;p;' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS=":"} { printf("'"${f[6]}"'",$1/1048576,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") D=D"\n"$1;} END { print D;} ' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $3":"$2;} ' '|tail -n'${p[6]} ' $1>1 { $NF=$NF" x"$1;} /\*/ { if(!f) f="\n\t* Code injection";} { $1="";} 1;END { print f;} ' ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' print\ system --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|commit - no t|deprec|Goog|realp|sandbox ex|/root" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Stylesheet Library\ paths{,' ('{shell,launchd}\)} Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM Bundles{,' (new)'} Trust\ settings );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99; for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 65 6 76 13;D2 45 20 52 66;D4 66 7 77 14;D4 17 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 31 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 32;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 25 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 59 4 65 76 91;D4 63 4 19 44 75 95 96;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 12;D4 15 5 72 12;C4;};D4 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 18 31 107 94 74||{ B2&&A1 18 26 94 74;}&&{ B7 11;B4 0 0 11;C3 23;};A1 18 26 94;B7 11;B4 0 0 11;C3 24;D4 60 14 66 92;D4 58 14 67 93;D4 26 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 29 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108; A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My firefox has stopped working with my comcast email. It is loading fine on safari but it is no longer loading my email in a timely manner on firefox. Comcast says it is a firefox problem. They suggest I uninstall and reinstall firefox. Do I just drag everything to the trash and download a new version? in English
== URL of affected sites ==
http://
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
I have a problem with my iPhone 5 stopped working the sleep / power and simultaneously refused to obey the HOME button. I can not use either one or the other. I can not enable or disable the device, display lights up when you plug the charger. same display works fine as it is surprising. or maybe someone knows what is the reason for this? is there any way to solve this problem?
More than likely its a hardware issue, I have never encountered such a problem and best bet is to just go get it replaced. If you have insurance on your device apple will replace it as long as there was no water damage, if you dont have insurance they will charge $200 more or less. Hope you get it fixed
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I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it? It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device." I dismiss the message, but the remote no longer works with it and the music is too quite to the speakers. The remote works fine with my Macbook Pro. I tried a restore on the iPhone and started from scrach, but the same problem exists.
Any help with this?
Thanks,
JTyep... my iphone 4 also having problem like astoker.. u see on dock pin using torch light.. i found 2 pin touch each other.. i solve my problem ready.. thanks wjosten.
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2 songs that worked with Genius and have playlists Stop working with Genius- Reset Genius?
Is there a way to reset Genius to work with Songs it has stopped working with. Why would genius stop woking with songs? Would it be because I fixed the media library with Tune Up and the song Genere was changed?
I Changed it back and even deleted the 'Genius pref' from the iTunes folder. I hesitate to turn Genius off/on as I lose all the playlists I have gathered, but if I have to to restore function I would. If I was sure it would help?
One of the songs is 'Lovesick' by Lindstrom & Christabel. A popular purchased tune, Another, ''Four ton Mantis' by Amon Tobin is not purchased. Both are 'Electronica' Genre Both worked for many months with Genius with no issue. I even tried re-purchasing the song for $1.00 from iTunes... No dice. Genius says of both songs that not enough similar music appears to be available to refresh my Genius Playlists that Genius already made.
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I Changed it back and even deleted the 'Genius pref' from the iTunes folder. I hesitate to turn Genius off/on as I lose all the playlists I have gathered, but if I have to to restore function I would. If I was sure it would help?
One of the songs is 'Lovesick' by Lindstrom & Christabel. A popular purchased tune, Another, ''Four ton Mantis' by Amon Tobin is not purchased. Both are 'Electronica' Genre Both worked for many months with Genius with no issue. I even tried re-purchasing the song for $1.00 from iTunes... No dice. Genius says of both songs that not enough similar music appears to be available to refresh my Genius Playlists that Genius already made.
Anyone have a clue how to fix this??? -
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Hi Ron.
Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen. -
mistakenly opened all the folders in my library of music and the Finder stopped working.
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Now every time I restart the mac, all folders are reopened and can not work with the finder and tried killall-KILL Finder and nothing will reappear
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