Scanning postcard does not crop automatically and tried everything

Hi, I'm trying to scan a postcard to a JPEG file so it can be uploaded to an auction site. The scanner is cropping to the edge of the scanner bed and not to the edge of the postcard image.I have uninstalled driver, reinstalled driver with updates and rebooted.I have turned printer on and off and reconnected wireless connectionI have tried settings to crop to original and crop to selection but both are cropping to the large scanner bed.I have tried scanning the postcard with a white piece of A4 behind it and still the same result.I have run scan DrI am out of ideas!It used to work fine.Please help

Welcome to the HP Community , I read your post about how you are trying to scan a postcard, and the printer is scanning the entire area, and not auto cropping the post card. I wanted to reply to you with my suggestions that should help. If you open up the printer software, that should be on your desktop, and choose the options you see from my screen shots below, pick the size of the post card to scan the size of the post card.  This should help, or at least I hope so!   Best wishes to you!Show thanks for my reply to help you today by hitting the "thumbs up" icon below!             

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    ora.LISTENER_SCAN2.lsnr
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    ora.scan2.vip
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    Regards,
    Robert

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