Scanning: Native/Default Apps

What are the Native/Default apps OTHER THAN Graphic Converter that can be used to scan documents on a TWAIN compliant flatbed scanner?
Beavis2084

Image Capture is supposed to work, but I've never gotten it to see my Epson Perfection 1670.
Good luck
srb

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Hi @reddog2,
I would contact HP Cloud Services for assistance. Call 1-855-785-2777.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Officejet Pro 8600 e. Problem scanning from Scan and Capture App in Win 8.1

Officejet Pro 8600 e. New.
Installed on HP Envy 23 Touch. Running Windows 8.1.
Wireless set up. Prints fine. Problem is scanning from the HP Scan and Capture Software App in Win 8.1
Using Scan and Capture App I can scan photos fine. They come out clear. Scanning documents in GRAY has multiple bands/lines in gray over the entire page running vertically. Scanning documents in COLOR are fine.
Also, if I scan from the printer directly using the touch screen on the printer, the scan output is fine.
I did the Scan utilty to discover any errors and it did not show any. I think it's a software error. I am going to uninstall the HP Scan App and then reinstall. So, I will do the uninstall/reinstall and report back.
Also, I would like to know if there is a desktop program for scanning? I would prefer to use that instead of the Modern HP Scan and Capture App.
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Hi artrum,
I understand you've been experiencing issues scanning from your Officejet 8600 using the Windows Scan and Capture program. I will certainly do my best to help you with this!
From what you've explained, I believe you're correct, it does seem like it's an issue just with the Windows Scan and Capture program and as you've been able to scan from the front panel of the printer you definitely have the HP software installed. What I'd like to do is have you use the HP Scan software, where you should no longer run into issues.
To access the HP Scan software and be able to access it easily from your desktop I'd like you to follow the steps below:
1. Go to your start screen and just start typing File Explorer. You should be able to then open it to access your computer's files.
2. Then open Local Disk (C: ), followed by Program Files (x86), followed by HP, then HP Officejet Pro 8600, followed finally by bin.
3. In the bin folder you should see HPScan. You will want to right click on HPScan and go to Send To and then select Desktop.
Now you should see HP Scan on your desktop and be able to open it and scan through that application.
Hope this helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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1. About once per day, or at least once every two days, for absolutely no perceivable reason, while typing in TextEdit, I get the "spinning beach ball"; the same pattern happens every time: I wait about 6 minutes for the beach ball to stop spinning, then I try to "save" my open document; this causes another six-minute spin/wait, after which it saves. Then I try to "Quit" Textedit, and after another six-minute spin, it finally quits. Then, any successive action on my part -- clicking an application icon in the dock, or doing command-option-escape to force quit things, or basically anything at all, causes the spinning ball to return, and this time it will not go away. I've waited as long as two hours, and it just keeps spinning. Command-option-escape does nothing -- no response. Nor does command-period, or anything I could think of. The only way out of the freeze is to press the power button and turn off the computer. Terrible!
This ONLY happens when I am working in TextEdit -- no other application causes the problem. And it only happens when I have an unsaved TextEdit document topmost on the screen. It has happened at least 30 times now, consistently, so it's not a one-time glitch. It has even happened when TextEdit was the ONLY application running -- so it couldn't be another application causing the problem. I had thought that "Classic" was causing the problem, because I often have Classic running to use a legacy OS9 application, but even when I restarted the computer and did not ever launch Classic, I still got the TextEdit-freeze problem.
2. None of my TextEdit documents have TextEdit as their default launch application. Yes, I know about single-clicking the file, pressing "command-I" and in the Info box changing the "Open With" application to "TextEdit," and also then clicking on "change all" so that all similar files are opened with the same application. When I attempt this, it apparently makes the change, but in fact nothing happens: even after making the change, double-clicking the files does not launch TextEdit. In fact, it launches nothing at all, because when I check command-I again, the launch application has reverted to either "None", or to something mysterious called "ams1108.html", which not only is not an application, but it doesn't even exist on my computer (I searched for it).
HOWEVER, if TextEdit is already running, then when I double-click on any of my text documents, they will then open in TextEdit. But if TextEdit is not currently running, they won't open in it.
This applies to any file that has a visible or hidden "txt" or "rtf" or other normal TextEdit-compatible extension. Basically, any text file.
What is going on? I thought TextEdit was the most stable, most reliable application in all of Apple-dom. And I've been using it for years and years, but this problem has only recently started in the past couple months. I have no memory of making any changes to my computer that could have precipitated the change. Also: are these two problems related to each other?
I really don't know what to do. Any suggestions for fixing this problem would be appreciated. (And no, I don't have the original 10.4 install disks, so I can't re-install TextEdit, unless it can be downloaded somewhere). Thanks.

OK, Carolyn, I wrote down all my prefs (glad I did), trashed the prefs file, restarted, relaunched TextEdit, reset all my preferences to my liking (which had reverted to default settings), quit TextEdit. Then I tried double-clicking some text files -- and the same problem (#2 above) persists. None of my TextEdit or text files have TextEdit as the default launch application -- they're still all either "None" or "ams1108.html". And, as before, if I try to change it to "TextEdit" in the file's info box, then click on "change all," it does not work: not only does it not change all the text files to be TextEdit, but clicking "change all" will cause the file in question to revert to "None" or "ams1108.html". However, if I only change the default app for that one file to TextEdit, and don't click "change all," then it will stick -- for now at least. (Though I wouldn't be surprised if after a restart they all changed back to "None.")
The short assessment is: trashing the prefs did NOT fix problem #2 above. It may or may not have fixed problem #1 -- hard to tell immediately, since the only way to find out is the use TextEdit for two days.
So, setting aside problem #1 for now: any suggestions for fixing problem #2 (default app can't be changed to TextEdit by clicking "change all")? I have thousands and thousands of TextEdit files I use, so changing them all manually one-by-one isn't feasible. Thanks.

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hey all,
i have a big problem : i wanted to update my ipod touch 4g to the newest fw 4.3.4 but i always get the error 3194.
i tried the solving problems like it says on the apple site, but they don't work.
Now i wanted to go to my settings, but then i realized that all default apps like stocks,youtube,clock and even music and videos are gone.
so i wanted to search afer them on search function, but they seem to be gone.
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Un able to install Scan to Email app on Color LaserJet Pro MFP M177fw

Hello!
I recently purchased Color LaserJet Pro MFP M177fw as my home printer.
Main thing i was looking for was Scan to Email feature.
As I read in specifications provided in this product description I see:
http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
Digital sending standard features: Scan to E-mail by HP SW; scan to application by HP SW ; scan to file by HP SW
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What is wrong, that i cannot install app that was one of main choice points of this printer.
TWAIN and using computer scanning process is clear, so no need instructions how to scan using computer.
I especially need fucntion that i scan document on printer, then enter email and its emailed.
Thank You in advance for clarification,
Martins

Hi MrJansons,
There are a numerous ways to scan and email from your printer. Please go through the below links.
Make sure you have installed the software driver for your printer on your machine and then follow any of the methods to scan and email.
http://support.hp.com/us-en/document/c03476857
Kind Regards,
Oliver
"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

Scanning: Native/Default Apps

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