Scanning in both HP Officejet 7210 and Samsung printer - the document scans but no file is generated - any ideas how to fix this? (It worked fine before installing Mavericks)
Scanning in both HP Officejet 7210 and Samsung printer - the document scans but no file is generated - any ideas how to fix this? (It worked fine before installing Mavericks)
PS: forgot to mention: if your printer is on your wifi network, you'll have to enter your wifi password on the printer to connect it to the network before Printers & Scanners will see it.
Sometimes a reset of the wifi system is needed too. A full set of directions would be:
Try:
uninstall all printer manufacturer apps and "utilities"
go to System Preferences > Printers & Scanners > Print
control-click on your printer in the column on the left
select "Reset Printing System..." and "reset" in the dialog that follows
do a factory reset on your printer. You'll have to consult the printer manual for how.
power down everything: modem, router, computer, and printer
power up each item in turn in the same order: modem, router, computer, and printer. Let each power up completely before moving on to the next
enter your wifi password in your printer so it can connect to the network
go back to printers & scanners and it should see your printer and download a driver for it from Apple
resist the temptation to install any printer manufacturer apps in the future.
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ThanksI Shared my most ridiculous situation but didn t log under your problem.
sorry, I gave you your answer under sunshine99 or Dianna. I want out and you want in.
if you not find just email me at [removed]
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