Scanner Utility Disappeared

So, I just spent all afternoon on the phone with HP tech support, because my device was not scanning. It would go back and forth between my computer not recognizing the scanner, and my scanner not recognizing the computer. We reinstalled the latest HP printer software, and also the appropriate drivers from the Apple website, and that seemed to do the trick.
I have a macbook pro with Mavericks, and an HP 4635 all-in-one printer.
I succesfully got the scanner to work after the call, and was using the scan utility succesfully for the past hour or so, by clicking the "Scan" tab in the utility for the printer, then clicking "open scanner". It opens a window where you can name the file, adjust it's color, file type, etc.. and just click scan.
Suddenly (and through absolutely no change on my part, I simply put a new page onto the glass) the utility grayed out, and the "open scanner" window just turned into a blank grey window.
I've restarted the printer and the computer, but now, every time I "open scanner", it brings up a totally empty window.
Any thoughts? This has been ridiculously annoying, as I have been trying to scan all day, and have nothing but issues like this in the 4+ months I've owned this printer.

Consenses seems to be to use the Vista driver FOUND HERE. There are third party products that do have the support. See here: http://www.hamrick.com/vuescan/hp_scanjet_3500.html

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Where to find a missing Scanner Utility

I recently updraded to Mountain Lion (10.8.2) and I seem to have lost my scanner utility. After upgrading to Mountain lion my old printer was not working but I had a new one coming so I didn't play around with it.
I am having no problem printing on the new printer but it doesn't want to scan. From looking at other Macbooks running Mountain Lion it appears that it should give me print/scan buttons above the printer name. As you can see in the picture below it is not there.
I have also included another picture where you can see that Scanner Utility is not an option.
I have tried doing a few different searches and haven't come acorss anyone else with this same issue.
Any insight would be greatly appreciated.

Still haven't been able to figutre this out. I deleted all of my printers and tried reloading the Brother shown in the picture above but that didn't do anything. It still doesn't give me the toggle between Print and Scan an the scanner utility isn't an option on the "window" dropdown.

Scans using the Printer/Scanner utility in MAC OS 10.9 disappear.

Hello,
I am having new issues with scanning documents on my HP Photosmart Premium Series C309 All-in-One printer/scanner.
I have been able to successfully scan and save documents, but just recently, something happened. It appears the scanner is successfully scanning the documents, and I am able to inpput my "save to" information, but the documents are now disappearing into cyber space.
I am operating wirelessly via a Mac Book Pro with OS 10.9 (I believe).
Can someone guide me to what is going wrong and what to do about it please? I've tried using the utilities and help available online and in my computer
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Hi Spirit Dancer,
You may scan using Image Capture or Preview, the HP Scan application for your printer is not intended for Mavericks and such save issues are expected.
Follow the workaround below to scan from your printer to Mac OS X 10.9:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&dlc=en&docname=c04028214&lc=en&jumpid=reg_r1002_uk...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Epson Scanner Utility

I have just bought a Mac Mini. I have connected my Epson multi function printer and it printed without any software downloads. I have just tried to use the scanner and there is no utility to allow me to set it up for the image resolution I need. I have just downloaded the software from the Epson but Apple won't let me install it because they say it is not safe. I need to use my scanner. What do I do? Surely Epson software is safe.
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What resolutions are available when yo use the built-in Image Capture app?
What resolution do you want?
Does Epson have Mac scanning software?
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http://www.hamrick.com/

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In 64-bit Windows 7, with a Scanjet N8420 scanner, immediately after Smart Doc Scan 2.7 is installed, the Select a Scan Profile list is populated with many different profiles. The software can be closed and re-opened multiple times and the profiles will be there each time. After logging off/on, however, when the software starts, it displays "Scanner: There is no selected profile!" and the Select a Scan Profile list is empty/blank. I can click Profiles/Import and browse to the Profiles.xml file, but the Import screen comes up blank also. I also can't create a new profile. If I re-install the software, the scenario will repeat, the profiles display normally until I logoff/on or reboot and logon. I have completely uninstalled the HP scanning sofware, downloaded the latest version and re-installed. Thanks for your help,

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I suggest unplugging the scanner and gremoving any installed HP software for your scanner, then reinstall the ISIS/TWAIN Drivers below:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3412905&swItemId=cs_59761_4&swEnvOid=4063
Next Reinstall HP Smart Doc:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3412905&swItemId=cs_78688_2&swEnvOid=4063
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The first time the SDSS software is launched after importing Scan Profiles from a previous version you may see a red X or the message "Upgrade Required" next to each of the imported profiles; simply restart the software to fix the problem.
Hope that may help,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Scanner Utility Disappeared

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