Scanning prob from Envy 4502. to Android tablet

When I try to scan from printer to Android tablet it comes up Computer not Found. Install Printer Software.I have got HP Remote All in One app and eprint app installed. On my settings it shows the plug in app and the printer name and model. What else do I need to do to get this to scan from front panel of printer to tablet???
When you open the all in one app on tablet it will say scan on screen and then when you press it the printer will scan it to tablet but you cannot size it correctly (when you put A4 size in settings on tablet it still comes up too small to read. HELP me pls as I am quite new to all this. Thanks.

Hi,
Firstly you can't scan from your printer to your tablet, you have to scan from your tablet. Please touch the "wheel" at the top right corner and change dpi to say around 200 and try again.
Regards.
BH
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Hi kblbtb.
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I'm sorry to hear that your printer will not Scan or copy. When you attempt to do a regular photo copy on the printer, are you getting any error codes? Another thing to look for when doing a copy is once you have started the copy, lift the top lid and see if the scanner bar is going across the unit and if the light is on.
Please respond with which Operating System you are running as well as the other information I have requested and I will be more than happy to help.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thank you so much for your time and I look forward to hearing back from you.
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Hi,
Currently, HP does not provide any scanning solution for Android OS.
Scanning from the front panel will allow you to scan to a computer only, and not to any mobile OS.
I would suggest you to search the Android Market for any 3rd party scan application, as the HP ePrint Home & Biz app currently provide scan capabilities for Apple iOS and Nokia Symbian as you may find listed below:
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Hope it helps,
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Hi @Sianeo
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Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi,
From Android devices you may print by using the HP ePrint Home & Biz App.
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Scanning prob from Envy 4502. to Android tablet

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