Scanner wont work hp 8610/ brand new!! it worked for two months

ok my computer shows no scanner connected.  I have done everything to fix.  New software download, checked internet, restared computer and printer.  This happens to me all the time with HP, why?  I went out and bought this two months ago.
Does it do this for anyone else?  It just worked last week.  I do not have time to keep running to the print store when these machines break down all the time.  

Hello,
I know you said you had tried downloading new drivers, but if you didn't try the print and scan doctor I would try that next, here is what it does:
The HP Print and Scan Doctor was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
I thought it might at least be worth a try, here is the location to download:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-135113-1&cc=us&dlc=en&lc=en...
If you have tried it I apologize but hopefully it will help.
Good luck!!
I work for HP, However, I am speaking for myself and not for HP

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