Scanning option is missing when I open HP Photosmart C4100

I have used the scanning function many times, however it is now missing as an option to use - therefore I can't scan anything at the moment.

Hey there @MillyO!
Thanks for posting on the HP Forums!
I can see you are no longer able to scan with your Photosmart C4100.  I recommend trying a photo copy on the printer to ensure the hardware is still functioning.  If the printer can copy then is should be able to scan.  You are likely looking at a software related issue.  I suggest uninstalling and re-installing the HP software.  What version of operating system is your computer running?  If you could post back with that information I should be able to provide some more help
For Windows Operating system click here: Windows Operating System Version
For Mac Operating system click here: Mac Operating System Version
Thank you!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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