SCANNING ISSUES: Canon LiDE & HP 3020 - HELP!!

AIM: to be able to scan documents on my Mac!!! (the Mac i am using is a PPC G4, using OS X 10.4.11)
I am tried to install a Canon LiDE scanner onto my office Mac, as i have a Canon LiDE scanner working on my home Mac through both Image Capture and Photoshop Elements (originally installed on an iBook, i then used Migration Assistant to transfer all files onto my Intel iMac - and the Canon LiDE still works no problem - i seem to remember when i was trying to set up the scanner about 4 years ago on my iBook that i had to install something extra to the operating system before the Canon LiDE would work, but i can't remember what that was - does anyone know???
As i couldn't get the Canon LiDE scanner to talk to my mac i then decided to give the HP 3020 a whirl, which is a copier, scanner and printer, although we have never used the scanning function - just the copier and printer. I installed the HP printer software from the original printer discs but i was unable to get my mac to see/ detect the HP printer for scanning, again using the Mac software; Image Capture and Photoshop Elements.
It would be really great to get one of these devices working!!! in the end i scanned the document on my home Mac, but i would like to get the scanning function working the same on my office Mac!? it is frustrating that something so simple has turned out to be such an annoyance! - please help!.
Oh - The HP printer and the Canon LiDE are both connected via USB.

Thanks for replying...
i have tried both these the CD and the website downloads, but can't get it to work. i was posting here wondering
A) if anyone used the same line of scanners (either HP or Canon LiDE)???
B) if anyone has a clue what the 'extra' install was i did on my iBook from my Original install DVDs, so that i could try installing it on my office machine so hopefully it will work.

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