Scanning from computer

Attempting to scan a document, but receive message to start scan from computer.  I have no instructions on how to do that.

Hi , Welcome to the HP Forums! I noticed that when attempting to scan a document, you are receiving a message to start scan from computer, with your HP Photosmart c410 series printer on Windows 7. I am happy to help! Please, take a look through this guide, How to Scan: Windows 7. For future reference, here, is your printer's user guide. Hope this is what yu are looking for, and have a nice day!  “Please click the Thumbs up icon below to thank me for responding.”

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  • Deskjet 3050 all-in-one J610 series Displays "scan error-Try scan from computer"

    Running I-Mac Lion.  Have scanned in the past without problem. Today went to scan and "Scan Error Try scan from computer" appears on display. Why?  How to correct the problem? HELP PLEASE

    Hi NavyDave,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you are having issue with scanning to your computer.  I see that you are getting an error on your printer when attempting to scan.  I'm giving you a document that troubleshoots Communication Error between the Scanner and Your Computer in Mac OS X v10.4, v10.5, or v10.6.
    Please write back if you require additional assistance.
    Thank you.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • How to scan from computer?

    I am trying to scan a document on D110 eprinter but keep getting the following scan error message "Try scan from computer or see documentation". Any help?
    This question was solved.
    View Solution.

    Hi mehaem,
    If you're running a Windows based PC, open up the solution center icon that should've been created when you installed the software. Within this application, you should have the ability to scan.
    If you're running a MAC OS X based machine, within the applications drawer, in the Hewlett-Packard folder, there is an application called HP Scan. You can execute a scan operation from this application.
    Hope this helps! 
    M. Moss
    Click on the BLUE KUDOS button on the left to say "Thanks"
    If my reply solves your issue, please mark it as solved to help fellow users fix their similar issues!
    Though I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.

  • Mac 10.9.4 : hp photosmart c4795. scan error. try scan from computer or see documentation. press ok

    I have a Mac running Mavricks which the wireless printing works with my HP Photoshmart C4795 Printer but the wireless scanning to my Mac is not working. I am getting the error: "hp photosmart c4795. scan error. try scan from computer or see documentation. press ok" 
    It used to work. I've downloaded and installed the patch for Mavericks.
    I have searched for other solutions but none are for a Mac to do a diagnostic test on the HP page. 
    Any solutions to make this feature work again?
    Thanks!

    Hi,
    Scanning from the front panel is no longer available on Mavericks as there is no Full Feature Software for the operating system.
    Using the provided solution, you may scan using Image Capture. preview or Printers & Scanners.
    Below you may find the steps to scan on 10.9:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03550518&tmp_task=useCategory&cc=us&dlc=en&lc=e...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Scanner is not working. message says try starting scan from computer. what do i do?

    scanner is not working. message says try starting scan from computer. what do i do?

    Hi,
    Double post, please use the following post:
        http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/wants-me-to-start-scanning-from-comput...
    Thanks.
    BH
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Start scan from computer??

    I have an hp photosmart C5550, when i try to scan it says start scan from computer, how do i do that??
    This question was solved.
    View Solution.

    Open the HP Solution Center program on your PC and select Scan Picture\Document as appropriate.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • 7520 All In One not scanning from computer

    I have a 7520 all in one printer.  I can scan from the printer to my  computer with no problems, I can print from my computer with no  problems.  I have always been able to control scanning from my computer when I put a picture on the printer without any issues.   The HP Photosmart icon on my desktop is there but I cannot open it.  I've tried opening it from the Start Menu and I still can't open it.  Now I've tried going to the HP Solutions Center and when I click on that it says it cannot run b/c installation is not complete.  (I've had this printer for a almost a year and this just happened out of the blue.)
    I uninstalled the printer then reinstalled it again.  I unplugged my printer and my wireless router and retstarted both, all to no avail.  My software is updated and I've run Scan Doctor and everything is in working order. 
    I simply cannot open HP Photosmart from my computer.

    Hi @FinnGirl47,
    Welcome to the HP Forums!
    I understand that you cannot scan from the computer with your HP Photosmart 7520, and I am happy to help! 
    For further assistance, I will need to know: If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos, also if the printer is able to make copies.
    In the meantime, please try going through this scanning guide, A 'No Computer Detected' or 'Connection Error' Message Displays during Scanning.
    Thank you for posting!
    RnRMusicMan
    I work on behalf of HP
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  • Scan error. Try scan from computer or see documentation.

    Hi,
    The above message appears when I ty to scan. I cannot find the HP folder in 'all programs' to activate scan to computer as recommended in a previous post. I can however print with no issues.
    I have a Photosmart C4580.
    Any suggestions greatly appreciated.
    This question was solved.
    View Solution.

    Hi Generalchaos,
    Please see this HP Support document on scanning with or without HP software.
    Select your operating system for more information.
    Jaco
    Errare humanum est.

  • Can not scan from computer, but can print

    Since a few weeks I'm not able to scan anymore from my computer using HP Scan. I still can print from my computer. It doesn't matter if my computer is connected to my network by Wifi or by wire. My printer is connected to the network by wire. 
    Scanning wasn't a problem until some weeks ago. I don't know what change caused this situation.
    The message that is displayed on the screen of my computer says 'HP LaserJet 200 colorMFP M276nw-AirPrint is is not available ...'. The reference to Airprint puzzles me. 
    Does anyone recognize this situation and / or has a solution?
    This question was solved.
    View Solution.

    Thanks for providing the screen shots Gvmdh_Hbl.
    It still doesn't look like the full driver is installed for the printer. Your missing the Print and Scan tab on the Printers and Scanners window.
    Here is a screen shot of what it should look like.
    Repair the Disk Permissions and Reset the the Printing System to see if it helps.
    Repair the Disk Permissions on the Mac:
    Close all applications.
    On the Apple menu bar, click Go, click Applications and then click Utilities.
    Double-click Disk Utility.
    Highlight your hard drive/partition on the left.
    Click Verify and then Repair Disk Permissions.
    Restart the computer..
    Reset the Printing System:
    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
    Click the Apple icon and then click System Preferences.
    Click Printers & Scanners.
    Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
    Click OK to confirm the reset.
    Type the correct Name and Password.
    Click OK to reset the printing system.
    Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
    If you are still having issues, I would uninstall and reinstall the printer software.
    Uninstalling the Printer Software.
    HP LaserJet Pro 200 Color M276 Full Feature Software and Drivers.
    Please let me know the results.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • How do i scan? printer keeps saying to try scan from computer

    I have a HP photosmart  using Windows 7.

    If you are using Snow Leopard or Lion and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6/10.7 or you recently upgraded to Snow Leopard or Lion and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:
    Go to Applications/Hewlett Packard/ click on HP Uninstaller
    Click on Continue
    Highlight your device on the left pane
    Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
    There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
    Click Continue and let it finish
    Restart your Mac
    Download and install this: http://support.apple.com/kb/DL907
    Now reset the printing system:
    - Sys Prefs, Print & Fax
    - Right (control) click in the rectangle listing your printers and select Reset Printing System.
    WARNING - this will delete ALL of your printers!
    - Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • How do I scan from my HP Photosmart C4740 to my Mac computer

    The printer says " Scanning error.  Try scan from computer or see documentation"

    Hi,
    Try installing the following software, be sure to select HP Recommended Software while installing:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-100748-1&cc=us&dlc=en&lc=en...
    Then try scanning again and check for any difference.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • C309 won't scan to computer

    I can no longer  from my C309 to my laptop.  Starting the scan from the computer does not offer me a pdf option.  I have recently bought a new laptop (a Dell) after experiencing the same problem with my previous laptop (a Toshiba).  At first the scan from computer worked with the Dell but has now stopped.  This seems to have been a common problem with the C309, but the solution I found on the forum does not work for me.  For some reason my HP program folder contains neither the HP309 program identified in the solution nor the HP Service Center identified in another piece of on-line advice.  SHould I buy a new printer/scanner (which will not be from HP!)?
    This question was solved.
    View Solution.

    Hi 
    Thanks for reporting the issue. It seems that the  HP printer program is not properly installed.
    Download the FULL software from below link and install the software.
    http://ftp.hp.com/pub/softlib/software12/COL26021/mp-66918-5/PS_AIO_05_C309a_Net_Full_Win_WW_140_047...
    Happy Printing
    Click on the "Thumbs up"button on the left to say "Thanks"
    Please mark the post that solves your problem as "Accepted Solution"
    (Although I am employed by HP, I am speaking for myself and not for HP)

  • New HP office jet 5745 won't copy or scan from glass

    Brand new officejet 5745 won't copy or scan anything from the glass.  I insert paper, choose copy and the document feeder from above runs, lightbar doesn't move and it produces a blank page.  When trying to scan from computer, I get an error message to insert document into document feeder. Help.
    thanks.
    This question was solved.
    View Solution.

    Hello cdnmaggies,
    Welcome to the HP Support Forums!
    I understand that the Officejet 5745 will only attempt to scan or copy from the ADF. There could be some packing material or tape triggering the sensor in the ADF. Open the ADF and look for anything that got missed.
    If it is clear, load a plain piece of paper into the ADf and tell it to copy. When the paper is fed through and done copying, ensure that there is not message on the screen that an original is loaded. If this is displayed, remove the power from the back of the printer to reset the memory.
    Ensure the printer is connected to a wall outlet directly and then connect the power back to the printer. If the there is no  message, try copying from the glass.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • How do I scan from 410c to Mac pc

    When attempting to scan  to Mac PC  the following mesage appears : Try starting scan from computer . Refer to documentation for details "

    I hope you are doing well and sorry to learn that you are having this issue;
    What verion of Mac OS do you have?  
    Go to this article Click here  it will provide some instructios for serveral versions of MAC OS with the HP software included with the printer and GO HERE for instructios on how to do it without thte HP software .
    May this article may help GO HERE
    Let me know if I can assist you any further I will do my best.
    Hope this helps;
    RobertoR
    And remember . . .
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • When I try to scan from my printer it does not connect

    When I try to scan from my printer I get a message "Cannot find HP deskjet 3050 j610". But i can print from it and get printer data like ink supply. This started abruptly today. It was working OK until a couple days ago.  The printer is connected by a USB cable. I have tried updating driver and "fixing" scanning problems via HP menus without success.  If I press the scan button on the printer it says "scan error. try scan from computer" But this is what I usually do by using the compute icon on the START menu.
    This question was solved.
    View Solution.

    I've resolved the problem. The basic steps were (1) using the HP links to update my printer driver and search for errors in the scan program. (2) restart my printer and computer. After doing the first part,  I saw no results listed. Normally I would have restarted the printer and the computer, but was afraid of losing my sites and the survey so I continued to search the various comments.  I found a reference to this site in one of the post near mine for a #7520 device but cannot get back to it right now to give the author of the post. I think I sent him a reply.
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00040499#N103.
    This site gives a lot of advice for various situations and devices. I followed the advice as it applied to my computer and printer which ended with step 2 (I use a USB connection) and the scanner worked  again.

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