Scanning from HP Laserjet PRO 200 - icon does not work

get the message "scanner communication cannot be established." have checked the network and printing is working. Did have some problems with the wireless network, but now it is working, but the scanning capabilty is not. Tried to scan to file using the command on the printer/scanner but had file name and password problems. So, now I can not scan from the scanner to my PC nor can I use the "SCAN" icon to scan. Any suggestions?

Hello MLSCEJN,
Welcome to the HP Support Forums!
Thanks for the informative post about your scanning issue with the LaserJet. When you installed, is there any errors or messages suggesting something failed or could not be completed? Have you tried updating the LaserJet's firmware?
HP LaserJet Pro Series Firmware Update Utility<---
I suggest that you perform a complete uninstall and then a Disk Cleanup on the computer. Once done, update the firmware and then install again. Let me know if this helps!
Have a great weekend!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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From:   Lynne Price <[email protected]>
To:     "Th. Zeisig" <[email protected]>
Date:   13.10.2011 14:12
Subject:        Importing element definition from
an EDD into a template - does not work
Re: Importing element definition from an EDD into a template - does not
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Scanning from HP Laserjet PRO 200 - icon does not work

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