Scanning challenge from HP C4680 to older Compaq Presario A939CA Notebook

After an extended time not using Notebook had a need to scan some tax documents and set back up the HP Photosmart C4680 All in one printer,scanner, copier.
Attempted to scan and scanner did not communicate with Notebook. When using HP tools I was advised that my warranty expired last year.
Wondering what went wrong this time. Had previously used this printer but not a lot.
Any advice would be appreciated.
Cheers
mtdnow

Hi @mtdnow,
Welcome to the HP Forums!
I noticed that you cannot scan with your HP Photosmart c4680 on Windows Vista. I am sorry to hear this, but happy to help!
Please, take a look through this guide, An 'An error occurred while communicating with scanning device' or a 'There is no computer connectio....
Hope this guide is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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Mother board failure in Compaq Presario C770TU Notebook PC

Dear,
My
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Hello khadkemm,
You mention you are performing an installation of Windows. Is this an upgrade situation? What operating system is currently installed and what are you upgrading to? You may want to take a look at this page, and see if it helps.
You can replace the motherboard by looking at your Maintenance and Service Guide, but the software hanging up does not necessarily mean the motherboard is defective. Are you experiencing other issues and error messages? If so, what are they?
Please reply with more specifics and let me know if the info above helps.
Good luck!
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Audio driver doesn't work for my compaq presario r4000 notebook XP system

Hello,
I just reinstall Window XP on my compaq presario r4000 notebook, and I download
all the drivers from HpCompaq offical website. But the audio driver
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Thanks!!
This question was solved.
View Solution.

OK...
Now we have to get creative!
Download and install the free 7-Zip utility.
http://7-zip.en.softonic.com/
Download this driver:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-317...
Decompress driver audio Conexant CX20468-31 AC97 and Equalizer with the 7-Zip software.
Once installed, do a right click on the file sp30578.exe, select 7-Zip/extract the files and then click OK.
Force the installation of the driver manually:
In the device manager, right click on the audio controller, and select Update driver.
Select install from a list or specific location Do not search. I will choose the driver to install.
Click on next, Have Disk, and browse.
Select the cpl3085a.inf file in the uncompressed folder sp30578, and then click Open.
Click on OK, next and finish.
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Hi,
I have a " Compaq Presario C700" notebook.
Recently i have formatted it and after that Audio feature is not working.
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Also tell me the location to download bluetooth driver download.
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Please make sure MS-UAA has been installed properly
How?
Go to Device Manager under System Devices to see if MS UAA installed properly.
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I cant access itunes storesMicrosoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002) Hewlett-Packard Compaq Presario CQ61 Notebook PC iTunes 10.6.0.40 QuickTime not available FairPlay 1.14.34 Apple Application Support 2.1.7 iPod Updater Libra

i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
                    202.177.240.251
Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
Description:          Atheros AR5007 802.11b/g WiFi Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name:          {4D499748-069C-4E58-A116-DF748DA3912C}
Description:          Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:          192.168.0.2
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          192.168.0.2
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Active Connection:          speedinfo
Connected:          Yes
Online:                    Yes
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
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iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
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i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please?

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Hi:
You should be able to get the exact model C500 series notebook your ER has by entering the product number in the applicable box at the link below to access the support and driver page for the notebook.
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HP Recovery Manager should be in your Start Menu.Click the Start orb and type HP Recovery Manager in the Search bar.It should appear in the list at top.
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HP Compaq Presario CQ56 Notebook-Battery Problem

Product Name: Product name: Presario CQ56 Notebook PC
Product Number: Product number: XG809UA#ABA
OS: Windows 7 Ultimate 32-bit Service Pack 1
Hello,
My notebook is encountered with a problem. The battery is not holiding the charge and will not run on battery until and unless AC adapter is plugged in. In the notification bar, the battery status displays as "0% available(plugged in, not charging)".
And when I power on the notebook, a message will be displayed as:
HP battery alert
The system has detected the storage of the battery stated below to be very low. For optimal performance, this battery need to be replaced.
Primary (internal) Battery (601)
Please let me know the solution.
Thank You.

Sujith_Sujith wrote:
Product Name: Product name: Presario CQ56 Notebook PC
Product Number: Product number: XG809UA#ABA
OS: Windows 7 Ultimate 32-bit Service Pack 1
...The system has detected the storage of the battery stated below to be very low. For optimal performance, this battery need to be replaced.
Hi,
The message is clear but before that, please try:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
Good luck.
BH
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HP Compaq Presario F756NR Notebook won't boot

The on off power switch...lights up for about 3 seconds, then it cuts off for 3 seconds. It repeats this cycle of on/off until I have to disconnect the AC plug or battery! Also These events occurred after installing a new 160 GB hard drive for this unit.
Can any of you technicians guest what the problem might be?
The product number for this unit is: KC490UA#ABA Also where can I purchase a schematic for this unit?

Please follow the steps in the following document to troubleshoot and fix the boot issue that you are facing.
Overview of Troubleshooting Startup Problems (Windows 7, Vista, XP): http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443371&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Based on the symptoms that you have mentioned, I would suggest you to check the second and the third sections which say “Symptom: LEDs blink or computer beeps but does not start” and “Symptom: LEDs glow, fan noise is heard, but display is black or blank”.
Please let me know the results so that I can try helping you further. Thank you.
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Compaq Presario CQ61 Notebook

PC will not start up. I was using my PC and it started running slow and freezing up, so I decided to reboot. I had trouble shutting down, but after a few attempts and a long wait I was successful. Upon the attempt to restart, I got a message that Windows failed to start and I can launch startup repair.
Launching the startup repair will only take me to the picture of blue rays. I have tried starting it up normally and i get the Windows emblem.
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I went to the BIOS Option and ran the Primary Hard Disk Self Test and on the Long Test it stopped at 49% Complete and I received a message saying Hard Disk 1 Full (305)
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This question was solved.
View Solution.

Hi,
The test results you've posted would indicate that the Hard Drive is failing and needs to be replaced. This is also consistent with the start-up issue.
If your notebook is still under warranty, contact HP and arrange to have the drive replaced - you can check your warranty status Here.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of your CQ61 series notebook - see Here for a further explanation.
Regards,
DP-K
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Compaq Presario v6346ea: Which type of SATA controller?

I've recently bought an Intel X25-M/G2 Solid State Drive and was expecting read speeds of 200 MB/s on my Compaq Presario v6346ea notebook. Instead of that the maximum speed I get from CrystalDiskMark is 135 MB/s.
Now I'm suspecting the SATA controller of my notebook to not being able to handle the speeds of this Solid State Drive.
I've looked on HP's website to find out which type of SATA controller is used in my Compaq Presario v6346ea but can't find find any clear info on that subject.
From what I read at http://en.wikipedia.org/wiki/Serial_ATA there are 3 types:
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SATA Revision 2.0 (SATA 3Gb/s, max 300 MB/s minus overhead.)
SATA Revision 3.0 (SATA 6Gb/s, max 600 MB/s and up minus overhead)
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Thank you for the additional info. I ran SISoft Snadra and found some interesting stuff. For instance, it IDed the chipset as a mcp78s not a mcp77. It also indicates that it can use DDR3 memory. I'm not sure if that's accurate, as it conflicts with specs I've read elsewhere. If true, I wish I'd known that when I upgraded my RAM to 8GB. :-p Anyway, I've tried to determine the SATA revision, but I'm not sure if I'm going about it the right way. I went to "Storage Devices" and clicked the only available button: "Physical Disks , Storage adapters and devices". From there I can choose my internal hard drive from a menu, and it shows the maximum SATA mode as G2 / SATA300. But I'm not sure if this is in reference to the controller or the drive. I know that the drive is a SATA-II, so it would show that if it's displaying the drive's capabilities. It certainly tells me everything else I'd ever want to know about the drive. When I switch to my external USB HDD, it shows the maximum SATA as G3 / SATA600. For the DVD drive it shows G1 / SATA150. So I kind of think it's showing me the maximum capabilities of the drives, not the controllers. Is there some other way to check the maximum SATA capabilities of the hard drive controller? Sorry. I'm not too familiar with SISoft Sandra, and it's not really obvious to me. And given what it's turned up about the chipset and the memory support, I want to be sure here. Thanks.

My compaq presario cq57 wont download any new files.

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Hi @christian12 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your Compaq Presario CQ57 Notebook and issues with installing drivers. First, try to click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started. Restart the computer after this step and try installing again. If this is not automatic and started that is why you can not install drivers.
Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase.
Hope this helps.
Thanks.
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My Compaq presario CQ40 battery

Sir,
I got a Compaq presario CQ40 notebook. My battery displays ....plugged in, not charging....I guess reason is that my battery has dried up....so i would like to ask that is it a safe using that battery for few days .....or it has chances to explode.......its urgent . also i would like to know the price of replacement of new battery.
,Thank You
~Shubham

If your power adapter is rated for 90Watts, then my next thought would be to try a different 12 cell battery from a different manufacturer. Most (if not all...) newer batteries have a small chip inside that relays information back to the charging circuit in your laptop. This is what "tells" your laptop charging percentage of the battery, battery status and how much to charge it. Either the new battery has a defective chip, or it's missing... At least thats what it sounds like to me.
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Compaq presario 791 CEL DRIVERS

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» Compaq Presario C791EC Notebook PC » Compaq Presario C791EM Notebook PC » Compaq Presario C791ER Notebook PC » Compaq Presario C791ES Notebook PC » Compaq Presario C791EV Notebook PC » Compaq Presario C791TU Notebook PC » Compaq Presario C791VU Notebook PC » Compaq Presario C791WU Notebook PC
I AM VERY THANKFUL TO YOU.MAY GOD BLESS YOU................

If you are on Windows 7, as per Intel, refer the following weblink:
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18576&lang=eng&ProdId=922
However, there are some workarounds used by other users. Refer the following weblink:
http://www.sevenforums.com/drivers/86711-intel-82852-82855-gm-gme-graphics-driver-windows-7-final-so...
I am an HP employee.
Regards,
Vidya
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Scanning challenge from HP C4680 to older Compaq Presario A939CA Notebook

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