SCANNING AND COPY NOT WORKING

OUR SCANNER NOT WORKING PROPERLY, SHOWING ERROR MESSAGE : E8,
KINDLY SOLVE

Hi varaju5,
Hope you are doing well. Are you receiving any kind of errors? Please be as specific as you can in terms of configuration and printer model Assuming is a scanner/Printer Combo. Include any information you feel may be relevant
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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I am unable to print and scan using HP 3390 on Windows 8.1 HP desktop. I have downloaded drivers from the website at -
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@VenMan
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Unable to print ... Scanning and copying is working good ..

We got our HP Deskjet Ink Adv 2060 August 2012. since then it works really well ... until last 2days ago when we want to do printing but it started not to print .. the dialogue box is not appearing to tell what something is happening ... Can you tell what could be reason why it is not printing?

Hi Snowflakes528,
Thank you for visiting the HP Support Forums! I see you are not able to print or scan on your HP Deskjet Ink Advantage 2060. You are not able to see the print dialogue box pop up when you attempt to print.
First I would like you to run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know the results of the PSDR, if you are still unable to print and scan leave the following information:
1. How are you connected, USB or Wireless?
2. What is your current Operating system, Windows or Mac and which version?
3. Are you getting any error messages on the print or computer?
I will watch for your reply.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

How can I get my itunes onto my new laptop? Do I need to download itunes again or can I just copy it? My ipod classic has since been soaked in water and does not work so I cannot copy from there. Can anyone help?

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Hello Everyone,
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Welcome to the HP Community @Sekhon ,
I read about the issue you're having with copying and scanning from your Photosmart 5525 unit, and wanted to reach out to you.
I would personally think that there could be a "Scanner failure" with your printer, and would like you to check out a post from my colleague @RnRMusicMan below and follow the guide he suggested to someone else with the same issue. If the copies still do not work when done troubleshooting, call technical support directly to discuss your printer replacement options with HP.
Photosmart 5525 Scan Problem (Component is broken)
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hello Plettsy,
Welcome to the HP Forums.
I see that you are having and issue when attempting to print.
So I can better assist you, please write me back with the exact error message that you see when attempting to print.
Please respond with which Operating System you are running as well.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write back when you have time and I will be more than happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hello guys,
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Whatever I try to scan and copy, even blank, the result is the same all black and full of lines.
Here is the link to the scanned picture. Copying also makes the same picture. https://www.dropbox.com/s/yaprfywbpf7cq70/scan0002.jpg?dl=0
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Hi @RexRegnum,
Thank you for visiting the HP Support Forums! I see when you Copy or Scan on your HP Photosmart D110a you get black lines all over the page.
I would like you to start troubleshooting here: Vertical Bands, Streaks, or Lines in a Copy, or Scan
Please let me know the outcome, I will watch for your reply.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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nothing else connected,
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dorker713

Hey there @devil-62-man , I hope you are well
I have some suggestions for you that should help with the scanning issues you are having with your Deskjet F4480.
1. Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
Try scanning through the HP software again.
2. If the scans still do not work, try Uninstalling the Printer Software through the Control Panel and then restart the PC to complete the uninstall. Next, download and run the installation to install the Full Feature Driver here: HP Deskjet F4400 All-in-One Printer series Full Feature Software and Driver
Try scanning again and let me know the results.
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hello,
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Hi DillOrNoDill,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv7-6c95dx Notebook and sound and microphone issues and Webcam not working correctly. I would be happy to assist if needed. Try these steps first.
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Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

SCANNING AND COPY NOT WORKING

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