Scanning problem with HP Deskjet 3050A - only scans about a quarter of the page
My HP Deskjet 3050A wirelessly prints just fine with my Mac Lion OS 10.7.3. But whenever I scan something, the resulting scan captures only about a quarter of the page, which is blown up in size to take up the entire page. (And I'm scanning regular 8"x11" documents.) And I can't zoom in to get the whole page. When I try to change the setting in Utility from jpg to pdf, to see if that will solve the problem, the Utility quits "unexpectedly" every time.
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Hi,
First, install the Critical Update below:
http://ftp.hp.com/pub/softlib/software12/COL41827/mp-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg
Now change the device settings as following:
1. Open the HP Utility and select your device.
2. From Scan Settings open the "Scan to Computer".
3. Click the "Scan Tasks" tab.
4. Select the Scan Shortcut used to scan, then click Edit.
5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
6. From the enlarged menu now open the drop-down menu next to Crop To and set as None.
7. Click OK and try scanning.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution
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