Scanning in OS X Snow Leopard?

Hi all,
So I've had my MacBook Pro since Fall of 2009, and it came with OS X Snow Leopard.
I've had the printer since soon after, and I've never been able to get the scanner to function properly. I always had a spare computer in the house to swap out in such cases, but now I only have my MacBook Pro.
Did I mention I need to get a signed contract scanned and sent out by no later than 10am tomorrow (Monday, 11/14)?
I've attempted downloading the driver from hp.com, but when I attempt to use the installer, it tells me the software only works on OS X 10.6 or newer. To my knowledge, Snow Leopard is 10.6. Or is that my first problem? Do I have the OS wrong?
Help! Please! I'll send you loads of gratitude and I'm sure your karma will get a boost as well!
--Adrienne

I did not mention the model. Sorry--I was tired and frustrated. Proofreading fell to the wayside.
It's an HP Photosmart C4480.
I also have a CanoScan LiDE 100 that isn't coming up in my system, either.
Help with both/either of these would be appreciated.

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Scanning to OCR under Snow Leopard

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I am in the same position as the deebs.
I still have *HP Device Manager* installed but it's useless now that I have Snow Leopard installed. So I doubt if reinstalling the HP software will work anyway.
This is a shame as the HP Device Manager's OCR option was far better than the bundled copy of Readiris Pro 7. I found that Readiris 7 was an appalling programme to use and there's no way on earth that I would be tempted to buy it. Especially as my use of OCR is minimal (although OCR has proved handy now and then)
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Samsung SCX-4200, Print and Scanning now working in Snow Leopard 10.6

I found the printer can print right off the bat by selecting the SCX-4300 series driver after the auto-detect.
For scanning, install the Scan driver on this page:
http://www.samsung.com/us/support/supportDownloadCenter.do?prdia_cd=N0000191&prd_mdl_cd=SCX-4200%2FXAA&prd_mdlname=SCX-4200
You'll need to restart your Mac, but now it works perfectly

Hey all,
A quick follow-up to keep you up to date with regards to the repot above...Upon launching the Scanner service from within System Preferences > Print & Fax > "Open Scanner", in a working setup (i.e. upon a fresh system restart), the console presents the following:
20/4/11 3:15:07 PM PrinterProxy[1162] *** Assertion failure in -[NSMenu itemAtIndex:], /SourceCache/AppKit/AppKit-1038.35/Menus.subproj/NSMenu.m:779
20/4/11 3:15:07 PM PrinterProxy[1162] Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])
This new clue along with all the previous console messages probably shout out the cause of the problem, but as I mentioned before I am unable to interpret any of it..Bring on the big guns...any UNIX/OSX masterchiefs around here?
Regards,
Dimitris

HP Instructions for Printing and Scanning Under Snow Leopard

HP has posted instructions for Snow Leopard users for printing, faxing, and scanning on HP printers.
While the scan button (and installed HP printer management software) may no longer work on the printer, you can still scan if you go through the Preview or Image Capture programs on your Mac to access the scanner.
I tried it on my HP Officejet Pro 8500 wireless printer that was unable to scan after upgrading to Snow Leopard, and it worked.
HP has posted the printer instructions for Snow Leopard at: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=us&lc=en&dlc=en &product=1153481
Hope this helps some of you. It worked for me.

You can download VueScan as a trial without paying for it unless you want to.
As for enabling scanning with Image Capture you need the proper driver. As a start I would ask HP's tech support if they can help you get it working. Apple does not write any printer or scanner drivers. They are provided by HP or other printer manufacturers. Apple packages them for distribution with OS X. It's quite possible that the current scanner driver for your model isn't compatible with SL.
If you understand modern technology then you have to appreciate the fact that most things become obsolete within months. This is certainly true of computers and their peripherals. Software developers cannot keep up the pace with the hardware. A two year old printer has been obsolete for more than a year already. Unless HP still sells and manufactures that model, they tend to lose interest with them. SL only arrived in October 2009 which is after your model was released. So HP needed to provide compatible drivers. If they have then perhaps the problem with yours is related to something else, but I don't know what that would be beyond completely uninstalling all the HP software then letting the OS figure out what to install. SL automatically discovered both my printer and scanner, then installed the drivers for each.

Cannot Scan after Snow Leopard Upgrade

After I upgraded to Snow Leopard on my MacBook Pro & Mac Pro, I have not been able to scan from my HP Photosmart 8180 All-In-One printer. The printer works fine and I can connect to the HP for a scan; but, when I try to scan I get the same error during the scan on both computers. I have reloaded the original HP software drivers and made sure they were current prior to the above, so I need some direction on how to proceed.

Here - this might fix it:
* Cause *
This issue might have occurred if you are trying to scan using the previous version HP Software and Drivers or due to the device driver/ software conflicts.
This issue may also occur if the previous version HP Software and Drivers are conflicting with the Generic built-in Drivers that are available in Mac OS X 10.6 or due to the communication error between the Printer and the Mac Computer.
* Information *
The latest HP printer drivers, scan software, and utility for most of HP All-in-One Printers are included in Mac OS X 10.6 by default. So, no need to reinstall or download any HP software for full print, scan and utility functionality.
Scanning: The Scanning interface is now built into Snow Leopard and supported with the Apple Image Capture application. Instructions follow.
NOTE: HP Scan Pro software (from Mac OS X 10.4, 10.5) is not supported in Snow Leopard. The HP icon for HP Device Manager still in the dock after upgrade is not functional and should be removed.
NOTE: Scan support from pushing the Scan button on the printer is not supported with this version of the scan interface built into Snow Leopard. Scan functionality is supported by scanning directly from the computer.
* HP Full Feature Software and Drivers for Mac OS X v10.6
However, in checking the Software and Drivers downloads page for your HP All-in-One Printer, I am glad to see that the latest version (10.3) HP Full Feature Software and Drivers are available to work with Mac OS X 10.6 Operating System for full Print and Scan Features.
Once you install the latest version HP Full Feature Software and Drivers, you can scan using the HP Scan.App application from your Mac Computer running Mac OS X 10.6.
* Resolution *
In order to resolve this issue, I would request you to follow the steps provided below as they are mentioned and let us know the status of this issue.
* Step 1: Uninstall the previous version HP Software and Drivers *
Please follow the steps provided below to uninstall the previous version HP Software and Drivers using the HP Uninstaller:
1. Click on Go > Applications > Hewlett-Packard.
2. Double-click the HP Uninstaller, and then click Continue.
3. Select the product to uninstall, and then click Uninstall.
4. When prompted, enter the Administrator name and Password, and then click OK.
5. Drag any HP series related icons from the desktop to the Trash.
* Step 2: Verify Disk Permissions *
To Verify Disk Permissions, please follow these steps:
1. Click on Go tab from the menu bar at the top.
2. Select Utilities tab.
3. Click on Disk utility.
4. Once the disk utility pops up please select the hard drive and click on Verify Permissions tab.
5. This may take some time to complete as the Mac will try to verify all the permissions for the hard drive.
6. Once the Verify Disk Permission is complete, restart the Mac.
* Step 3: Repair Disk Permissions *
Please follow the steps provided below to repair disk permissions.
1. Click Hard Drive.
2. Click Applications.
3. Click Utilities.
4. Double-click Disk Utility.app.
5. Select the volume or hard drive where the operating system is located.
6. Click the First Aid tab.
7. Click Repair Disk Permissions to run the Disk Permissions Repair utility.
* Step 4: Download and install the HP Full Feature Software and Drivers *
Please visit the following web link and follow the installation instructions to download and install the latest version HP Full Feature Software and Drivers for your HP Printer.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-75095-1 &lc=en&dlc=en&cc=us&product=3739150&os=219&lang=en
NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.
* Installation Instructions *
1. Click the Download Only button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location.
Note: Make sure the printer is not connected to the computer before running the file.
4. At the end of saving the file, go to the directory where the file was saved and execute it.
Note: File is compressed and may take time to expand and run.
5. Follow any on-screen instructions.
* Scan using the HP Scan.app Software in Mac OS X v10.6
After you install the latest version HP Photosmart Full Feature Software and Drivers successfully, please follow the steps provided below to scan using the HP Scan Software.
1. Click on Go from the top menu bar.
2. Click on Applications.
3. Click on Hewlett Packard Folder.
4. Double-click on HP Scan.App.
5. Click on the Documents and then click on Scan.
6. The scanned output will appear in Scan window and prompts you to scan another page.
7. If there is any other page to scan, then please click on yes otherwise, click on No.
8. In Scan Window, please click on Send option.
9. Select the appropriate destination under the “Choose a Destination, or Task, for Scanned items” to send the scanned output and then click on Send to send the scanned output to the appropriate destination.
* Scanning using the inbuilt Scan Interface
There are three ways to perform scanning using the generic built-in Software and Drivers from your HP All-in-One Printer:
Ø Preview program
Ø Image Capture program
Ø System Preferences > Print & Fax
Important: After you open the scan interface, it is important to select the correct mode (Flatbed or Document Feeder) for the source of the scan image. Your HP All-in-One may have an Automatic Document Feeder (ADF) or a flatbed lid. By default, Document Feeder will be the automatically selected Mode for any devices that have an ADF. You must select Flatbed if you want to scan directly from the glass flatbed and not the Document Feeder.
For more information about Scanning and Image Capture, open the Help menu from Mac OS X 10.6 and type in your question.
Method one: Scan from the Preview application
1. Click the Apple Preview icon in the dock to open the Preview application.
2. From the Preview File pull-down menu, choose Import from Scanner.
3. Choose the HP Photosmart, Officejet, or Deskjet All-in-One.
The scan interface opens. Click Show Details to view settings and options.
Method two: Scan from the Image Capture application
1. In the Applications folder, select and open Image Capture.
2. In the list of devices on the left, click your HP All-in-One.
Networked devices appear in the Shared list.
The scan interface opens. Click Show Details to view settings and options.
Method three: Scan from Print & Fax > Printer browser
1. From the Apple menu, choose System Preferences.
2. Click Print & Fax.
3. In the list of printers on the left side of the dialog, select the HP All-in-One to view the options in the Print & Fax window.
4. Click the Scan tab, and then click Open Scanner.
The Printer Browser window appears.
5. Click the Scan icon at top right of the toolbar to launch scanning.
The scan interface opens. Click Show Details to view settings and options.
Important Gotcha: If the Scan or Print icons do not appear in the Printer Browser window toolbar, you need to delete the current HP printer queue and add a new one, as follows:
1. Close the Printer Browser window to return to the Print & Fax preference pane. Or, go directly to the System Preferences > Print & Fax pane.
2. Select your HP printer in the list on the left.
3. Click the - sign at the bottom of the list to delete the product from the list.
4. Click the + sign at the bottom of the list to add the product back to the list.
5. Select your HP printer, and then click Add to create a new print queue.
The next time you open the Printer Browser window, the Print and Scan icons should appear in the toolbar, providing access to Image Capture.

HP Photsmart C4680 worked great until Snow Leopard please help

I have uninstalled and reinstalled the software and everything is fine until I try to have the printer and the Mac communicate. I have had nothing but problems since Snow Leopard. If someone can help me with my printer problem or tell me how to uninstall Snow Leopard that would be even better. Thankx!

OK,
I am glad scanning through Preview is working. Scanning through Image Capture and the Desktop Printer should also work. If you want to use HP Scan (which replaced HP Scan Pro), a full Snow Leopard compatible solution for the HP Photosmart C4680 is available from [HP.com|http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=a l-75095-1&lc=en&dlc=en&cc=us&lang=en&os=219&product=3739150].
Just trying to help.
Andrew

Yesterday I downloaded Lion. It looked really nice. I then noticed several of my programs that worked flawlessly in Snow Leopard STOPPED working. One of them was my SilverFast scanning software.A new version would cost $450.00. I am going back to Snow Le

I downloaded Lion yesterday. What a nightmare.
Before even using it, I noticed several of my programs would not work with Lion.
My Appleworks 6 program was dead as well as some other programs that I had been using for yrs. I have a dual core iMac.
If I wanted to open any of my Applework documents I had to open them one at a time and resave them with pages. This could take weeks.I have 1000s of apple work documents.
This was only the tip of the iceberg.
I needed to do some scanning for a client. Well, low and behold my Silverfast scanning software for my Microtek 9800XL would not work.
I went to the SilverFast web page looking for a download to fix this. No such luck. If I wanted to use my scanner with Lion, I would have to purchase a newer version for $450.00.
Then I went to the Microtek web page, nothing there. I called Microtek and they said they were working on the problem but couldn't tell me it would be available.
I called Apple customer support. The person I spoke with, Scott, was able to help me. The solution. I will get a refund doe Lion and for $16.00 they are going to send me Snow Leopard on a disk. Problem here is I have to reformat my drive. I have a full back up with Time MAchine, but he wasn't sure if I would lose some of my programs when this was done.
Am I dealing with Microsoft? This was a BIG surprise to me that Apple would release an OS without testing all programs.
Given my love of Apple products, I own a lot of Apple stock bought it when it was $45.00,This new OS is a real disaster.
If you are going to use Lion, I would be careful and call Apple first before downloading.
I also asked Scot what would happen if my computer crashed and I had no disk to reinstall. He said some Apple stores are selling Lion on a flash drive.
I believe this is one way for Apple to make ore profits at the cost of the consumer. Apple has more cash on hand then the US government.
I never expected Apple to do something like this. This is something Microsoft would do as they alwasy seem to rush their new OS without fully testing it.

If I wanted to open any of my Applework documents I had to open them one at a time and resave them with pages. This could take weeks.I have 1000s of apple work documents.
You don't have to open and re-save every AppleWorks document you have right now. Just wait till you need one, then do it. The documents aren't going anywhere.
Am I dealing with Microsoft? This was a BIG surprise to me that Apple would release an OS without testing all programs.
Frankly, it is not Apple's responsibility to ensure compatibiltiy with every piece of software available for OS X. That is the responsibility of the software vendor. Lion has been available to developers for several months before it's release, so Microtek had plenty of time to update their software. Yet they did not. How is that Apple's fault? I think Apple was very generous to give you a refund for Lion.
I'm not trying to belittle your frustration but I do think your ire is misplaced.

Can't scan from my HPC4280 with new Snow Leopard

I downloaded the new snow leopard and now my HPC4280 All In One scanner is not working. Printer and copier works fine. I've tried the 3 fixes from the HP support but nothing is working. I went to System Preference clicked on printer/fax, click on the left dialog box clicked on HP AIO to view the options and when I click on scanner it said not available or something like that, I then did what HP said in the" Important Gotcha" clicking on - at the bottom to delete, then clicking the + to add back, after I did that, the scan icon no longer appeared. Scanner was working just fine prior to the new snow leopard

Hello,
There is something called the HP print and scan doctor, it sounds like it might help resolve your scanning issue thought it would be worth a try. You can download it from the following URL:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=1153...
It is available under Utility- Diagnostic tools
Hope it helps!!
I work for HP, However, I am speaking for myself and not for HP

I upgraded my 3 yr old iMac to Snow Leopard and now my HP C4150 Scanning function doesn't work (not recognized). I downloaded updated Drivers from the HP site, but still no joy. Any suggestions?

I upgraded my 3 yr old iMac to Snow Leopard (OS X 10.6) and now my HP C4150 Scanning function doesn't work (not recognized). I downloaded updated Drivers from the HP site and installed them, but still no joy. Any suggestions?

aspaceman,
Perhaps I owe you an apology. Having re-read that downloading from HP was unsuccessful I feel uncomfortable. Can I suggest you update your 10.6 system (as noted in your profile) to 10.6.8 (if it is not already there) by using the
Mac OS X 10.6.8 Update Combo v1.1 combo update plus any software updates that then apply.

Scanning with Snow Leopard

HP Scanner will not initialise with Snow Leopard using iMac or MacBook Pro.
A work around has been found.
Insert a memory stick into the front of the all-in-one HP. I used a 64MB in the MS/DUO slot.
Press scan menu. Select the option--Scan To Memory Card.
Printer should already be connected via USB to the computer.
This should open iPhotos on the computer.
Once the scan is complete, select Import All on the bottom right of iPhotos.
After that the option becomes available to email. Select full size.
The computer then opens client email with the scanned image prepared to email.
Note: Printer function is not affected with the upgrade to Snow Leopard; it is just the scanner which will not initialise.

Thanks. Since it isn't listed at http://discussions.apple.com/thread.jspa?messageID=10216682#10216682 your work-around might be the only option until it gets included. You might post a query to that thread WRT to the C4100 series machines. The new HP Scan app that comes with my C4200 series machine works.

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

HP Officejet Pro 8500 Wireless Won't Scan Under Snow Leopard

After installing Snow Leopard, my new HP Officejet Pro Wireless 8500 all-in-one printer won't scan. It delivers the following error message: "No Scan Options - refer to device documentation".
Also, when I attempted to check and adjust scan settings using HP's Scan Destinations program, that program hangs and cannot save any setting changes. Then I have to use "Force Quit" to stop the program from hanging up while saving.
HP's software update reports the printer software is up to date.
It appears there are a ton of printer problems appearing for people after installing Snow Leopard, but I sure would appreciate any help on solutions if someone also has this problem.
Thanks much.

I also just tried connecting my 8500 wireless printer directly via usb and then downloading the HP printer drivers from Apple downloads and reinstalling.
The install hangs nearly forever on the final step, but eventually says the driver install was successful. However, then when connected via usb, I am unable to print. Printing works when you reconnect via the wireless on the 8500.
So connecting via usb and reinstalling HP printer drivers does not solve the issue. And it's puzzling, because the list of supported printers under Snow Leopard lists the Officejet Pro8500 Wireless as supporting both printing and scanning.
Somebody has it wrong.
If this scanning problem continues very long, I may be forced to uninstall Snow Leopard, because my printer is brand new.

Print & Scan differences Snow Leopard vs. Lion?

I have an HP Officejet Pro 8500 (A910a) AiO Printer/Scanner. It is connected to my network and accessible to many of our home devices including an iMac, a MacBook Pro, iPads and iPhones (via AirPrint). For the purposes of this topic, I'll refer to it as the HP_8500. My question is about scanning.
The MacBook Pro runs Snow Leopard 10.6.8. When I open System Preferences > Print & Scan, it lists the HP_8500 as one of the printers and lists its name, "Open Print Queue...", "Options & Supplies..." etc. There does not appear to be any way to initiate Scan capabilities from this window. So I must use either Preview or Image Capture to activate the scanner.
The iMac runs Lion 10.7.1. When I open System Preferences > Print & Scan, it lists the HP_8500 same as above, except at the top of the window there are two buttons "Print / Scan" at the top of the frame. So I can easily toggle to Scan to initiate scanning.
Is this in fact a known difference between Snow Leopard and Lion regarding Scanning? In other words, is there a way to get the Print/Scan button in my Print & Scan window under Snow Leopard or not? Or is this only available under Lion?
Thanks.

This change was introduced in Lion. For 10.6, the Print & Scan button as seen in Lion would only occur for USB connected AIOs, and only if an ICA driver was present on the Mac. For networked AIOs, there was the ability to add a separate scanner providing a scanner driver was installed on the 10.6 Mac. Here is the view on my 10.6 Mac showing a Canon MP990 AIO and a Canon LiDE 200 standalone scanner, listed under the heading of Scanners.

Scanning in OS X Snow Leopard?

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