Scanner worked for years on mac, now won't

Scanning worked fine for several years in its present configuartion with my desktop MAC. Then today it started scanning and showing one item as four or five separate scans instead of just one. It did the same when I scanned on my other HP, a Photosmart 7520. I reinstalled the HP software from CD, but now it will not connect using the same USB printer cable as always.

That may be due to something that happened on the OS side, such as an update. Apple controls the drivers for the scanner function and if a update/upgrade was done, then perhaps that is the reason. If the OS was updated to Yosemite in this time period, that would definitely account for the problem.

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My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

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Moving this discussion to the Downloading, Installing, Setting Up forum.
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HI @madymessyy
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that when you originally connected your IPhone about a year ago it was recognized properly.
Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
Herei is a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi dmkelec,
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Hi,
I recommend you check the following log files on the client.
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It records details about enforcement actions (install and uninstall) taken for applications on the client.
execmgr.log
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details about packages and task sequences that run.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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Scanner worked for years on mac, now won't

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